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Vue Grand Hotel
46-48 Hesse St, Queenscliff, Victoria 3225 Australia
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Avg. AU$218 /night, 12/12 - 12/13
AU$309
per night
AU$155
per night
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3.5
#2 of 3 hotels in QueenscliffLocation
Rooms
Value
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Vue Grand Hotel is an excellent choice for travellers visiting Queenscliff, offering a charming environment alongside many helpful amenities designed to enhance your stay.
While staying at Vue Grand Hotel, visitors can check out St George the Martyr Anglican Church (0.1 mi) and Uniting Church (0.1 mi), some of Queenscliff's top attractions.
As your “home away from home,” the hotel rooms offer a flat screen TV, a refrigerator, and a minibar, and getting online is easy, with free wifi available.
Guests have access to a rooftop terrace, express check-in and check-out, and outdoor furniture while staying at Vue Grand Hotel. In addition, Vue Grand Hotel offers an on-site restaurant, which will help make your Queenscliff trip additionally gratifying. And, as an added convenience, there is parking available to guests.
During your visit, be sure to check out one of Queenscliff's popular oyster restaurants such as 360Q, Queenscliff Brewhouse, and Scullys Oyster Bar and Grill, all a short distance from Vue Grand Hotel.
Looking to explore? Then look no further than Queenscliff Harbour (0.4 mi), The Rip (0.4 mi), and Queenscliff Gallery & Workshop (0.1 mi), which are some popular Queenscliff attractions – all conveniently located within walking distance of the hotel.
Enjoy your stay in Queenscliff!
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Property amenities
Free public parking nearby
Free High Speed Internet (WiFi)
Bar / lounge
Golf course
Fishing
Conference facilities
Banquet room
Rooftop terrace
Street parking
Wifi
Restaurant
Complimentary Instant Coffee
Complimentary tea
Wine / champagne
Rooftop bar
Meeting rooms
Baggage storage
Non-smoking hotel
Outdoor furniture
Umbrella
Express check-in / check-out
Room features
Air conditioning
Housekeeping
Telephone
VIP room facilities
Refrigerator
Electric kettle
Cable / satellite TV
Bath / shower
Iron
Private bathrooms
Flatscreen TV
Complimentary toiletries
Hair dryer
Room types
Bridal suite
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Quiet
Business
Languages Spoken
English
Location
46-48 Hesse St, Queenscliff, Victoria 3225 Australia
Getting there
Good for walkers
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 90 out of 100
90
34 Restaurants
within 0.5 kilometers
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We perform checks on reviews.
Tripadvisor’s approach to reviews
Before posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site.
Our team checks each review posted on the site disputed by our community as not meeting our community guidelines.
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Detailed Reviews
A little disappointing . The position is great but the room is not worth $255 per night. The room was small and the bathroom tiny. We had to roll up a towel to block the passage light from coming under the door so we could sleep. Breakfast was supposedly free but was listed on our bill as $40. When we questioned it we were told the room was $215 and the breakfast $ 40. ( that’s not breakfast included ) breakfast was basic and so on our last morning we chose to go elsewhere for breakfast but still had to pay the same rate. My husband loves a drink but the bars close early so had to find another bar. No water was provided in the room. I had always wanted to stay at this hotel, love queenscliff but will stay somewhere else next time...
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Date of stay: January 2020
Value
Service
Sleep Quality
Room Tip: Stay elsewhere...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We opted for a “balcony room”, so we had a good sized balcony with a pleasant view overlooking the heritage post office and main street. We were warmly welcomed and assisted with our luggage (there’s no lift). The room, as has been described elsewhere, is “traditional”, but had everything we needed. The reverse cycle heating unit kept us cozy, with an extra blanket available in the cupboard in the hallway (along with irons and extra hangers). Hanging space in the room we had was limited. Parking is around the corner on the street (or in a council off-street car park, down a walkway), but is unrestricted.
The building itself retains the graciousness of a bygone era, and there's a quiet area where you can relax with a book or a drink (if you tire of the balcony!)
