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Gaylord Opryland Resort & Convention Center

Booking.comUSD 269*
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04/06/2017 05/06/2017
1 room 2 adults 0 children
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Gaylord Opryland Resort & Convention Center
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8,933 Reviews from our TripAdvisor Community

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There are newer reviews for Gaylord Opryland Resort & Convention Center
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Showing 8,791: English reviews
Morning View
Reviewed 22 November 2015 via mobile

We stayed here for two nights with another couple. We stayed in the Magnolia building without a balcony. The rooms were spacious. Loved the separate sink in the bathroom. The bed was ok but pillows comfortable. The hotel is huge and service is just okay. I think they struggle because it's so huge. It took way to long to handle...

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Helpful?
Thank Poptheshop007
GaylordOpryland, Customer Care Specialist at Gaylord Opryland Resort & Convention Center, responded to this review

Good afternoon, Thank you for taking the time to comment on your recent stay at Gaylord Opryland. While we are pleased to hear you enjoyed your time at our resort and found your guestroom to meet your sleeping arrangements during your stay, we are sorry to notice you found our property to be overwhelming. At Gaylord, we empower all of...

Yorktown, VA
Reviewed 22 November 2015

We brought our grandchildren here to see the Christmas lights their favorite parts were the riverboat ride and the indoor pool. We tried to order pizza off premises but this is not allowed. The pizza restaurant food is somewhat spicy so ate the crust and pepperoni. We went to Opry Mills and ate at the Aquarium which was treat. Even...

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Helpful?
Thank ncypeacock
GaylordOpryland, Customer Care Specialist at Gaylord Opryland Resort & Convention Center, responded to this review

Good afternoon, Thank you very much for taking time from your busy schedule to write a review of Gaylord Opryland. It sounds like you and your family took advantage of the vast amenities we have to offer throughout our property as well as dining at our Paisano's pizzeria during your stay. At Gaylord, we strive to ensure each customer has...

Burlington, Canada
Reviewed 21 November 2015

The Gaylord Opryland is a very, very large hotel. You feel like it you are a city with each biodome. Amazing gardens, waterfalls, streams and buildings within. The convention section is also top notch. Great place for a conference or a family trip.

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Helpful?
Thank Don_Kovacs
GaylordOpryland, Customer Care Specialist at Gaylord Opryland Resort & Convention Center, responded to this review

Good afternoon, We sincerely appreciate you taking the time to comment on your recent experience at Gaylord Opryland. As a company, we pride ourselves on empowering all of our STARS (employees) to create a flawless experience for our guests - and we’re thrilled they were able to do so for you! Thank you again for letting us know! We hope...

Reviewed 21 November 2015 via mobile

OMG this place is so beautiful. They have real orchids and plants growing from the wall. They have a little stream of water where you can get on a boat a ride around. The rooms are pricey but it's a nice place to stay.

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Helpful?
Thank DAndrea M
GaylordOpryland, Customer Care Specialist at Gaylord Opryland Resort & Convention Center, responded to this review

Good afternoon, Please accept our sincerest thanks for this amazing review! We sincerely appreciate your kind words and how you found Gaylord Opryland to be a beautiful property; for we think it is beautiful as well! At Gaylord, we strive to provide our guests with a variety of shops, restaurants and attractions to choose from that you should have no...

Trenton, New Jersey
Reviewed 21 November 2015

This hotel was very clean and the hotel staff was great. Lots of extra hidden fees. Could get expensive but one or two night will not break the bank. Lots of great places to eat. I'd come bad in a heartbeat.

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Helpful?
Thank Annabelle2U
GaylordOpryland, Customer Care Specialist at Gaylord Opryland Resort & Convention Center, responded to this review

Good afternoon, Thank you so much for your kind words! We know you have many options when booking your accommodations in the Nashville area, which is why we're grateful you selected Gaylord Opryland. We are so happy to hear your experience at our resort was enjoyable and our staff members were friendly and helpful during your stay! We are sorry...

Madison, Wisconsin
Reviewed 21 November 2015

Just returned home last night from a 5 day stay at the Gaylord Opryland Resort. My husband attended a conference at the hotel so we came in a few days early to combine a little vacation with the conference stay. The hotel itself is very pretty and well kept. Huge property but seems like they could do a lot better...

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Helpful?
1Thank Linda B
GaylordOpryland, Customer Care Specialist at Gaylord Opryland Resort & Convention Center, responded to this review

Good afternoon, Thank you for your thorough review of Gaylord Opryland. We're happy to hear our staff and service was great, as we pride ourselves on the customer service we have to offer. We are sorry for any miscommunication regarding our pricing structure. Our parking fees are listed on our own website. Upon check-in our Front Desk agents also disclose...

USA
Reviewed 21 November 2015

Business convention here was horrible. Restaurants were closed at key times, other locations had limited seating. One waitress wanted to close out the bill as her shift was over after we had only been there 30 minutes. Having two charges around the same time at the same place will create exceptions reports on Concur. Except for Old Hickory, food in...

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Helpful?
Thank Flinty76
GaylordOpryland, Customer Care Specialist at Gaylord Opryland Resort & Convention Center, responded to this review

Good afternoon, Thank you for taking the time to share your experience at Gaylord Opryland. Hopefully you have the time to visit us again, and this time for relaxation rather than business. We appreciate your review of our property and are deeply sorry to hear you were dissatisfied with your stay. At Gaylord, we strive to ensure each customer has...

