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Hotel Sorrento
5-15 Hotham Rd, Sorrento, Victoria 3943 Australia
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Avg. AU$399 /night, 1/27 - 1/28
AU$531
per night
AU$448
per night
AU$364
per night
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Reflects recent average nightly prices reported by our partners, and may not include estimated taxes or fees. Price at checkout may differ.
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About
#1 of 3 hotels in Sorrento
Location
Rooms
Value
Cleanliness
Service
Sleep Quality
Looking for a place to stay in Sorrento? Then look no further than Hotel Sorrento, a family-friendly hotel that brings the best of Sorrento to your doorstep.
You’ll enjoy relaxing rooms that offer a flat screen TV, air conditioning, and a refrigerator, and you can stay connected during your stay as Hotel Sorrento offers guests free wifi.
The hotel features newspaper, express check-in and check-out, and baggage storage. Plus, Hotel Sorrento offers a lounge, providing a pleasant respite from your busy day. For guests with a vehicle, free parking is available.
Nearby landmarks such as St. John's Anglican Church (0.4 mi) and Bay of Islands (1.1 mi) make Hotel Sorrento a great place to stay when visiting Sorrento.
Travellers looking to enjoy some souvlaki can head to Fish Fetish. Otherwise, you may want to check out a Mediterranean restaurant such as Italico Sorrento or Sorrento Trattoria.
If you’re looking for things to do, you can check out Sorrento Park, which is a popular park amongst tourists.
We’re sure you’ll enjoy your stay at Hotel Sorrento as you experience everything Sorrento has to offer.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Bar / lounge
Beach
Nightclub / DJ
Business Centre with Internet Access
Banquet room
Massage
Street parking
Wifi
Restaurant
Breakfast buffet
Meeting rooms
Baggage storage
Newspaper
Non-smoking hotel
ATM on site
Express check-in / check-out
Room features
Air conditioning
Housekeeping
Private balcony
Safe
Iron
Refrigerator
Flatscreen TV
Bath / shower
Room types
Ocean view
Bridal suite
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Modern
Family
Languages Spoken
English
Location
5-15 Hotham Rd, Sorrento, Victoria 3943 Australia
Getting there
Good for walkers
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 81 out of 100
81
30 Restaurants
within 0.5 kilometers
ReviewsWe perform checks on reviews.Tripadvisor’s approach to reviewsBefore posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site.
Our team checks each review posted on the site disputed by our community as not meeting our community guidelines.
Learn more about our review moderation.
We perform checks on reviews.
Tripadvisor’s approach to reviews
Before posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site.
Our team checks each review posted on the site disputed by our community as not meeting our community guidelines.
Learn more about our review moderation.
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Detailed Reviews
We were very excited to see that as part of our anniversary we could stay at hotel sorrento post covid19 reopening. They were very accommodating and even gave us a free room upgrade and bottle of wine as a congratulations/thank you for supporting our reopening. Despite the fact they hadn't been open for months operations were very smooth and we had a lovely heritage room with incredible views from the balcony out to the bay. Because of restrictions we had a breakfast hamper given to our room and were able to get a booking at the restaurant downstairs for dinner. We booked direct through the website and got the 'Dine and Stay' package which was great value and included a $100 dinner voucher, breakfast and late check out. I'm not sure if this was just a special because of the reopening or if they normally do this package but would highly recommend. We were totally spoilt and very much appreciating the manager's warm welcome. Would highly recommend to others especially when they open up their newest section hopefully later this year.
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Date of stay: June 2020
Rooms
Cleanliness
Service
Room Tip:Â The Heritage Rooms are full of character.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Really solid experience. $250 per night might sound expensive, but in the middle of high season, and considering the amenity provided in the room, it was exactly the right price for us. Everything worked as it should - the plumbing, the lights, the air con, the fridge. The balcony provided a fabulous view, partially including the bay. The mattresses were a bit soft - pillow top style - which is a matter of personal preference. I don't see how the hotel can change that without upsetting some other guests.
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Review collected in partnership with this hotel
Date of stay: January 2020Trip type: Travelled with family
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from HotelSorrentoVIC, Manager at Hotel Sorrento
Responded 28 Jan 2020
Hello Thank you for your wonderful review. We really appreciate the time you have taken to share your experience and it is so pleasing to hear you enjoyed your visit with us. We hope to see you again soon. Warm regards, Hotel Sorrento
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I stayed for 3 nights with my daughter in what you might call peak summer school holiday time. The staff for very professional. This made the our stay. Room, floor and reception staff would go out of their way to give you a smile and always ready to assist. The Heritage room itself was awesome with the sand stone walls and quite spacious. The balcony was spacious and offered great views. But in the end those physical elements can be dialled in anywhere (for a price)...it's good people that can make the difference on a holiday - and Sorrento Management are to be congratulated on selecting and motivating good people to handle their customers to a high standard. Phoebe in particular stood out as a great front of house person, she was awesome.. Thanks all.
