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Embassy Suites by Hilton Nashville - Airport

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1,688 Reviews from our TripAdvisor Community

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There are newer reviews for Embassy Suites by Hilton Nashville - Airport
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Showing 1,683: English reviews
Oklahoma, United States
Reviewed 29 November 2015

Average would be generous. The "premium" option only gives access to a vending machine which is not well stocked. Ladybugs in the room. Internet didn't work. Slow housekeeping. Room wasn't stocked properly. Could go on, but honestly I recommend finding a different Embassy Suites

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Helpful?
1Thank Caroline L
Rone M, General Manager at Embassy Suites by Hilton Nashville - Airport, responded to this review

I would have to say I am disappointed as well. Your experience is a far cry from our abilities. I traveled extensively over the holiday week so I too had expectations when I stayed overnight in hotels. We didn't meet yours. For this we are truly sorry. We will use your feedback as a training in our morning manager's meeting...

san antonio, United States
Reviewed 29 November 2015

everything was excellent no problems and staff was very helpful. breakfast was good as usual with great selections. I am being prompted to add more characters to this text but that is all I need to say

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Helpful?
Thank Lu Nell G
Rone M, General Manager at Embassy Suites by Hilton Nashville - Airport, responded to this review

I laughed when I read your last sentence. The same thing happened to me the other day when I was writing a review online. We are glad to hear everything was excellent. This is what we strive for. Regards, Rone Middler General Manager Embassy Suites Nashville - Airport 615-324-2663

Rockford, Michigan
Reviewed 29 November 2015 via mobile

We came here for long Thanksgiving weekend.The hotel is beautiful.William Jeffrey who made our made to order omelets was a master chef and so personable.After the first day he remembered us.Always had a smile on face even with long lines. The breakfast was amazing ....fresh fruit.including fresh sliced cantolope, name brand yogurt,bacon sausage,assortment of pastries, cereal, oatmeal with toppings, pancakes,scrambled...

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Helpful?
Thank TooTall33
Rone M, General Manager at Embassy Suites by Hilton Nashville - Airport, responded to this review

Golly! Your review will fill our team with pride. Thank you so much for mentioning Chef Jeff by name. He is a true asset to the team and we are deeply grateful to have him. Your assessment of our complimentary breakfast and evening reception was so enthusiastic we may just have to use it as a testimonial on why our...

knoxville, United States
Reviewed 28 November 2015

we love your hotel keep up the good work.i hate the to deal with the front desk people at the tusscolussa ala near Alabama campus. The main problem at that hotel is Destiny. she needs to understand that service is the sum of many little things done well.Istay at one of your hotels at least 20 times a year.we love...

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Helpful?
Thank Jack S
Rone M, General Manager at Embassy Suites by Hilton Nashville - Airport, responded to this review

We are glad we were able to exceed your expectations and treat you as the honored guest you are! I will share your feedback with that hotel in Alabama. Regards, Rone Middler General Manager Embassy Suites Nashville - Airport 615-324-2663

Atlanta, Georgia
Reviewed 27 November 2015 via mobile

Today is my last day at the Embassy thank the Lord. Today we were woken up to "what time are y'all checking out?" 7am. An breakfast was taken down at 9:45 not 10:30 as advertised. On the positive side the rooms are spacious for families. Omni here we come.

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Helpful?
1Thank VOLFANN98
Rone M, General Manager at Embassy Suites by Hilton Nashville - Airport, responded to this review

Thank you for your recent stay with us and the feedback you provided in your review. I am concerned that our staff would call that early to see when you were checking out. That seems entirely out of character and against our policies. I will look into this matter and see why it happened. My apologies. You are correct in...

half moon bay`, United States
Reviewed 24 November 2015

I travel every week for business and this is the best hotel I have ever stayed in. People were friendly, room was clean, food (chicken sandwich) was delicious. I tried to make it at home! Everyone on the staff knew how to help me. It is 10 mins to the airport yet you feel far away and in a nice...

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Helpful?
Thank Tom W
Rone M, General Manager at Embassy Suites by Hilton Nashville - Airport, responded to this review

I see you are from Half Moon Bay, CA. What a small world...so am I! Knowing the gorgeous 5 Diamond hotels on the coast side your review carries much weight and lifts our team spirit! Most of all, we are super appreciative of the fantastic accolades you have given our staff, as they are the ones that make all the...

Florissant, Missouri
Reviewed 24 November 2015

Love staying at Embassy Suites. The room is quiet and clean. The Manager's reception is always a plus. Drinks are delicious, but the snacks are mediocre at best. Bartenders are very friendly. Actually ran into a long lost friend in Nashville Embassy Suites in the elevator. What a fun time to catch up!!

