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Hampton Inn & Suites Nashville - Green Hills

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#14 of 156 Hotels in Nashville
Certificate of Excellence
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Hampton Inn & Suites Nashville - Green Hills
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474 Reviews from our TripAdvisor Community

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Showing 470: English reviews
Hattiesburg, Mississippi
Reviewed 2 days ago NEW

We were given an upgrade to a suite as we were regular customers! The Vanderbilt rate is great as we must check in with the doctors very often. Breakfast is very good. The location is perfect....great restaurants , a movie theatre, and the Great Hills Mall in walking distance. What is there not to love.

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Helpful?
Thank Michelle43810
Daufuskie Island, South Carolina
Reviewed 6 days ago NEW

Jenna had great compassion and attention to detail. Through our conversation she picked up on the fact that I had a rough couple of months and upgraded my room. When I got to it I realized what she had done and started crying. She instantly made me feel better. Her customer service was an 11.

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Helpful?
Thank Terry E
Abbie007, Manager at Hampton Inn & Suites Nashville - Green Hills, responded to this review

I will pass on your kind remarks to Jenna. She is part-time but has a full time work ethic. I wish we could clone her. Please come see us again. Regional Manager

Valparaiso, IN
Reviewed 1 week ago

Both we and our accompanying couple were pleasantly surprised by the ambience/furnishings of this particular Inn, which seemed much more upscale than the normal side-of-the-interstate Hampton. Breakfast entrees rotated, and (except for the "required" biscuits-n-gravy) were good. Beds were very comfortable, temperature control excellent, and service excellent. Despite the proximity to busy streets and a higher-end shopping mall, the quiet...

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Helpful?
Thank ValpoTraveler
Abbie007, Manager at Hampton Inn & Suites Nashville - Green Hills, responded to this review

I'm pleased you noticed our décor. It has been the owner's wish since opening to provide a hotel that was in keeping with the upscale neighborhood of Green Hills. I hope you were able to enjoy some shopping at the excellent Mall of Green Hills next door and that you tried some of our local cuisine at one of the...

Atlanta, Georgia
Reviewed 1 week ago

The hotel is attractive, generally well-maintained, and has nice suites and comfortable beds. The breakfast service and quality are above average. The front desk manager who checked us in was below average! There was a problem with our reservation booked through a 3rd party, and he was very disinterested in helping us resolve the issue or find the room. After...

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Helpful?
Thank travelingsenior39
Abbie007, Manager at Hampton Inn & Suites Nashville - Green Hills, responded to this review

I am so sorry for the confusion during check-in. Our staff should have gotten you into a room even if the name on the reservation was confused by the third party booker. We can always sort out the billing with the booking channel after we take care of a guest. I'm ordering you a gift certificate to compensate you for...

Reviewed 2 weeks ago

Check-in was excellent. We walked next door to the Sushi restaurant and they were very polite. Gave us a 100% discount on food. Our meeting was on the sixth floor. Sun was so bright it was blinding. Brunch was tasty.

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Helpful?
Thank Y3284NOjudyb
Abbie007, Manager at Hampton Inn & Suites Nashville - Green Hills, responded to this review

I'm pleased your interaction with our staff was satisfactory and that you found our breakfast tasty. If your group uses our Belle Meade Room again, request pipe and drape. If AV is in use or if the day is simply too bright we can darken the room considerably with the use of convention style pipe and drape around the outside...

New York City, New York
Reviewed 3 weeks ago via mobile

This place is great. Not your typical Hampton Inn. From the quality wood paneling to the customer service, there is a great place to stay while on a budget, which also happens to be very centrally located to a large shopping center and many restaurants.

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Helpful?
Thank Juan M
Abbie007, Manager at Hampton Inn & Suites Nashville - Green Hills, responded to this review

It's a treat to read a review like yours. The owners of our hotel always wanted to be a step above and you recognized that difference in quality. Please come see us again any time you visit Nashville. Regional Manager

Neenah, United States
Reviewed 3 weeks ago

Attended Packer/Titan game. Had a wonderful experience. Great location to various stores and restaurants. Although the Packers lost, the staff made us feel welcomed. I would stay here again since we have friends in the area. I would also recommend it to others.

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Thank melodiev448
Abbie007, Manager at Hampton Inn & Suites Nashville - Green Hills, responded to this review

Thank you for your kind words. We hosted many Packers fans for the weekend and all were exemplary. The excitement prior to the game and the gracious attitudes after the game made what could have been a tough weekend a breeze for all of our staff. Please come see us again soon. Don't wait for another Titans/Packers matchup. Regional Manager

Birmingham, Alabama
Reviewed 3 weeks ago

This is a great hotel! Good location and within walking distance to a high end shopping mall and movie theatre, close to good dining and also within five miles of colleges. Rooms are nice and beds are comfy! It is our go to hotel in Nashville!

