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4.5
#23 of 218 hotels in Nashville
Location
Cleanliness
Service
Value
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Find us in Midtown, on Broadway, near many restaurants and bars. We are a 10-minute walk from the famous Music Row and under two miles from Bridgestone Arena, home of the Nashville Predators. Vanderbilt University is also nearby. Relax in a cabana by our outdoor pool and enjoy an evening at our rooftop bar.
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Hotel Fraye Nashville, Curio Collection by Hilton is lauded for its prime location, which many guests find convenient for exploring Nashville's highlights on foot or a brief ride to Broadway. The staff's friendly and attentive service garners widespread appreciation, going the extra mile to create a memorable stay. Cleanliness is a standout feature, with modern, comfortable amenities like a well-equipped gym and a pool with a view further enhancing the guest experience.
While the hotel's atmosphere with stylish decor and contemporary rooms wins praise, some guests note ventilation and noise concerns. Opinions on value vary, with some criticism directed at valet costs despite the perks like breakfast credits.
Location
Convenient
Atmosphere
Stylish
Rooms
Modern
Value
Expensive
Cleanliness
Pristine
Service
Attentive
Amenities
Well-appointed
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This is a new hotel located just off Music Row. It’s northeast of the Vanderbilt campus and southwest of downtown and you can walk to The Union Station in less than 20 minutes, all of which should tell you it’s away from the ‘lively’ areas. The lobby and public areas were all immaculate in quite a stylish way, as was our room.
Speaking of our room, I appreciate the Fraye brand team wanting to make this a little different to every other hotel out there, and I think they succeeded. The décor was stylish, the carpet thick and comfy, and the bed a delight. I especially liked the walk-in shower and the motion-activated lighting down low beside the bed. (Saves you from stubbing your toes when moving around in the dark.)
But now the quirks. This might seem an odd thing to mention, but our room had no toilet roll holder of any kind. We had to put it on the floor or the countertop. Another point: the lighting was really poor, even in the hallway area by the door. Plus, I’m not a fan of the exposed concrete ceiling. It was a little too much like sleeping in a bunker for my taste.
And one last point: we kept getting cold, no matter how much we tapped at the thermostat. I think it’s motion-activated, so be sure to get up and move around every couple of hours.
On the plus side though, the staff were all very friendly and welcoming, so it’s got that going for it. We also experienced very little traffic noise.
Overall, quirks aside, we enjoyed our first stay at a Fraye hotel. Would we go back? Probably, but there are a lot of other very good options in Nashville.
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Date of stay: February 2023
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from General Manager, Marketing at Hotel Fraye Nashville, Curio Collection by Hilton
Responded 22 Mar 2023
Dear Mlfamilyguy, We love hearing guests say that they would stay with us again! Thank you for your feedback and for giving us some areas of improvement. We strive to be the best hotel in Nashville, and our guests help us achieve that goal by sharing their thoughts about our Hotel Fraye. Please find a reason to visit again soon. Best, Richard Rose General Manager
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We stayed for three nights in December, arriving on a Saturday.
The room and bathroom were very nice and modern. Comfortable pillows and fabric, deluxe bathroom, large TV, and a good view of the pool and city. I don’t know the age of the hotel but it seemed to be newer. It also has a very nice gym with good equipment.
The two building issues that we shared with management were the shower doesn’t always stay hot (it goes hot then lukewarm then hot again) and the room temperature is hard to control. To get the room to 70 degrees at night, you had to set the thermostat at 78 degrees. We learned this by the third night but not after being cold on Night 1 and Night 2 (the bed blankets are thin). The ventilation system in the room has one small vent by the bathroom that constantly pumps out chilled air at all times. This chilled air competes with warm air coming from other vents. We had two adjacent rooms, and both rooms had the same issue of the cold vent battling with the warm vents. To compensate for the cold vent, we learned that you have to set the thermostat and heat to high. However, the bathroom was always cold as it is near the cold air vent.
