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DoubleTree by Hilton Oak Ridge - Knoxville

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DoubleTree by Hilton Oak Ridge - Knoxville
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590 Reviews from our TripAdvisor Community

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Showing 580: English reviews
Tampa, Florida
Reviewed 1 week ago

Although we did not use the amenities of the hotel other than wifi, we like staying there because it is clean, quiet, comfortable, and you get cookies at check-in :) Complimentary breakfast would be nice, but they do have decent in-room coffee makers and there are lots of nearby places to eat.

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Helpful?
1Thank BoxTurtle_12
Lakeland, United States
Reviewed 1 week ago

This hotel was exactly what we needed for a quick night of rest before traveling for a full day. The bed was comfortable. The staff was friendly. The breakfast was as good as it should be. If you are planning on getting breakfast, I would recommend booking the stay on the Hilton website and getting the Bed and Breakfast deal.

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1Thank D8843AUjenniferw
Lancaster County, Pennsylvania
Reviewed 1 week ago

I arrived very late, and I was greeted with a warm smile,as well as a warm cookie. The Gentleman behind the front desk was very efficient, I was at the front desk maybe 2mins! Awesome, after a long road trip. My room was very clean, large enough for 2 comfortably and the bathroom was large, My only complaint is DO...

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Helpful?
1Thank Sheila T
GretchenJ, General Manager at DoubleTree by Hilton Oak Ridge - Knoxville, responded to this review

Thank you for the nice review. I rarely receive complaints on our coffee. I will personally check our coffee grinder to make sure everything is working properly and it is dispensing the correct amount to make the perfect cup of coffee! Again, thank you for your nice compliments about our hotel and its team. We appreciate your business!

Oak Ridge, Tennessee
Reviewed 1 week ago

I stay here usually every week. The service is next to none. Tonight Jada S. was an amazing bartender. She makes a great Ol Smokey Shot. She was very friendly and made sure I was taken care of. I stay in around 5 hotels a week with my job, and I always look forward to the stay here. It is...

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1Thank sjdc86
GretchenJ, General Manager at DoubleTree by Hilton Oak Ridge - Knoxville, responded to this review

What an absolute joy it was to read your review that speaks so highly of one of our long term employees. We appreciate what Jada brings to our team to make it such a successful one! We appreciate your continued loyalty to our hotel and it is an honor to be of service to you during each and every one...

Memphis, Tennessee
Reviewed 2 weeks ago

We had two rooms here overnight for an event in Knoxville. We wanted to stay off the beaten path (I-40) so we decided on Oak Ridge (about 10 minutes north of I-40). Although the hotel is older, we found the property clean, quiet and the beds were comfortable. The staff checked us in quick and were friendly. I would stay...

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2Thank garyrQ9270EJ
GretchenJ, General Manager at DoubleTree by Hilton Oak Ridge - Knoxville, responded to this review

Thank you for taking time to review us on TripAdvisor. We appreciate your nice comments about our hotel and our team of hospitality professionals. We look forward to being of service to you during your next visit to Oak Ridge!

Reviewed 3 weeks ago

We recently visited UT and stayed at this hotel--easy drive to get to the campus. The hotel was fantastic, friendly and clean. Great service at the hotel lobby bar. We loved the showerheads. The hotel is in a good area with restaurants and stores around.

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1Thank 232maureenf
GretchenJ, General Manager at DoubleTree by Hilton Oak Ridge - Knoxville, responded to this review

Thank you for taking time to let the entire world know how much you enjoyed our hotel and all of its amenities. We hope you choose our hotel for all your future visits to the University of Tennessee. We appreciate your business and look forward to being of service to you in the future!

Reviewed 3 weeks ago via mobile

After a six hour drive we checked in at the Oak Ridge location. Before long we started to notice there were insects in the room. Following a Internet search we were able to determine they were bed bugs. The facility arranged for us to move to a different room. I didn't ask for a refund because I am more concerned...

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2Thank rustyfan15
GretchenJ, General Manager at DoubleTree by Hilton Oak Ridge - Knoxville, responded to this review

I did not have a phone number to reach you since your reservation was made through a third party. I am thankful that your wife finally reached out to me so I can be of assistance. We are not accustomed to receiving negative reviews on TripAdvisor and I just wish our contact had been sooner, so this could have been...

