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Hotel Ibis Thornleigh

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Hotel Ibis Thornleigh
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448 Reviews from our TripAdvisor Community

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Showing 438: English reviews
Temora, Australia
Reviewed 17 May 2015

We stay at this property often and find it meets our every requirement. We are greeted on arrival by the friendly attentive staff and immediately feel welcome. The rooms are clean and very comfortable, and we are assured of restful night's sleep. The rooms on the higher floors are very quiet and one doesn't notice the traffic noise from the...

Review collected in partnership with Accorhotels.com
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Helpful?
Thank Susan J
HITGM, Manager at Hotel Ibis Thornleigh, responded to this review

Thank you for providing such a great review Susan J! The team are so pleased that you feel welcome and can see the improvements on each stay. We look forward to seeing you on your next visit!

Murwillumbah, Australia
Reviewed 15 May 2015

Don't know who issues the stars, but giving the Thornleigh Ibis 4 stars is definitely misleading. Tiny, cell-like room, minute bathroom with large step to get into it, one very uncomfortable plastic chair, very noisy, no TV guide, no free wifi, extremely basic. On the plus side, the bed was very comfortable and the shower was good and the staff...

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Helpful?
Thank Davina M
HITGM, Manager at Hotel Ibis Thornleigh, responded to this review

Thank you for providing feedback on your stay Davina M, it is disappointing to hear that our facilities did not meet your expectations, however we greatly appreciate that you have taken the time to also provide positive feedback on your customer service experience and Ibis Sweet Beds..

Tuncurry, Australia
Reviewed 9 May 2015

Once again stayed at the Ibis Thornleigh for work purposes. Had a conference to attend for a couple of days right in the heart of the city, but I prefer the ease of pulling into the Ibis - straight off the freeway - (I live on NSW Mid north coast) and then taking a 10 minute stroll to the train...

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Helpful?
Thank Sarah Lulu F
HITGM, Manager at Hotel Ibis Thornleigh, responded to this review

Thank you so much for the wonderful review Sarah Lulu F! It is great to hear that you enjoy both the ease of location and our popular Ibis Sweet Beds. Your comments regarding Matthews attentiveness and customer service are greatly appreciated, he is pleased that he could make you feel welcome and the team look forward to seeing you again...

Sydney, Australia
Reviewed 5 May 2015

Review collected in partnership with Accorhotels.com
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Thank Bubbles-in-Oz
HITGM, Manager at Hotel Ibis Thornleigh, responded to this review

Reviewed 3 May 2015 via mobile

Booked this hotel for its closeness to the M2 and its 24 hr reception due to our very late arrival. Good hotel for an overnight stay when visiting Sydney, free parking, reception area very clean. Room was clean and spacious. Could have done with a PowerPoint beside the bed. Breakfast was good also. Will book again if we are traveling...

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Thank Perfect-squirrel
HITGM, Manager at Hotel Ibis Thornleigh, responded to this review

Thanks for the great review Perfect-squirrel! Its great to hear that you enjoy our location and facilities, thank you for over viewing these for future guests!

Sydney, Australia
Reviewed 3 May 2015

Breakfast, which was included in our room rate, was plentiful and finishes at 9.30am. There is plenty of The Daily Telegraph and Australian for traditional people like me who like to read newspapers. The free wifi was slow though. The hotel is adjacent to a huge McDonalds and despite my room being on the top floor and facing the railway...

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Helpful?
Thank Rirji
HITGM, Manager at Hotel Ibis Thornleigh, responded to this review

Hi Rirji, thank you for providing such pleasant feedback on your stay. We look forward to seeing you on your next visit to Thornleigh.

Sydney, Australia
Reviewed 30 April 2015

Well there is no room WIFI or chair to complete work in room, the fridge was noisy, the AC was noisy even on low fan speed, no fly screens, breakfast had hair in eggs, Dinner took an hour and half to be supplied and was not at same time as business colleagues. Other colleague had Chicken that was raw inside...

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Helpful?
Thank Shane B
HITGM, Manager at Hotel Ibis Thornleigh, responded to this review

Thanks for providing your review Shane B, we are sorry to hear that your stay did not meet your expectations on this occasion. Your feedback is appreciated and has been discussed with our team to action areas for improvement. We do hope to see you again at Ibis Thornleigh and trust that your future stays will be much improved on...

Fingal Bay, Australia
Reviewed 28 April 2015

The check in was easy.It is close to Hornsby & Castle Hill where we catching up with friends This was our 3rd time as we find close to the city 40mins by Train or 45mins by car .We didn't eat there as we catching up with friends.Although when I asked for 2extra pillows & a face cloth ,after I had...

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Helpful?
Thank Karenne W
HITGM, Manager at Hotel Ibis Thornleigh, responded to this review

Thanks for your review Karenne W, it's great to hear that you enjoy our location, it is disappointing to hear that your request for additional pillow was not fulfilled adequately, this has been passed on to our team to ensure that our standards are being consistently upheld.

Reviewed 23 April 2015 via mobile

Rooms where clean and well maintained and the staff where friendly and helpful. I booked on the Internet and they lost my booking, however they where helpful and found it eventually. Overall defiantly would recommend Ibis Thornleigh as a good place to stay.

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Helpful?
Thank Max K
HITGM, Manager at Hotel Ibis Thornleigh, responded to this review

Thanks for the review Max K, sorry to hear that there was an issue with your booking, however great to see that you enjoyed your time with us. We look forward to seeing you again next time you visit Thornleigh!

Tallwoods Nsw Australia
Reviewed 21 April 2015

Review collected in partnership with Accorhotels.com
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Thank BRIGHAM4
HITGM, Manager at Hotel Ibis Thornleigh, responded to this review

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Amenities

Highlights
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Free Parking
  • Dry Cleaning
  • Self-Serve Laundry
Official Description (provided by the hotel)
Ibis Sydney Thornleigh is conveniently located in the northwest of Sydney, with easy access to major arterial roads in and out of Sydney. Only 35 minutes from the CBD and close to the train station, the Hotel Sydney Thornleigh is perfect for visiting Sydney whether forbusiness or leisure. The hotel features a bistro restaurant and outdoor parking. Our well appointed rooms include in house movies. Explore the Thornleigh area and Hornsby district, which offers cinemas, restaurants and leafy parks. ... more   less 

Additional Information about Hotel Ibis Thornleigh

Address: 200 - 212 Pennant Hills Rd, Thornleigh, Hornsby, New South Wales 2120, Australia
Region: Australia > New South Wales > Greater Sydney > Hornsby > Thornleigh
Price Range: $111 - $172 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel Ibis Thornleigh 3*
Number of rooms: 105
Reservation Options:
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Also Known As:
Hotel Accor Thornleigh
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Ibis Thornleigh staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Back room away from highway”
MontiNb, 29 Mar 2017 | Read review
“Preference would be the rooms to the rear of the hotel away from Pennant Hills Rd”
Ozbob101, 23 Dec 2016 | Read review
“Ask for a room that faces Phyllis Ave or the NW”
986markp, 16 Nov 2016 | Read review
“Ask for a room that does not front Pennant Hills Road and is not too close the the railway line.”
339graemed, 24 Oct 2016 | Read review
“Get a room away from the busy Pennants Hill Road”
Savanna454, 25 Sep 2016 | Read review
5 of 5