The valet was pricey but the cost is probably normal city pricing. $48 per day. We don’t carry cash so we scanned the valet’s QR code to tip by credit card. This did not go well. First the online tipping system started with a recommendation of a $7 dollar tip. Too high for a tip in my opinion plus I don’t appreciate being given a tip recommendation. I adjusted to $5. When I went to process the transaction, it added a $1.65 processing charge…so now $6.65. A little annoyed at this point, I tried adjusting down to $3 except it only allows $5 as the minimum tip. So I left without tipping. My recommendation is to have a more flexible system - as this will result in more tips, and is appreciated by the customer.
We received no upgrades as a Lifetime Diamond members. The front desk comment was “sold out tonight” which probably was the case for a Saturday night. We did receive a standard $15 credit per person (maximum of 2) for breakfast in the restaurant. The restaurant has a menu only…no buffet. Very good food with an average charge of $30 per person (food, coffee and tip).
I will probably try a different Nashville Hilton property next time although the hotel was okay. It just didn’t wow me.
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Date of stay: December 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from General Manager, Marketing at Hotel Fraye Nashville, Curio Collection by Hilton
Responded 20 Dec 2023
Dear Alan S, Thank you for taking the time to share your review and for being a loyal member of the Hilton family of hotels. Your honest feedback, including both positive experiences and areas for improvement, is greatly appreciated and helps our team provide exceptional service. Thank you for choosing to stay at our hotel and for sharing your experience with us. We hope you will reconsider your return. Best, David Norman General Manager
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Loved the vibe, the room, and the restaurant attached. The decorating was trendy. The love music in the evening was pleasing. There is a coffee bar for the morning. The location is ideal. The room had robes, ironing board and iron, hair dryer, shampoo, constitute, shower gel, lotion, keurig and coffee/tea, fridge, a clock that had a phone charger attached, and a pretty nifty shower.
What could be improved? The valet. The guy in the evening had a poor attitude. The gentlemen working during the day were friendlier, but still. It was one of the less impressive valet companies I've encountered. There was a private event at the dj bar thing this hotel had. We were trying to find the pool/fireside hang out and walked in on the private event. It really just had poor signage to say that this was a private event and to show where the pool entry was. We weren't the only ones confused and looking for the fireside. I felt bad for the private event that kept getting walked into. Better signage could have really solved this problem.
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Date of stay: November 2023
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from General Manager, Marketing at Hotel Fraye Nashville, Curio Collection by Hilton
Responded 13 Nov 2023
Dear Curiosity12968246023, Thank you for sharing your feedback on your experience. I appreciate your detailed review. Reflections like yours are valuable because they give us areas to improve our guest experience as well as highlight some positives. We're pleased to hear that our cool vibes and excellent amenities made for an enjoyable stay overall. Thank you for choosing us. Best, David Norman General Manager
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I generally do not write reviews, but I wanted to warn other guest to think twice before staying here. It is a beautiful property, but staff does not do anything. We had a 2 night stay and the room was never cleaned or entered. We made multiple request for the room to be cleaned and towels delivered, but nobody ever came to the room. At $600 a night you think someone can bring towels up to the room. The staff always said they would send someone right up and nobody every came. After more request unfulfilled I had to go down to the lobby the morning of check out to get towels so we could shower before leaving. Members of The staff said they would look into it and get back to me about all of the non actions, which they didn't. Nothing gets done here, your all on your own.. If your ok with that and the amount spent it is a beautiful property with 2 great restaurants / bars. Rooms are very beautiful and comfortable. rooftop bar with live music and heated pool are terrific. both Restaurants staff were terrific. However the front desk staff is just abysmal they don't follow up on anything.
The valets were great as well, the valet inadvertently kept our key so when we stopped the car we were stranded as the car would not start backup without the key, but the valet came right out to meet us super quick to give us the key. Thankfully we did not drive far away before stopping.
