Courtyard Nashville Vanderbilt/West End
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Courtyard Nashville Vanderbilt/West End

downtown Broadway Blvd.
Traveller (116)
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Room & Suite (19)
Courtyard Nashville Vanderbilt/West End
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Avg. AU$330 /night, 10/10 - 10/11
AU$679
per night
AU$446
per night
AU$213
per night

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About

4.0
#106 of 218 hotels in Nashville
4.3 of 5 bubbles
Location
4.3 of 5 bubbles
Cleanliness
4.3 of 5 bubbles
Service
3.7 of 5 bubbles
Value
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HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
3.0 of 5 stars
HOTEL STYLE
Modern
Green
Languages Spoken
English
Property amenities
Valet parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Pool
Bar / lounge
Business Centre with Internet Access
Conference facilities
Baggage storage
Wifi
Outdoor pool
Fence around pool
Restaurant
Breakfast available
Snack bar
Vending machine
Meeting rooms
Convenience store
Newspaper
Non-smoking hotel
Outdoor furniture
Shared lounge / TV area
Sun loungers / beach chairs
Sun terrace
ATM on site
24-hour check-in
24-hour front desk
Express check-in / check-out
Private check-in / check-out
Dry cleaning
Laundry service
Self-serve laundry
Ironing service
Room features
Air conditioning
Desk
Housekeeping
Safe
Refrigerator
Cable / satellite TV
Flatscreen TV
Bath / shower
Iron
Complimentary toiletries
Hair dryer
Room types
Pool view
Non-smoking rooms
Suites
Family rooms
Hotel links

Location

1901 West End Avenue, Nashville, TN 37203
744Reviews18Q+A100Room tips

Reviews
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Detailed Reviews
dnewman1156 wrote a review Feb 2020
Huntsville, Alabama
5.0 of 5 bubbles
The entrance/lobby in this Courtyard are very open and inviting. The optional valet service personnel gladly assisted with our luggage and was not in a rush to move us along (very refreshing). Our king room w/balcony was also very spacious and well-appointed.

Special recognition goes to the Café staff for taking time to discuss their menu and general chats between customers. A special Thank You to Brooklynn, Tyrie and Domonic. Additionally, Jamal was very efficient and helpful during our check-in.

There are MANY good restaurants within a 5 minute walk from this hotel.

We highly recommend this Marriott property.
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Date of stay: February 2020Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from TeamMarriott, Manager at Courtyard Nashville Vanderbilt/West End
Responded 29 Feb 2020
Dear dnewman1156, Thank you for sharing about your time at the Courtyard Nashville Vanderbilt/West End. It is a pleasure to know you had an excellent stay and that you loved our impeccable service. Your compliments were a pleasure to read, and we will be sure to share it with the associates mentioned. We appreciate you mentioning our convenient location and look forward to welcoming you back soon. Jeff Jones Area General Manager
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mwjr0123 wrote a review June 2021
Prattville, Alabama
4.0 of 5 bubbles
Very nice hotel and my first time staying there. We had a late check-in. When we arrived the front desk person was straightforward and about her business. Upon arrival in our room, we noticed there was not a sleeper sofa that we needed. The front desk person was able to change our room but did inform us that the rate would increase. The next morning at check out I asked the front desk person ( who was a different person and was very very nice) do they give law enforcement discounts. She informed me that the man at the next desk, who I am assuming was the manager, would have to answer that question. He walked over and she asked about the law enforcement discounts. He answered her very rudely " No", not one time did he acknowledge my presence as a hotel guest. I had no problem if they did not law enforcement discounts, but the rude attitude was 100% out of line.
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Date of stay: June 2021
3.0 of 5 bubblesValue
4.0 of 5 bubblesLocation
2.0 of 5 bubblesService
Room Tip: Construction going on nearby, nice view on the balcony
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Inspire64900912460, General Manager at Courtyard Nashville Vanderbilt/West End
Responded 20 June 2021
Thank you for taking the time to share your 4/5 review with us. We're thrilled to hear you had such an enjoyable experience with us. We care about the comfort and satisfaction of our guests so we appreciate you letting us know what we can do to make your stay perfect. We'll make sure to communicate your feedback to the appropriate members of our team so that we may improve moving forward. We're looking forward to sharing a more enjoyable experience with you soon. Thank you again and have a lovely day!
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KnoxTravler wrote a review Aug 2020
Merritt Island, Florida
4.0 of 5 bubbles
I love the West End area, it’s centrally locates and within walking distance to many restaurants. The parking process is a little convoluted. Don’t pull into the garage at first, instead pull in front, check in to get your garage pass then proceed to the garage.