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Helpful?
Thank JaniceC107
Rone M, General Manager at Embassy Suites by Hilton Nashville - Airport, responded to this review

This is what we love to hear! Also, we appreciate your advice on the evening reception. Hope to see you again soon. Regards, Rone Middler General Manager Embassy Suites Nashville - Airport 615-324-2663

San Diego, United States
Reviewed 23 November 2015

We often come to Nashville on business, and we generally stay downtown. It was recommended that we try the Embassy Suites Nashville Airport. The room rate was attractive (lower than downtown), the hotel has free self-serve parking, and they offer an airport shuttle beginning at 6:00am. This was exceptionally inviting because one of our team members was arriving on a...

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Helpful?
Thank Dave C
Rone M, General Manager at Embassy Suites by Hilton Nashville - Airport, responded to this review

You're review was a great read! We are glad you appreciate the hotel and the brand offerings. We hope to see you again soon and perhaps next time you will not have a red eye and be able to enjoy our complimentary breakfast. Regards, Rone Middler General Manager Embassy Suites Nashville - Airport 615-324-2663

Orange County, Ca
Reviewed 23 November 2015

Stayed here as the Titans game was goin on downtown and the hotels were all filled up. I had a great experience with this hotel. Staff helpful and friendly. Nice reception. Only thing is its a bit off the beaten path so you cannot walk to other places

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Helpful?
Thank Rastro
Rone M, General Manager at Embassy Suites by Hilton Nashville - Airport, responded to this review

It's awesome to hear you had a great time with us and were able to also enjoy the Titans game. I am sorry I couldn't produce a Titan win for you :( We hope to see you again for another Titans game! Regards, Rone Middler General Manager Embassy Suites Nashville - Airport 615-324-2663

Bellmore, United States
Reviewed 19 November 2015

Beautiful hotel, great staff, lots of amenities. Convenient location to city and airport, great lobby, great breakfast. Ashley at the front desk was extremely helpful and answered all our questions. Would definitely recommend.

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Helpful?
Thank Cheryl L
Rone M, General Manager at Embassy Suites by Hilton Nashville - Airport, responded to this review

Thank you so much for mentioning our staff members by name! We will share this with Ashley and let her know what an awesome job she has being doing. We hope to see you again in the near future! Regards, Rone Middler General Manager Embassy Suites Nashville Airport 615-324-2663

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free Breakfast
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking
  • Room Service
  • Free Breakfast
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
  • Business Centre with Internet Access
Official Description (provided by the hotel)
Welcome to the Embassy Suites Nashville - Airport hotel, renovated in July 2013 and located five minutes from Nashville International Airport (BNA) and 7 miles from downtown Nashville. Ride our complimentary shuttle to and from the airport, relax in the light, open atrium and unwind with complimentary snacks and beverages at the nightly Evening Reception*. For a comfortable stay, select our two-room suites that feature new beds and decor, and bathrooms with new tile and granite. Start the day with our free cooked-to-order breakfast in our atrium and choose from delicious items such as eggs, signature custom omelets, pancakes, cereal, fruit and pastries. Savor inspired dishes at TEN Bar & Grille. Stay productive in the 24-hour Embassy BusinessLink™ Business Center, and keep fit when you travel with complimentary access to our expansive Embassy Suites Fitness Center and heated indoor pool. Appreciate our proximity to all that ‘Music City’ has to offer! Our hotel is ideal for business or leisure travel. Take advantage of the convenient location that offers easy access to Nashville attractions such as the Grand Ole Opry, Opry Mills Mall, the new Music City Center, and Bridgestone Arena. * Service of alcohol subject to state and local laws. Must be of legal drinking age. ... more   less 

Additional Information about Embassy Suites by Hilton Nashville - Airport

Address: 10 Century Blvd, Nashville, TN 37214
Region: United States > Tennessee > Nashville
Price Range: $199 - $384 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Embassy Suites by Hilton Nashville - Airport 3.5*
Number of rooms: 296
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels, Booking.com, Hotels.com, Orbitz, Odigeo, Priceline and Travelocity so you can book your Embassy Suites by Hilton Nashville - Airport reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Embassy Suites Hotel Nashville
Embassy Suites Nashville
Nashville Embassy Suites
Hotel Style:
#41 Business Hotel in Nashville
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Questions & Answers

Here's what travellers have asked, with answers from Embassy Suites by Hilton Nashville - Airport staff and other travellers.
13 questions
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Questions? Get answers from Embassy Suites by Hilton Nashville - Airport staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All rooms are suites. They have specialty suites.”
 of 5 bubbles MichaelK60, 14 Nov 2016 | Read review
“Don't stay in 246”
 of 5 bubbles WoodyChitown, 12 Nov 2016 | Read review
“Mine was great.”
 of 5 bubbles 152michaelr, 10 Nov 2016 | Read review
“our room was right next to the elevator, but we heard no noise.”
 of 5 bubbles 848ellenr, 2 Nov 2016 | Read review
“always ask for quieter rooms, prefer higher floors os I can keep drapes open”
 of 5 bubbles retireetraveller47, 17 Oct 2016 | Read review
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