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Comfort Suites Airport

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#55 of 154 Hotels in Nashville
Certificate of Excellence
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1 room 2 adults 0 children
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Comfort Suites  Airport
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412 Reviews from our TripAdvisor Community

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Nashville, Tennessee
Reviewed 7 December 2015

I stayed at this hotel for one night the next morning when I went down for breakfast the manager was rude and I have the video footage to prove it. The hotel also overcharged my card for $150 without letting me know. I have contacted corporate because the service she provided was not service at all.

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Helpful?
1Thank Nicole N
GWEN363, General Manager at Comfort Suites Airport, responded to this review

As the General Manager of the Comfort Suites Airport I am truly sorry to hear you felt me to be rude when it was pointed out that 17 people were too many to have stayed in one room meant for no more than 6 people tops for the night, and coming to breakfast the next morning. Other guests in the...

Reviewed 5 December 2015 via mobile

I always enjoy staying at this hotel. It is always clean and satisfactory, even though a bit over-priced for what you get. The indoor pool is a nice treat. My only problems with it have been the keys haven't worked properly (got locked out of my own room a couple of times) and noisy "neighbors" upstairs thunking and running around...

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Helpful?
Thank Anastazya1
comfortsuitesnashvil, Webmaster at Comfort Suites Airport, responded to this review

Dear Guest, Thanks for your comments. I’m glad to see you are a frequent guest with us and enjoyed your experience, but I regret and apologize for any lapses and am sorry that actions by other guests detracted from your stay. We take real pride in offering the best possible guest experience, and you can be sure that nothing means...

Johnson City, Tennessee
Reviewed 4 December 2015 via mobile

This hotel was one of the best I have been to in a while. I stayed here from Dec 1-3 in room 221. All the employees were helpful and carried a graceful smile. The front desk was great! My remote batteries went out and I took it down immediately they changed them right out with no hesitation. I asked about...

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Helpful?
Thank LeMeshia D
comfortsuitesnashvil, Webmaster at Comfort Suites Airport, responded to this review

Dear Guest, Thank you so much for your kind words. I’m so pleased that you found us a clean and pleasant place to stay and that our amenities were to your liking. We take real pride in this hotel and in serving guests like you, and I’m extremely happy that you had such a pleasant stay. We look forward to...

Overland Park, Kansas
Reviewed 4 November 2015

This was our first visit to Nashville. We selected this hotel because it was close to the Grand Ole Opry (5 miles down the interstate). Room was large and had nice desk, large cabinet/counter w/refrigerator, and big TV. The room was clean; toilet area/shower was very tiny and not well ventilated; closet was small. If a remodel is done, it...

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Helpful?
Thank Reve B
comfortsuitesnashvil, Webmaster at Comfort Suites Airport, responded to this review

Dear Guest, Thanks for your kind words about our clean, comfortable and friendly hotel with plenty of amenities. And thanks for your kind words about me and my staff. We take serving our guests very seriously and are very pleased that we met your needs so well. I hope you will tell others about our property and stay with us...

Columbus, Ohio
Reviewed 3 November 2015

My wife and I decided to visit Nashville for the first time. We have been married 30 years. I always check Comfort Suites or any of the higher end brands of the Choice Hotel chains because they always seem to do the best and are all smoke free. We arrived on the evening of 10/22 and were greeted promptly by...

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Helpful?
Thank buckeyeemptynest
comfortsuitesnashvil, Webmaster at Comfort Suites Airport, responded to this review

Dear Guest, Thank you so much for your kind words and extensive comments. I’m so pleased that you found us a clean and pleasant place to stay and that our amenities were to your liking. We take real pride in this hotel and in serving guests like you, and I’m extremely happy that you had such a pleasant stay. We...

Layton, Utah
Reviewed 28 October 2015

I visit my best friend in Nashville every other year and, as time has gone by, we've become more particular about where we stay for our "girls' time". She and I narrowed our visit down to three places including the Comfort Suites. I had her do a "dry run" to make sure everything was up to our standards and, once...

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Helpful?
Thank WonderWoman1975
comfortsuitesnashvil, Webmaster at Comfort Suites Airport, responded to this review

Dear Guest, Thanks for your kind comments. I’m so pleased that you would stay with us again, and I hope you have the opportunity to do that soon. I apologize that the bathroom seemed small to you and for any other issues you may have encountered. We take pride in this hotel and its amenities and sincerely appreciate the opportunity...

Reviewed 18 October 2015

First got room 318 - walked in and most died - smelled very musty / moldy. Tried a room on 4th floor wasnt any better. Finally got room 212 while smell wasn't as bad we got a odor blocker from Walmart and put in front of air conditioner. Also kept the window open the 3 nights we were there. Was...