The hotel rooms are well appointed and very nice. Would definitely stay again.
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Date of stay: August 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Team Marriott, Agency / Consultant at Courtyard Nashville Vanderbilt/West End
Responded 16 Aug 2020
Dear KnoxTravler, Thank you for staying with us at Courtyard Nashville Vanderbilt/West End. We are fortunate to have such a great location near many restaurants and points of interest in Music City and delighted that our prime location helped to make your stay so enjoyable. It is also nice to know you liked our luxurious accommodations. However, we regret any inconvenience you had due to our parking. We look forward to seeing you again on your next trip to the area. Jeff Jones Area General Manager
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Milly wrote a review May 2021
2.0 of 5 bubbles
Just visited and was very disappointed. Room service only came ONCE out of the 7 nights/8 days I was there and I had to call 5 times to get them to come up. Then, they would not even deliver towels.
Additionally the pool was not open which makes no sense. JW Marriot’s pool is open so why isn’t this one?? Makes zero sense
Lastly the lack of food and beverage was disappointing. Your entire city is open so your hotel needs to be too.
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Date of stay: May 2021Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Inspire64900912460, General Manager at Courtyard Nashville Vanderbilt/West End
Responded 26 May 2021
We appreciate your feedback, Milly. It's unfortunate you had such challenges during your time with us. We're disheartened that our amenities and services offered weren't up to par with your expectations. We hold ourselves to a higher standard so we'll discuss your concerns with the appropriate members of our team moving forward. We hope for the chance to host you again soon for a more positive experience.
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LindaS wrote a review Apr 2023
1.0 of 5 bubbles
Stayed with the family for a 2 night mini break. First impressions were not good, dead plants by the entrance and bits of rubbish blowing around. The foyer and bar area were quite nice. We were told upon check in that we would have to request for our room to be made up. We couldn't request this at check in, it had to be done the following morning. I thought this was strange as why wouldn't you want your room made up if you're staying at a hotel? I guess they hope people will forget to ask. The room was basic but clean. The bed was made up with cheap feeling cover and the pillows were so bad they literally felt like cotton balls inside a sack. The filling had completely disintegrated. This was the case for all four pillows. I slept with a towel over mine as I was grossed out by how old they must be. The next morning I requested for the rooms to be made up and was abruptly informed that they would only be done between 3-5 pm as they were 'busy'. I asked for better pillows, explaining the problem. When we returned in the late afternoon we found the same pillows and the bed roughly made, with the cover just crudely pulled over the crumpled sheets, lumps and bumps everywhere. I was really annoyed by this as it showed such contempt for standards and for guest comfort. Don't stay here is my advice
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Date of stay: April 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from reviews+courtyardnashvillevanderbilt@thesocialstation.com, General Manager at Courtyard Nashville Vanderbilt/West End
Responded 23 Apr 2023
We appreciate your feedback. Were disappointed to hear that you time with us presented so many challenges. We regret that our bedding didnt meet your expectations. We strive to provide our guests with comfortable and relaxing rooms, which is why this is so upsetting to hear. Its unfortunate that your room was not refreshed properly as well. Weve addressed your concerns with the appropriate members of our team so we can ensure a more enjoyable experience in the future.
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Jacy Y wrote a review Aug 2024
2.0 of 5 bubbles
### Review of Courtyard Nashville Vanderbilt/West End

My stay at the Courtyard Nashville Vanderbilt/West End was fraught with one issue after another. Despite its convenient location within walking distance of Vanderbilt University and some decent dining options, the overall experience was disappointing.

The hotel's construction quality was subpar, leading to a very noisy environment. The thin windows and lack of proper insulation meant we could hear every car that passed by, and we were frequently woken up by noise from the drive-through at Cook-Out down the street.

Our room had several issues:
1. Creaky Beds: Any movement on the beds produced an audible creaking noise, making it difficult to get a good night's sleep.
2. Unclean Bathroom: The bathroom had urine on the wall, and although we notified housekeeping, it took an entire night before someone was available to clean it.
3. Loud Air Conditioner: The fan motor in the air conditioner was malfunctioning, making it very noisy.
4. Smoke Detector Issue: There was a plastic bag on the smoke detector for some reason, which was concerning.
5. High Valet Parking Costs: The cost for valet parking was exorbitant at over $40 per day, plus tips, with no other parking options available. I've paid less for valet in downtown LA, which felt like extortion.

On the positive side, the staff did their best to address these issues. They replaced the mattresses with newer ones, eventually cleaned the bathroom, and attempted to fix the air conditioner, though it likely required more maintenance after our checkout. The staff's efforts were the only saving grace of our stay; otherwise, we would have checked out early and demanded a refund.