I live in Dubai so I am probably spoiled by service over there, but I can easily say this is the worst hotel stay I have probably ever had. The staff does not exist
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Date of stay: October 2022
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from General Manager, Other at Hotel Fraye Nashville, Curio Collection by Hilton
Responded 12 Oct 2022
Dear kyle5505, Thank you for taking the time to share your feedback and for being our valued guest. Normally our staff does a terrific job of responding to our guests’ needs, and in your case, that did not happen. We value your comments and will use them to ensure we are more consistent in our service levels. It would be our pleasure to have you back and leave you with a more favorable impression. Thank you for staying with us. Sincerely, Richard Rose General Manager
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I brought my daughter to Nashville to visit Belmont University and we decided to stay for 4 days. I am a Hilton Honors member and have stayed at other Curio Collection hotels in the Hilton Portfolio. There were some very positive experiences, delicious food in the downstairs restaurant and some friendly, helpful staff. There were also some very negative experiences. Day 2 the pool bar didn't open at the scheduled 11:00 am time as "there weren't enough staff". Nobody refreshed the water jug at the pool deck and there were no cups provided. There is no food served after 9:00 pm and no room service. One evening we came back from a show at the Grand Old Opry at 10:15pm and were starving as we hadn't had any dinner and there was no food available anywhere in the hotel. When we asked for take out options we were given menus to local restaurants who when we inquired, said they didn't deliver to our hotel. We were supposed to get free bottles of water in our room every day. These were only provided on our first day. Every subsequent day we had to request them. There was also no AC in the gym, which was stifling. This Curio Collection Hotel is not up to par with other Curio Collection hotels in the Hilton Collection and I would not go back in the future.
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Date of stay: June 2023
Value
Location
Service
Trip type: Travelled with family
Room Tip:If you need food after 9:00 pm make sure you get it out.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from General Manager, Marketing at Hotel Fraye Nashville, Curio Collection by Hilton
Responded 30 June 2023
Dear P6756XPrebeccar, We aim to impress, so I'm sorry that your visit was just okay. Your feedback is helpful and will be shared with the team to foster improvements. We sincerely apologize that we were unable to provide you with the exceptional stay you've come to expect from the Curio Collection. The details definitely do make a trip, and we regret we missed the mark. Your feedback provides many areas we can work on to improve our guest experience. We would love another opportunity to serve you and leave you with a more favorable impression, so we hope to see you and your daughter again. Sincerely, Richard Rose General Manager
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Hotel as such is nice, rather new and modern. A few things made it a bummer for us. Firstly, the ventilation in all the bathrooms of the bedrooms are operating 7/24. Never stop and you hear that sound all night. For us that meant not sleeping well at all. Of course, we talked to the staff. They said that many people complain about that. And that it is the unfortunately the design of this place and they wished it was different, but nothing can be done. Secondly, when we checked in as gold members, we were told that we would get a credit for consumption for 15 USD/p.p. per day and it would not matter whether we use it on the arrival day and the 2nd day or the second day and the departure day. On the departure day the bill didn’t show the credit and when we asked for it, they said that they had forgotten to deduct it. And would only do it for the one day. They were pretty unfriendly, too. Altogether, whilst the hotel seems nice, modern and (relatively) clean, we felt it was a bit of a ripoff. The double espresso for breakfast was ca 9 USD by the way.
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Date of stay: June 2024Trip type: Travelled as a couple
Room Tip:Be careful with benefits as a Hilton Honors member.
And bring earplugs if you are a light sleeper.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from General Manager, Owner at Hotel Fraye Nashville, Curio Collection by Hilton
Responded 3 June 2024
Dear Eva V, I'm sorry to hear that we didn't exceed your expectations during your stay, even though it seems like there were some things you enjoyed. I understand that your experience fell short of what you hoped for, and I want you to know that your feedback is important to us. We take your comments seriously and will use them to focus on the areas that need improvement. I hope you will consider giving us another chance to provide you with a more satisfying experience in the future. Sincerely, David Norman General Manager
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The hotel decor is beautiful, most of the staff was very friendly & helpful. My biggest complain is the dog relief area is so tiny anything other than a yorkie can’t pee on it. For your dog to be able to poop you beed to get in your car and drive 2 minutes to Centennial park. The location of the hotel is good around 5 min drive to all the bard in Broadway, near restaurants & the University.
The rooms are big a comfy, the bathrobes are great quality, the shower water gets very hot and steamy.
The pool area looks very nice and well kept.
