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Gaylord Opryland Resort & Convention Center

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8,622 Reviews from our TripAdvisor Community

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Showing 8,487: English reviews
Lindstrom, Minnesota
Reviewed 16 August 2015 via mobile

Stayed here two nights before going to a convention downtown. The rooms were nice, not anything special, but it is the grounds that make this place amazing. Parking is way too expensive. We parked for free in the mall Good shopping and restaurants. Would come back again.

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Helpful?
1Thank Innga
GaylordOpryland, Customer Care Specialist at Gaylord Opryland Resort & Convention Center, responded to this review

Good afternoon - We sincerely appreciate you taking the time to comment on your recent experience at Gaylord Opryland. While we are sorry to hear there were certain areas of your stay in which left you feeling dissatisfied, we're happy to know our hotel grounds throughout made your stay relaxing and enjoyable. Please be assured our leadership team works diligently...

Reviewed 16 August 2015

This is an absolutely beautiful and the best hotel I have ever stayed in. Spotlessly clean, the rooms were beautiful. Everything is under one roof too which is helpful. We will definitely return here!

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Helpful?
Thank Jude T
GaylordOpryland, Customer Care Specialist at Gaylord Opryland Resort & Convention Center, responded to this review

Good afternoon - Please accept our sincerest thanks for your amazing review! We are thrilled to hear you enjoyed your stay at Gaylord Opryland and went with the upgrade to one of our balcony views of one of our atriums. At Gaylord, we empower our STARS (Gaylord-speech for employees) to WOW our guests, and are pleased they were able to...

Rockford, Illinois
Reviewed 15 August 2015

This place is a must to visit, yet very big. The room was comfortable and clean. Valet and desk personnel very friendly and helpful. The place is so big, it is hard to find restaurants, the map given is not user friendly. However, the staff was helpful in helping us locate places. Fun and intriguing place to wonder around. The...

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Helpful?
1Thank Shirley S
GaylordOpryland, Customer Care Specialist at Gaylord Opryland Resort & Convention Center, responded to this review

Good afternoon - Thank you so much for your kind words. We're so happy to know your time at Gaylord Opryland was memorable and our staff was able to assist you when navigating through the resort. At Gaylord, we empower our Stars (employees) to create an enjoyable experience for our guests and we're excited to know we were able to...

Reviewed 15 August 2015

My husband was here for a work conference at the end of July. While he worked, I played. The hotel is HUGE! While self-parking is a bit of a nightmare, and figuring out the paths take a bit of time, overall the place is awesome. We were in a room in Delta section, and after a few tries we figured...

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Helpful?
Thank Erika R
GaylordOpryland, Customer Care Specialist at Gaylord Opryland Resort & Convention Center, responded to this review

Good afternoon - We appreciate you taking the time to review your recent stay at Gaylord Opryland Resort. We are happy to hear you were able to enjoy all of the amenities around while your husband was here during his convention meetings. We are also pleased to know our staff throughout provided you with flawless customer service and you found...

Houston, Texas
Reviewed 15 August 2015

The hotel is huge, so if you’re an individual traveler and have to walk a mile to get to your room for 3 days, it can start to get tiring, one day the keys didn’t work and we needed to wait 20min before someone came to let us in. The young lady that checked us in was great. Her name...

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Helpful?
Thank SSHotelman
GaylordOpryland, Customer Care Specialist at Gaylord Opryland Resort & Convention Center, responded to this review

Good afternoon - Thank you for taking the time to share your experiences at Gaylord Opryland. While we are pleased to hear our front desk agent, Rachel, provided you with flawless customer service as well as your dining experience at Ravello's to be what you had expected and deserve, we are deeply disappointed to know our concierge staff along with...

Nashville, Tennessee
Reviewed 14 August 2015 via mobile

One thing I like about this hotel is that it has everything you need under one roof. You can spend the entire weekend trip at this hotel and not leave the premises at all. You can dine at a variety of great restaurants, you can shop for necessities, clothes, western appeal, listen to the live radio show that takes place...

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Helpful?
2Thank TL S
GaylordOpryland, Customer Care Specialist at Gaylord Opryland Resort & Convention Center, responded to this review

Good afternoon - We sincerely appreciate your kind words. We are so glad you enjoyed your stay at Gaylord Opryland and found a variety of shops and restaurants to explore as well as take a look into our Relache Spa and pool areas for relaxation. At Gaylord, we strive to have many amenities and activities to do throughout that you...

Cloverdale, Indiana, United States
Reviewed 14 August 2015

The hotel is amazing. You could stay here for days and not run out of things to do. My only complaint stems from one person at the front desk, "Dallas". At 12am when we decided to get a drink from the vending machine all the machines were empty or out of order on our floor and the ones above and...

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Helpful?
1Thank Stephanie W
GaylordOpryland, Customer Care Specialist at Gaylord Opryland Resort & Convention Center, responded to this review

Good afternoon - We sincerely appreciate you sharing your feedback with us from your recent visit to Gaylord Opryland. While we are pleased to notice your time on property was enjoyable, we're sorry to hear of the inconveniences you experienced. At Gaylord, we spend a tremendous amount of time and efforts in training our staff members on how to handle...

