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Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.
Big thanks to Matthew Hulsey at the Front Desk for arranging a nice surprise for my friends. He was knowledgeable, accommodating, and supremely hospitable! It always starts from the top, so hotel management must be on point.
My friend and I landed at the Sheraton Grand in Nashville last night, after finding hotel rates unreasonable, & using Priceline.
In the past, I've had less-than-stellar service when I checked in after using Priceline, always being treated like a second-class guest. This experience was...More
Modern well designed hotel reminiscent of the Marriott Marquis in NYC with its huge central ceiling with glass elevators traveling up it. Excellent valet parking. Room was modern with excellent king mattress. Huge, long bar in lobby with billiards table & lounge. Concierge is only...More
We visited Nashville for a business meeting Sunday-Tuesday in March. Our room was clean and well appointed. Overall a very nice room, comfortable bed and nice pillows.
The staff were pleasant, and service was solid - it never was great, but was good.
Response from Mike_Huston, General Manager at Sheraton Grand Nashville Downtown
Thank you for taking the time to share your feedback in regards to your recent stay with us. As we pride ourselves on delivering a memorable experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept my...More
This may not be the newest hotel in Nashville, however, this Sheraton has the most efficient and friendliest staff you'll find. The cleanliness of the hotel outstanding. I will definitely stay there every time I go to Nashville Congratulations!