Despite the helpful staff, I would not stay at this hotel again. I will likely be visiting Vanderbilt frequently in the coming years, but I will be seeking alternative accommodations.
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Date of stay: July 2024
2.0 of 5 bubblesValue
1.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
2.0 of 5 bubblesCleanliness
4.0 of 5 bubblesService
1.0 of 5 bubblesSleep Quality
Trip type: Travelled with family
Room Tip: There are excellent places to eat within walking distance. And you are within walking distance of...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from General Manager, Guest Services / Front Office at Courtyard Nashville Vanderbilt/West End
Responded 7 Aug 2024
Greetings 874jacyy, thank you for providing detailed feedback about your stay. The team greatly appreciates your acknowledgment of their efforts to address your concerns. The location's convenience near Vanderbilt University and dining options is indeed a highlight, and we're glad to note this added positivity to your experience. Your comments about the room and noise levels are also noted. The team will ensure these matters are looked into more thoroughly. Concerning the parking fee, we endeavor to communicate all costs as clearly as possible before arrival and we regret any oversight that may have led to a dissatisfaction for you. We hope your future visits to the area are much more pleasant.
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Luckyduck2012 wrote a review July 2021
Winnipeg
3.0 of 5 bubbles
Extremely overpriced and rude phone staff.

We were travelling through so booked last minute. I called twice to ask questions and both times that gal who answered the phone was extremely rude to me. When we arrived the front desk staff were much kinder.

Valet is $40 on top of the rate which was ridiculous. The rate for a Friday night was $360 (for a King room) and this is ordinarily a hotel that shouldn’t charge more than a $110 a night. I travel a lot and this shouldn’t command that rate other then it’s walkable (a very long walk) to the main part of Broadway but still that rate is laughable. However other Marriott brand hotels were commanding $1000 a night for closer to the action.

The room looked like it had some sort of a facelift but this is an old hotel at its core. There didn’t appear to be anything to deal with Covid in the room (packaging of remotes etc) so I’m guessing Nashville has declared Covid over).

