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SpringHill Suites Nashville Airport

Booking.comUSD 157*
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#55 of 154 Hotels in Nashville
Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
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SpringHill Suites Nashville Airport
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461 Reviews from our TripAdvisor Community

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Showing 452: English reviews
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Orlando
Reviewed 1 week ago NEW

This is a nice Spring Hill Suites in a very good location. I would like to see them start breakfast at 6 AM versus 6:30 AM. This would be very helpful when catching early morning flights.The hotel is very busy place. One nice perk is their shuttle service that will take you to nearby locations.

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Helpful?
Thank peterarchive
Roswell, Georgia
Reviewed 2 weeks ago

I travel quite a bit and stay primarily at Marriott hotels, but this Springhill Suites was just ok. Nothing special. The people behind the front desk always seemed to be leaning over their desk reading their texts or checking their phones. room was ok. Supposed to be a larger suite, but it was the same size as all of the...

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Helpful?
Thank Brad A
Management response:

Dear Scotchman2926, Thank you for taking the time to review our hotel. I am sorry to hear about your average stay at our property. Obviously we strive to please each and every one of our guests when they stay with us. We hope to see you in the future when your travels bring you back to the area, so you...

Collegeville, Pennsylvania
Reviewed 3 weeks ago

I am an avid customer and proponent of the Marriott Brand but this hotel does Marriott a major dis-service. Issue number one was the warm air emanating from the "air conditioner". Eventhough we had it on cool setting and high fan this unit warmed the room. A call to the front desk did send a very friendly and courteous maintenance...

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Helpful?
Thank DVC_family_of_5
shsbna, Manager at SpringHill Suites Nashville Airport, responded to this review

Dear DVC, Thank you for taking the time to review our hotel. I am very sorry to hear that you did not enjoy your stay at the SpringHill Suites. I can assure you that the issues with your room and the wifi with your cell phone were isolated incidents and have been corrected at the property. However, I completely understand...

Reviewed 3 weeks ago via mobile

We stayed 1 night this past weekend and got a 2 bed suite. There were 4 of us in the room with 2 bed and a pull out couch. The beds were small, only doubles, so one group was a bit cramped but all in all it was great. Bathroom was nice and big with an additional sink area outside...

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Helpful?
Thank TheyCallMeMommi
Reviewed 4 weeks ago via mobile

My husband and I booked this hotel bases off the excellent rating. We stayed 4/22/17. We get to the hotel around 2:00 and are told we can't check in until 4:00 because the people who were in there before checked out at 1:00. So we left and came back at 4:00. This hotel seems seriously outdated and dirty. We get...

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Helpful?
1Thank Kelly S
shsbna, Manager at SpringHill Suites Nashville Airport, responded to this review

Dear Kelly S, Thank you for providing feedback from your recent stay at the SpringHill Suites Nashville Airport. I'm sorry to hear that you had such a negative experience at our hotel. It is disappointing to hear that nearly every aspect of your stay was dissatisfying. I would be happy to speak with you over the phone to get some...

Reno, Nevada
Reviewed 11 April 2017 via mobile

I'm a huge Marriott property lover, but boy did this one miss the mark. Big cheerleader group demolished the breakfast room and filled the lobby for hours. Came back from a night out and there were police cruisers dealing with domestic violence.

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Helpful?
Thank shallowroots1
shsbna, Manager at SpringHill Suites Nashville Airport, responded to this review

Hello shallowroots1, Thank you for providing feedback from your recent stay at the SpringHill Suites Nashville Airport. We appreciate you being a loyal Marriott guest, and it is disappointing to hear that your experience wasn't up to your standards. The weekend you stayed with us was certainly a challenging one for our hotel, for a couple of reasons that you...

Washington DC
Reviewed 31 March 2017

We knew we were getting in late, so we booked our first night in the area here near the airport. Didn't really use any amenities as we were just here to sleep. And it was totally fine for that. Room was clean and pretty spacious. Bed was fine. We saw a busload of high school kids had just checked in...

