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Sanctuary House Resort Motel

326 Badger Creek Rd, Healesville, Victoria 3777 Australia
Traveller (83)
Room & Suite (21)
Dining (17)

View prices for your travel dates

Fully refundable before Sat, 2 Mar
AU$212
Fully refundable before Sat, 2 Mar
Easy and fast booking
AU$212
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.

About

4.0
#1 of 2 motels in Healesville
4.2 of 5 bubbles
Location
4.0 of 5 bubbles
Cleanliness
4.3 of 5 bubbles
Service
3.8 of 5 bubbles
Value
STOP PRESS! NOW WITH FREE HIGH SPEED WIRELESS IN ALL ROOMS!Sanctuary House Resort Motel is the only motel accommodation in Healesville which enjoys a quiet 10 acre setting, off the main highway.Choose from deluxe suites(some with four poster beds and spas) or traditional accommodation, ideal for families.On site facilities include an inground swimming pool, games room and playground for the kids, plus a purpose built fully licensed restaurant/reception centre seating up to 120 people, both for a la carte dining and private functions.Walk to the sanctuary, and don't forget to ask about our discounted admission tickets for adults.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Bar / lounge
Game room
Table tennis
Books, DVDs, music for children
Children's playground
Car park
Wifi
Pool / beach towels
Outdoor pool
Fence around pool
Restaurant
Breakfast available
Complimentary Instant Coffee
Complimentary tea
Special diet menus
Tennis court offsite
Children's television networks
Indoor play area for children
Kids' outdoor play equipment
Highchairs available
Conference facilities
BBQ facilities
Non-smoking hotel
Outdoor furniture
Shared lounge / TV area
First aid kit
Washing machine
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Room features
Air conditioning
Housekeeping
Wardrobe / wardrobe
Iron
Microwave
Flatscreen TV
Electric blanket
Walk-in shower
Refrigerator
Electric kettle
Complimentary toiletries
Hair dryer
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Room types
Bridal suite
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
3.0 of 5 stars
HOTEL STYLE
Family
Languages Spoken
English, French, Spanish, Arabic
222Reviews5Q+A48Room tips

