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Comfort Suites Airport

453 reviews
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Traveller (113)
Room & Suite (163)
Pool & Beach (13)
Overview
  • Excellent57%
  • Very good26%
  • Average6%
  • Poor7%
  • Terrible4%
Travellers talk about
“front desk”(67 reviews)
“elm hill pike”(9 reviews)
“sleeper sofa”(8 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Free Airport Transportation
2.5 Star Hotel
All hotel details
Rooms
5 Mar.6 Mar.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (453)Write a Review
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All reviewsfront deskelm hill pikesleeper sofafree dinnernext morningindoor poolmake your own wafflesroom was largethe general manageropryland areastaying downtownthe breakfast areaexcellent stayeasy accesscma festwould stay here againstayed one night
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1 - 5 of 452 reviews
Reviewed 4 days ago via mobile

Very nice room and also very clean. Super comfortable beds. Friendly staff. negatives: occasional loud jet planes flying over, newly remodeled but lumpy weird floor. Bed was so comfy I didnt want to get up.More

Thank Deb S
Response from Sheryl J, Front Office Manager at Comfort Suites AirportResponded 2 days ago

Dear Deb, Thank you so much for staying with us. We greatly appreciate your feedback, we use all feedback to better enhance the guest experience. We are delighted that you enjoyed your stay. We are currently undergoing renovation so by hopefully you will come back...More

Reviewed 2 weeks ago

A parts being renovated with high prices as luxury hotel. Dirty peeling paint wall board all over every floor . Mold,leaky ceilings in entrance areas.Staff nice but unavailable many times at desk stood there for 10 minutes with no one around. Breakfast area fair. Sitting...More

1  Thank Charmaine D
Response from ComfortNashvilleBNA, Front Office Manager at Comfort Suites AirportResponded 2 weeks ago

Dear Charmaine, I apologize on behalf of our entire staff for failing to meet your expectations. We are currently undergoing renovation, and we do our very best to ensure that we keep our property clean during these times. We have implemented more staff to ensure...More

Reviewed 4 weeks ago via mobile

Hotel and rooms are nicely remodeled. Aside from our tub. Felt like I was taking a bath while showering. We notified the front desk to have someone put drains down the drain after our first night. But it still did not drain the second night....More

1  Thank michelle m
Response from comfortsuitesnashvil, Guest Relations Manager at Comfort Suites AirportResponded 3 weeks ago

Dear Guest, Thank you so much for taking the time to leave us your feedback, we value your loyalty to our brand and hotels. Your comments are highly valuable to us and will assist us in our continuous efforts to maintain and improve the service...More

Reviewed 1 January 2018

Have never stayed at a Comfort Suites before. I was impressed. The hotel was under renovations and I was worried about what we would find. The place was clean and neat. The rooms were big and roomy. Very clean. The staff was so accomadating. If...More

Thank CHPN
Response from comfortsuitesnashvil, Webmaster at Comfort Suites AirportResponded 4 January 2018

Hello Esteemed Guest, Thank you very much for your stay at the Comfort Suites and the empowering review. It is our pleasure to serve clients like you. Glad to note that you liked the hospitality, room amenities and breakfast in particular. Hope to see you...More

Reviewed 30 November 2017

Good accommodation. Friendly staff. Airport shuttle very efficient and on-time. However, the location of this property is not the most convenient. It is over a mile to the main thoroughfare where most restaurants are located.

Thank jimw2015
Response from comfortsuitesnashvil, Webmaster at Comfort Suites AirportResponded 5 December 2017

Dear Guest, Thanks for staying with us. We appreciate your feedback! Sincerely, Hotel Manager

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free Parking
Pool
Free High Speed Internet ( WiFi )
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Business Centre with Internet Access
Free Parking
Shuttle Bus Service
Airport Transportation
Breakfast included
Meeting Rooms
Laundry Service
Multilingual Staff
Self-Serve Laundry
Dry Cleaning
Conference Facilities
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Heated pool
Indoor pool
Details
Price range
USD 126 - USD 206 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#15 Best Value Hotel in Nashville
#17 Business Hotel in Nashville
#18 Family Hotel in Nashville
#23 Romantic Hotel in Nashville
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
USD 126 - USD 206 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#15 Best Value Hotel in Nashville
#17 Business Hotel in Nashville
#18 Family Hotel in Nashville
#23 Romantic Hotel in Nashville
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (113)
Room & Suite (163)
Pool & Beach (13)
Dining (7)
Amenities (34)
Business Centre & Event Rooms (2)
Questions & Answers
Ask a question
Sandy G
2 February 2018|
AnswerShow all 6 answers
Response from ComfortNashvilleBNA | Property representative |
Unfortunately, we will no longer have an indoor pool. We are currently under renovation and our pool will open during the summer season as an outdoor pool.
0
Votes
Casey K
23 September 2017|
AnswerShow all 5 answers
Response from Linda F | Reviewed this property |
I would call the hotel and ask.
1
Vote
Ang2618
27 June 2016|
AnswerShow all 4 answers
Response from travelfreak_007 | Reviewed this property |
No it does not. It has shuttle for airport drop.
1
Vote
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123
Room Tips
"Find another hotel in the vascinity is all i can share."
Read review
"Upper floor recommended."
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"We stayed in 3 different room. All were great."
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"Just tell the person at the desk what you want. She was very helpful."
Read review
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