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Hilton Garden Inn Nashville/Vanderbilt

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#26 of 154 Hotels in Nashville
Certificate of Excellence
GreenLeadersBronze level
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Hilton Garden Inn Nashville\/Vanderbilt
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1,428 Reviews from our TripAdvisor Community

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There are newer reviews for Hilton Garden Inn Nashville/Vanderbilt
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Showing 1,421: English reviews
Fayetteville, Arkansas
Reviewed 14 July 2016

Great location. In downtown Nashville. Parking is $30 per day or $28 if you self park. Staff was very nice & helpful. My room did have some mold in the shower but the remainder of the room was very nice.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Sally H
Allison G, Guest Service Manager at Hilton Garden Inn Nashville/Vanderbilt, responded to this review

Greetings Sally H, It is great to hear that our staff was able to impress you and your stay was exceptional. Thank you so much for taking the time to review our hotel, and I will be speaking with my staff about the issue of your room, and also let them know you appreciated how helpful they were. We do...

San Antonio, Texas
Reviewed 14 July 2016

This hotel was convenient, safe, and had good overall service. We loved that it was just down Broadway and easy to walk between Vanderbilt, music row, and downtown. Lots of transportation options from the hotel too!

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank 396kristal
Allison G, Guest Service Manager at Hilton Garden Inn Nashville/Vanderbilt, responded to this review

Greetings 396kristal, Thank you for choosing to stay at the Hilton Garden Inn Nashville/Vanderbilt, and taking the time to review us as well. It is very nice to hear that you had a great stay, and loved the location of our hotel. Please come back and visit us anytime, we'd love to give you more places to check out!

Reviewed 12 July 2016 via mobile

The hospitality that the staff has at this hotel is outstanding. Even though everyone was great I want to give a HUGE shout out to Amelia and Christina. They made my sisters 30th such a great experience by all their help and sending cupcakes!!

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Helpful?
Thank Jaclyn B
Allison G, Guest Service Manager at Hilton Garden Inn Nashville/Vanderbilt, responded to this review

Hello Jaclyn B, And a very happy late 30th Birthday to your sister! It is wonderful to hear that Amelia and Christina were able to help make the celebration a success. We are glad your time at the Hilton Garden Inn was enjoyable and appreciate your positive words. Looking forward to celebrating with you again!

Reviewed 12 July 2016

Everyone, and I mean everyone, was absolutely on point during our July 8-9 2016 stay at Hilton Garden Inn Nashville/Vanderbilt. From the valet who greeted us as we drove up to the housekeeping folks, there was always a smile on a face and a cheerful greeting. Helpful at every turn, fun and funny and altogether amazing, I would recommend this...

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Helpful?
Thank Richard D
Allison G, Guest Service Manager at Hilton Garden Inn Nashville/Vanderbilt, responded to this review

Hello Richard D, Thank you so very much for taking the time to leave such a detailed review about our hotel, and specifically our staff. It is pleasing to hear that your stay was wonderful. I hope you don't mind that I am taking the liberty to share your positive feedback with my staff, as it is positive words such...

Reviewed 11 July 2016 via mobile

Getting to the hotel from the airport was seamless although they did not have their own shuttle there. Über filled in here for only $15. Their shuttle did provide transportation within a 2 mi radius but walking could get you downtown without any trouble (1.4 mi to end of Broadway). When we arrived the staff were extremely pleasant and we...

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Helpful?
Thank DeDolfan
Allison G, Guest Service Manager at Hilton Garden Inn Nashville/Vanderbilt, responded to this review

Hello DeDolfan, I would like to thank you for taking the time to review our hotel. It is great to hear that you enjoyed your time here, and were welcomed with southern hospitality. Hattie B's is a go to for much of our staff, and we are glad you got to have some Nashville Hot Chicken too. Can't wait to...

Reviewed 8 July 2016 via mobile

Great hotel. Mattress was a little firm for my taste but all around a good stay. Bar in the lobby was fantastic. Hattie B's Famous Hot Chicken just down the street. Less than a mile from Vanderbilt Medical Center.

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Helpful?
Thank esnf09 .
Allison G, Guest Service Manager at Hilton Garden Inn Nashville/Vanderbilt, responded to this review

Greetings esnf09, I am glad to here you thoroughly enjoyed your stay at the Hilton Garden Inn Nashville/Vanderbilt. It is great to know that you were able to take advantage of our bar and location. Thank you for your review, and we hope to see you again soon!