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Helpful?
Thank Ddjjjcamp
comfortsuitesnashvil, Webmaster at Comfort Suites Airport, responded to this review

Dear Guest, Thanks for your comments. I’m sorry there was a rare unpleasant odor when you stayed. This is very unusual. We do sometimes leave doors of unused rooms open for a while after deep cleaning or carpet cleaning to ensure proper ventilation. We’re always working to keep the hotel clean, comfortable and odor-free, and I regret that we let...

Appleton
Reviewed 7 October 2015

Very nice hotel! Breakfast was good and surprised to see dinner Mon-Thurs. That was an added bonus. We were in Nashville to go to the Grand Old Opry, Jack Daniels and Graceland. We were pleased with the cleanliness and the location of the hotel. The desk people were very helpful with directions, we really appreciated their kindness. The cleaning lady...

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Helpful?
Thank 355lori
comfortsuitesnashvil, Webmaster at Comfort Suites Airport, responded to this review

Dear Guest, Thanks for your kind words about our clean, comfortable and friendly hotel with plenty of amenities in Nashville. We take serving our guests very seriously and are very pleased that we met your needs so well. I hope you will tell others about our property and stay with us again the next time you’re in town. We appreciate...

Livonia, MI, United States
Reviewed 2 October 2015

Stayed here visiting family at the end of a family vacation. Stayed in the Presidential Suite. It left a bit to be desired. Broken/damaged furniture was not uncommon. When I first arrived to check in I was told the room was not ready yet. Then 5 minutes later I get a call it is ready. It was not incredibly early....

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Helpful?
Thank John W
comfortsuitesnashvil, Webmaster at Comfort Suites Airport, responded to this review

Dear Guest, Thanks for your comments and for staying with us. I regret and apologize that we couldn’t satisfy you. We take real pride in providing a nice guest experience, and I hope you will give us another chance to serve you in the future. We’re involved in a continuous improvement process, so the experience here gets better and better...

Kentucky
Reviewed 2 October 2015

Exceptional service, the best breakfast food I have ever had for this level hotel, clean rooms and comfortable beds, shuttle to and from airport was great, friendly and professional staff. Will stay here again for sure if needed

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Helpful?
Thank amazed_12
comfortsuitesnashvil, Webmaster at Comfort Suites Airport, responded to this review

Dear Guest, Thanks for your kind comments and for staying with us here in Nashville. I’m so pleased that you would stay with us again, and I hope you have the opportunity to do that soon. We take pride in this hotel and its amenities and sincerely appreciate the opportunity to serve you. I’m glad we could satisfy you, as...

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Comfort Suites
Comfort Suites
#81 of 154 in Nashville
180 reviews
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Breakfast included
  • Self-Serve Laundry
  • Breakfast Available
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Conference Facilities
Official Description (provided by the hotel)
Beautifully decorated, newly remodeled Fall 2012 including NEW free HIGHSPEED wireless internet. 100% Non-Smoking - All Suite Hotel. All rooms feature 2 person sofa bed, mini-frig, microwave & coffeemaker. Guests enjoy free parking and Full Hot Breakfast Buffet daily. Complimentary Evening Manager's Reception with soft drinks, beer and food - Monday thru Thursday 5pm to 7pm. Whirlpool suites available. Spacious indoor heated pool and exercise room! Close to all Nashville attractions, shopping & points of interest. ... more   less 

Additional Information about Comfort Suites Airport

Address: 2521 Elm Hill Pike, Nashville, TN 37214
Region: United States > Tennessee > Nashville
Price Range: $214 - $311 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Suites Airport 2.5*
Number of rooms: 94
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com and Choice Hotels so you can book your Comfort Suites Airport reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Comfort Suites Airport Hotel Nashville
Comfort Suites Nashville
Nashville Comfort Suites
Hotel Style:
#17 Business Hotel in Nashville
#22 Family Hotel in Nashville
#23 Romantic Hotel in Nashville
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Questions & Answers

Here's what travellers have asked, with answers from Comfort Suites Airport staff and other travellers.
6 questions
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Questions? Get answers from Comfort Suites Airport staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Free breakfast everyday and free dinner with beer Monday - Thursday.”
 of 5 bubbles 514cariv, 23 Mar 2017 | Read review
“There are rooms with double beds and a pull-out sofa for families larger than 4.”
 of 5 bubbles sharoncG163XM, 19 Mar 2017 | Read review
“Just ask for your preference, I haven't had a bad one in all my stays. I have been in various sides and floors. All have suited my needs.”
 of 5 bubbles larrycS4285NS, 7 Mar 2017 | Read review
“Like staying with friends.”
 of 5 bubbles donfey, 23 Feb 2017 | Read review
“We stayed on the first floor and it was great, never heard a thing and the beds and pillows where great.”
 of 5 bubbles sethr847, 27 Jan 2017 | Read review
5 of 5