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Aloft Nashville West End

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Aloft Nashville West End
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454 Reviews from our TripAdvisor Community

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Showing 453: English reviews
Pittsburgh, Pennsylvania
Reviewed 17 September 2016

Was recently in BNA for business. If you have been in an Aloft before you know that they can be a bit funky (in a good way). Lobby and bar were open space and intriguing. Exercise room was nice, cool and very clean. Room was perfect for business travel. I'd stay here again if in the area. Good solid property.

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Thank ToonPgh
Sarasota, FL
Reviewed 16 September 2016

We used points to book this three day stay at the Aloft to be close to everything in Nashville. What a mistake this was. This is 10,000 points per night and not close to that value - in cash this is $179 per night. We want our points back! We got here on a Thursday night and the problems started...

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Thank djmaine2010
LaRhonda S, Starwood Hotels at Aloft Nashville West End, responded to this review

Dear djmaine2010, Our top priority is to provide outstanding customer service, so we are greatly alarmed by your review as we understand the importance of making our guests happy and treating them with the utmost respect. We will be sure to revisit expectations with the greater team to ensure this does not occur again in the future. Additionally, Our guests’...

Reviewed 14 September 2016 via mobile

Love me some SPG! Location is awesome, but valet can get a smidge confusing. I believe hanging up on that concall and focusing on what I was doing would have help move the process along quicker. Great room with multiple window views. Cool bed! The bathroom was older, had been halfway updated, but whatever...it was clean, rate totally reasonable, and...

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Thank Gidge01
Los Angeles, California
Reviewed 13 September 2016

My husband and I stayed 4 nights for a summit we had with our company. It was about all I can get. If you want easy access to downtown it's definitely a walk but doable, about 20-25 minute walk. Staff was friendly. The hotel was a little worn, a bit dated but well cared for. It was pretty clean of...

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Thank oflores
Riverside, Illinois
Reviewed 12 September 2016 via mobile

Nice room, very clean and HUGE! We were in a handicap room so it was probably larger than most. Staff was pleasant, they had a cute little bar in the lobby and decor was very Nashville and updated. Due to the handicap shower not having a lip on the floor the bathroom flooded which was probably my fault because the...

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Thank Colleenmb9
LaRhonda S, Starwood Hotels at Aloft Nashville West End, responded to this review

Dear Colleenmb9, Thank you for providing feedback regarding your recent stay. We look forward to hosting you again in the future. All the best.

Jackson, New Jersey
Reviewed 9 September 2016

My husband and I stayed here for the Beachbody Summit in July and were pleased with our stay. This hotel was very friendly and clean, with spacious rooms. Checking in and out was a breeze. Staff and room service were great. Water pressure was awesome - which is rarely the case in travel, so I was impressed by that lol....

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Thank Meghan M
LaRhonda S, Starwood Hotels at Aloft Nashville West End, responded to this review

Dear Meghan M, Thank you for your great review! We hope to host you again soon. Best wishes.

Belleville, New Jersey
Reviewed 8 September 2016

I spent 4 nights in Aloft in October 2016. The rooms were huge (a lot of wasted space) with a comfortable bed & a large bathroom eith a walk in, tiled shower. A coffee maker was in the room & there were snacks and breakfast items available for purchase in the lobby area (pay at the front desk). There is...

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Thank Susan W
Indian Trail, North Carolina
Reviewed 2 September 2016

We stayed at the Aloft during a girls trip to Nashville in July. The front desk staff was very nice and accommodating. The bartenders were also very nice, and made great drinks. I stay at Aloft hotels often and was surprised at the size of the room. It was huge in comparison to some other Alofts that I have stayed...

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Thank Megan_Masters
LaRhonda S, Starwood Hotels at Aloft Nashville West End, responded to this review

Dear Megan_Masters, We're glad to hear your girls trip to Nashville was a success in part to our hotel. Thank you for sharing your experience and we hope to see you the next time you're in Nashville. Take care.

Atlanta, Georgia
Reviewed 29 August 2016

Spent a weekend with friends and stayed here. Very mixed-bag experience. THE GOOD: - The staff are awesome. Exceptionally friendly, helpful, and eager to please. This goes from front-desk to the bartender and in-between. Every interaction I had was lovely... kudos to them for being so welcoming and gracious. - The common area (lobby/bar/lounge/pool table) is really nice, well appointed,...

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Thank MrHao
Reviewed 26 August 2016 via mobile

Don't stay in room 209!! This is the loudest hotel I have ever stayed in. The downstairs is an open floor plan with a very loud bar. There is an open staircase to the second floor which my room is right in front of. I am traveling with a small child who is having a hard time sleeping with the...

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Thank Kay T
LaRhonda S, Starwood Hotels at Aloft Nashville West End, responded to this review

Dear Kay T, We are disheartened to hear you were dissatisfied with our hotel and did not enjoy your stay. We certainly understand the importance of minimizing noise so all of our guests can have a comfortable experience, and we are very sorry you were disturbed by noisy guests during your visit. We appreciate you taking the time to share...

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Amenities

Highlights
  • Room Service
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Dry Cleaning
  • Banquet Room
Official Description (provided by the hotel)
The Aloft Nashville West End hotel is located in the heart of Tennessee's music scene right on Music Row. Our hotel features loft-inspired design, custom room amenities, and free high speed internet. ... more   less 

Additional Information about Aloft Nashville West End

Address: 1719 W End Ave, Nashville, TN 37203-5120 (Formerly Indigo Hotel West End)
Region: United States > Tennessee > Nashville
Price Range: $287 - $550 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Aloft Nashville West End 3*
Number of rooms: 139
Reservation Options:
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Also Known As:
Hotel Indigo Nashville
Indigo Hotel Nashville
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Questions & Answers

Here's what travellers have asked, with answers from Aloft Nashville West End staff and other travellers.
6 questions
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Mahwah, New Jersey
2 months ago
Birmingham, Alabama
9 months ago
Vineland, New Jersey
over a year ago
Covington, Louisiana
over a year ago
over a year ago

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Questions? Get answers from Aloft Nashville West End staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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