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Review collected in partnership with this hotel
Date of stay: January 2020Trip type: Travelled with family
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from HotelSorrentoVIC, Manager at Hotel Sorrento
Responded 28 Jan 2020
Hello Simon Thank you for your wonderful review. We really appreciate the time you have taken to share your experience and it is so pleasing to hear you enjoyed your visit with us. We will be sure to pass your kind feedback onto Phoebe too - she really is a gem! We hope to see you again soon. Warm regards, Hotel Sorrento
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We booked for my girlfriends 30th birthday prior to our dinner we decided to grab some drinks from the bar. My partner ordered a Cocktail Carafe for 53 dollars and what we got was pictured below an esky with a side of OJ That just stretched 2 water glasses. We then went to make our booking when 10 young staff members greeted us at the door and not 1 could tell us where our booking was and we waited 10 minutes. Following this we ordered our meals and one of our guest were told to pick out the fresh chilli as it would be to difficult for the chefs to complete. Then our mains came to the table missing condiments from the satay chicken to the rubbery calamari without aioli. Then when guests went to the newly furnished bathrooms they were greeted with mould. Beautiful environment filled with young inexperienced staff who clearly want to cut corners, Sorrento Hotel its a marathon not a sprint good luck.
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Date of stay: January 2020Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We stayed at this hotel twice during the past month. The location is great, the beds poor and the front desk appalling. Very condescending. We recently stayed three nights and were quoted $170 with breakfast. However, we were charged $50 for a standard breakfast, despite the fact that they are running a special of $270 per night, including breakfast and a $100 dinner credit, which we did not use. The math and integrity just don’t add up. The front desk manager was hostile and had no interest in resolving the issue. Julie in housekeeping was marvelous and bent over backwards with her service and hospitality.
The owner even helped us with our luggage, which was appreciated. He needs to improve the front desk radically.
There are many other places to stay close by.
The owner even helped us with our luggage, which was appreciated. He needs to improve the front desk radically.
There are many other places to stay close by.
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Date of stay: March 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from HotelSorrentoVIC, Manager at Hotel Sorrento
Responded 12 Mar 2020
Hi Jim, Thank you for your review. We apologise if you weren’t clear on the additional cost for breakfast. As outlined at check-in, we do offer our guests a discounted rate for breakfast at $25 per person which you decided to add to your room rate. Our staff did try to again reiterate this to you at check out, however, you were adamant in expressing your frustration online – which you have. We hope that you enjoyed all other aspects of your stay – and given you decided to return to stay with us twice in two weeks we assume that you did. We hope you enjoy the rest of your travels. Kind regards, Management
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Be mindful if booking this hotel, they claim to be a luxury hotel but it felt like the most budget hotel I’ve stayed in in a while!
The garden rooms are loud, you can hear all the music and people from the bar all evening. The floor plans doesn’t match the room, there are no bathtubs just a shower and no amenities such as body lotions etc.
The dinner was included and the food was good but we were placed right next to the bar with a constant running back and forth of people to the bar next to us, even though it was clearly lots of table free in the actual restaurant.
The breakfast was horrendous. It was one tiny yoghurt to share for two people and two pieces of toast. No dairy alternative, we didn’t eat any and went out for breakfast instead.
The locations is beautiful for think twice if you think you’re going away for a luxury stay!
The garden rooms are loud, you can hear all the music and people from the bar all evening. The floor plans doesn’t match the room, there are no bathtubs just a shower and no amenities such as body lotions etc.
The dinner was included and the food was good but we were placed right next to the bar with a constant running back and forth of people to the bar next to us, even though it was clearly lots of table free in the actual restaurant.
The breakfast was horrendous. It was one tiny yoghurt to share for two people and two pieces of toast. No dairy alternative, we didn’t eat any and went out for breakfast instead.
The locations is beautiful for think twice if you think you’re going away for a luxury stay!
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Date of stay: June 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We stayed at hotel Sorrento from 24th Dec until 28th Dec and was not worth the money.
Room was amazing with beautiful ocean views, was above the beer garden so room smelt like smoke when we arrived had to shut the windows wasnt a big deal though. Day we checked in someone from the hotel rang me to say there was lots of renovations and for the mess they had drink cards for us, never received them which is odd to call and tell us that then.
When we arrived we were told we would receive (as paid for) 2 gluten and dairy free breakfast baskets everyday. Day 1 we got 2 both not gluten or dairy free so we wouldn’t eat and went in the Bin, next day was Christmas Day and no breakfast arrived which the following day I told staff and they didn’t even care she said of yes we made a mistake, I also let her know about the gluten and dairy mix up, following day they got it right 2 GF and DF baskets, then on our final morning wrong again only 1 basket and not GF or DF so went in the bin again.