There appeared to be quite a few people in town over the weekend that we were there, and the price seemed to reflect this, given that the although the rate we paid can’t be said to have been unreasonable (after all, we did agree to it!), it wasn’t in the “bargain” category either,
The building itself retains the graciousness of a bygone era, and there's a quiet area where you can relax with a book or a drink (if you tire of the balcony!)
There appeared to be quite a few people in town over the weekend that we were there, and the price seemed to reflect this, given that the although the rate we paid can’t be said to have been unreasonable (after all, we did agree to it!), it wasn’t in the “bargain” category either,
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Date of stay: June 2022
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Although this hotel might have been grand in its day that day is long gone.
Firstly be very careful if you book this hotel through a 3rd party booking site as the room you think you getting is not what you have booked. We booked a spa room with a seating area. We only booked this room because we wanted a smoking room. When we got there we got a spa room with a chair and it was a no smoking room!! When I enquired I was told that this was the room I had booked and that the hotel was non smoking. They said they frequently had problems with 3rd party booking sites miss selling their rooms.
The whole hotel seems to be very tired or maybe this is the style they are going for.
The good parts are that the girl on reception (I think her name was Alice) was lovely she could not have been more helpful. Everything that we needed: hangers, extension lead, iron she got for us without any problems and with a smile on her face. The guys serving breakfast were also lovely. Great customer service from all you guys well done.
Also the spa bath was great.
Firstly be very careful if you book this hotel through a 3rd party booking site as the room you think you getting is not what you have booked. We booked a spa room with a seating area. We only booked this room because we wanted a smoking room. When we got there we got a spa room with a chair and it was a no smoking room!! When I enquired I was told that this was the room I had booked and that the hotel was non smoking. They said they frequently had problems with 3rd party booking sites miss selling their rooms.
The whole hotel seems to be very tired or maybe this is the style they are going for.
The good parts are that the girl on reception (I think her name was Alice) was lovely she could not have been more helpful. Everything that we needed: hangers, extension lead, iron she got for us without any problems and with a smile on her face. The guys serving breakfast were also lovely. Great customer service from all you guys well done.
Also the spa bath was great.
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Date of stay: February 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Not Grand, not even good…
What a disgrace, this beautiful heritage building deserves better…. just like the patrons who have wasted their money and precious time staying and eating here.
Disinterested and overwhelmed staff who are clueless to the word “hospitality”. Junior wait/bar staff being told to “get outta the way” by head of bar is a terrible thing to witness. No wonder those staff members are then oblivious on how to interact with their patrons.
The tower “nonexistent” bar is a good place to view the beautiful surrounds and have a quick drink out of your plastic cup, apparently no glass allowed up there, but strangely stubbies were?!
Shame the shade umbrella was broken, but hey we all need more damaging UV rays.
The evening dinner in the Grand dining room was underwhelming, overcooked meat and bland desserts. If you order cocktails as an aperitif, your told to go into the bar and get it yourself!
Unbelievable.
Breakfast…OMG what a joke, you could feel the anger and annoyance from every guest that came into the dining room. It was almost comical watching people’s expectations change from bewilderment to anger over the nonexistent food, no bread for toast, sad looking scrambled eggs and overcooked bacon!
Best thing about the experience was the Nespresso coffee machine at breakfast…they at least have standards.
The room was just plain Sad.
Door handle came off in the bathroom, could easily get locked in there, and that would be worse than a Cruise ship cabin confinement!
No wardrobe with hangers, no ironing board though why bother iron your clothes, it ain’t fine dining here.
No blanket if you find the doona insufferable hot or fancy a thinner or thicker pillow.
Oh well, there are other places in Queenscliff that actually take pride in their hospitality and want repeat business…go there!
What a disgrace, this beautiful heritage building deserves better…. just like the patrons who have wasted their money and precious time staying and eating here.
Disinterested and overwhelmed staff who are clueless to the word “hospitality”. Junior wait/bar staff being told to “get outta the way” by head of bar is a terrible thing to witness. No wonder those staff members are then oblivious on how to interact with their patrons.
The tower “nonexistent” bar is a good place to view the beautiful surrounds and have a quick drink out of your plastic cup, apparently no glass allowed up there, but strangely stubbies were?!
