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Hilton Garden Inn Nashville Airport

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#54 of 154 Hotels in Nashville
Certificate of Excellence
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Hilton Garden Inn Nashville Airport
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733 Reviews from our TripAdvisor Community

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Newark, Ohio
Reviewed 5 days ago NEW

Hotel was clean and nice. Staff was great. My only complaint is parking. I arrived into the hotel around 10pm. There was no parking. I had to park at another hotel 3 buildings down and walk up a big grass hill and through a dark back parking lot to get there. If it wasn't for that I would have given...

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank jillf771
00gc, General Manager at Hilton Garden Inn Nashville Airport, responded to this review

Thank you for being our guest at Hilton Garden Inn Nashville Airport. I am glad that you had an enjoyable experience staying with us. However, we are sorry for the inconvenience you experienced with the lack of parking space when you arrived. Please alert our front desk on your next visit, and we will be happy to assist you with...

Smithtown, New York
HOTEL’S FAVOURITE REVIEW
Reviewed 3 weeks ago via mobile

We were visiting Nashville but did not have reservations. We used the Tripadvisor app. Luckily, the Hilton Garden Inn had a room available. We were thrilled with the friendly service and high quality decor. Extremely clean. Good food.

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Thank Christine P
About Hotel's Favourite Review
00gc, Manager at Hilton Garden Inn Nashville Airport, responded to this review

Christine, on behalf of our team at Hilton Garden Inn Nashville Airport, thanks for the excellent review! We strive to deliver spotless rooms and outstanding service to each and every guest, and we appreciate you noticing our efforts. We enjoyed having you stay with us and hope we will continue to be your hotel of choice whenever you return to...

Madison
Reviewed 1 week ago

Poor customer service upon arrival. No phones in the room, you have to walk down the hall to elevator area to use a phone. Room wasn't cleaned after first nights stay. No additional face towels were available and I had to walk down to the desk to get bath towels.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank heidic356
00gc, General Manager at Hilton Garden Inn Nashville Airport, responded to this review

Dear Heidic356, Thank you for sharing your experience. What you reported is not typical of our service, and we apologize for failing to provide our customary hospitality and warm welcome. We hope you will give us another chance to show you that we do take pride in providing wonderful service to all of our guests, every day. We look forward...

york, United States
Reviewed 1 week ago

Very close to the airport. Great for early flights. Rooms nice and very clean. Would definitely stay here again. Not too far from downtown music scene. Enjoyed it. Friendly staff. Nice hotel amenities.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank 604paigev
00gc, Manager at Hilton Garden Inn Nashville Airport, responded to this review

Thank you for the wonderful review of your stay at Hilton Garden Inn Nashville Airport! We strive to deliver clean, comfortable accommodations and outstanding service, and we appreciate you noticing our efforts. We enjoyed having you stay with us and hope we will continue to be your hotel of choice whenever you return to Nashville. Regards, Ron Samardzia General Manager

Atmore, United States
Reviewed 2 weeks ago

Double billed my account and don't want to give me a refund. The toilet was stopping up and no one would come and fix it. So my husband had to work on it. My keys would not work had to have them reloaded every morning and evening.

Review collected in partnership with Hilton Garden Inn
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1Thank sheilao706
00gc, Manager at Hilton Garden Inn Nashville Airport, responded to this review

Dear sheilao706, Thank you for providing feedback regarding your stay with us. We are disappointed to learn about the difficulties you experienced while visiting our hotel. We offer our sincere apologies and assure you that this is not our normal standard. We are doing everything in our capacity to investigate this matter and resolve it as soon as possible. Thank...

Winchester, Tennessee
Reviewed 3 weeks ago

This is the fourth time we have stayed at this hotel. It is conveniently located near Briley Play to the Grand Ole Opry and minutes from downtown. The rooms are clean and comfortable. The staff is friendly and professional.

Review collected in partnership with Hilton Garden Inn
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Thank frankdR9137YW
00gc, Manager at Hilton Garden Inn Nashville Airport, responded to this review

Dear frankdR9137YW, Thank you for returning to the Hilton Garden Inn Nashville Airport. There is no better compliment than a guest who keeps coming back time after time! I'm so glad our location serves perfect for your needs and that you continue to enjoy our rooms and service. It is always a pleasure to have you as our guest, and...

