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DoubleTree by Hilton Oak Ridge - Knoxville

PricelineUSD 109*
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Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
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DoubleTree by Hilton Oak Ridge - Knoxville
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630 Reviews from our TripAdvisor Community

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There are newer reviews for DoubleTree by Hilton Oak Ridge - Knoxville
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Showing 619: English reviews
Washington DC, District of Columbia
Reviewed 4 weeks ago via mobile

At first upon walking in the lobby the hotel looked nice but after 20 minutes in it we started seen how old and tired the hotel really is. The room we stayed was very small and a little dusty. I paid for the bed and breakfast deal and I think they rip me off. The eggs and bacon was the...

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Helpful?
3Thank brabo258
GretchenJ, General Manager at DoubleTree by Hilton Oak Ridge - Knoxville, responded to this review

Thank you for being our guest. Do not hesitate to ask for a Manager on Duty at any time that you find anything less than perfect at our hotel. Our entire team of hospitality professionals are empowered to help with any situation. We just need to be given the chance.

Mayfield, Kentucky
Reviewed 17 April 2017

The front desk staff was great! The cleaning ladies were awesome. Especially Jana or Jena she went beyond and organized. We felt like royalty. Each person also was very polite, kind, & helpful. Recommend

Review collected in partnership with DoubleTree by Hilton
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Helpful?
2Thank angelagimple
GretchenJ, General Manager at DoubleTree by Hilton Oak Ridge - Knoxville, responded to this review

Thank you for taking the time to write such a nice review about our hotel and I am especially thankful that you mentioned one of our team members that went above and beyond. Lena is an excellent room attendant and has proven to be a very valuable asset to our hotel. Thanks again and we look forward to being of...

Cleveland, Tennessee
Reviewed 15 April 2017

We were pleasantly surprised. Everyone was very nice and the hotel was in a great location.I wish we had eaten at the restaurant. It looked nice.However coffee or tea downstairs in the morning would have been nice.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
3Thank Kathleen W
GretchenJ, General Manager at DoubleTree by Hilton Oak Ridge - Knoxville, responded to this review

Thank you for your kind words about our hotel and its team. We do offer coffee each morning. It is located just off the lobby in the restaurant foyer. I am sorry that you missed it! Never hesitate to ask any team member if you need something while our guest, they are all empowered to help. We appreciate your business!

Brentwood, TN
Reviewed 12 April 2017

I stayed here for 3 nights while attending a writing conference. My room was very comfortable and clean. Cleanliness is my #1 priority when staying at a hotel. The bed was great and I slept well. Internet was good. Restaurant served good food too. Every staff member I spoke with was very polite and attentive. My only issue was the...

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Helpful?
3Thank poettraveller
GretchenJ, General Manager at DoubleTree by Hilton Oak Ridge - Knoxville, responded to this review

Thank you for taking the time to submit such a nice review on TripAdvisor. We look forward to the TN Mountain Writers conference every year and have been honored to host this conference since its inception. Thank you for being our guest and for letting everyone know what a great hotel we have and what, an even better, team we...

Las Vegas
Reviewed 11 April 2017

This hotel has been upgraded as it has been around for a very long time. The upgrades were well done it was comfortable and easy to get in and out of. The staff was especially friendly and helpful. Highly recommend.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
3Thank Vegas2660
GretchenJ, General Manager at DoubleTree by Hilton Oak Ridge - Knoxville, responded to this review

Thank you for your kind words about our hotel and its team. We appreciate your business and look forward to being of service to you during all of your return visits to Oak Ridge!

Stearns, United States
Reviewed 5 April 2017

Stayed overnight while traveling on business. Room was very clean and comfortable. The design of the room had some unique curvature to it, which gave it a more comfortable feel. I recommend staying at the Double Tree if you are in Oak Ridge for business or pleasure.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
3Thank M405DDmikeg
GretchenJ, General Manager at DoubleTree by Hilton Oak Ridge - Knoxville, responded to this review

Thank you for taking the time to rate us so highly on TripAdvisor. We are very proud of our hotel and the size of our guest rooms, thanks for noticing! Your recommendation to others means a great deal to us. Thanks!

Columbia, South Carolina
Reviewed 3 April 2017 via mobile

Hotel staff were exceptional. Great customer service. Everything was very clean. Low noise levels at night. Love all the windows that let the natural light in the main lobby area. The hotel restaurant has a great breakfast buffet that is reasonably priced. When we were there, they had fresh eggs, meats, biscuits, gravy, oatmeal, french toast, as well as various...