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Helpful?
Thank hdempsey
maine
Reviewed 27 March 2017

I would give this place a higher rating had it been less expensive, but I expect a lot more for a room when I pay $200 a night for it (this did include taxes). The "suite" did have two flat screens, but I don't think that's necessary since they're about 10 feet from each other and there is no wall...

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Helpful?
Thank Sandy M
shsbna, Manager at SpringHill Suites Nashville Airport, responded to this review

Hello, Thank you for staying with us and sharing feedback from your stay. I apologize for the condition that your room was in and that you didn't agree with the cost of your stay. The issues you experienced with your room have been shared with all levels of management and have been addressed immediately. We have also discounted your rate...

Conway, Arkansas
Reviewed 26 March 2017 via mobile

Very nice exterior. Very unfriendly staff. Rooms were clean and acceptable but I have never slept on a harder, more uncomfortable bed! Breakfast didn't happen because they were overrun with guests and food was empty....tables full of inconsiderate folks who were done eating and just visiting....three staff standing at desk also visiting doing nothing to improve situation.

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Helpful?
Thank Mommaflo
shsbna, Manager at SpringHill Suites Nashville Airport, responded to this review

Hello, Thank you for staying with us and sharing feedback from your stay. We strive to provide you with a memorable hotel experience, and I would like to apologize on behalf of the leadership team for falling short on that goal. We will make sure to share this feedback with the front desk and breakfast staff to ensure that they...

Dallas, Texas
Reviewed 25 March 2017 via mobile

For the price, over $200, I expected so much more! Dirty carpet, old dirty furniture, gross wallpaper, you name it. The lobby and breakfast help make up some. Apparently a fire caused a remodel of it, but never the rooms. See pictures attached.

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Helpful?
Thank Fromthecrag
shsbna, General Manager at SpringHill Suites Nashville Airport, responded to this review

Thank you for staying with us and sharing feedback from your stay. I apologize for the quality of the room you received. Please feel free to reach out to me directly to let me know which room you stayed in so that we can quickly put this room out of order to improve a few of the things you mentioned....

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Restaurant
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Kitchenette
In your room
  • Microwave
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Breakfast included
  • Self-Serve Laundry
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
Experience a memorable stay in Nashville that will bring music to your ears with SpringHill Suites Nashville Airport. Just minutes from popular local attractions including Grand Ole Opry, Bridgestone Arena and Nissan Stadium, our hotel makes seeing the best of the city a breeze. We also offer a complimentary airport shuttle service to Nashville International Airport (BNA) for your convenience ... more   less 

Additional Information about SpringHill Suites Nashville Airport

Address: 1100 Airport Center Dr, Nashville, TN 37214-3733
Region: United States > Tennessee > Davidson County > Nashville
Price Range: $203 - $386 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — SpringHill Suites Nashville Airport 3*
Number of rooms: 150
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Also Known As:
Springhill Suites Nashville Airport Hotel Nashville
Nashville Springhill Suites
Hotel Style:
#22 Romantic Hotel in Nashville
#22 Business Hotel in Nashville
#30 Family Hotel in Nashville
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Questions & Answers

Here's what travellers have asked, with answers from SpringHill Suites Nashville Airport staff and other travellers.
11 questions
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Questions? Get answers from SpringHill Suites Nashville Airport staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“this hotel is good for families with children who love to go in a pool.....”
sandy927Maine, 26 Mar 2017 | Read review
“You may be able to get a view of Tennessee's breathtaking sunsets if you get a higher room on the side facing the main road.”
632amandas, 6 Oct 2016 | Read review
“We stayed in 125 which was on the ground floor near the pool, parking lot, lobby, etc. No view, but that was not important to us.”
, 15 Sep 2016 | Read review
“We were on the 5Th floor and not sure if all suites are the same but we sure like ours”
Caribbean5, 10 Sep 2016 | Read review
“Don't stay near elevator.”
bjean1217, 7 Jul 2016 | Read review
5 of 5
Booking.com
USD 157* /night
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CancelonUSD 182
SpringHill SuitesUSD 157
PricelineUSD 157
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*Disclaimer
Prices are for 1 room, 2 adults
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