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Crossland Economy Studios - Nashville - Airport - Briley Pkwy.

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Crossland Economy Studios - Nashville - Airport - Briley Pkwy.
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89 Reviews from our TripAdvisor Community

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There are newer reviews for Crossland Economy Studios - Nashville - Airport - Briley Pkwy.
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Showing 84: English reviews
Reviewed 11 October 2015

I am extremely angry. We are supposed to stay here for two months. We checked in on the 1st of October after having to wait over an hour because the front desk clerk left for lunch. The room was dirty and we bought our own cleaning supplies to clean the kitchen area and bathroom. Now - at around noon today...

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Helpful?
Thank Patrick G
Manager_11525, General Manager at Crossland Economy Studios - Nashville - Airport - Briley Pkwy., responded to this review

I received a copy of your review, and wanted to take a moment to personally respond. The situation you described is truly regrettable. We are very sorry for your experience. Your comments were reviewed by the staff, and we have discussed the issue with our staff to make sure your experience is not repeated. Thank you for sharing your experience...

Daytona Beach, Florida
Reviewed 29 September 2015

The Murfreesboro location is atrocious. It is in a bad part of town and is in dis-repair. The lobby is in bad shape (paint scratched off the walls), and when I went to my room, I could not stay in it for more than a few seconds because of the STENCH-- I believe that it was a dead rat/animal odor....

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1Thank pj02015
Manager_11525, General Manager at Crossland Economy Studios - Nashville - Airport - Briley Pkwy., responded to this review

Thank you for the feedback about your stay at our hotel. Please know that we are sincerely sorry that our accommodations were not to our company’s high standards. In response to your feedback, I will make sure we are thoroughly cleaning and inspecting all rooms prior to guest arrivals. We continually work to improve our hotel, so I really appreciate...

olustee
Reviewed 27 September 2015 via mobile

We are on a budget road trip. I wasn't expecting anything fancy for $50/night. I've stayed in some pretty seedy places that never bothered me. This place was filthy. Our room smelled of strange funk. There were no towels in the bathroom. When I asked for some the desk clerk said they were short and only gave me 2. We...

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Helpful?
1Thank domestikate
Manager_11525, General Manager at Crossland Economy Studios - Nashville - Airport - Briley Pkwy., responded to this review

I appreciate you bringing your experience to our attention. I am sorry to hear that your experience was not to your expectations. To uphold our company's high standards, we will be retraining our housekeeping staff to ensure your experience is not repeated. We continually work to improve our hotel, so I really appreciate you providing us with your feedback. I...

Paducah
Reviewed 26 September 2015 via mobile

Let me say..twin bed no pillows. Bugs on floor.. Shower nasty dirty. No toilet paper no towels but dirty washcloth. Paint all over floor. Nasty kitchen. Trash can with dirt. What the heck. Poop in Toliet. Worst ever..should be assumed. We left

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Helpful?
1Thank Stephanie H
Manager_11525, General Manager at Crossland Economy Studios - Nashville - Airport - Briley Pkwy., responded to this review

The staff and I read your comments about your stay with us. The room conditions you described are unacceptable, and I sincerely apologize for your experience. Your comments were reviewed by the staff, and we review our room inspection and cleaning procedures to ensure your experience is not repeated. I am grateful for the feedback you provided so we are...

Clarksville, Tennessee
Reviewed 23 September 2015 via mobile

This hotel is situated off the beaten path, we arrived at night so it was a little strange to see 4 men outside talking in the parking lot, just didn't feel too safe, didn't feel like I was going to get robbed but just didn't feel too safe. The closest was about 2 feet wide with no door, oh and...

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1Thank teenamaisonet
A TripAdvisor Member
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3 reviews
3 hotel reviews
1 helpful vote
Reviewed 23 September 2015 via mobile

We reserved this room online and once we arrived the first room had the refrigerator pulled out so we opened it and it didn't work so went back to office and was given another room and when we entered it there were roaches running around the kitchen sink. ....all the rooms smelled like cigarette smoke even though they were non...

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1Thank A TripAdvisor Member
Manager_11525, General Manager at Crossland Economy Studios - Nashville - Airport - Briley Pkwy., responded to this review

Your review for our hotel was recently brought to my attention. The conditions you described are unacceptable, and I sincerely apologize for your experience. In response to your feedback, I am making sure we are thoroughly inspecting rooms prior to guest arrivals. We continually work to improve our hotel, so I really appreciate you providing us with your feedback. If...