Riverview, Florida
Reviewed 14 August 2015

Parking is the first hurdle you will encounter here as either Valet or self parking is a bit high and when you add on the secret resort fees the cost of the room does climb a bit. With the parking downtown going for 12-15 bucks you are looking at 35-40 bucks a day when combined. I did not care much...

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Helpful?
Thank Bill A
GaylordOpryland, Customer Care Specialist at Gaylord Opryland Resort & Convention Center, responded to this review

Good afternoon - Thank you for taking the time to provide feedback from your stay at Gaylord Opryland. We sincerely apologize about your experience here at the resort. Please be assured our leadership team works diligently to establish a pricing structure that ensures the most value for our guests. We strive to ensure each customer has a flawless guest experience...

Colorado Springs, Colorado
Reviewed 13 August 2015

We did not actually stay in a room but toured the property. Worth spending a few hrs at least. Very nice rooms. Supposed to be even prettier at Christmas. This was actually a highlight of our trip to Tennessee. Will be returning.

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Helpful?
Thank KrislynJohn
GaylordOpryland, Customer Care Specialist at Gaylord Opryland Resort & Convention Center, responded to this review

Good afternoon - Please accept our sincerest thanks for this amazing review! We're so happy to hear you made Gaylord Opryland one of your stops while being in the Nashville area. We empower our STARS (Gaylord-speech for employees) to WOW our guests, and we are pleased that we were able to do that during your time exploring our resort. We...

Reviewed 13 August 2015

We stayed this hotel on the 4th of August. The price was very reasonable when the hotel offers so much attractions and services. The hotel also offers free shuttle buses to downtown Nashville, Opry Mills shopping mall and other locations. Most importantly the hotel comes with beautiful indoor gardens and restaurants. The hotel clerks were also very friendly and helpful....

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Helpful?
2Thank potatosan
GaylordOpryland, Customer Care Specialist at Gaylord Opryland Resort & Convention Center, responded to this review

Good afternoon - Please accept our sincerest thanks for this amazing review! We know you have many options when booking your accommodations in the Nashville area, which is why we're so grateful you selected the Gaylord Opryland. From the beautiful garden atriums to our Stars (employees) providing you with flawless customer service throughout, we're so thrilled to know your time...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Jack Daniel's Saloon
Jack Daniel's Saloon
Cuisines: American, Bar, Pub
Findley's Irish Pub
Findley's Irish Pub
Cuisines: American, Irish, Bar, Pub
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Meeting Rooms
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Breakfast Available
Official Description (provided by the hotel)
Nashville's iconic Gaylord Opryland Resort & Convention Center offers guests all the excitement and energy of Music City under one spectacular roof. Beneath our climate-controlled signature glass atriums and nestled in a bend of the meandering Cumberland River is an extraordinary selection of dining, shopping and recreation options that create the perfect setting for a complete getaway. Enjoy our 9 amazing acres of indoor gardens, cascading waterfalls and indoor river with our very own Delta flatboat. Within this lush landscape, you will discover 2,882 guest rooms and 700,000 square feet of flexible meeting, convention and pre-function space. Discover Gaylord Opryland and make memories. ... more   less 

Additional Information about Gaylord Opryland Resort & Convention Center

Address: 2800 Opryland Drive, Nashville, TN 37214-1200
Region: United States > Tennessee > Nashville
Price Range: $303 - $670 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Gaylord Opryland Resort & Convention Center 4*
Number of rooms: 2882
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Travelocity, Hotels.com, Marriott and Prestigia so you can book your Gaylord Opryland Resort & Convention Center reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Gaylord Opryland Hotel Nashville
The Opryland Hotel
Gaylord Opryland Hotel Packages
Nashville Gaylord Hotel
Hotel Style:
#4 Spa Hotel in Nashville
#11 Luxury Hotel in Nashville
#35 Business Hotel in Nashville
#37 Family Hotel in Nashville
#39 Romantic Hotel in Nashville
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Questions & Answers

Here's what travellers have asked, with answers from Gaylord Opryland Resort & Convention Center staff and other travellers.
110 questions
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Preston, United Kingdom
3 months ago
Norcross, Georgia
East Brunswick, New Jersey
Stet, Missouri, United States

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Questions? Get answers from Gaylord Opryland Resort & Convention Center staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We would choose Delta next time”
 of 5 bubbles Lotsoftravel904, 23 Feb 2017 | Read review
“Best view is the atrium view overlooking the beautiful gardens”
 of 5 bubbles WendyS708, 19 Feb 2017 | Read review
“Inside upper floors stay away from the lower floors”
 of 5 bubbles jameslU4717AL, 15 Feb 2017 | Read review
“We parked on the outer edge of OpryMills & walked to Delta Portico (on maps of Opryland Gaylord) and used that money to eat!”
 of 5 bubbles eachdayagift, 15 Feb 2017 | Read review
“Be sure to request a room with a balcony overlooking the indoor gardens!”
 of 5 bubbles brendagO7635MG, 14 Feb 2017 | Read review
5 of 5