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we stayed a night here the room seam comfortable, mostly clean. clean except for the crud circulating through the jets of the in room Jacuzzi whirlpool tub. I guess that it is so-so cleaned. we have ran into this before a hotels. the tub base...More
Thank doug c
Response from hixnewport, Guest Relations Manager at Holiday Inn Express Hotel & Suites Newport SouthResponded 24 November 2016
I apologize for the issues you experienced during your stay. The issue with the jacuzzi has been discussed with housekeeping and improvements made to their cleaning process. The pool temperature is checked daily. The temperature is always a constant 83 degrees. I appreciate your comments,...More
Stopped here for one night while passing through Tennessee. We received an upgrade to a queen suite since we are IHG reward members without even having to ask which was nice. The young man working the front desk was efficient but not very warm or...More
Response from hixnewport, Guest Relations Manager at Holiday Inn Express Hotel & Suites Newport SouthResponded 8 November 2016
Thank you for letting us know about your stay. I am happy to hear that you received your upgrade and that you enjoyed your stay. Our Rewards Members are a vital part of our hotel. Thank you for your loyalty. We look forward to serving...More
I stayed here for one night for work. The rooms are clean and large. Overall the room was comfortable for most of the day. The breakfast was actually very good and had a good selection. I got there early so had no problems with the...More
Response from hixnewport, Guest Relations Manager at Holiday Inn Express Hotel & Suites Newport SouthResponded 19 October 2016
I am sorry for the inconveniences you experienced during your stay with us. I have asked maintenance to check for a solution with the curtains. Our housekeeping department does start work at 9:00, and they start cleaning the rooms as soon as they see the...More
Pros: The staff at the front desk were very nice and helpful. When we checked in, we asked if we could have a top floor room. She did some rearranging and even upgraded us to a suite! How nice! We loved our room! It was...More
1 Thank Leigh2020EZ
Response from hixnewport, Guest Relations Manager at Holiday Inn Express Hotel & Suites Newport SouthResponded 12 October 2016
I apologize for the inconveniences you experienced from our housekeeping staff and the breakfast seating. I will definitely be speaking with our housekeeping department about this issue. It is our goal for the comfort of our guests to be our main priority. Your comments will...More
Beautiful new hotel but. The hotel was very busy but the check in was very slow. Internet was not working properly and desk clerks were not sure how to reset it. Breakfast was super busy there was not enough room to accommodate everyone. I'm sure...More
Response from IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites Newport SouthResponded 24 October 2016
Thank you for posting a candid feedback from your recent stay with us. It is great to see the excellent rating you gave to our rooms and to your sleep quality. However, I was concerned to see that you were not impressed with...More
USD 118 - USD 182 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
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Holiday Inn Express Hotel And Suites Newport South