Reviews
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Detailed Reviews
heatherw747 wrote a review Feb 2020
Mt. Gambier18 contributions16 helpful votes
5.0 of 5 bubbles
We came to Healesville with friends to see Elton John at Rochford Wines and chose this Great Place to stay for two nights. Set in Beautiful bush surrounds in a quiet location this accommodation suited us perfectly. Our Hosts were very friendly and made us feel welcome. We ate at the restaurant for tea on one night and were very happy with the service and food. We had breakfast on both mornings and again the service and food was Great. We stayed in a Deluxe Room which was very clean and comfortable. We will definitely stay here again if we return to Healesville.
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Date of stay: January 2020
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
FyingKiwi wrote a review Jan 2023
Christchurch, New Zealand948 contributions357 helpful votes
3.0 of 5 bubbles
From the name it has, one could be forgiven for the expectation of something greater than it actually presents itself as being. Its reviews, however, although perhaps a little higher than expected, possibly provide a more accurate picture.
Despite arriving considerably earlier than the usual check-in time, I was welcomed with warmth.
The room was quite basic and clearly made up from dividing a building that may have earlier provided accommodation for workers. It is abundantly clear that alterations have been made without any real effort to disguise them, which immediately detracts from any appeal a room may provide.
Furnishings were very simple although the inclusion of a table from which to work at was very welcome. Sadly, the surfaces also had sticky patches, suggesting that cleaning was not considered optimal. The bed, however, was of sufficient size and comfortable.
Despite a kettle being provided, no form of beverage was provided. This means that any form of refreshments a guest may desire needed to be self-supplied.
The bathroom was small but adequate although the shower requires some adjustment to suit. What was welcome was the inclusion of a singular face cloth (adequate for one person). However, two towels were provided, leaving one wondering whether a single face cloth was always the norm even when a couple were staying, or two towels was an error.
Located close to the town centre which is well worth exploring along with other sights in the area.
Excellent Wi-Fi service.
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Date of stay: November 2022
3.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Trip type: Travelled solo
Room Tip: The photos provided are of the on-site restaurant which was closed at the time staying.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Christa K wrote a review Aug 2023
3 contributions
5.0 of 5 bubbles
Location is great - less than 10 mins drive to Healesville Sanctuary, Beechworth Bakery or gerbera and alpaca farm (The Big Bouquet).
Staff were helpful from the very start, when I called to book for a 3 generation group of 5.
Rooms initially struck me as older, but all the details were right. The heating worked well, there were electric blankets, the wifi connected easily, there were reading lamps by the beds, milk in the fridge. The bathroom tap/faucet is high enough to fill the kettle, the powerpoints were accessible to charge our devices, the curtains kept out the light from outside and the captions on the TV worked and were easy to find on the remote control.
Bathroom was a bit small, but water pressure is good and adjustable.
I would have liked a chain or button lock on the hall door, as we couldn't check that it was locked. Every time we moved the handle, it unlocked.
We had breakfast there both mornings and they cheerfully took all the variations in the orders in their stride. Treated ourselves to dinner in the restaurant on the last night and the food was very good. One of the desserts lets you try 4 different things and the family had fun with this.
The purpose of our visit was to take our 12 year old relative to Healesville Sanctuary and this motel was perfect for us.
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Date of stay: June 2023
5.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Trip type: Travelled with family
Room Tip: A few things are out of sight. The electric blanket remotes were tucked in, the teacups are in...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Helen Halim, General Manager at Sanctuary House Resort Motel
Responded 7 Aug 2023
Thank you for your great review. We really enjoyed having you to stay and getting to know you all. We look forward to seeing you again on your next trip.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Lucy F wrote a review Nov 2022
2 contributions2 helpful votes
+1
5.0 of 5 bubbles
From the moment you arrive at Sanctuary House Hotel, you will be greeted by people who really care. I was traveling alone and felt immediately welcome & comfortable here.
My room was far more luxurious ( & larger) than I expected. I travel a lot, but was really surprised by what I found; the Spa bath, spotless bathroom, gorgeous sheets, toiletries, mini fridge and outdoor sitting area with a view.
But the final surprise was the food! Wow! I already knew the restaurant had high reviews but I guess I wasn’t expecting this level of finesse, particularly given prices are so reasonable. I couldn’t help but notice that everyone in the restaurant was having a wonderful time. In my opinion, this is simply the best food in Healesville. I had the smoked chicken salad & it was a standout!
Really sad to leave but big thanks to Sam & Helen, the warm hearted owners for such a wonderful stay.
Book early and enjoy!
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Date of stay: November 2022
5.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Trip type: Travelled solo
Room Tip: Check nights/ opening hours for the restaurant.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Helen Halim, General Manager at Sanctuary House Resort Motel
Responded 13 Dec 2022
Thank you for your wonderful feedback. We are glad that you took some good memories away with you and look forward to welcoming you back to Sanctuary House if you are up this way again.
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Lucy Roe wrote a review Mar 2022
Melbourne, Australia2 contributions
5.0 of 5 bubbles
Ate at the hotel restaurant last night and had one of the most delicious meals for ages. Chris the very talented chef used local produce from the area cooked to perfection and beautifully presented. My husband and I eat at some of Melbourne's top restaurants for work etc and we were so delighted with the food, quality service and local wine options as well as the very reasonable prices.
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Date of stay: March 2022
5.0 of 5 bubblesValue
5.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Helen Halim, Owner at Sanctuary House Resort Motel
Responded 21 Mar 2022
We are very happy to hear that you had a memorable evening with us and thank you for your lovely feedback. We look forward to seeing you again at our venue very soon!
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Jack D wrote a review July 2023
1 contribution
4.0 of 5 bubbles
Excellent service, food and ammenities! I only had the pleasure of staying one night, but the attitude I was greeted with was very welcoming and kind. The food was exceptionally prepared with love and care and honestly spoke to my soul with each and every bite. The accomodation itself it’s great for the price and location, the only complaint I’d be able to provide whatsoever would be that the shower (as you’d expect anyway) was very fiddly. But, as I mentioned, what can you expect!