Reviewed 8 July 2016 via mobile

We stayed at the garden inn over fourth of July weekend. We checked in on a Friday afternoon and that process was very quick. On Saturday morning we saw the cleaning staff and told them since we had just arrived we didn't need service that day. On Sunday morning we left the room around 8 am with the intention of...

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Helpful?
Thank Marcee611
Justin B, General Manager at Hilton Garden Inn Nashville/Vanderbilt, responded to this review

Dear Marcee611, Thank you for taking the time to review our hotel. I am glad you had a good time in Nashville and enjoyed our convenient shuttle service. I would like to apologize that we didn't get to your room early in the day. I hope to see you back again in Nashville soon! Sincerely, Justin Byler

Cincinnati, Ohio
Reviewed 5 July 2016

The hotel is very close to Vanderbilt and too far from either downtown or Green Hills. The hotel has a free shuttle that will take you anywhere within two miles. The $27 for overnight parking seemed a bit steep. Service was friendly. The room was average.

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Helpful?
Thank skline2
Justin B, General Manager at Hilton Garden Inn Nashville/Vanderbilt, responded to this review

Dear skline2, Thank you for taking the time to review our hotel. Thank you for your kind words on our service and the shuttle. We are located in a downtown area and our parking prices are vary competitive with the other hotels in the area. I hope you come back to Nashville and stay with us again. Sincerely, Justin Byler

Louisville, Kentucky
Reviewed 5 July 2016

The furniture and all other aspects of the hotel in general were cheap, raggedy, outdated and expired. Normally Hilton Garden Inns are great and I will continue to stay in HGI but this location is awful, and the mattress/ bedding was atrocious. The room in general was an eye sore. Half the time, the Wi-FI didn't work and the view...

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Helpful?
Thank Angela G
Justin B, General Manager at Hilton Garden Inn Nashville/Vanderbilt, responded to this review

Dear Angela G, Thank you for taking the time to review our hotel. We appreciate all feed back good and bad so that we can work on getting better. We work hard everyday to insure that we have a clean hotel and provide great service. We are scheduled for a complete refresh in the fourth quarter of this year. I...

Lake Saint Louis, Missouri
Reviewed 5 July 2016

The hotel is very clean and close to downtown so it is very convenient if you are wanting to go to downtown area. The staff goes above and beyond to help! I would definitely recommend this hotel for to someone!

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank julieo324
Allison G, Guest Service Manager at Hilton Garden Inn Nashville/Vanderbilt, responded to this review

Greetings julieo324, It is wonderful to know our staff impressed. We appreciate that you took the time to leave us a review. and are glad you enjoyed your time with us. Thank you and we hope to see you again soon!

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Room Service
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Room Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
Located in mid-town Nashville conveniently located off I-65/I-40 on Broadway Avenue. Within a short distance of our newly built hotel is Nashville's bustling downtown area, the famous Music Row, and both Belmont and Vanderbilt Universities. ... more   less 

Additional Information about Hilton Garden Inn Nashville/Vanderbilt

Address: 1715 Broadway Avenue, Nashville, TN 37203-2709
Region: United States > Tennessee > Nashville
Price Range: $253 - $528 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Nashville/Vanderbilt 3*
Number of rooms: 194
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hilton Hotels Direct, HotelsforEveryone, Cheap Tickets, HotelsClick, Agoda, Hotel.de, HRS, Travelocity and Despegar.com so you can book your Hilton Garden Inn Nashville/Vanderbilt reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Garden Inn Nashville/Vanderbilt Hotel Nashville
Hotel Style:
#2 Business Hotel in Nashville
#4 Green Hotel in Nashville
#13 Romantic Hotel in Nashville
#16 Family Hotel in Nashville
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Garden Inn Nashville/Vanderbilt staff and other travellers.
22 questions
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Nashville, Tennessee
Lockport, NY
over a year ago
Oxford, Mississippi
3 months ago
Knoxville, Tennessee
5 months ago

See all questions (22)

Questions? Get answers from Hilton Garden Inn Nashville/Vanderbilt staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Higher floors have beautiful view”
 of 5 bubbles tsellmer1414, 3 Feb 2017 | Read review
“Choose a different hotel.”
 of 5 bubbles martyramsey2, 24 Jan 2017 | Read review
“Ask for one of the newly redecorated rooms - or plan your trip for later in 2017 when renovations will be completed.”
 of 5 bubbles ssrossi, 7 Jan 2017 | Read review
“8th floor newly renovated room!”
 of 5 bubbles MH_in_SC, 2 Jan 2017 | Read review
“We had the corner room at the end of the hall which was large and accommodating.”
 of 5 bubbles 552bethanyh, 31 Dec 2016 | Read review
5 of 5