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Hampton Inn & Suites Nashville - Downtown

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#30 of 154 Hotels in Nashville
Certificate of Excellence
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Hampton Inn & Suites Nashville - Downtown
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1,585 Reviews from our TripAdvisor Community

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There are newer reviews for Hampton Inn & Suites Nashville - Downtown
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Showing 1,556: English reviews
toronto
Reviewed 2 weeks ago

I stay at Hilton chains often when I travel. This one was the worst. I was checked in for one day. During the evening there was no water and in the morning there was no water. The ice machine didn't work on my floor...so off to find another one.The hotel is under construction and is a mess. Yes the lobby...

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Helpful?
Thank Gayla G
Michael M, Front Office Manager at Hampton Inn & Suites Nashville - Downtown, responded to this review

Thank you for sending us your feedback. We sincerely apologize about the inconveniences that occurred during your most recent stay with us. Our room renovation phase should end by 1 April. We than will have new furnishings in the rooms which will display a modern look and feel! We have evening snacks everyday here at the hotel. On the particular...

Jacksonville, Florida
Reviewed 2 weeks ago

es this trip. The reaction from management was less than satisfactory. There wasn't a feeling that management truly cared. The location was excellent. That is why they can charge over $300 nightly. However the service and attitude was more like you might see at a hotel charging $80 a night.

Review collected in partnership with Hampton
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Thank jsgjr
Michael M, Front Office Manager at Hampton Inn & Suites Nashville - Downtown, responded to this review

Thank you so much for taking the time to send us your feedback. We'd like to sincerely apologize for the staff not living up to your expectations. We do our best to make sure each of our guests are satisfied and it seems that we may have missed the mark concerning your guest experiences. We truly value your business and...

Denver, Colorado
Reviewed 2 weeks ago

The room was very nice and comfortable. The location was great so close/walking distance to museums, downtown and Broadway. Good variety for breakfast and nice afternoon snacks. The city is doing construction that is affecting many hotels in the area making for added congestion in the area.

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3Thank VLRK33
Michael M, Front Office Manager at Hampton Inn & Suites Nashville - Downtown, responded to this review

Thank you for taking the time to send us your valuable feedback. We certainly hope you enjoyed your stay with us. We were truly glade to accommodate you! We appreciate your business and hope to see you again, especially after all of the renovations.

New York City, New York
Reviewed 3 weeks ago

DO NOT STAY HERE!!!! I've stayed at many hotels this is by far the worst construction going from 6am-930pm. They won't discount your room, they only will move it after making corporate complaint. Much better hotels for cheaper in the area they will be out of business soon if this keeps up. What a joke.

Review collected in partnership with Hampton
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1Thank Acswiss37
Michael M, Front Office Manager at Hampton Inn & Suites Nashville - Downtown, responded to this review

Thank you for sending us your feedback. We sincerely apologize about the inconveniences that occurred during your most recent stay with us. I am sort of perplexed about not discounting your room? The Hampton Brand offer a 100 percent happiness guarantee. We certainly honor that guarantee. We do provide service recoveries when our guest experience problems with their stay. We...

Nashville, Tennessee
Reviewed 3 weeks ago

This hotel is currently being remodeled. Our floor had already been completed, and everything was exceptionally clean! Short walk to downtown. Very friendly staff. Will definitely choose this hotel again!

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1Thank Sharon W
Michael M, Front Office Manager at Hampton Inn & Suites Nashville - Downtown, responded to this review

Great feedback! We are so pleased to hear of your most recent stay with us. We certainly do our best to make sure each of customers receives an outstanding guest experience. We greatly appreciate your business and hope to see you again soon!

Livingston, Louisiana, United States
Reviewed 3 weeks ago

I would give it a 5 rating if it wasn't for the construction. I know they probably want it to be done asap, and the visitors do too...just one of those things. I get that. If the hotel folks are reading this....don't let the workers work on the 4th floor before 10AM on a Saturday. People are sleeping on the...

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4Thank Delana M
Michael M, Front Office Manager at Hampton Inn & Suites Nashville - Downtown, responded to this review

Thank you for taking the time to send us your valuable feedback. We'd like to apologize for the inconvenience of the construction noise during your stay. However, we are delighted that you were happy with the other accommodations of the hotel! We thank you for your business and hope to see you again soon.

Troy, United States
Reviewed 3 weeks ago

We were never told in advance that there was construction going on at our hotel. Although the signs said that we would only be disturbed by the construction noise from 10-4, we heard construction noises (drilling and banging) beginning at 7am and through 5pm on certain days. The construction people seemed to have priority over the elevators (which were dirty...

