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Gaylord Opryland Resort & Convention Center

Booking.comUSD 269*
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04/06/2017 05/06/2017
1 room 2 adults 0 children
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Gaylord Opryland Resort & Convention Center
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8,918 Reviews from our TripAdvisor Community

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There are newer reviews for Gaylord Opryland Resort & Convention Center
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Showing 8,777: English reviews
Yulee, Florida
Reviewed 12 November 2015

You cannot go wrong with this hotel. Loved every second of this place. The people are so nice and helpful. The atrium was so nice, we would walk and walk never getting tired of the view. We will stay again and again!

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Helpful?
Thank shme1981
GaylordOpryland, Customer Care Specialist at Gaylord Opryland Resort & Convention Center, responded to this review

Good afternoon, Please accept our sincerest thanks for this amazing review! We know you have many options when booking your accommodations in the Nashville area which is why we're so grateful you selected Gaylord Opryland. We are so excited to hear your time at our resort was a wonderful experience as well as our staff members providing you with flawless...

Calabasas, California
Reviewed 12 November 2015

The great news is you can save on gym membership for a month if you stay at this hotel. You will get MILES of walking in (some of it because you have lost your way to your room numerous times) BUT THE GOOD NEWS IS THE WALK IS BEAUTIFUL. The indoor gardens are amazing, the boat rides, the lights, the...

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Helpful?
2Thank Karenjo G
GaylordOpryland, Customer Care Specialist at Gaylord Opryland Resort & Convention Center, responded to this review

Good afternoon, Please accept our sincerest thanks for this amazing review! We are beyond thrilled to hear the experience you had at Gaylord Opryland was amazing and Kevin as well as Laurel from our Celebrity Services office provided you with flawless customer service upon your arrival. At Gaylord, we empower our STARS (Gaylord-speech for employees) to WOW our guests, and...

Reviewed 12 November 2015 via mobile

My wife and I stayed at this resort in November 2015. The resort is beautiful. The rooms were ok not amazing. But the staff was great and very helpful. The resort is huge and it takes a few days to figure out where everything is and how to get around. The indoor gardens are beautiful. We ate at a few...

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Helpful?
2Thank Paul D
GaylordOpryland, Customer Care Specialist at Gaylord Opryland Resort & Convention Center, responded to this review

Good afternoon, We sincerely appreciate the time you took to comment on your recent stay at Gaylord Opryland. We appreciate your review and while we are sorry to notice there were certain areas of your stay in which left you feeling dissatisfied, we are happy to know you and your wife enjoyed your time at our resort. From walking through...

Reviewed 12 November 2015 via mobile

Everyone should spend some time at the Gaylord Opryland Hotel while visiting Nashville. Their many atria lobbies are well worth seeing one time, but the hotel rooms aren't worth the money. The Junior suite we had was very spacious, but the furniture was starting to look worn. The food in the restaurants is just mediocre, yet high priced. A better...

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Helpful?
1Thank Lcmary
GaylordOpryland, Customer Care Specialist at Gaylord Opryland Resort & Convention Center, responded to this review

Good afternoon, Thank you for taking the time to share your experience at Gaylord Opryland. We are deeply disappointed to hear that you were not satisfied with your experience. The room and service conditions you have described are certainly not our standard and will be directed to the appropriate leadership personnel for further review. Again, thank you for your feedback...

New Haven, Connecticut
Reviewed 12 November 2015

you need several days to enjoy the complete property. We found another garden area that we didn't get to explore before we left. TAKE THE BOAT RIDE...its nice! We were there for my daughter as a National Honor Ensemble Mixed Choir participant. They handled the large conference with ease, everyone was helpful. We were confused about parking, it was easiest...

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Helpful?
Thank JcJump
GaylordOpryland, Customer Care Specialist at Gaylord Opryland Resort & Convention Center, responded to this review

Good afternoon, Thank you so much for your kind words. We are so thrilled to hear your experience at Gaylord Opryland was a memorable one! It sounds like you and your family were able to take advantage of the amenities such as; the Delta riverboat ride. At Gaylord, we strive to offer our guests various shops, restaurants and amenities to...

Edinburgh, United Kingdom
Reviewed 12 November 2015

When you walk into the reception of the Hotel you are met by the lovely receptionists, the hall is huge with a lovely stair case and plenty places to sit, it has shops, bars, restaurants, there are 4 different parts to this hotel, its that big, you can tell where you are by the colour of the carpets, in the...

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Helpful?
Thank vegasbaby174
GaylordOpryland, Customer Care Specialist at Gaylord Opryland Resort & Convention Center, responded to this review

Good afternoon, Please accept our sincerest thanks for this amazing review! We know you have many options when booking your accommodations in the Nashville area, which is why we're so grateful you selected Gaylord Opryaland. We are so thrilled to hear your arrival experience was what you had expected and deserve as well as enjoying our breakfast buffet at our...

Toronto, Canada
Reviewed 11 November 2015

My stay at the resort was excellent. I would especially like to commend Aaryn, who both checked me and my friends in one evening. Then helped facilitate moving me the next day when my own room was available. I had arrived one day earlier than planned so had to crash in my friend`s room for one night. Aaryn checked me...