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Date of stay: December 2023Trip type: Travelled as a couple
Room Tip:Parking is Valet only.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from General Manager, Marketing at Hotel Fraye Nashville, Curio Collection by Hilton
Responded 12 Jan 2024
Dear NaidaN, Thank you for providing us with your valuable feedback. We always strive to provide the best possible service to all of our guests, even the pups who visit us, and your suggestions for improvement are highly appreciated. We are grateful for your choosing our hotel and we look forward to welcoming you back for an even more enjoyable stay in the future. Best, David Norman General Manager
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Checked in on a Saturday poolside room on the ninth floor. The sound coming from the pool level bar was so loud I asked to be moved. They moved me to the 14th floor. The sound from the 14th floor still obvious but not crazy. I didn’t hear much on Sunday so all was well. On Monday at around 6 PM the sound was so loud coming from poolside bar, I just couldn’t take it anymore. Strange thing was I didn’t see anybody even in the area down there. I asked to be moved to a location not overlooking the pool side. This was an absolute huge mistake moments upon walking in the room, the music coming from outside was absolutely ridiculous. Opening up the drapes about two diagonal blocks away. I could see an outside music venue. This was blasting music so loud it was making me crazy . I wasn’t going to go through the hassle again of changing room I figured I just deal with it . It was insanely loud. Finally around 10:30 PM central time the music stopped and I was able to go to sleep. Apparently, every once in a while on Monday that outside venue has live concerts I wish I would have known.
Such a shame an absolute, beautiful modern hotel with a great staff . But as a business traveler, I need something at least somewhat quiet to get work done and also to get a good nights sleep and unfortunately I can never stay at this location ever again unless somehow they replace all the windows with sound proof glass.
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Date of stay: October 2022Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from General Manager, Other at Hotel Fraye Nashville, Curio Collection by Hilton
Responded 19 Oct 2022
Dear sjrkzr, Thank you for your review. I'm glad you enjoyed our hotel overall, especially our beautiful and modern hotel and friendly staff. I apologize that noise from outside kept you from having a restful night's sleep. Your comfort is our highest priority and I regret that we left you less than completely satisfied. Your feedback is welcomed as it allows us to monitor the guest experience. Thank you for taking the time to share your review. Sincerely, Richard Rose General Manager
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This is a modern luxury hotel in downtown Nashville, though in a less busy area some distance from the nightlife district. I stayed here for one night and found my room to be very comfortable and well designed, though not without issues; issues that unfortunately went unresolved when reported. With the eye-watering rates this hotel charges, I expected better responsiveness.
I'd also like to inform anyone arriving by car that there is absolutely no need to spring the $52 for valet parking; nearby street and garage parking is safe, plentiful and available at less than half of that. On a positive note, definitely do not miss out on the pool as It has a fantastic view, is spacious enough to handle many guests and has a bar conveniently located right next to it.
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Date of stay: August 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from General Manager, Owner at Hotel Fraye Nashville, Curio Collection by Hilton
Responded 6 Aug 2024
Dear W2k, While it sounds like you had a lot to like about your stay, I am very sorry that we didn't exceed your expectations overall. I regret that our team was not responsive; please forgive us. Your detailed feedback is appreciated as it helps us to focus on the areas that need our immediate attention for improvement. Please consider a return trip so we can provide you with an even better experience. Thank you for staying with us. Sincerely, David Norman General Manager
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The hotel was very modern and high-end. The rooms were nice and the beds very comfortable. The pool area was beautiful, but the overwhelming smell of grease from the famous Hattie B's restaurant (directly below the pool area) made it uncomfortable to sit out by the pool, unless you like the heavy smell of grease. The service was excellent at the hotel and if you are not there for relaxation by the pool, I would highly recommend. The location of this hotel in mid-town was also convenient to see many areas of Nashville, within walking distance.
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Date of stay: September 2023
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from General Manager, Marketing at Hotel Fraye Nashville, Curio Collection by Hilton
Responded 8 Oct 2023
Dear keidman, It’s nice to hear from you. We appreciate you choosing us, and I'm delighted to know your stay was pleasant. Thank you for taking the time to share your experience. We welcome the feedback, both positive and opportunities for improvement, as these foster change for future stays. We look forward to hosting you again. Best, David Norman General Manager
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There are more places to choose from in the Nashville area.
PRICE RANGE
AU$317 - AU$615 (Based on Average Rates for a Standard Room)
LOCATION
United StatesTennesseeDavidson CountyNashville
NUMBER OF ROOMS
200
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
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