AC Hotel by Marriott Nashville Downtown
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AC Hotel by Marriott Nashville Downtown

Fantastic Pool
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Room & Suite (71)
AC Hotel by Marriott Nashville Downtown
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Avg. AU$822 /night, 10/15 - 10/16
AU$1,038
per night
AU$675
per night
AU$311
per night

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About

4.5
#20 of 218 hotels in Nashville
4.9 of 5 bubbles
Location
4.8 of 5 bubbles
Cleanliness
4.5 of 5 bubbles
Service
4.3 of 5 bubbles
Value
Located just steps away from Music City Center and the Country Music Hall of Fame, the all-new AC Hotel Nashville Downtown provides modern amenities including free high-speed Wi-Fi, on-site dining, a bar, and sophisticated event venues.
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Property amenities
Valet parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Pool
Bar / lounge
Evening entertainment
Patio
Kids stay free
Paid private parking on-site
Wifi
Hot bath
Pool / beach towels
Rooftop pool
Pool with view
Outdoor pool
Restaurant
Breakfast available
Breakfast buffet
Rooftop bar
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Rooftop terrace
24-hour security
Baggage storage
Concierge
Convenience store
Gift shop
Non-smoking hotel
Outdoor furniture
Shared lounge / TV area
Sun loungers / beach chairs
ATM on site
24-hour front desk
Express check-in / check-out
Dry cleaning
Self-serve laundry
Room features
Allergy-free room
Air conditioning
Housekeeping
Safe
Telephone
Coffee / tea maker
Refrigerator
Flatscreen TV
Bottled water
Clothes rack
Wake-up service / alarm clock
Room types
City view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
3.0 of 5 stars
HOTEL STYLE
Family
Business
Languages Spoken
English, Spanish
Hotel links

Location

410 Rep. John Lewis Way South, Nashville, TN 37203
4.5
4.5 of 5 bubbles677 reviews
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Reviews summary
This summary was created by AI, based on recent reviews.
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At AC Hotel by Marriott Nashville Downtown, guests have called out the clean and spacious accommodations, along with a pool and rooftop bar that complement the hotel's vibrant atmosphere. The prime location is a hit for its easy access to local attractions, earning praise from many travelers. While some reviewers have raised concerns about the costliness of parking and occasional staff responsiveness, the professional and friendly service often shines through. The modern rooms with great views are well-liked, though a few guests have mentioned they can be on the smaller side.
Location
Central
Atmosphere
Lively
Rooms
Modern
Value
Expensive
Cleanliness
Clean
Service
Inconsistent
Amenities
Well-appointed