Shame the shade umbrella was broken, but hey we all need more damaging UV rays.
The evening dinner in the Grand dining room was underwhelming, overcooked meat and bland desserts. If you order cocktails as an aperitif, your told to go into the bar and get it yourself!
Unbelievable.
Breakfast…OMG what a joke, you could feel the anger and annoyance from every guest that came into the dining room. It was almost comical watching people’s expectations change from bewilderment to anger over the nonexistent food, no bread for toast, sad looking scrambled eggs and overcooked bacon!
Best thing about the experience was the Nespresso coffee machine at breakfast…they at least have standards.
The room was just plain Sad.
Door handle came off in the bathroom, could easily get locked in there, and that would be worse than a Cruise ship cabin confinement!
No wardrobe with hangers, no ironing board though why bother iron your clothes, it ain’t fine dining here.
No blanket if you find the doona insufferable hot or fancy a thinner or thicker pillow.
Oh well, there are other places in Queenscliff that actually take pride in their hospitality and want repeat business…go there!
Read more
Date of stay: February 2020
Location
Service
Sleep Quality
Room Tip: Go somewhere else
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This weekend was meant to be a special treat for Mum visiting from overseas. We spent $520 for 2 so called Deluxe rooms. The ceiling in the bathroom showed mould. The entire rooms were quite worn. The furniture looks like it outlived it’s due date. Very disappointing. In one of the rooms you could not open the window or plug in the kettle.
We booked for the dinner in the Dining room. Highly disappointing to pay $200 for an very average dinner. Seems the staff is provided for the catering company. We waited for an hour to get the first course.
This hotel needs a serious renovation and a concept. It could be a beautiful and amazing experience but the Vue Grand gets away with it as most overseas tourists would never come back anyway.
Extremely disappointed, that what was meant to be a highlight of Mums trip to Australia was such a bad experience.
We booked for the dinner in the Dining room. Highly disappointing to pay $200 for an very average dinner. Seems the staff is provided for the catering company. We waited for an hour to get the first course.
This hotel needs a serious renovation and a concept. It could be a beautiful and amazing experience but the Vue Grand gets away with it as most overseas tourists would never come back anyway.
Extremely disappointed, that what was meant to be a highlight of Mums trip to Australia was such a bad experience.
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Date of stay: January 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
The Vue Grand Hotel is a beautiful landmark in what is arguably the best spot in the middle of Queenscliff. The welcome by Kate (owner and personality!) IS truly a warm welcome, matching the ambience of the reception area.
First....the bad..... what we paid for and what we actually got for our money didn't quite gel: the room at a glance looked lovely, certainly it was clean but look closely and everything in the hotel was somewhere between a little and very tired. Also, some things we expected to be there just weren't. No shower cap (for the bathroom), if there was a hair dryer, we couldn't find it, the TV reception was somewhere between poor and non existent, the bar(s) were closed, there was no breakfast of any kind available (we stayed Sunday night) there was no ice in the fridge (it contained only 2 milk capsules) and the shower recess was a cramped plastic step-in.
The GOOD! The view of course!! There's not a better place in the town to survey the surrounds, both beautiful and interesting. Climb the narrow stairs to the rooftop bar (i did mention that it wasn't open for service) and the amazing view softens much of the disappointment generated by what's wrong. The king size bed had high quality linen and the bed, although creaky (to match the floors!) was very comfortable indeed. The split system (heater) was sufficiently quiet that it didn't disturb our sleep. The hotel oozes old world charm and at its best, if there were 20 "kates" working there with all of the hotel's functions optimized, it would be a remarkable experience and well worth the cost: as it stands, in our experience, it fails the "bang-for-buck" test.
First....the bad..... what we paid for and what we actually got for our money didn't quite gel: the room at a glance looked lovely, certainly it was clean but look closely and everything in the hotel was somewhere between a little and very tired. Also, some things we expected to be there just weren't. No shower cap (for the bathroom), if there was a hair dryer, we couldn't find it, the TV reception was somewhere between poor and non existent, the bar(s) were closed, there was no breakfast of any kind available (we stayed Sunday night) there was no ice in the fridge (it contained only 2 milk capsules) and the shower recess was a cramped plastic step-in.