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Helpful?
3Thank RockGirl71
GretchenJ, General Manager at DoubleTree by Hilton Oak Ridge - Knoxville, responded to this review

Thank you for your nice review of our hotel and its team on TripAdvisor. We appreciate you taking the time to tell everyone how much you enjoyed your stay with us. We appreciate your business and hope to see you soon!

Oak Ridge, United States
Reviewed 13 March 2017

Excellent Stay!!! Clean, Quiet, Courteous, Professional, Accommodating. I didn't have any complaints on the quality or care and room service during my 3 day stay there. I wouldn't hesitate to recommend for any of my colleagues to stay there in the future.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
2Thank richardvX1791JG
GretchenJ, General Manager at DoubleTree by Hilton Oak Ridge - Knoxville, responded to this review

Thank you so much for your nice words and for taking the time to rate us so highly on TripAdvisor. We appreciate your business and look forward to being of service to you in the very near future!

DeBary, FL, United States
Reviewed 13 March 2017

The staff made me feel very welcome from the front desk to housekeeping. The Breakfast was very good and reasonably priced, unlike many in-facilities breakfast restaurants that are expensive and/or minimal quality. The rooms were clean and very quiet and the location was handy to various destinations in town.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
2Thank Richard D. R
GretchenJ, General Manager at DoubleTree by Hilton Oak Ridge - Knoxville, responded to this review

Thank you for your 5 star review of our hotel and its team. We appreciate your kind words and we love our restaurant too! We look forward to all of your future visits with us, see you next time!

Harlingen, Texas
Reviewed 12 March 2017

Very comfortable hotel with quality room amenities. Restaurant food is middle of the road and a bit heavy (too creamy). Bar is well stocked and the staff extremely friendly as is the entire personnel in this hotel.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
3Thank Andreas H
GretchenJ, General Manager at DoubleTree by Hilton Oak Ridge - Knoxville, responded to this review

Thank you for your 5 star review of our hotel. Your subject line is exactly what we strive to achieve on a daily basis, making our guests feel at home while away from home. Thank you for your kind words about our team. It is my pleasure to be their leader and they make my job easy. See you next...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Concierge
Official Description (provided by the hotel)
The DoubleTree by Hilton Hotel Oak Ridge – Knoxville in the heart of Oak Ridge, Tennessee, 11 miles west of Knoxville, is Oak Ridge's premiere, full service hotel. Our modern hotel is adjacent to the American Museum of Science and Energy and Oak Ridge Associate Universities. Knoxville's McGhee Tyson Airport (TYS) is 30 minutes away by car. ... more   less 

Additional Information about DoubleTree by Hilton Oak Ridge - Knoxville

Address: 215 S Illinois Ave, Oak Ridge, TN 37830-6204
Region: United States > Tennessee > Oak Ridge
Price Range: $140 - $291 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — DoubleTree by Hilton Oak Ridge - Knoxville 3*
Number of rooms: 167
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Hilton Hotels Direct, Priceline, Hotwire, Cancelon, TripOnline SA, getaroom.com, HotelQuickly and Hotel.de so you can book your DoubleTree by Hilton Oak Ridge - Knoxville reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Doubletree By Hilton Oak Ridge - Knoxville Hotel Oak Ridge
Doubletree Oak Ridge
Oak Ridge Doubletree
Hotel Style:
#2 Business Hotel in Oak Ridge
#3 Romantic Hotel in Oak Ridge
#4 Family Hotel in Oak Ridge
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Questions & Answers

Here's what travellers have asked, with answers from DoubleTree by Hilton Oak Ridge - Knoxville staff and other travellers.
1 question
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Portland, Maine
3 months ago

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Questions? Get answers from DoubleTree by Hilton Oak Ridge - Knoxville staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Try for a room facing toward the back and away from Illinois Avenue.”
PeteB811, 10 May 2017 | Read review
“As for high floor, and nice light.”
  • Beds are very comfortable!
  • TV, desk and lounge chair.
  • Clean and spacious bathrooms
675lorib675, 4 May 2017 | Read review
“Food within easy walking distance if you prefer non-hotel options.”
decommman, 1 Mar 2017 | Read review
“Ask for a room with odd numbers it will be facing away from the main road, less noise”
Shelia1017, 28 Nov 2016 | Read review
“even numbered rooms face the park behind the property”
globetrotter4949, 21 Oct 2016 | Read review
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Prices are for 1 room, 2 adults
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