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Helpful?
1Thank Eric K
GaylordOpryland, Customer Care Specialist at Gaylord Opryland Resort & Convention Center, responded to this review

Good morning, Thank you so much for your kind words! We are thrilled to hear Aaryn at our registration desk was friendly and accommodating as well as being helpful when moving into your own guestroom the following day. We are sorry to notice you were dissatisfied with our pricing structure. Please be assured our hotel leadership reviews the pricing and...

Derby, United Kingdom
Reviewed 11 November 2015

We stayed for two nights in Delta but had to eat breakfast in the Garden Conservatory ! What a nightmare to find even the staff struggled to direct us some of our party rang reception and were directed to go to three different lifts and various floors !! The distances are incredible we walked miles. You find people wandering around...

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Helpful?
1Thank Lizz L
GaylordOpryland, Customer Care Specialist at Gaylord Opryland Resort & Convention Center, responded to this review

Good morning, Thank you for sharing feedback from your recent stay at Gaylord Opryland. We are sorry to hear you found yourself lost at times during your stay, however, we are happy to know you found our hotel grounds to be fabulous as well as your guestroom meeting your accommodations. At Gaylord, we empower all of our staff members to...

Apex, North Carolina
Reviewed 11 November 2015

Marriott Executive Platinum and so far this hotel has not lived up to its overhyped websites, it has under-delivered to say the least. We have experienced not having been greeted at the door on arrival, to having to get my own language cart at check-in, trying to track down someone to valet our car and even the unpleasant hostess staff...

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Helpful?
5Thank MrPepper3
GaylordOpryland, Customer Care Specialist at Gaylord Opryland Resort & Convention Center, responded to this review

Good morning, Thank you for taking the time to provide feedback on your recent stay at Gaylord Opryland. We sincerely appreciate your loyalty to Marriott Hotels & Resorts and thank you for being a valued Platinum Marriott Rewards Member. We are deeply disappointed to hear that you were not satisfied with your experience. At Gaylord, We strive to ensure each...

Chicago, IL
Reviewed 11 November 2015

Stayed here for 3 nights as part of a conference. Our first clue that this was a huge place was that it required help finding our room. It took about 2 trips back and forth till we finally felt like we knew where we were going. However I must stay the staff is trained extremely well with helping guests find...

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Helpful?
Thank RacingFan2006
GaylordOpryland, Customer Care Specialist at Gaylord Opryland Resort & Convention Center, responded to this review

Good morning, Thank you for taking the time to comment on your recent stay at Gaylord Opryland. While we are sorry to hear of the level of service you received at our registration desk, we are happy to notice our staff members throughout the property provided you with flawless customer service when navigating from one area of the resort to...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
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About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Jack Daniel's
Jack Daniel's
Cuisines: American, Bar, Pub
Findley's Irish Pub
Findley's Irish Pub
Cuisines: American, Irish, Bar, Pub
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Meeting Rooms
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Breakfast Available
Official Description (provided by the hotel)
Nashville's iconic Gaylord Opryland Resort & Convention Center offers guests all the excitement and energy of Music City under one spectacular roof. Beneath our climate-controlled signature glass atriums and nestled in a bend of the meandering Cumberland River is an extraordinary selection of dining, shopping and recreation options that create the perfect setting for a complete getaway. Enjoy our 9 amazing acres of indoor gardens, cascading waterfalls and indoor river with our very own Delta flatboat. Within this lush landscape, you will discover 2,882 guest rooms and 700,000 square feet of flexible meeting, convention and pre-function space. Discover Gaylord Opryland and make memories. ... more   less 

Additional Information about Gaylord Opryland Resort & Convention Center

Address: 2800 Opryland Drive, Nashville, TN 37214-1200
Region: United States > Tennessee > Davidson County > Nashville
Price Range: $334 - $647 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Gaylord Opryland Resort & Convention Center 4*
Number of rooms: 2882
Reservation Options:
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Also Known As:
Gaylord Opryland Hotel Nashville
The Opryland Hotel
Gaylord Opryland Hotel Packages
Nashville Gaylord Hotel
Hotel Style:
#5 Spa Hotel in Nashville
#13 Luxury Hotel in Nashville
#35 Business Hotel in Nashville
#37 Family Hotel in Nashville
#39 Romantic Hotel in Nashville
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Questions & Answers

Here's what travellers have asked, with answers from Gaylord Opryland Resort & Convention Center staff and other travellers.
130 questions
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Preston, United Kingdom
6 months ago
Norcross, Georgia
East Brunswick, New Jersey
Stet, Missouri, United States

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Questions? Get answers from Gaylord Opryland Resort & Convention Center staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get balcony room. Nice to sit, relax and people watch. Our room faced the parking lot - which had buses running ALL hours. :/”
634janiec, 22 May 2017 | Read review
“Doubt there is not a good room in entire hotel. Rooms & closets are spacious.”
vietnor2016, 21 May 2017 | Read review
“towards the atrium will give you a great view”
ShahabulArfeen, 16 May 2017 | Read review
“Find another hotel.”
Js3591, 16 May 2017 | Read review
“Parking is expensive if you are not staying at the hotel”
LaurenAthaliaTravel, 15 May 2017 | Read review
5 of 5
Booking.com
USD 269* /night
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Prices are for 1 room, 2 adults
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