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Millennium Maxwell House Nashville

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Millennium Maxwell House Nashville
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1,748 Reviews from our TripAdvisor Community

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Showing 1,713: English reviews
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London
Reviewed yesterday NEWvia mobile

I wasn't that impressed by the hotel. I thought it was incredibly run down and dated. Our wardrobe didn't shut. The sink is in the bedroom. The bathroom wasn't that nice- it needs the wall paper removed. The shower was a bit hit and miss. For the 4 nights I was there, the same long black hair was on the...

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Thank Plumpers
Reviewed 3 days ago NEWvia mobile

We first stayed here in 2012 when we moved to Nashville, and then again we stayed there in Feb 2017. Both times we stayed we got a great deal through Price Line. After the first time we swore we'd never stay there again. Old, smelly, worn out, uncomfortable beds... This time we reluctantly stayed because we got a great deal...

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Thank Mrcvjingles
Savannah, Georgia
Reviewed 3 days ago NEW

The hotel staff is wonderful, specially the breakfast buffet staff, the hotel drivers were very helpful and Nashville was an awesome city for a grownups trip, maybe they need to improve the pickup times but it was fine

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Thank Gordos2003
Reviewed 5 days ago NEWvia mobile

Stayed two nights to attend a wedding. Very large lobby, nice but expensive gift shop- to be expected, but had lots of items for forgetful travels or snackers. The man that worked the front desk was kind of short and rude, the woman an was nice and helpful. The bartender was most awesome she work over 12 hours Friday, and...

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Thank Kim W
Reviewed 5 days ago NEW

Given the affordability and proximity to downtown, we did not walk in with 5-star expectations - nor should we. However, we found several things to be inexcusable. (1) No hot water -- on Sunday morning as we needed to be heading out for the day, the shower was cold. We were told that too may people were taking showers and...

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Thank Brooke B
Huntsville, Alabama
Reviewed 6 days ago NEW

I traveled to Nashville for a wedding. The hotel appeared nice online, but it needs a work. Initially, I arrived after the check-in time of 4 pm, but there were no rooms available. I (and several other guests) waited until 4:30 to finally get into a room and hurriedly get ready for the event. No harm done, but an annoyance....

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Thank Bonnie6515
David S, Director of Operations at Millennium Maxwell House Nashville, responded to this review

Dear Bonnie: Thank you for taking the time to share your recent experience with us and the Trip Advisor Community. We appreciate all of your comments and I would like to apologize for the inconveniences you faced throughout your stay with us. Those certainly are not our standards here and I can ensure you these comments have been shared with...

Reviewed 1 week ago via mobile

A little outdated, buy very well kept. Staff is very friendly, customer service oriented and attentive. Alan at the front desk especially. I booked on priceline.com and there was an issue with the reservation. Alan tackled the problem within minutes and quickly checked us in. Close to downtown, and the hotel offers free shuttle service every 30 minutes to various...

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Thank Brian P
David S, Director of Operations at Millennium Maxwell House Nashville, responded to this review

Dear Brian P: We appreciate the excellent review you shared with us and the Trip Advisor Community. Thank you for also recognizing our staff and front desk agent, Alan. He is thrilled you remembered him! Thank you for your business Brian and we look forward to your next visit. Sincerely, David Simmons Director of Operations

Lilburn, Georgia
Reviewed 1 week ago via mobile

About 12 minutes from Broadway. Nice room. Very nice staff. Shuttle service. Restaurant and lounge with live music nightly on the premises. Also a gift shop inside with Nashville souvenirs and able to purchase toiletries there. My only complaint is that the room door is hard to close.

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Helpful?
Thank Kelley H
David S, Director of Operations at Millennium Maxwell House Nashville, responded to this review

Dear Kelley H: The team and I would like to thank you for taking the time to review our hotel on Trip Advisor. We are pleased that you enjoyed all of the amenities at the Millennium Maxwell House. Thank you for your business and we look forward to your next visit! Sincerely, David Simmons Director of Operations

Indiana
Reviewed 2 weeks ago

My group of friends and I stayed here at the recommendation of a few who had stayed previously at the MMH. It looks like a beautiful place from the outside but at least for me, the inside left a lot to be desired. They have 3 elevators but only 2 are currently working. That meant waiting for over 5 minutes,...

