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Silverwater Resort

Hotels.comUSD 145*
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14/05/2017 15/05/2017
1 room 2 adults 0 children
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Silverwater Resort
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905 Reviews from our TripAdvisor Community

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There are newer reviews for Silverwater Resort
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Showing 901: English reviews
Reviewed 26 June 2016

Hey Silverwater resort- guess what? We're in 2016. How the heck are you unable to offer your guests free wi-fi? 250mg per 24 hours is ridiculous. I watched a single 3 minute video and my wi-fi credit was all used us. Pathetic and disappointing. We stayed with you this past weekend in one of your 3 bedroom apartments with 4...

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Helpful?
Thank Nancy W
SilverwaterManager, General Manager at Silverwater Resort, responded to this review

Dear Guest Thank you for taking the time to provide feedback relating to your recent stay. I was sorry to read that during your stay the complimentary 250mb per device per day was not sufficient for your live streaming. We will be sure to review your feedback regarding the daily allowance. We look forward to welcoming back to Silverwater Resort...

Cheltenham, Australia
Reviewed 23 June 2016 via mobile

Spent 3 nights in this amazing resort, accomodation was excellent, indoor/outdoor pool and spa, tennis courts, gym, games room, playground. Dinner in the dining room was amazing, delicious food, very generous serve, bar/Cafe available all day with happy hour. Loved it.

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Helpful?
Thank OldDee
SilverwaterManager, General Manager at Silverwater Resort, responded to this review

Dear Guest Thank you for taking the time to provide feedback relating to your recent stay. I was pleased to read that you enjoyed your stay in one our two bedroom apartments and the many on-site facilities. I will be sure to pass on your feedback to the food and beverage team. We look forward to welcoming back to Silverwater...

Reviewed 23 June 2016 via mobile

There are some amazing aspects to this place such as the location, views and facilities. Although some work needs to be done with the reception staff who can be most unfriendly and limited common sense. Service is key to the continuing success of your business and when a guest asks to speak to the general manager and the reply was...

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Helpful?
Thank Jeffrey G
SilverwaterManager, General Manager at Silverwater Resort, responded to this review

Dear Guest Thank you for taking the time to provide feedback relating to your recent stay. I was pleased to read that you enjoyed your stay but unfortunately had a negative experience with one of our reception team members and receive in-correct communication. I will be sure to pass on your feedback to the relevant manager for review. We look...

Kin Kin, Australia
Reviewed 22 June 2016

We travelled from Qld to Phillip Island to help celebrate a very close friends birthday with her family. The Silverwater Resort was the perfect place to stay. We (2 couples) had a 2 bedroom apartment and the other 3 young families all had their own little apartments all located within the resort overlooking a fantastic playground which had 2 great...

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Helpful?
Thank TheChapel27l
SilverwaterManager, General Manager at Silverwater Resort, responded to this review

Dear Guest Thank you for taking the time to provide feedback relating to your recent stay. I was pleased to read that you enjoyed your stay in our two bedroom apartments and the many on-site facilities. I will be sure to pass on your feedback to the food and beverage team. We look forward to welcoming back to Silverwater Resort...

Melbourne, Australia
Reviewed 21 June 2016 via mobile

A great place to stay. Staff were friendly and accommodating. After a minor issue with the room we were subsequently upgraded to a premier room and offered a free breakfast. Thanks to Mark in maintenance and Jo and Annelise for further enhancing our experience. We will be back and would recommend a visit to Silverwater to family and friends with...

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Helpful?
Thank Bensonsteve03
SilverwaterManager, General Manager at Silverwater Resort, responded to this review

Dear Guest Thank you for taking the time to provide feedback relating to your recent stay. I was pleased to read that you enjoyed your stay and that we were able to rectify the initial issue. I will be sure to pass on your feedback to Mark, Jo and Annelise. We look forward to welcoming back to Silverwater Resort when...

Gippsland
Reviewed 20 June 2016

We spent three nights at Silverwater resort, it was a good base for day trips to Phollip Island & surrounds. We had a two bedroom apartment on the top floor (third floor), car parking was directly outside our apartment block with an allocated spot. The apartment was very quiet & comfortable, the WiFi was a bonus. All the amenities were...

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Helpful?
Thank cheznut
SilverwaterManager, General Manager at Silverwater Resort, responded to this review

Dear Guest Thank you for taking the time to provide feedback relating to your recent stay. I was pleased to read that you enjoyed your stay and the many on-site facilities. I will be sure to pass on your feedback to the team for review. We look forward to welcoming back to Silverwater Resort when you are next in town...