Antioch, Tennessee
Reviewed 1 September 2015

Had to live there for 3 weeks earlier this month in August while we waited for our new apartment to become ready. Room was fairly small, refrigerator is very small but we made it work with what we bought for groceries. Non Smoking rooms smell like smoke because people smoke outside on the balcony and it comes in thru the...

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1Thank Capricornwoman_1972
Manager_11525, General Manager at Crossland Economy Studios - Nashville - Airport - Briley Pkwy., responded to this review

I appreciate you taking the time to write a review of your experience with us. I sincerely apologize that your stay was not to our company’s high standards. To make sure this doesn't happen again, we will be inspecting our AC units as well as reviewing our billing procedures. Thank you very much for bringing this to our attention. If...

Reviewed 25 August 2015

I have stayed here before and it was much better .I reserved the room for 2 days to be near the VAMC in Nashville for a dental procedure. When I checked in I looked for the plates, cups, and all the kitchenware and iron and board. I was informed these must be requested at the front desk now. The room...

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Helpful?
Thank Levi S
Manager_11525, General Manager at Crossland Economy Studios - Nashville - Airport - Briley Pkwy., responded to this review

I received a copy of your review, and wanted to take a moment to personally respond. I am so disappointed that your stay was not to our company’s high standards. In response to your feedback, I am going to go over our housekeeping records and discuss any issues with our housekeeping staff and will make sure we are clearly communicating...

Nashville, Tennessee
Reviewed 8 June 2015

I was greeted nicely by the employees upon arrival. The room is clean and comfortable. My service requests have all been met efficiently. The Manager Jazz, and office personal Kim and Ricky have been extremely helpful. They are all very kind. The grounds are well kept. The Laundry facility is close to the office so you feel safe. There is...

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Helpful?
Thank Troj72
Manager_11525, General Manager at Crossland Economy Studios - Nashville - Airport - Briley Pkwy., responded to this review

I appreciate you taking the time to write a review of our hotel. I am glad to hear that you were pleased with our staff, your clean, comfortable room and the safety of our hotel. I will be sure to share your kind remarks with our team. Thank you for choosing Extended Stay America. We hope to see you again...

Nashville, Tennessee
Reviewed 5 June 2015

Lowest price "suite" hotel in the area, and deservingly so. Very spartan accommodations -- a bed, a small table with one chair, and that was the only place you could sit. Not even so much as a side chair. The refrigerator was one of those dorm models, barely big enough to hold a case of beer, and no freezer except...

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Thank Icarus2008

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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Free Parking
  • Self-Serve Laundry
Official Description (provided by the hotel)
Welcome to Crossland Studios - Nashville - Airport - Briley Parkway. We are just 7 miles from the heart of Nashville and 4 miles from Nashville International Airport. Our hotel is designed especially for longer stays with studios featuring kitchens or kitchenettes and plenty of work space. ... more   less 

Additional Information about Crossland Economy Studios - Nashville - Airport - Briley Pkwy.

Address: 1210 Murfreesboro Pike, Nashville, TN 37217-2411
Region: United States > Tennessee > Nashville
Price Range: $76 - $134 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Crossland Economy Studios - Nashville - Airport - Briley Pkwy. 2*
Number of rooms: 117
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Also Known As:
Crossland Economy Studios Nashville - Airport Hotel Nashville
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Questions & Answers

Here's what travellers have asked, with answers from Crossland Economy Studios - Nashville - Airport - Briley Pkwy. staff and other travellers.
2 questions
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6 months ago
Memphis, Tennessee
7 months ago

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Questions? Get answers from Crossland Economy Studios - Nashville - Airport - Briley Pkwy. staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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“Use another hotes.”
 of 5 bubbles ka521, 23 May 2016 | Read review
“Non smoking side has less drama with the less desirable customers on weekends.”
 of 5 bubbles Y704ETsarahh, 18 Apr 2016 | Read review
“Abandon hope all ye who enter here!”
 of 5 bubbles 400lynnep, 30 Jan 2016 | Read review
“I asked for the top floor but did not stay”
  • Flying bug...
  • Bathroom
  • Bed...
 of 5 bubbles txhayden09, 23 Oct 2015 | Read review
“Close to pawn-shops and package liquor stores.”
 of 5 bubbles pj02015, 28 Sep 2015 | Read review
5 of 5