The worst thing about our stay was the beds. We both had terribly sore backs after sleeping in the beds and couldn’t walk or even put on our shoes properly. We also ate at the hotel and food was ok it’s basically pub food.
Staff were friendly but kinda in their own little world not too bothered to ‘work’. We will not be back.
Room was amazing with beautiful ocean views, was above the beer garden so room smelt like smoke when we arrived had to shut the windows wasnt a big deal though. Day we checked in someone from the hotel rang me to say there was lots of renovations and for the mess they had drink cards for us, never received them which is odd to call and tell us that then.
When we arrived we were told we would receive (as paid for) 2 gluten and dairy free breakfast baskets everyday. Day 1 we got 2 both not gluten or dairy free so we wouldn’t eat and went in the Bin, next day was Christmas Day and no breakfast arrived which the following day I told staff and they didn’t even care she said of yes we made a mistake, I also let her know about the gluten and dairy mix up, following day they got it right 2 GF and DF baskets, then on our final morning wrong again only 1 basket and not GF or DF so went in the bin again.
The worst thing about our stay was the beds. We both had terribly sore backs after sleeping in the beds and couldn’t walk or even put on our shoes properly. We also ate at the hotel and food was ok it’s basically pub food.
Staff were friendly but kinda in their own little world not too bothered to ‘work’. We will not be back.
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Date of stay: December 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reception staff very friendly and obliging and late checkout appreciated.
Heritage room is beautiful with an expansive private balcony, views and very comfortable bed.
Bay window was adorable and good value minibar.
Being able to eat, drink and stay at one venue was great and location to other restaurants was also very convenient.
Heritage room is beautiful with an expansive private balcony, views and very comfortable bed.
Bay window was adorable and good value minibar.
Being able to eat, drink and stay at one venue was great and location to other restaurants was also very convenient.
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Review collected in partnership with this hotel
Date of stay: January 2020Trip type: Travelled as a couple
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from HotelSorrentoVIC, Manager at Hotel Sorrento
Responded 15 Jan 2020
Hello Liz Thank you for your wonderful review. We really appreciate the time you have taken to share your experience and it is so pleasing to hear you enjoyed your visit with us. We look forward to seeing you again soon. Warm regards, Hotel Sorrento
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We were very much looking forward to our short stay at Hotel Sorrento and we wanted to love the experience but a number of niggling issues left us questioning the value for money. Heritage Balcony Room advertised as bay views when really was bay glimpses with 75% of view blocked by the adjacent accommodation block. No room servicing, lack of attention to detail, and the whole experience of having an additional $10 charge added prior to arrival with no logical explanation, left us feeling cold and under valued as guests
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Date of stay: January 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Though it is a large hotel, its layout means it is also comfortable and peaceful - at least our room was.
The location is excellent for trips around the area - Point Nepean, Heronswood House, Cape Schanck or just walking around the town and its beaches.
Restaurant food was good with a nice menu selection. Odd that food and drinks for guests need to be paid for and cannot be put on a room. Fortunately, I'd brought down my wallet to dinner!
Extensive buffet breakfast.
A very pleasant stay.
The location is excellent for trips around the area - Point Nepean, Heronswood House, Cape Schanck or just walking around the town and its beaches.
Restaurant food was good with a nice menu selection. Odd that food and drinks for guests need to be paid for and cannot be put on a room. Fortunately, I'd brought down my wallet to dinner!
Extensive buffet breakfast.
A very pleasant stay.
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Date of stay: March 2020
Location
Cleanliness
Service
Room Tip:Â Great location and comfortable accommodation
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Yes, it's a big place and spacious
"We avoided peak season crowds by visiting in October, and it was an ideal time for our experience."Read full review
…
PRICE RANGE
AU$363 - AU$439 (Based on Average Rates for a Standard Room)
LOCATION
AustraliaVictoriaMornington PeninsulaSorrento
NUMBER OF ROOMS
39
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
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Frequently Asked Questions about Hotel Sorrento
Which popular attractions are close to Hotel Sorrento?
Nearby attractions include Sorrento Pier (0.2 km), Sorrento Park (0.1 km), and Cape Merchants (0.4 km).
What are some of the property amenities at Hotel Sorrento?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Hotel Sorrento?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Hotel Sorrento?
Guests can enjoy an on-site restaurant and a lounge during their stay.
Is parking available at Hotel Sorrento?
Yes, free parking and street parking are available to guests.
What are some restaurants close to Hotel Sorrento?
Conveniently located restaurants include Bistro Elba, The Baths, and Sorrento Thai Restaurant & Takeaway.
Is Hotel Sorrento located near the city centre?
Yes, it is 0.2 km away from the centre of Sorrento.
Does Hotel Sorrento offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Are there any historical sites close to Hotel Sorrento?
Many travellers enjoy visiting Quarantine Station (4.9 km) and Fort Pearce (8.0 km).
Does Hotel Sorrento have any great views?
Yes, guests often enjoy the harbour view available here.