Copenhagen, Denmark
Reviewed 31 October 2016

I spent there 10 days (business trip) so had enough time to make up my mind about the hotel, I think + Clean rooms + Good location (shops, restaurants, highway access) + Quiet at night + Fitness room + free access to a bigger facility down the street + Excellent and well equipped bar downstairs + Very good breakfast choice...

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1Thank Piotr R
GretchenJ, General Manager at DoubleTree by Hilton Oak Ridge - Knoxville, responded to this review

Thank you for choosing our DoubleTree to be your home away from home. I am pleased that you enjoyed your time with us. Thank you for all the kind words about our hotel. We are pretty proud of it ourselves! See you next time.

Knoxville, Tennessee
Reviewed 31 October 2016

Great stay. Extremely clean and great service.. several of us stayed at the hotel for a high school class reunion. The ballroom was a perfect set up for our needs. The bar did close a bit early considering what our function was, etc. thought they possibly could have stayed open for maybe one hour after our function ended..

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1Thank Joyce M
GretchenJ, General Manager at DoubleTree by Hilton Oak Ridge - Knoxville, responded to this review

Thank you for being our guest and it was our pleasure to be chosen to host your high school class reunion. Thank you for the nice words about our team and their service to you. We look forward to being of service to you during any return visits to Oak Ridge!

Toledo, Ohio
Reviewed 27 October 2016

Once again, the staff of the hotel is very professional and a pleasure to interact with. The hotel, the location and the amenities are very good. Weekend stay and couldn't have been better. The bed was very comfortable and the fridge kept every cold! We requested pool side view as it is a little quieter than facing street.

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2Thank stevearkin
GretchenJ, General Manager at DoubleTree by Hilton Oak Ridge - Knoxville, responded to this review

Thank you for taking the time to let everyone know how much you enjoyed staying at our hotel. I am glad you found our bedding comfortable. We receive so many positive comments about our mattresses and bedding! See you next time you are in Oak Ridge.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Concierge
Official Description (provided by the hotel)
The DoubleTree by Hilton Hotel Oak Ridge – Knoxville in the heart of Oak Ridge, Tennessee, 11 miles west of Knoxville, is Oak Ridge's premiere, full service hotel. Our modern hotel is adjacent to the American Museum of Science and Energy and Oak Ridge Associate Universities. Knoxville's McGhee Tyson Airport (TYS) is 30 minutes away by car. ... more   less 

Additional Information about DoubleTree by Hilton Oak Ridge - Knoxville

Address: 215 S Illinois Ave, Oak Ridge, TN 37830-6204
Region: United States > Tennessee > Oak Ridge
Price Range: $133 - $201 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — DoubleTree by Hilton Oak Ridge - Knoxville 3*
Number of rooms: 167
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels, Booking.com, Travelocity, Odigeo, Priceline, Orbitz and Hotels.com so you can book your DoubleTree by Hilton Oak Ridge - Knoxville reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Doubletree By Hilton Oak Ridge - Knoxville Hotel Oak Ridge
Doubletree Oak Ridge
Oak Ridge Doubletree
Hotel Style:
#2 Business Hotel in Oak Ridge
#3 Romantic Hotel in Oak Ridge
#4 Family Hotel in Oak Ridge
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Questions & Answers

Questions? Get answers from DoubleTree by Hilton Oak Ridge - Knoxville staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a room with odd numbers it will be facing away from the main road, less noise”
 of 5 bubbles Shelia1017, 28 Nov 2016 | Read review
“even numbered rooms face the park behind the property”
 of 5 bubbles globetrotter4949, 21 Oct 2016 | Read review
“Higher floors seem better”
 of 5 bubbles 175wardd, 25 Sep 2016 | Read review
“5th floor is concierge level and 4th floor is HiltonHonors level. The even numbers face the pool.”
 of 5 bubbles IowAndrew, 11 Sep 2016 | Read review
“higher floors and the north facing wing, away from street and away from sun”
 of 5 bubbles retireetraveller47, 12 Jul 2016 | Read review
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