Greeneville, Tennessee
Reviewed 4 weeks ago

Staff was extremely helpful and friendly. Loved the custom-made breakfast-to-order. Airport shuttle driver was extremely helpful. As was the entire staff, who made us feel quite welcome. Will stay here again the next time we are in Nashville.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Chuck L
00gc, Manager at Hilton Garden Inn Nashville Airport, responded to this review

Chuck, thanks for sharing your fabulous review of Hilton Garden Inn Nashville Airport. It's great to know you were impressed with the expectional service from our entire team. I will share your compliments with them. Your feedback will encourage them to continue delighting our guests every day. We look forward to welcoming you again! Regards, Ron Samardzia General Manager

Jasper, Tennessee
Reviewed 4 weeks ago

Loved it. Very clean and convenient to everything. Very peaceful. Staff was great. Beds were comfortable. Very nice amenities. Close to everything we wanted to do. Look forward to staying there again.

Review collected in partnership with Hilton Garden Inn
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Thank dana5266
00gc, Manager at Hilton Garden Inn Nashville Airport, responded to this review

Dana, thank you for choosing to stay at Hilton Garden Inn Nashville Airport and letting us know you had an excellent stay. We are glad you enjoyed our convenient location and the exceptional service provided by our staff. Thanks again for being our guest, we look forward to welcoming you back soon! Regards, Ron Samardzia General Manager

Hudson, Ohio
Reviewed 4 weeks ago

Stayed at this property for one night on a recent business trip. I am a Hilton Diamond Member and have stayed at many Hilton Garden Inn properties across the US. Restaurant staff at this property was more interested in talking to each other and spending time on their cell phones. Coffee ran out at 7:15 AM during breakfast, I asked...

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Helpful?
Thank BrinkMik
00gc, General Manager at Hilton Garden Inn Nashville Airport, responded to this review

Dear BrinkMik, Many thanks for taking time to post a review. Please accept our apologies for failing to provide you with the stay you have come to expect from our brand. It is always our goal to provide excellent service, and we regret we did not provide the level of attention we normally do. We hope you will stay with...

Owensboro, Kentucky
Reviewed 5 weeks ago

Stayed here one night recently with husband and friends before flying out on a one week vacation the next day. Check in was quick and staff very friendly. The hotel has a pleasant lobby area. I think it was remodeled fairly recently. The bar/lounge area is small but wasn't very busy the night we were there. There is dining available...

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Helpful?
Thank PammyKy
00gc, Manager at Hilton Garden Inn Nashville Airport, responded to this review

On behalf of our team at Hilton Garden Inn Nashville Airport, thanks for sharing your experience about your overnight stay! We strive to deliver clean, comfortable accommodation and courteous service to each and every guest, and we appreciate you noticing our efforts. We are also glad that our shuttle service was perfect for your needs, and we look forward to...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Free Parking
  • Shuttle Bus Service
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Deluxe accommodations, friendly service and a relaxed Tennessee-style atmosphere await guests of the Hilton Garden Inn hotel in Nashville. Certain to please the busy executive or leisure traveler are our array of special amenities including complimentary high-speed Internet access, in-room hospitality center with microwave, refrigerator and coffee maker, two dual-line phones with voicemail and data ports, large work desk, Mirra® Ergonomic chairs, On Command® video and games, complimentary HBO®, complimentary USA Today® each weekday morning, indoor swimming pool, newly renovated fitness center and a 24-hour complimentary business center with secure PrinterOn® printing. ... more   less 

Additional Information about Hilton Garden Inn Nashville Airport

Address: 412 Royal Pkwy, Nashville, TN 37214-3636
Region: United States > Tennessee > Nashville
Price Range: $215 - $391 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Nashville Airport 3*
Number of rooms: 110
Reservation Options:
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Also Known As:
Hilton Garden Inn Nashville Airport Hotel Nashville
Nashville Hilton Garden Inn
Hilton Nashville
Hotel Style:
#27 Romantic Hotel in Nashville
#28 Family Hotel in Nashville
#31 Business Hotel in Nashville
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Garden Inn Nashville Airport staff and other travellers.
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Questions? Get answers from Hilton Garden Inn Nashville Airport staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I think any room will have a noise issue when the airplanes start taking off”
 of 5 bubbles Travelingbeachchick, 23 Dec 2016 | Read review
“do not advise”
 of 5 bubbles Shelia1017, 28 Nov 2016 | Read review
“The hotel is away from any major highway, so every room will be insulated from street noise.”
 of 5 bubbles GilB867, 21 Nov 2016 | Read review
“stay away from next to elevator if you want quiet...”
 of 5 bubbles debraye, 10 Nov 2016 | Read review
“A little more costly for us, but had a shuttle to downtown Nashville for $10 round trip”
 of 5 bubbles Adhesion, 5 Oct 2016 | Read review
5 of 5