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Detailed Reviews
SeñorElGreco wrote a review Mar 2020
North Merrick, New York
4.0 of 5 bubbles
For a chain hotel the AC Marriott in downtown Nashville is of good quality, especially for a chain hotel. Staying for business I found the hotel very accommodating in all aspects. The location, which is right in the heart of downtown Nashville, is a quick walk from area attractions and Broadway, the famous strip with bars and music venues. The hotel is immaculately clean, the staff is very friendly and helpful. The hotel has little charm other than having a nice lounge on the 6th floor with a balcony and a very nice rooftop bar on the 21st floor offering some nice views of the downtown area. My room was incredibly spacious and comfortable,there was sofa and large screen TV in the room which I did not use, but was a nice touch, like the rest of the hotel was kept immaculately clean. I slept very well the one night I stayed. I enjoyed my stay at the AC Marriott, it may lack character and charm but you wont be disappointed.
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Date of stay: March 2020
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from TeamMarriott, General Manager at AC Hotel by Marriott Nashville Downtown
Responded 16 Mar 2020
Dear ElGreco75, Thank you for making us a part of your business visit to Nashville, and we are happy to read our prime downtown location with proximity to various attractions worked well for your plans. It is delightful to know you liked our immaculate property and courteous associates, while the comforts of our graciously appointed accommodations left you refreshed for your time in our dynamic city. We are also pleased that you had a pleasant time at the RTB! and the AC Lounge. It was a pleasure hosting you, and we look forward to welcoming you back to the AC Hotel Nashville Downtown for another enriching experience. Juan Mera General Manager
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Jeff wrote a review Oct 2020
Johns Creek, Georgia
5.0 of 5 bubbles
Even in the midst of the pandemic, the AC Hotel in Nashville provides an excellent place to stay while in town on business. From Rob, the valet, who takes great care of my vehicle needs, to the friendly desk and room service staff, everyone here is very helpful and supportive. The location is just far away enough from Broadway that the tourists don't bother me and there are dozens of great restaurants within walking distance. And, because of my corporate rate, I think I've found my go-to hotel in middle Tennessee. Keep up the great work and thank you for providing me with an exemplary experience!
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Date of stay: September 2020
5.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Team Marriott, Agency / Consultant at AC Hotel by Marriott Nashville Downtown
Responded 2 Oct 2020
Dear jeffcofer, Thank you for sharing your experience at AC Hotel Nashville Downtown. We strive to deliver an excellent experience to our guests, so we are flattered by your comments! Your praises about our impeccable service and convenient location are a pleasure to read. We enjoyed hosting you and look forward to welcoming you again on your next visit to our area. Juan Mera General Manager
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A lot to digest? Read an AI-generated summary of recent traveller reviews.
Kathleen M wrote a review Jan 2020
Nashville, Tennessee
4.0 of 5 bubbles
We chose to spend our fantastic Marriott Rewards Annual free lodging night here in Music City at the AC Hotel, and we not disappointed. Sleek restful surroundings, thoughtfully designed, in the heart of walkable options galore! But brrrrrrr, the cold helped us decide to stay warm and adore the city lights from behind the beautiful wrap-around-porch glass, and to enjoy the tapas, lingering about the fireplace, with John our devoted server. But breakfast, oh my! Nothing comes close to being in Europe than this! The gourmet coffee options and buffet were so well chosen, it is amazing that a la cart offerings, including steel cut oats, Spanish egg dishes and first class prosciutto are included at no extra cost, as their pleasure to their guests: Indeed: A first class and well curated bargain! But the best, the very best, are the servers who made our breakfast experience utterly delightful. Chef’s Hats Off!!!! Beautiful and lively Hannah, gorgeous MiKayla and charismatic Travien! You made my birthday breakfast to be simply charming charming and memorable.
Tr’es bon!
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Date of stay: January 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from TeamMarriott, General Manager at AC Hotel by Marriott Nashville Downtown
Responded 20 Jan 2020
Dear 748kathleenm, Thank you for choosing AC Hotel Nashville Downtown for your birthday celebration. We are thrilled to read how much you loved the breakfast at our AC Kitchen. With its innovative, European-inspired items, it is certainly a guest favorite! It is also great to read you enjoyed our convenient location and that you were impressed with our exceptional service. We will be sure to share your compliments with the associates you mentioned. We appreciate your fantastic feedback and look forward to welcoming you back soon. Juan Mera General Manager
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Kristin Riviello wrote a review May 2021
Beach Haven West, New Jersey
2.0 of 5 bubbles
I recently booked this hotel for a three night stay in Nashville based on all the positive reviews I read. What I experienced was definitely below my expectations unfortunately. We stayed on the 16th floor next to the elevator, which was not an issue the room was quiet to outside noise. However the AC in the room when it was running ran so loud it made it difficult to fall asleep. We set it to 70 and it constantly ran throughout the night. The bedding was not fresh and in both of our queen sized beds there were actual divots in the mattresses, like when someone sleeps in the same spot for years. The hardwood floor was dirty and you had to wear socks or flip-flops otherwise your feet would be black in minutes. Also on the hotels app it said they offered an airport shuttle for $25 a person, and when we asked about it we were told that there was no shuttle.

I will say the shower was a pleasant surprise, decent water pressure. And every single hotel employee that we encountered was wonderful!