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1Thank Kevin P
David S, Director of Operations at Millennium Maxwell House Nashville, responded to this review

Dear Kevin P: We would like to thank you for taking the time to review our hotel and share your recent experience with us and the Trip Advisor Community. Not only do we appreciate the positive things you had to say about our hotel, we do also like to hear about the areas we can improve in. I would like...

Henning, Tennessee
Reviewed 2 weeks ago

The décor of the downstairs is very nice and reflects Nashville very well. It is conveniently located near downtown Nashville. The shuttle service downtown was great and the driver was very helpful and gave great customer service. The breakfast buffet at the restaurant downstairs was great. Nice view from the elevator with the glass window viewing the city.

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Thank wlmja17
David S, Director of Operations at Millennium Maxwell House Nashville, responded to this review

Dear Wlmja17: We truly appreciate you taking the time to share your recent experience with us and the Trip Advisor Community. We are happy that your stay was excellent and that you were able utilize all we have to offer here while at the Millennium Maxwell House. We appreciate your business and look forward to your next visit! Sincerely, David...

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Amenities

Highlights
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Shuttle Bus Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities

Additional Information about Millennium Maxwell House Nashville

Address: 2025 MetroCenter Blvd., Nashville, TN 37228-1505
Region: United States > Tennessee > Nashville
Price Range: $157 - $363 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Millennium Maxwell House Nashville 3.5*
Number of rooms: 289
Reservation Options:
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Also Known As:
Millennium Maxwell House Nashville Hotel Nashville
Millennium Maxwell Hotel Nashville
Millennium Maxwell Nashville
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Questions & Answers

Here's what travellers have asked, with answers from Millennium Maxwell House Nashville staff and other travellers.
16 questions
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Missouri
11 months ago

I booked this room thru hotwire....check in went smooth but after that it was all down hill. My room smelt and the pillows were the worst. Saying the room was basic at best is kind. Wanted to order room service but they don't make it easy with no menu in your room. After spending close to 70 dollars on take out, I returned to the hotel to go to my room and the elevator breaks. After being trapped on the elevator for close to 20 min(can u believe it was Friday13) the doors finally open and a hotel employee tried to force us to stay on the broken elevator claiming "if we try to walk of the elevator and it drops we could be hurt"...so what would have happened, if we stayed on the broken elevator, waiting on a nonexistent repair man and it dropped?!?!Needless to say I had to fight for my life and push past the employee. Then walk up and down 5 flights just to get some cutlery, because I was to shaken to use the broken elevator again. Front desk did NOTHING when I tried to tell them about my concerns and even implyed the people on the elevator were responsible. My food was cold by the time I got back to it. So I went to sleep. Woke up to try for some coffee and found out I couldn't EVEN get a complimentary cup of coffee....had to endure the nauseating stench of vomit on the elevator ride back to my room, Someone had vomited and clearly it hasn't been cleaned up just to get to my room and the key isn't working. I do staycations 2x a month. I've stayed at almost every relevant hotel in Nashville, this was my first experience at the Maxwell Milliniem Hotel and it was SORELY DISAPPOINTING!!! For close to 300$ they should be ashamed. My question is where is the accountibility??

over a year ago
Plano, Illinois

See all questions (16)

Questions? Get answers from Millennium Maxwell House Nashville staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Top floors”
 of 5 bubbles Gordos2003, 22 Feb 2017 | Read review
“nice views of the city lights. ask for a room up high and facing towards the city.”
 of 5 bubbles PhrmChk, 18 Jan 2017 | Read review
“Every room I have had at this hotel is very good”
 of 5 bubbles ronaldj802, 12 Jan 2017 | Read review
“Fee charged if microwave/fridge requested.Banquet hall on top floor,might be noisy directly under.”
 of 5 bubbles AEJ27, 29 Dec 2016 | Read review
“I was on the 9th floor and it was quiet”
 of 5 bubbles icyvelvet, 27 Nov 2016 | Read review
5 of 5