The GOOD! The view of course!! There's not a better place in the town to survey the surrounds, both beautiful and interesting. Climb the narrow stairs to the rooftop bar (i did mention that it wasn't open for service) and the amazing view softens much of the disappointment generated by what's wrong. The king size bed had high quality linen and the bed, although creaky (to match the floors!) was very comfortable indeed. The split system (heater) was sufficiently quiet that it didn't disturb our sleep. The hotel oozes old world charm and at its best, if there were 20 "kates" working there with all of the hotel's functions optimized, it would be a remarkable experience and well worth the cost: as it stands, in our experience, it fails the "bang-for-buck" test.
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Date of stay: February 2021
Value
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Having heard so much about this iconic hotel my expectations were high. Sadly deflated. We arrived on a Monday about 530-6pm to find the door locked, we phoned the after hours number and were met and given a key to the door and our room. We did not receive the alleged text message to advise of protocol for afterhours access.
Room on ground floor was dark with no ambiance at all. We paid for a spa room so was pricy. The bathroom was cold and uninviting , so didn't use the spa except for a shower, located above spa bath, had to climb in. There was no restaurant or bar which we knew about. However we had 2 teabags, plus coffee and earl grey teabags and 3 sachets of milk. I would have thought a couple of packets of biscuits would not have broken the bank! As no restaurant a couple of packets of cereal and milk would have not gone astray for breakfast and more teabags. hey ho, anyway at least the bed was comfortable and that's all I can say as a positive, although it was like sleeping in a morgue so dark and miserable.
have travelled the world and this comes very close to the worse we have stayed in.
Room on ground floor was dark with no ambiance at all. We paid for a spa room so was pricy. The bathroom was cold and uninviting , so didn't use the spa except for a shower, located above spa bath, had to climb in. There was no restaurant or bar which we knew about. However we had 2 teabags, plus coffee and earl grey teabags and 3 sachets of milk. I would have thought a couple of packets of biscuits would not have broken the bank! As no restaurant a couple of packets of cereal and milk would have not gone astray for breakfast and more teabags. hey ho, anyway at least the bed was comfortable and that's all I can say as a positive, although it was like sleeping in a morgue so dark and miserable.
have travelled the world and this comes very close to the worse we have stayed in.
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Date of stay: January 2023
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Location was excellent.
Staff good - Cate helpful when the air conditioner didn’t work and she was able to reset it. She gave us batteries for the TV remote, but it still didn’t work.
We booked through booking.com, and it seems that the less desirable rooms, are given to the customers that book through this website? Unfortunately, we did not get the relaxing visit that we thought we would in Queenscliff.
We did ask to move rooms when we arrived, but were told that we would have to pay another $165 approximately.
This room should surely come with a disclaimer that it joins the dining room and that there will be noise and that the curtain can’t be opened, due to the fact that it looks straight into the dining room - the bottom part of the window is frosted.
Disappointing.
Staff good - Cate helpful when the air conditioner didn’t work and she was able to reset it. She gave us batteries for the TV remote, but it still didn’t work.
We booked through booking.com, and it seems that the less desirable rooms, are given to the customers that book through this website? Unfortunately, we did not get the relaxing visit that we thought we would in Queenscliff.
We did ask to move rooms when we arrived, but were told that we would have to pay another $165 approximately.
This room should surely come with a disclaimer that it joins the dining room and that there will be noise and that the curtain can’t be opened, due to the fact that it looks straight into the dining room - the bottom part of the window is frosted.
Disappointing.
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Date of stay: January 2023
Value
Location
Service
Room Tip: Ask for quieter rooms and not one that joins onto the dining room or bar.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We stayed at the Vue Grand on the weekend and was actually really disappointed.
The breakfast was the biggest let down. Firstly the food serving trays were empty and were not topped up regularly, which left many of us standing around by the table and waiting for the staff to bring out more. Even this took forever when you have a small window for breakfast and check out is at 10am.
Very poor selection, dry scrambled egss and hash browns..
The staff need training, very inexperienced trying to appease angry guests waiting for containers to be topped up.