There’s nothing really around the hotel of interest except a hot chicken place that we wanted to try but didn’t get a chance.
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Date of stay: June 2021Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Inspire64900912460, General Manager at Courtyard Nashville Vanderbilt/West End
Responded 13 July 2021
We appreciate the feedback, Luckyduck2012. It's unfortunate your stay in our hotel was less than ideal. We're disappointed you had such challenges with our team and that we couldn't assist you in every way. Your experience is not on par with the high-caliber service we're capable of providing so we'll be sure to discuss your review and feedback moving forward. Thank you again for the valuable feedback. We do hope to see you again soon so we can share a more positive experience with you.
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Linda B wrote a review Aug 2022
Fort Saskatchewan, Canada
1.0 of 5 bubbles
Started off by having the wrong room ready. We booked a wheelchair accessible room, and called prior to verify. The room they gave us was not accessible, could not get a wheelchair in the bathroom. They changed our room the next day. Then rained over night and the room had large amount of water leak in, they brought a large floor fan to dry the carpet and is stayed in the room for the duration of the stay, 5 nights. Pool music came on very loudly at 0700, to wake everyone up. Housekeeping woke us up 2 times by knocking and trying to open the fort st 0800, again waking us up. Over all cleanliness was poor. Very disappointed and no comp offered for the inconveniences
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Date of stay: July 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Inspire64900912460, General Manager at Courtyard Nashville Vanderbilt/West End
Responded 2 Aug 2022
We appreciate the feedback. We're disappointed that your time with us was less than ideal. Your experience is not on par with the level of service we're accustomed to providing. We hold ourselves to a higher standard so we'll address your concerns with the appropriate members of our team moving forward. We hope you give us another opportunity to share a more positive experience with you soon.
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FlyZXLGal wrote a review Mar 2020
2.0 of 5 bubbles
The room was great, newly renovated, spacious and clean as always. There is a lot of new construction in Nashville and we’d stayed here a month before with no issue and five stars. When you’re paying $300 a night, including $35 a night parking, it would be nice to know that you’ll be awakened at 7 AM sharp by a giant Cat jackhammer outside your hotel room. Not happy 😔
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Date of stay: March 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from TeamMarriott, Manager at Courtyard Nashville Vanderbilt/West End
Responded 10 Mar 2020
Dear FlyZXLGal, Thank you for returning to our hotel once again for sharing the details of your most recent stay. It is rewarding to know that you enjoyed our newly upgraded and refreshed accommodations. However, we want to apologize if your peaceful night’s rest was interrupted by noise from nearby construction. We understand your frustrations and will follow up appropriately to avoid such difficulties in the future. We hope this will not prevent you from choosing us again, as we would love an opportunity to better deliver the seamless visit you should always expect from our hotel. Jeff Jones Area General Manager
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Smurr20 wrote a review Dec 2021
Olney, Illinois
3.0 of 5 bubbles
Stopped here on our way to Florida. Location is good for touring Vanderbilt U. The lobby is quant and has Starbucks for morning coffee. Staff were friendly. We got in around midnight. The only place to park was on the street, but we would have to move at 6:00am or pay the $40 valet fee at the hotel. I’m used to hotels in cities charging for parking, but only having the option to valet and it being so expensive was disappointing.
The room was fairly clean, but the floors were not very clean. Tile throughout. The bathroom had dried urine all around. We laid towels down and only stepped on them when we didn’t have shoes on. There are plenty of other options in the area that I would recommend over this one.
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Date of stay: December 2021Trip type: Travelled with family
Room Tip: Only parking is $40 valet or the street if you get lucky.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
…
Hreed asked a question Apr 2023
Swansea, United Kingdom9 contributions3 helpful votes
Is the free shuttle able to accommodate a wheelchair?
Tessa H asked a question June 2019
Hermitage, Tennessee
Will your shuttle run on the 4th of July??
Answer from Carol M
Pittsburgh, Pennsylvania25 contributions6 helpful votes
There is a shuttle. The one time we used it we waited almost 40 minutes. I assume it’ll run on the 4th
Ian D asked a question July 2017
Gressoney-la-Trinité, Italy111 contributions31 helpful votes
where does the shuttle bus service run? Will it pick us up from the airport?
Answer from RJNe289
Ashburn, Virginia35 contributions5 helpful votes
The shuttle does not go to the airport. It will run you from the hotel to locations within a few mile radius of the hotel - e.g. to downtown locations.
Jacy Y wrote a tip Aug 2024
3 contributions4 helpful votes
2.0 of 5 bubbles
"There are excellent places to eat within walking distance. And you are within walking distance of the freshman section of campus. "
Read full review
L8916YTthomasw wrote a tip July 2024
Lee's Summit, Missouri212 contributions72 helpful votes
5.0 of 5 bubbles
"You do have to pay for parking, but it's nice and right between the hotel."
Read full review
Kala J wrote a tip Feb 2024
Tucson, Arizona644 contributions95 helpful votes
5.0 of 5 bubbles
"No parking lot on site. "
Read full review
Oblio wrote a tip Oct 2023
10 contributions
1.0 of 5 bubbles
"$42.00 a night for valet. The bar is a long wait to get someone to serve a drink. Breakfast is just a Starbucks. Not good at all."
Read full review
Kimberly S wrote a tip Sept 2023
4 contributions
1.0 of 5 bubbles
"Don’t stay here"
Read full review
…
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PRICE RANGE
AU$192 - AU$443 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
courtyard by marriott nashville vanderbilt/west end hotel nashville, courtyard nashville vanderbilt, nashville marriott, nashville courtyard
LOCATION
United StatesTennesseeDavidson CountyNashville
NUMBER OF ROOMS
226
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
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COURTYARD NASHVILLE VANDERBILT/WEST END (AU$192) - 2024 Prices & Reviews (TN) - Photos of Hotel - Tripadvisor

Frequently Asked Questions about Courtyard Nashville Vanderbilt/West End
Which popular attractions are close to Courtyard Nashville Vanderbilt/West End?
Nearby attractions include RCA Studio B (0.5 km), Nashville Party Barge (0.2 km), and The Rabbit Hole VR (0.3 km).
What are some of the property amenities at Courtyard Nashville Vanderbilt/West End?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Courtyard Nashville Vanderbilt/West End?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Courtyard Nashville Vanderbilt/West End?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Courtyard Nashville Vanderbilt/West End?
Yes, valet parking is available to guests.
What are some restaurants close to Courtyard Nashville Vanderbilt/West End?
Conveniently located restaurants include Henley, The Chef And I, and The Patterson House.
Are there opportunities to exercise at Courtyard Nashville Vanderbilt/West End?
Yes, guests have access to a pool and a fitness centre during their stay.
Are any cleaning services offered at Courtyard Nashville Vanderbilt/West End?
Yes, dry cleaning and laundry service are offered to guests.
Does Courtyard Nashville Vanderbilt/West End offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and conference facilities.
Are there any historical sites close to Courtyard Nashville Vanderbilt/West End?
Many travellers enjoy visiting Belle Meade Historic Site & Winery (7.9 km), Belmont Mansion (1.8 km), and Hatch Show Print (2.0 km).
Is Courtyard Nashville Vanderbilt/West End accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.
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