I just expected a slightly better (and cleaner) experience for something that cost over $900.
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Date of stay: May 2021Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Team Marriott, Guest Services / Front Office at AC Hotel by Marriott Nashville Downtown
Responded 25 May 2021
Dear ShutUpKristin, We are genuinely sorry for not delivering the exceptional stay you deserve. We are devoted to giving each guest a memorable stay, so we are disappointed to know we let you down. Please accept our sincere apologies for the problems you experienced. We would like to regain your trust and hope you will give us another chance in the future. Juan Mera General Manager
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Anitra L wrote a review July 2021
Saint Louis, Missouri
2.0 of 5 bubbles
I’m extremely disappointed with my stay at the AC Marriott in Nashville. The hotel itself is nice but outside of that it’s the only positive thing I have to say. My 3 guests and I were moved two times due to issues with our rooms. We literally slept in 3 different rooms the entire trip. There were ants crawling around from behind and on top of the desk in one of the rooms (1112). The AC unit was broken in the second room (1607). We called down to the front desk to request someone come check out the room and also asked to move. Someone from maintenance was sent to spray the room but the thought of more ants returning wasn’t quite appealing to stay there. Customer service to switch rooms the first time was horrible. We were given the run around to change rooms and a representative, Cody, flat out lied to me and was disrespectful. He told me there weren’t any double queen rooms available but he can place us in a king room with a pull out bed but which wasn’t comparable. I asked him what other accommodations could be given and he had the audacity to tell me that I was already there at a discounted rate so he couldn’t do anything else. It was a discounted military rate that I know the hotel has contracted with the government. That was disrespectful to say to someone who spent years serving this country, let alone a Marriott rewards member. I didn’t ask for anything free, simply to be moved to the same type of room I already had. After asking to speak to the manger, he mysteriously returned with a double queen room open. We move into the room and noticed it was slightly warm but didn’t make a big deal at first. The next day it was noticeably warmer, so we adjusted the thermostat down to 64 degrees but that didn’t help. I called to have someone from maintenance come check on the AC unit. He checked the unit with an infrared thermometer and said the temp was 85 degrees. He also pulled the filter, which he said looked like it hadn’t been changed in a very long time. So he replaced it and cleaned out the unit. Hours past and it was still hot. I had to call the front desk AGAIN. We were then switched to room 1712 at 1:00 AM. Upon checkout, Brady extended a 20% discount from the bill. I’m appreciative of the final outcome but beyond disappointed that my stay at this hotel will be memorable for all the wrong reasons.
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Date of stay: July 2021Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Team Marriott, Guest Services / Front Office at AC Hotel by Marriott Nashville Downtown
Responded 27 July 2021
Dear 767anitral, First of all, we appreciate your loyalty to our brand and value you as our guest. We are genuinely sorry for not delivering the exceptional stay during your recent visit. Please accept our sincere apologies for the problems you experienced with the rooms assigned to you as well as the service you received from our associates. What you experienced is not typical and will be addressed appropriately. We know that the compensation we have provided will not change your experience. However, we do hope that you now feel more comfortable with our attempt to resolve this unfortunate situation and, in some way, help restore your confidence in our hotel. Juan Mera General Manager
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Wanderer30754181784 wrote a review Oct 2021
4.0 of 5 bubbles
AC has excellent customer service. Arrivals and check ins are easy with the friendly, efficient and helpful valet and front desk. Valet was able to arrange transportation for us with Gimmy of First Music City Transportation Co. numerous times. He was friendly, professional and reliable. He drove a newer, clean black Surburban so all can be comfortable.
The hotel is modern with up to date amenities that include a beautiful pool area, fitness center and rooftop bar. Upon check in, we were told that there was a breakfast buffet for $12.99@, but there was not. There was coffee set up though. The Diner is in walking distance and Starbucks is on the corner across the street. The hotel is conveniently located to many attractions. Housekeeping will bring you toiletries and towels and will empty your garbage upon request.
Regular daily housekeeping needs to be reinstated at this hotel and all hotels. If safety protocols are in place, there is no reason not to have this service. The lack of service brings the value of this hotel down.
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Date of stay: October 2021Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Team Marriott, Guest Services / Front Office at AC Hotel by Marriott Nashville Downtown
Responded 24 Oct 2021
Dear Wanderer30754181784, Thank you for your recent stay at the AC Hotel Nashville Downtown and for posting such a generous review of our hotel and staff. With our high-speed internet, European style breakfast, comfortable bedding, and many more amenities we strive to make each guest's stay perfect. We enjoyed accommodating you, and we hope to see you again on your next visit to our vibrant city. Juan Mera General Manager
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meikeahm wrote a review Apr 2021
Chappaqua, New York
3.0 of 5 bubbles
We stayed at the AC in Nashville for one night with our two kids. The hotel is new and clean and smells nice. At checkin the staff was very friendly.
Our room wasn’t very big but had a nice view so it was ok. Our kids LOVED the outdoor pool as it’s super heated and felt like a hot tub to them even on a chilly day.
The reason this hotel only gets three stars is that there are only two elevators to get up to the rooms and these are overcrowded and stop all the time so getting to the room and back down to the lobby gets very annoying! There is also no way of distancing from other people. At one point I was in the elevator with 11 other people!
The hotel advertises their rooftop bar but when we went up there to grab a drink, the bar was closed - on a FRIDAY night! The bar in the main lobby is small with few seating areas and only one person working behind the bar. So that was disappointing.