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Helpful?
Thank N6904MLelizabethn
Abbie007, Manager at Hampton Inn & Suites Nashville - Green Hills, responded to this review

This is the kind of review that makes a manager's day. We love having "regulars" who we see often. It's tough to find any location in the city with better shopping, dining, & convenience without expensive paid parking and traffic congestion found in the midtown area. Please come see us again soon. Regional Manager

Dallas, Texas
Reviewed 3 weeks ago

I have stayed in the Hampton Inn Green Hills twice a year for over 6 years and have always had a very good experience. The rooms are pleasant and comfortable, the location is excellent, and the complimentary breakfast is delicious and ample. The manager and front desk staff are friendly and helpful and the housekeeping folks are nice and do...

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Helpful?
Thank dii_jai
Abbie007, Manager at Hampton Inn & Suites Nashville - Green Hills, responded to this review

Thank you for your great review. We pride ourselves in making the "Hampton Standards" breakfast anything but standard. I'm pleased to read you have made our hotel your first choice for six years. We have regulars who have stayed with us since opening 16 years ago. Please keep coming back and we will always do our best to make the...

Winter Park
Reviewed 3 weeks ago

The Hampton Inn Green Hills may not be the fanciest hotel in Nashville, but it's my favorite because of the location and great staff. The hotel is located within walking distance to the Green Hills mall, restaurants, grocery stores, and more. The fitness center is tiny and not ideal, but it's clean. The best part of the hotel is the...

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Helpful?
Thank ShelbyT0509
Abbie007, Manager at Hampton Inn & Suites Nashville - Green Hills, responded to this review

Thank you for your kind words. It is impossible to find a location in Nashville that offers better choices for shopping and dining. The advantage of free parking and not being in midtown congestion adds to our perks. It's great to read a survey where the guest recognizes our staff for their hard work. You didn't mention our manager's reception...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
  • Kitchenette
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
Hampton Inn & Suites Green Hills is located in the upscale retail district of Green Hills, just minutes from Midtown Nashville. We offer both rooms and suites with full kitchens. Our outdoor pool and Jacuzzi is seasonal. Shopping and restaurants are in walking distance of the hotel. The hotel is traditional Georgian architecture with marble floors and cherry paneling in the lobby. A welcoming fire in the fireplace greets you in the winter months. We have three meeting rooms available including a cherry paneled boardroom accommodating 14, a lobby level space for as many as 25, and a rooftop glass enclosed reception space which can accommodate up to 75. Shuttle service within the Green Hills area is available M-F during business hours based on availability. Complimentary WIFI is always available as well as hot breakfast each day. ... more   less 

Additional Information about Hampton Inn & Suites Nashville - Green Hills

Address: 2324 Crestmoor Rd, Nashville, TN 37215-2000
Region: United States > Tennessee > Nashville > Green Hills
Price Range: $245 - $432 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hampton Inn & Suites Nashville - Green Hills 2.5*
Number of rooms: 97
Reservation Options:
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Also Known As:
Hampton Inn & Suites Nashville - Green Hills Hotel Nashville
Hampton Inn And Suites Nashville - Green Hills
Hampton Inn Nashville
Nashville Hampton Inn
Hampton Inn Hotel Nashville
Hotel Style:
#10 Business Hotel in Nashville
#11 Romantic Hotel in Nashville
#13 Family Hotel in Nashville
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Questions & Answers

Here's what travellers have asked, with answers from Hampton Inn & Suites Nashville - Green Hills staff and other travellers.
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Green, Ohio
5 months ago
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over a year ago
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Questions? Get answers from Hampton Inn & Suites Nashville - Green Hills staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Second floor away from the elevators is almost always a good choice.”
 of 5 bubbles ValpoTraveler, 29 Nov 2016 | Read review
“Top floor, corner suite may be larger and have a more expansive view.”
 of 5 bubbles ArtiesBear, 1 Nov 2016 | Read review
“Room on the upper floors and away from the elevators - standard stuff.”
 of 5 bubbles UofM-D, 30 Aug 2016 | Read review
“Corner rooms on the first floor are actually the most quiet based on facility.”
 of 5 bubbles Merritte1, 17 Aug 2016 | Read review
“Currently there is construction just to the east side of the hotel and some noise from this early.”
 of 5 bubbles psyclin, 30 Jun 2016 | Read review
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