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Hermitage Hotel

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Hermitage Hotel
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1,489 Reviews from our TripAdvisor Community

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Showing 1,478: English reviews
Reviewed 6 days ago NEW

Our stay was okay, but nothing spectacular that equates to the cost of a nightly stay. Check in was a little odd, the person continually answered the phone while we waited and waited in line to check in. Other than that, all hotel staff was friendly and courteous. We stayed in a Jr Suite and followed advice to get a...

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Thank VWO
Pittsburgh, Pennsylvania
Reviewed 1 week ago via mobile

Rooms are spacious and well appointed with large bathrooms and nice sized sleeping rooms. Beds are very comfy and the room has nice technology and other amenities. Restaurant was nice for breakfast and the lobby ceiling is stunning. A reasonable walk from the fun places in the city.

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Thank whereaminow14
Tampa, Florida
Reviewed 1 week ago

I made a last minute reservation through American Express Fine Hotels and Resorts for the Hermitage (by last minute I mean noon of that day)...We arrived at the hotel shortly after 6:30pm and were greeted by extremely friendly and professional staff. The check-in process was perfect, and although they didn't have a room upgrade (I wasn't expecting one due to...

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Thank Pryscila M
Reviewed 2 weeks ago via mobile

What makes a five star hotel? Service. So the room had an unfixable (because it didn't get fixed as requested) loudly vibrating bathroom fan, sticky shower temp control, no morning paper (although the Tennessee paper was requested), the inability to connect tv to Internet (another unresponded to request), room doors that slam shut and reverberate down the hallway, and a...

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1Thank Ann S
Lisa F, Public Relations Manager at Hermitage Hotel, responded to this review

Thank you so much for your candid review. I am very surprised to hear that any of our guests would have such a poor visit and am deeply sorry for your experience. We pride ourselves in being the best not only in Nashville, but across the world and such experience are not typical. As we take comments like this extremely...

San Clemente, California
Reviewed 2 weeks ago via mobile

We stayed in a Jr.Suite and loved our room. The Oak Bar is a great place for drinks and appetizers (loved the deviled eggs). We also enjoyed breakfast at the restaurant in the hotel. The staff was great from the moment we arrived and we loved that we could walk easily to enjoy the live music on Broadway

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Thank Karen W
Lisa F, Public Relations Manager at Hermitage Hotel, responded to this review

Thank you so much for your review of The Hermitage Hotel! We appreciate the kind words and feedback, and will be sure to share it with our staff! We are delighted to have you as a guest and hope to see you again soon! Warm Regards, Lisa F. The Hermitage Hotel Staff

Eugene, Oregon
Reviewed 2 weeks ago

We had stayed here in '12 on a trip around the state and when we decided to go visit Vince and Amy for their show at the Ryman, this was the only place we really considered. The grace and aplomb this hotel radiates just makes you feel special! You are treated like royalty, cared for by the staff, and fed...

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Thank Rcanaga
Lisa F, Public Relations Manager at Hermitage Hotel, responded to this review

Thank you for your kind review and feedback! We are so glad you enjoyed your stay at The Hermitage Hotel and we hope to welcome you back soon! Warm Regards, Lisa F. The Hermitage Hotel Staff

New York
Reviewed 2 weeks ago via mobile

this is a first class operation. the staff couldn't have been nicer, the room was spacious and beautiful, the bathroom area was excellent and it was a great place to get back to after a long day as a tourist in Nashville. I highly recommend The Hermitage!

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1Thank GeeLiz
Bill S, Rooms Director at Hermitage Hotel, responded to this review

What a nice compliment! There is absolutely nothing better than enjoying our great city and then experiencing all the luxuries that come with a visit to The Hermitage Hotel! We're so glad you enjoyed your time with us. Happy Holidays!

Boston, MA
Reviewed 3 weeks ago

The Hermitage is a beautiful hotel and wonderful place to spend Christmas. The decorations were gorgeous. The service was stellar, especially Hannah, Sean and Jonathan at the concierge desk. The front desk was amazing as well. The rooms are well appointed. Be specific about the view you would like. Looking at the capitol is a beautiful view. The rooms are...

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Thank barbboston
Bill S, Rooms Director at Hermitage Hotel, responded to this review

Thank you so much! We have the finest Concierge staff in the entire country, always willing to curate a special and memorable experience for all our guests. We appreciate that you chose us, we trust we will see you next time your travels bring you to Nashville!

Portland, Oregon
Reviewed 3 weeks ago

The Hermitage is a gorgeous, historic hotel. The common spaces are stunning. The rooms are updated but feel historic, and they are large and comfortable, with large, luxurious bathrooms. The furnishings are not dated, as other reviews seem to say--everything is nice, including very comfortable beds. The service is second to none--great attitudes from everyone and they take care of...

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1Thank timpitts57
Bill S, Rooms Director at Hermitage Hotel, responded to this review

Thank you so much for the kind review! We appreciate you recognizing that our rooms are constantly updated and have all the modern/luxurious conveniences while still maintaining our historic feel throughout the hotel!

San Marcos,CA
Reviewed 3 weeks ago

We stayed at the Hermitage in December for a Christmas getaway. It lived up to its reputation! Staff were all very friendly and the hotel itself is beautiful. The Oak Bar has a great selection of bourbons which helped! It is within walking distance of downtown and very convenient. We will stay there again when we return to Nashville!

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Thank donkeysx2
Bill S, Rooms Director at Hermitage Hotel, responded to this review

Thank you so much and Happy Holidays! We appreciate you spending your leisure time with us at The Hermitage Hotel. Our world-renowned Oak Bar is a perfect escape anytime of the year, we're glad you enjoyed the delicious bourbon! We will see you next time!

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Spa
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Capitol Grille
Capitol Grille
Cuisines: American, Contemporary
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
Opened in 1910 The Hermitage Hotel is Tennessee's only Forbes Five Star and AAA Five Diamond Hotel. Reborn in 2003 The Hermitage Hotel is again a Sanctuary for travelers in the heart of Music City. ... more   less 

Additional Information about Hermitage Hotel

Address: 231 Sixth Ave North, Nashville, TN 37219-1903
Region: United States > Tennessee > Nashville > Downtown Nashville
Price Range: $465 - $774 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Hermitage Hotel 5*
Number of rooms: 122
Hotel Style:
#1 Business Hotel in Nashville
#1 Romantic Hotel in Nashville
#2 Family Hotel in Nashville
#3 Luxury Hotel in Nashville
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Questions & Answers

Here's what travellers have asked, with answers from Hermitage Hotel staff and other travellers.
22 questions
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Questions? Get answers from Hermitage Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“King deluxe rooms are huge and offer a large soaking tub. Our room faced the front of the hotel and faced offices across the street.”
 of 5 bubbles plmille2, 4 Jan 2017 | Read review
“Ask for a view of the capitol”
  • The view out our window
 of 5 bubbles Rcanaga, 30 Dec 2016 | Read review
“High floor with a Capitol view.”
 of 5 bubbles barbboston, 27 Dec 2016 | Read review
“see my photo for floorplan. room 510 has great views of the capitol (as would rooms 508, 512, 514, 516). odd numbered rooms have poor view”
  • floorplan, 5th floor. 510 has Capitol view
 of 5 bubbles timpitts57, 25 Dec 2016 | Read review
“Even number rooms (i.e. 612) have fantastic views of State Capitol. It is a beautiful building, all lit up and a sight to see.”
 of 5 bubbles PrincessWithMe, 6 Dec 2016 | Read review
5 of 5