Had an amazing stay and was very very pleased by the service :)
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Date of stay: July 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Helen Halim, Owner at Sanctuary House Resort Motel
Responded 17 July 2023
We want to thank you for your review. We look forward to looking after you again very soon.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
RmG wrote a review Apr 2022
Melbourne, Australia81 contributions17 helpful votes
5.0 of 5 bubbles
I was in town visiting Healesville Sanctuary and this nice motel is just 10 minutes away. It's situated in a large area, away from the main road around bush-land. The woman who checked me in was very nice. The room itself was basic, but ticked all the boxes: good wifi (never cut out, which is pretty rare in hotel stays), tv, fridge, local information, toiletries etc. Just stayed the one night, but another night would have been nice.
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Date of stay: April 2022
5.0 of 5 bubblesValue
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Helen Halim, Owner at Sanctuary House Resort Motel
Responded 18 Apr 2022
So glad to hear that you had a pleasant trip. We look forward to seeing you again, perhaps in the winter, when you can come and sit by our blazing log fire. The Yarra Valley is wonderful any time of year!
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Shelley C wrote a review Jan 2024
1 contribution
5.0 of 5 bubbles
We've been coming to Sanctuary House for many years. First, when our children were small and we used to visit the Sanctuary, and later without children to visit wineries, concerts and race meetings. I cannot recommend highly enough! Helen and Sam are very warm and welcoming, the rooms are clean, pool is lovely and we've had many a fun time around the bbq. The onsite restaurant serves delicious food at a reasonable cost and the breakfasts are beautiful. We often take advantage of the courtesy bus which is such a great service when you consider the amount of wineries in the Yarra Valley. We will definitely be back. Looking forward to catching up with Helen & Sam again soon!
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Date of stay: January 2024
5.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Helen Halim, General Manager at Sanctuary House Resort Motel
Responded 14 Jan 2024
We want to thank you for your wonderful support over the years. We look forward to your trip up next year.
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An1ta069 wrote a review June 2022
Melbourne, Australia165 contributions103 helpful votes
3.0 of 5 bubbles
My husband and I spent our last night of our holiday staying at the Sanctuary House Resort in Healesville. Close to Healesville Sanctuary but quite out of the centre of Healesville, it offers a range of accommodation to suit everyone. We booked one of the bungalows.
On arrival, we checked into reception to have the person behind the desk answer a phone call and basically ignore us to then be shown to where we were staying.
The bungalow needs work, both outside and inside. Quite dated inside, with a lounge area (which also has 2 single beds in it), small and dark kitchen, dated and water damaged bathroom, but a decent sized bedroom with a queen bed.
We decided to eat in the onsite restaurant and enjoyed a good meal. The host is very welcoming and happy to have a chat. The restaurant could also be given a makeover as it was also quite dated.
Overall, what was shown on the website versus what we actually experienced were vastly different. The Sanctuary House Resort is not somewhere either of us would have booked if we know what we know now.
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Date of stay: May 2022
2.0 of 5 bubblesValue
3.0 of 5 bubblesCleanliness
2.0 of 5 bubblesService
Room Tip: Don't recommend the bungalows
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Helen Halim, Owner at Sanctuary House Resort Motel
Responded 19 June 2022
Thank you for taking the time to post a review. It is disappointing for us to learn that your experience with us did not meet your expectations, but we are happy to hear that you enjoyed your meal with us. We are always striving to improve our product and we appreciate your feedback.
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Anne H wrote a review Dec 2022
Bangkok, Thailand10 contributions2 helpful votes
4.0 of 5 bubbles
We were a family group of seventeen who recently stayed two nights at the Sanctuary Resort motel in seven different rooms. Helen was super helpful and accommodating when we booked. The rooms are clean and comfortable. There is plenty of space for a large family group and we enjoyed cricket and soccer on the massive field at the back as well as the pool and bbq area. We also had a lovely dinner in the restaurant one night. The location is great for visiting the Healesville Sanctuary and days trips to places like Warburton. Many thanks Sam and Helen.
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Date of stay: December 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Helen Halim, General Manager at Sanctuary House Resort Motel
Responded 8 Jan 2023
Thank you for your great review. It was wonderful getting to know you all during your recent stay with us, and we hope to see you all again soon.
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Not the right property for you?
There are more places to choose from in the Healesville area.
PRICE RANGE
AU$141 - AU$200 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
sanctuary hotel healesville, sanctuary motel healesville
LOCATION
AustraliaVictoriaYarra ValleyHealesville
NUMBER OF ROOMS
23
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
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SANCTUARY HOUSE RESORT MOTEL (AU$141): 2024 Prices & Reviews (Healesville) - Photos of Motel - Tripadvisor

Frequently Asked Questions about Sanctuary House Resort Motel
Which popular attractions are close to Sanctuary House Resort Motel?
Nearby attractions include Healesville Sanctuary (0.5 km), TarraWarra Museum of Art (5.9 km), and Maroondah Reservoir Park (5.5 km).
What are some of the property amenities at Sanctuary House Resort Motel?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Sanctuary House Resort Motel?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Sanctuary House Resort Motel?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Sanctuary House Resort Motel?
Yes, free parking and a parking garage are available to guests.
What are some restaurants close to Sanctuary House Resort Motel?
Conveniently located restaurants include Herd Bar & Grill, Chachi Yarra Valley, and Oakridge Wines.
Are there opportunities to exercise at Sanctuary House Resort Motel?
Yes, guests have access to a pool during their stay.
Does Sanctuary House Resort Motel offer any business services?
Yes, guests have access to meeting rooms and conference facilities during their stay.
Which languages are spoken by the staff at Sanctuary House Resort Motel?
The staff speaks multiple languages, including English, Spanish, French, and Arabic.
Is Sanctuary House Resort Motel accessible?
Yes, it offers facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.