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DoubleTree by Hilton Nashville-Downtown

2,321 reviews
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Traveller (272)
Room & Suite (202)
Dining (20)
Overview
  • Excellent31%
  • Very good35%
  • Average18%
  • Poor9%
  • Terrible7%
Travellers talk about
“double tree”(121 reviews)
“valet parking”(129 reviews)
“warm cookies”(30 reviews)
Free Wifi
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Room Service
3.5 Star Hotel
All hotel details
Offers from DoubleTree by Hilton Nashville-Downtown
Special Offer: Double Points, Every Stay
Hotel deals
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Rooms
28 Jan.29 Jan.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (2,321)Write a Review
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Show reviews that mention
All reviewsdouble treevalet parkingwarm cookieswithin walking distancelive musicprinters alleynashville downtownvalet staffbreakfast buffetlocation is greatbroadway streetwould stay here againryman auditoriumper daymusic cityindoor poolshuttle service
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1 - 5 of 2,290 reviews
Reviewed 3 days ago

Reservation was not made correctly after I showed them the correct email I recieved they would not change. Charged an extra night at the beginning of the reservation but not informed until check out. I showed them my confirmation and they said thats not what...More

Review collected in partnership with DoubleTree by Hilton
Thank rebeccaaM4728EY
Response from Dustin S, Marketing Coordinator at DoubleTree by Hilton Nashville-DowntownResponded 2 days ago

Thank you for your review of your recent experience at DoubleTree by Hilton Nashville Downtown. We're very sorry that you encountered an unacceptable level of service. We do our best to make sure all of our DoubleTree by Hilton guests have a rewarding stay. We've...More

Hotel's Favourite
Reviewed 1 week ago via mobile

We planned a three day weekend in Nashville over New Year’s to see a lot of the different sites but mainly do the many restaurants. We first had to establish our headquarters. Several months ago we booked the Doubletree having never been there and having...More

Thank JimE782
Response from Dustin S, Marketing Coordinator at DoubleTree by Hilton Nashville-DowntownResponded 1 week ago

Thank you, Jim, for taking the time to write a review of your stay at DoubleTree by Hilton Nashville Downtown, complete with GREAT photos! We know that it's the little things that make your stay more enjoyable and we're happy that you had a great...More

Reviewed 4 days ago via mobile

The positives: This double tree is beautifully decorated, has live music in the lobby, and is walking distance from the SoBro scene. They also provided a pack and play for my niece since 4 of us and a 3 month old were sharing 2 double...More

Thank Ashley T
Response from Dustin S, Marketing Coordinator at DoubleTree by Hilton Nashville-DowntownResponded 2 days ago

Hi Ashley! Thank you for your honest review of your recent stay at DoubleTree by Hilton Nashville Downtown. At DoubleTree by Hilton Nashville Downtown, we like to provide a personalized experience for each of our guests, but also look for ways to keep costs low...More

Reviewed 6 days ago via mobile

We didn’t have a great sleep for any of the three nights we were at the Double Tree. The heater was rattling incredibly loud. The first night we turned it off but we could hear next doors heater! On top of that, the room was...More

Thank Imasugarjunkie
Response from Dustin S, Marketing Coordinator at DoubleTree by Hilton Nashville-DowntownResponded 2 days ago

Thank you for writing a detailed review about your recent stay at our hotel. We're very sorry you were unhappy with your experience at DoubleTree by Hilton Nashville Downtown. We appreciate hearing from you and have passed your feedback onto our Director of Engineering and...More

Reviewed 1 week ago via mobile

First, the staff at the desk was amazing. This was good because earlier in the morning I called the main customer service number to add my Hilton honors number. The person helping me chose the wrong reservation and after the call I received an email...More

Thank blueeyed23
Response from Dustin S, Marketing Coordinator at DoubleTree by Hilton Nashville-DowntownResponded 2 days ago

Thank you for writing a review about your recent stay at DoubleTree by Hilton Nashville Downtown. We are very sorry you were unhappy with our guestrooms. We appreciate your feedback and will keep your comments in mind while w work to improve our guest experience....More

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About
Amenities
Top amenities
Pool
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Bar/Lounge
Free High Speed Internet ( WiFi )
Hotel Amenities
Room Service
Business Centre with Internet Access
Shuttle Bus Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Heated pool
Indoor pool
Details
Price range
USD 176 - USD 448 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#37 Business Hotel in Nashville
#44 Romantic Hotel in Nashville
Room types
Suites, Non-Smoking Rooms
Details
Price range
USD 176 - USD 448 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#37 Business Hotel in Nashville
#44 Romantic Hotel in Nashville
Room types
Suites, Non-Smoking Rooms
Add Photo Photos
Traveller (272)
Room & Suite (202)
Dining (20)
Pool & Beach (17)
Hotel & Grounds (244)
Bathroom (17)
Business Centre & Event Rooms (14)
Family and Play Areas (2)
Questions & Answers
Ask a question
Joanne C
17 November 2017|
AnswerShow all 4 answers
Response from Dustin S | Property representative |
Thank you for your question, Joanne! We do offer a laundry service. As long as it is at the Front Desk by 8:00 AM it should be back by 4:00 PM the same day. The Front Desk can help with getting that taken care of for you... More
1
Vote
morrisky7 C
12 September 2017|
AnswerShow all 8 answers
Response from Dustin S | Property representative |
Hi there! Yes, we have both a hair dryer and a safe in our rooms. Let us know if you have any other questions! Best, Dustin S. Marketing Coordinator
0
Votes
janandkev10
4 September 2017|
AnswerShow all 3 answers
Response from ejja55 | Reviewed this property |
Monnel's, which is about a 10 min. Walk north of the hotel. Google it. They have 2 locations. Be very very hungry. This is a great experience of a family style Southern Breakfast. Nothing comes close to this experience.
2
Votes
Room Tips
"Near elevator"
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"if it's winter, get a room without the huge bay window or the room will be very cold."
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"Ask for a room on a high floor :-)"
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"The quality of this hotel is the same level of hotel along the side of a highway. They charged luxury prices..."
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