The breakfast comes in a box. We came downstairs for breakfast at 9:20 and were told that breakfast had ended at 9am! I said to the front desk staff that 9am is very early and that they should let guests know at check-in that breakfast ends so early. All I got in response was shrugs. We have gold status at Marriott and tend to be very loyal so this left us feeling very disappointed. We will be back in Nashville in a few weeks and will be staying somewhere different.
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Date of stay: April 2021Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Team Marriott, Guest Services / Front Office at AC Hotel by Marriott Nashville Downtown
Responded 4 Apr 2021
Dear meikeahm, Thank you for being our guest and for writing such a detailed review. We are delighted that our service and accommodations met most of your expectations and that you particularly enjoyed our beautiful pool. However, we are disappointed with some aspects of your stay. This will be addressed, and we will use your critique to ensure it does not happen again. Thank you for your patience and your feedback. We look forward to welcoming you back soon. Juan Mera General Manager
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Lauren P wrote a review July 2021
Robbinsville, New Jersey
4.0 of 5 bubbles
Nice hotel great location and customer service excellent. Biggest thing for me that Marriott needs to realize is if you’re making me pay more than you did pre pandemic I’m going to need cleaning service every day. I get people can’t hire and there’s no workers but then lower your prices per night. If you’re not paying employees then the prices should be cheaper. Other than that the location of this hotel was perfect. Room was large and hotel was nicely kept. Pool was nice and hotel front desk was lovely. Recommend if you want to be close to Broadway and other things to do.
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Date of stay: July 2021Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Team Marriott, Guest Services / Front Office at AC Hotel by Marriott Nashville Downtown
Responded 20 July 2021
Dear lpaluzzi, Thank you for the excellent rating and for recommending us to future guests. It is always gratifying to receive praise for providing an exceptional experience, and we are delighted you enjoyed your stay. Your additional comments will be shared with the appropriate individuals. It was our pleasure accommodating you at AC Hotel Nashville Downtown, and we hope to see you again soon. Juan Mera General Manager
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Eric J. wrote a review Feb 2022
Pendleton, Oregon
1.0 of 5 bubbles
When we first arrived at the hotel the doors were locked and we could not get inside. I called the front desk to ask how to get in. I was told the only way to get inside is with a key card. Which I didn’t have since I just arrived. I waited for other guests who opened the door and let me in.
Also The front door is permanently locked and the only way in and out of the Hotel is though the parking garage.
We stayed at the hotel for 4 days. Not once in those 4 days did anyone make the bed, replace the towels, empty the garbage. I understand that I am an adult and can do those things for myself but if I am paying $250 a night I would like basic room services.
One night while walking back to the hotel. One of the valets stopped me took my key card out of my hand as I was about to swipe it to open the door and said he needed verify I was staying at the hotel.
This hotel has been such a bad experience i am very disappointed with Marriott
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Date of stay: February 2022Trip type: Travelled as a couple
Room Tip: Don’t prepay for this hotel you will be forced to stay here since it is non refundable. And you...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Team Marriott, Guest Services / Front Office at AC Hotel by Marriott Nashville Downtown
Responded 22 Feb 2022
Dear Ej24715, Thank you for sharing the specifics of your recent stay with us. We are disappointed to read about the frustrations you experienced at your arrival, and we appreciate your feedback. We are also sorry for the housekeeping issue you experienced with the room. Our top priority is our guests' well-being and safety; keeping that in mind, we have adjusted our housekeeping services to suit each guest's requirements. For a future visit, please know that our front desk is always happy to arrange these specifics. We do sincerely apologize if this was not communicated to you upon check-in. In addition, we appreciate your specific comments regarding the valet attendant and apologize for the inconvenience you experienced. We will address these concerns with our team to ensure it is not repeated. Thank you for your patience during this time, and we hope you will consider revisiting us on your next visit to the area to experience the flawless stay you deserve. Juan Mera General Manager
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Mike M wrote a review Apr 2022
1.0 of 5 bubbles
There are 3 hotels in this building all owned by the same company. The AC is the higher end one but the rooms are smaller and you pay $15 for the breakfast bar while the other guests pay $0. Yes, you read that correctly. The people right beside you in line, that pay less for their room (typically) get their breakfast for free while you will pay $30 plus tax for a couple.
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Date of stay: April 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Team Marriott, Guest Services / Front Office at AC Hotel by Marriott Nashville Downtown
Responded 10 Apr 2022
Dear Mike, Thank you for evaluating your stay with us. We want to regret not meeting your expectations concerning breakfast charges. We review our pricing regularly to make sure that we are priced competitively. Your valuable feedback is much appreciated, and we hope to have another opportunity of hosting you again soon. Juan Mera General Manager
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Bianca asked a question Jan 2023
1 contribution2 helpful votes
How much is the incidental charge?
Answer from Carlos G
Miami, Florida87 contributions50 helpful votes
hi dont recall an charge unless you bought something in the market!
rcw923 asked a question Feb 2020
Canton, Michigan507 contributions72 helpful votes
Is the heated pool open year round? We will be there in March.
Answer from Matt C
Needham, Massachusetts282 contributions413 helpful votes
Yes, surely is. Was there when it was in the 30’s and was heated and on!
Answer from Emily D
Savannah, GA11 contributions1 helpful vote
Thanks for your question! Yes, the property is a tri-branded Marriott: AC, Residence Inn, and SpringHill Suites.
heatherex asked a question Jan 2020
Los Angeles, California3 contributions2 helpful votes
Is it an easy walk to the main broadway strip? Thank in advance!
Answer from Emily D
Savannah, GA11 contributions1 helpful vote
Thanks for your question. Yes, it is indeed an easy walk to Broadway.
Simon N wrote a tip 13 Oct
Oak Point, Texas23 contributions11 helpful votes
4.0 of 5 bubbles
"The elevators scan get busy and take a while but the valet is stellar!"
Read full review
Robert G wrote a tip 11 Oct
Elizabethtown, Kentucky22 contributions2 helpful votes
5.0 of 5 bubbles
"Open RTB FRI SAT TO MIDNIGHT "
Read full review
Dan H wrote a tip 9 Oct
Roswell, Georgia1 contribution
5.0 of 5 bubbles
"Parking is a little difficult to find on the street level and the lobby is on the 6th floor."
Read full review
Mark R wrote a tip 2 Oct
1 contribution
5.0 of 5 bubbles
"Super close to the convention center. Awesome space!"
Read full review
Christina G wrote a tip 1 Oct
2 contributions
5.0 of 5 bubbles
"Add a rug to the floor. It was a bit chilly. "
Read full review
Not the right property for you?
There are more places to choose from in the Nashville area.
PRICE RANGE
AU$340 - AU$685 (Based on Average Rates for a Standard Room)
LOCATION
United StatesTennesseeDavidson CountyNashville
NUMBER OF ROOMS
209
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
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AC HOTEL BY MARRIOTT NASHVILLE DOWNTOWN - 2024 Prices & Reviews (TN) - Photos of Hotel - Tripadvisor