Atlanta, Georgia
Reviewed 20 November 2015

Now don't get me wrong as to is a beautiful property and probably larger than any Vegas Hotel but. Many of us have to travel to this property for business purposes, i.e. Shows/conventions. What seems like a reasonable room rate quickly turns ugly and they don't seem to advise of the fees when you check in other than parking. When...

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Helpful?
4Thank M R
GaylordOpryland, Customer Care Specialist at Gaylord Opryland Resort & Convention Center, responded to this review

Good afternoon, We appreciate you taking the time to review your recent stay at Gaylord Opryland Resort. We appreciate your review of our property and are deeply sorry to hear of any miscommunication in regards to our pricing structure. Both our resort fee and parking fees are listed on our own website. Upon check-in our Front Desk agents also disclose...

new joisy
Reviewed 20 November 2015

This venue was recommended as a convention center/resort. The convention facilities were average but inconvenient. We were assigned a room at the other end of the hotel which required a 20 minute walk each time we needed to attend an event. The original room was small & faced a parking lot. We requested a different room, preferably a room with...

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Helpful?
1Thank mmarco18
GaylordOpryland, Customer Care Specialist at Gaylord Opryland Resort & Convention Center, responded to this review

Good afternoon, We appreciate your feedback and thank you for selecting Gaylord Opryland for your business purpose needs. While we are pleased to hear our staff members were friendly and helpful during your stay, we are sorry to notice you were dissatisfied with your guestroom. At Gaylord, we delight ourselves in being able to offer our guests varying room types...

Roanoke, Virginia
Reviewed 19 November 2015 via mobile

This has to be, hands down, one of the most beautiful hotels I have ever been in. It's also one of the few places that I have been to where there is absolutely no attempt, whatsoever, at providing reasonable customer service. The staff are not friendly. Everything is insanely expensive. $9 for two medium cups of coffee is outrageous. If...

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Helpful?
Thank RareAthlete
GaylordOpryland, Customer Care Specialist at Gaylord Opryland Resort & Convention Center, responded to this review

Good afternoon, We sincerely appreciate you taking the time to write a review of Gaylord Opryland. While we are pleased to hear you found our hotel grounds to be beautiful, we are sorry to notice the discrepancies in which you faced during your stay. At Gaylord, We spend a tremendous amount of time and efforts in training our staff on...

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Cascades Indoor Pool (5)
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Cascades Outdoor Pool (15)
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King Guest Room (47)
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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Jack Daniel's
Jack Daniel's
Cuisines: American, Bar, Pub
Findley's Irish Pub
Findley's Irish Pub
Cuisines: American, Irish, Bar, Pub
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Meeting Rooms
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Breakfast Available
Official Description (provided by the hotel)
Nashville's iconic Gaylord Opryland Resort & Convention Center offers guests all the excitement and energy of Music City under one spectacular roof. Beneath our climate-controlled signature glass atriums and nestled in a bend of the meandering Cumberland River is an extraordinary selection of dining, shopping and recreation options that create the perfect setting for a complete getaway. Enjoy our 9 amazing acres of indoor gardens, cascading waterfalls and indoor river with our very own Delta flatboat. Within this lush landscape, you will discover 2,882 guest rooms and 700,000 square feet of flexible meeting, convention and pre-function space. Discover Gaylord Opryland and make memories. ... more   less 

Additional Information about Gaylord Opryland Resort & Convention Center

Address: 2800 Opryland Drive, Nashville, TN 37214-1200
Region: United States > Tennessee > Davidson County > Nashville
Price Range: $334 - $646 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Gaylord Opryland Resort & Convention Center 4*
Number of rooms: 2882
Reservation Options:
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Also Known As:
Gaylord Opryland Hotel Nashville
The Opryland Hotel
Gaylord Opryland Hotel Packages
Nashville Gaylord Hotel
Hotel Style:
#5 Spa Hotel in Nashville
#13 Luxury Hotel in Nashville
#35 Business Hotel in Nashville
#37 Family Hotel in Nashville
#39 Romantic Hotel in Nashville
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Questions & Answers

Here's what travellers have asked, with answers from Gaylord Opryland Resort & Convention Center staff and other travellers.
131 questions
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Preston, United Kingdom
6 months ago
Norcross, Georgia
East Brunswick, New Jersey
Stet, Missouri, United States

See all questions (131)

Questions? Get answers from Gaylord Opryland Resort & Convention Center staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms in the Cascades area are closest to check in/check out, parking & pool.”
17dicka, 24 May 2017 | Read review
“I presume all rooms are great but being on the garden side should really be a preference if you want to pay for it.”
Liesje1941, 24 May 2017 | Read review
“The balconies overlooking the atruim are a lovely place to have coffee and relax.”
bubbygil, 23 May 2017 | Read review
“Get balcony room. Nice to sit, relax and people watch. Our room faced the parking lot - which had buses running ALL hours. :/”
634janiec, 22 May 2017 | Read review
“Doubt there is not a good room in entire hotel. Rooms & closets are spacious.”
vietnor2016, 21 May 2017 | Read review
5 of 5
Booking.com
USD 269* /night
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Prices are for 1 room, 2 adults
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