Melbourne, Australia
Reviewed 19 June 2016

We found checkin was quick & easy. Explained where our room was & was say to then find. Unit was very clean & well presented. Had everything you could need. Very quiet no noise heard from neighbours & they had 2 small children. Great location to Phillip Island as well.

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Helpful?
Thank Nowtotravel
SilverwaterManager, General Manager at Silverwater Resort, responded to this review

Dear Guest Thank you for taking the time to provide feedback relating to your recent stay. I was pleased to read that you enjoyed your stay and the central location of the resort. I will be sure to pass on your feedback to the team and look forward to welcoming back to Silverwater Resort when you are next in town....

Reviewed 14 June 2016 via mobile

I just spent the long weekend here with my husband and two kids aged 8 and 3. This is the perfect place for people with kids. We didn't have any discount and paid full price for our two bedroom apartment but it was well worth it! The apartment was clean, modern and had the most amazing view of the lake,...

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Helpful?
Thank JennMarte
SilverwaterManager, General Manager at Silverwater Resort, responded to this review

Dear Guest Thank you for taking the time to provide feedback relating to your recent stay. I was pleased to read that you enjoyed your stay in one of the two bedroom apartments with views of the lake. The many on-site facilities are perfect for children of all ages, I will be sure to pass on your feedback to the...

Reviewed 13 June 2016 via mobile

I bought a 3 night stay with my husband and 2 young boys to stay over the Queens birthday long weekend. The deal looked great on Luxury Escapes and I thought it would be a good break. Unless you read the fine print you find out at the time of booking that there is an $85 per night surcharge! This...

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Helpful?
3Thank Soozie T
SilverwaterManager, General Manager at Silverwater Resort, responded to this review

Dear Guest Thank you for taking the time to provide feedback relating to your recent stay. I was sorry to read that parts of your stay was not acceptable, I do apologise for this. I was pleased to read that the team made a positive impression and will be sure pass on your feedback. We look forward to welcoming back...

Singapore, Singapore
Reviewed 12 June 2016

Stayed at Silverwater Resort for 3 nights in a 1 room apartment and it was nice and quiet, and very windy. The room was nicely furnished and everything was well maintained. Given the other places on Phillip Island and San Remo, I can safely say that Silverwater ranks amongst the best in the area. If you are thinking of adding...

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Helpful?
Thank Crunklet
SilverwaterManager, General Manager at Silverwater Resort, responded to this review

Dear Guest Thank you for taking the time to provide feedback relating to your recent stay. I was pleased to read that you enjoyed your stay and the well maintained apartment. The daily buffet breakfast offers an extensive range of hot and cold items, room service is also available. We look forward to welcoming back to Silverwater Resort when you...

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14/05/2017 15/05/2017
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Amenities

Highlights
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Free Internet
  • Free Parking
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
  • Spa
  • Tennis Court
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Meeting Rooms
  • Laundry Service
  • Self-Serve Laundry
  • Conference Facilities

Additional Information about Silverwater Resort

Address: 17 Potters Hill Rd, San Remo, Victoria 3925, Australia
Region: Australia > Victoria > Gippsland > San Remo
Price Range: $155 - $273 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Silverwater Resort 4.5*
Number of rooms: 170
Reservation Options:
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Also Known As:
Silverwater Hotel San Remo
Silverwater Hotel Phillip Island
Silverwater Resort Phillip Island
Silverwater Resort San Remo, Victoria
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Questions & Answers

Here's what travellers have asked, with answers from Silverwater Resort staff and other travellers.
10 questions
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Melbourne, Australia
Lakes Entrance, Australia

See all questions (10)

Questions? Get answers from Silverwater Resort staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We stayed in the suites overlookung the bay - fantastic”
899jimo, 29 Apr 2017 | Read review
“ask for a ground floor unit if you have dificulty carrying luggage”
fonzierally, 27 Apr 2017 | Read review
“They don't give you any opportunity to choose your room.”
Fox1352, 9 Apr 2017 | Read review
“Ask for a second floor room .”
kellyh982, 5 Apr 2017 | Read review
“Higher floor less noisy but no lift.”
379martineh, 1 Apr 2017 | Read review
5 of 5
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USD 145* /night
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Prices are for 1 room, 2 adults
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