Will i go any??? Most likely not.
The hotel is Grand and the main Dining Room is magnificent.
But you need to lift up your game.
The breakfast was the biggest let down. Firstly the food serving trays were empty and were not topped up regularly, which left many of us standing around by the table and waiting for the staff to bring out more. Even this took forever when you have a small window for breakfast and check out is at 10am.
Very poor selection, dry scrambled egss and hash browns..
The staff need training, very inexperienced trying to appease angry guests waiting for containers to be topped up.
Will i go any??? Most likely not.
The hotel is Grand and the main Dining Room is magnificent.
But you need to lift up your game.
Read more
Date of stay: March 2020
Value
Rooms
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We had actually booked elsewhere for the weekend, and when we arrived at our Airbnb at 7pm, we found it not made up, beds unmade, dirty towels on the floor. We tried to call the Airbnb host to no avail. At the end of our tether and really worried where we would stay, we went to the Vue Grand to eat and figure out what to do next. The lovely Darrel and Kate came to our rescue- we got the last room at the Vue Grand and it was a long weekend.
The room was warm, comfortable and spotlessly clean. The food in the restaurant is top quality, and the warmth of the staff is beyond anything we have ever experienced. Darrel and Kate ensured our doomed weekend was saved, they bent over backwards to ensure we were provided with anything we needed.
Forget the Airbnb. We will book again at the Vue Grand - thank you Darrel and Kate
The room was warm, comfortable and spotlessly clean. The food in the restaurant is top quality, and the warmth of the staff is beyond anything we have ever experienced. Darrel and Kate ensured our doomed weekend was saved, they bent over backwards to ensure we were provided with anything we needed.
Forget the Airbnb. We will book again at the Vue Grand - thank you Darrel and Kate
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Date of stay: June 2022
Value
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hi there, we have them in most rooms but we would need to check which room you are in. You might get a quicker response if you email the hotel directly and let them know your surname and arrival date
We wish you a safe trip
Regards
Hi Nina,
Nice to hear you are planning to come to Queenscliff.
I hope this answer helps you and I'm happy to help with any other questions you might have.
There is a public car park at the back of the hotel and you can access the hotel directly from there. If that car park is full you can park in the side street (Hobson St) where there is no time limit in parking. Queenscliff is very safe for parking and leaving your car and the parking doesn't cost anything in these areas.
We are located right in the middle of the main street so you can easily walk around town direct from the hotel.
Regards Connie
"It’s seen better days and really needs a kick along, just can’t see its worth the money to stay."Read full review
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PRICE RANGE
AU$220 - AU$258 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
vue grand queenscliff, vue grand hotel queenscliff
LOCATION
AustraliaVictoriaQueenscliff
NUMBER OF ROOMS
32
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
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Frequently Asked Questions about Vue Grand Hotel
Which popular attractions are close to Vue Grand Hotel?
Nearby attractions include Fort Queenscliff Museum (0.4 km), The Bellarine Railway (0.3 km), and Queenscliff Gallery (0.2 km).
What are some of the property amenities at Vue Grand Hotel?
Some of the more popular amenities offered include a rooftop bar, free wifi, and an on-site restaurant.
Which room amenities are available at Vue Grand Hotel?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Vue Grand Hotel?
Guests can enjoy a rooftop bar, an on-site restaurant, and a lounge during their stay.
Is parking available at Vue Grand Hotel?
Yes, free public parking nearby and street parking are available to guests.
What are some restaurants close to Vue Grand Hotel?
Conveniently located restaurants include Rolling Pin Pies and Cakes, Lombardys On Hesse, and Queenscliff Brewhouse.
Is Vue Grand Hotel located near the city centre?
Yes, it is 0.6 km away from the centre of Queenscliff.
Does Vue Grand Hotel offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Are there any historical sites close to Vue Grand Hotel?
Many travellers enjoy visiting Fort Nepean (4.1 km), The Rip (0.7 km), and Fort Pearce (4.4 km).
Is Vue Grand Hotel accessible?
Yes, it offers reduced mobility rooms. For specific enquiries, we recommend calling ahead to confirm.