Frequently Asked Questions about AC Hotel by Marriott Nashville Downtown
Which popular attractions are close to AC Hotel by Marriott Nashville Downtown?
Nearby attractions include Country Music Hall of Fame and Museum (0.2 km), Song Suffragettes (0.4 km), and Nashvox: The Nashville Studio Experience (0.4 km).
What are some of the property amenities at AC Hotel by Marriott Nashville Downtown?
Some of the more popular amenities offered include a rooftop bar, free wifi, and a pool.
Which room amenities are available at AC Hotel by Marriott Nashville Downtown?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at AC Hotel by Marriott Nashville Downtown?
Guests can enjoy a rooftop bar, an on-site restaurant, and a lounge during their stay.
Is parking available at AC Hotel by Marriott Nashville Downtown?
Yes, a parking garage, paid private parking on-site, and valet parking are available to guests.
What are some restaurants close to AC Hotel by Marriott Nashville Downtown?
Conveniently located restaurants include 1 Kitchen, Harriet's Rooftop, and Etch.
Are there opportunities to exercise at AC Hotel by Marriott Nashville Downtown?
Yes, guests have access to a pool and a fitness centre during their stay.
Is AC Hotel by Marriott Nashville Downtown located near the city centre?
Yes, it is 0.8 km away from the centre of Nashville.
Are any cleaning services offered at AC Hotel by Marriott Nashville Downtown?
Yes, dry cleaning and self serve laundry are offered to guests.
Does AC Hotel by Marriott Nashville Downtown offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at AC Hotel by Marriott Nashville Downtown?
The staff speaks multiple languages, including English and Spanish.
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