Review collected in partnership with Hampton
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1Thank Jenny O
Michael M, Front Office Manager at Hampton Inn & Suites Nashville - Downtown, responded to this review

Thank you so much for taking the time to send us your feedback. We sincerely apologize for not living up to your expectations. The contractor are aware of the construction limitations, but unfortunately get caught in their progression and forget about the time. We also apologize for the inconsistency of our housekeeping service. We do our best to make sure...

Nashville, United States
Reviewed 4 weeks ago

Mold in room so bad had to be moved to new room. They never cleaned a broken refrigerator. HEALTH VIOLATION! I have images. Toilet running on and off all night ruined rest, even with door closed. Rattling noisy air conditioner that ruined rest. Awakened at all hours of the night when unit cooled air. Blocked access making entry unsafe. Pass...

Review collected in partnership with Hampton
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Helpful?
Thank 482gregoryo
Michael M, Front Office Manager at Hampton Inn & Suites Nashville - Downtown, responded to this review

Thank you so much for sending us your feedback. We'd like to apologize for the room being uncomfortable and the problems with the toilet and HVAC unit. We thank you for your business and hope to see you again after our renovations are complete. We think you would have a different guest service experience.

Orlando, United States
Reviewed 4 weeks ago

The hotel was in the perfect location to Downtown Nashville. We could easily walk to Broadway, Printers Alley, and the Arena. We also walked to the Hattie B's west on Broadway, its a bit of a walk but can be done and there is lots to do around there. Renovations are being completed so be prepared to hear some construction...

Review collected in partnership with Hampton
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3Thank jennifercY8573OZ
Michael M, Front Office Manager at Hampton Inn & Suites Nashville - Downtown, responded to this review

Excellent feedback! We are so thrilled that you'll enjoyed your recent stay with us. I hoped you enjoyed Nashville's famous Hattie B"s Chicken! We truly value your business and hope to see you again in the near future.

Kingsport, Tennessee
Reviewed 4 weeks ago via mobile

Great location, just 2 blocks from Broadway. Lot's of street noise - don't expect a good night's rest. I've stayed just off Times Square and didn't have a problem with noise. Oh well. This place is also undergoing construction. Drilling and hammering started at 8 AM. They need the remodel though - our room was dated and well worn. Good...

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Helpful?
Thank tim_b_toolman
Michael M, Front Office Manager at Hampton Inn & Suites Nashville - Downtown, responded to this review

Thank you for taking the time to send us your valuable feedback. We'd like to sincerely apologize for not living up to your expectations. We are thrilled to announce that our guest rooms renovation will be complete by April 2017. This project will includes all new furnishings and a more modern feel. We truly value your business and hope to...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Conference Facilities
  • Dry Cleaning
  • Banquet Room
  • Self-Serve Laundry
Official Description (provided by the hotel)
Hampton Inn & Suites Nashville Downtown is located across the street from the Country Music Hall of Fame and just blocks from the Music City Center, live music on Broadway, and events at Bridgestone Arena. Our hotel offers complimentary breakfast, complimentary internet, and a convenient location close to everything Nashville has to offer! ... more   less 

Additional Information about Hampton Inn & Suites Nashville - Downtown

Address: 310 4th Avenue South, Nashville, TN 37201-2210
Region: United States > Tennessee > Nashville > Downtown Nashville
Price Range: $341 - $664 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hampton Inn & Suites Nashville - Downtown 2.5*
Number of rooms: 154
Reservation Options:
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Also Known As:
Hampton Inn And Suites Nashville - Downtown
Hampton Inn & Suites Nashville - Downtown Hotel Nashville
Hampton Inn Nashville
Nashville Hampton Inn
Hotel Style:
#8 Family Hotel in Nashville
#15 Business Hotel in Nashville
#15 Romantic Hotel in Nashville
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Questions & Answers

Here's what travellers have asked, with answers from Hampton Inn & Suites Nashville - Downtown staff and other travellers.
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Questions? Get answers from Hampton Inn & Suites Nashville - Downtown staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Insist on a non-ADA compliant room if you do not need it”
 of 5 bubbles csmolka, 19 Mar 2017 | Read review
“Higher floors and those on the east side of hotel are probable quieter”
 of 5 bubbles BandBama, 17 Mar 2017 | Read review
“Get a newly renovated room...with towel rack!”
 of 5 bubbles kjoann, 14 Mar 2017 | Read review
“We liked the first floor for convenience”
 of 5 bubbles Ilovefred11, 6 Feb 2017 | Read review
“The 2nd floor is a little noisy in morning because it opens to the floor below where they serve breakfast.”
 of 5 bubbles jeff381, 17 Jan 2017 | Read review
5 of 5