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Hotel Ibis Thornleigh

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424 Reviews from our TripAdvisor Community

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Showing 415: English reviews
Bowral
Level Contributor
3 reviews
3 hotel reviews
Reviewed 3 days ago NEW

I am a paying Accor member and they were mean in offering what I normally receive as included. Room was not properly cleaned. Telephone did not work. Place has deteriorated since I last stayed - don't know whether there has been a change in management but there has in attitude

Review collected in partnership with Accorhotels.com

Helpful?
Thank phillipac2015
Canberra, Australian Capital Territory, Australia
Level Contributor
137 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
Reviewed 2 weeks ago

Stayed here on our way through Sydney and was greatly pleased by the fantastic service provided by this hotel which would not be regarded as an “up market” hotel but a “budget style” hotel. The rooms whilst not being large are quite adequate for a business traveller and the beds are really comfortable. Miriam at the front desk was very... More 

Helpful?
Thank BigBrownBear47
Cowra, Australia
Level Contributor
4 reviews
3 hotel reviews
Reviewed 2 weeks ago

Room and bathroom were tiny but had a good bed. Close proximity to several eating houses so could easily walk to these. Found a good Thai. Had requested a quiet room & this was attended to & appreciated.

Helpful?
Thank travellerO6491SD
Yass, Australia
2 reviews
Reviewed 2 weeks ago

Very convenient to travel by car to. Rail station close by. Parking available - free. Meals available at reasonable prices. Rooms Clean. Western rooms very hot. Would not want room 433 again in hot weather.

Review collected in partnership with Accorhotels.com

Helpful?
Thank Toni N
Brisbane
Level Contributor
85 reviews
58 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
Reviewed 2 weeks ago

I had a day of meetings way out this way and decided to stay here as it was going to be central for my days work. Positioned on Pennant Hills Rd just before the start of the M1 North, this is a hotel on one of Sydney's top 3 arterials - this is traffic noise 24/7. I was positioned away... More 

Helpful?
Thank Mark P
Singapore, Singapore
Level Contributor
18 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 3 weeks ago

Upon arrival The air conditioner was showing 89 degrees Trying to adjust it did not work It was rebooted by an employee and worked There was hair in the shower Basin And no remote for the television In the room Constant noise from the highway all night

Review collected in partnership with Accorhotels.com

Helpful?
Thank Shaungorham
HITGM, Manager at Hotel Ibis Thornleigh, responded to this review

Dear Shaun, Thank you for taking the time to tell us about your experience at the ibis Sydney Thornleigh. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please... More 

Canberra, Australia
Level Contributor
49 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
Reviewed 3 weeks ago

We stayed at the Ibis Thornleigh for one night. The hotel seems like it is quite new, so I assume it has been renovated in recent times. The location is easy to find, right on Pennant Hills road. There is a Woolworths, Aldi and McDonalds nearby, and in the block next door are several restaurants, mainly Chinese and Vietnamese. The... More 

Helpful?
Thank Ddkent
HITGM, Manager at Hotel Ibis Thornleigh, responded to this review

Dear D Kent, We very much appreciate your comments regarding your stay at the ibis Sydney Thornleigh. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our... More 

Townsville, Australia
Level Contributor
13 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 4 weeks ago

Another wonderful experience staying at the Ibis Thornleigh. Thanks to the staff for making my time comfortable and fuss-free. Particular mention to Darren and Nicholas for their superb customer service :-)

Review collected in partnership with Accorhotels.com

Helpful?
1 Thank Karen R
HITGM, Manager at Hotel Ibis Thornleigh, responded to this review

Dear Karen, We very much appreciate your comments regarding your stay at the ibis Sydney Thornleigh. It is always a pleasure to receive positive feedback. I will share your comments with our team. In particular, Darren and Nick. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve... More 

Surfers Paradise, Australia
Level Contributor
19 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 4 weeks ago via mobile

Painfully slow to check in, only one person covering the bar and reception at happy hour! Menu very basic, slow to arrive and pretty awful. Avoid the pizza. Breakfast doesn't start until 630 so if your looking to get going early McDonald's is just down the road. Checking out was also slow and unprofessional. On the positive side, rooms clean... More 

Helpful?
Thank Welshabroad792

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Amenities

Highlights
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Free Parking
  • Dry Cleaning
  • Self-Serve Laundry
Official Description (provided by the hotel)
Ibis Sydney Thornleigh is conveniently located in the northwest of Sydney, with easy access to major arterial roads in and out of Sydney. Only 35 minutes from the CBD and close to the train station, the Hotel Sydney Thornleigh is perfect for visiting Sydney whether forbusiness or leisure. The hotel features a bistro restaurant and outdoor parking. Our well appointed rooms include in house movies. Explore the Thornleigh area and Hornsby district, which offers cinemas, restaurants and leafy parks. ... more   less 

Additional Information about Hotel Ibis Thornleigh

Address: 200 - 212 Pennant Hills Rd, Thornleigh, Hornsby, New South Wales 2120, Australia
Region: Australia > New South Wales > Greater Sydney > Hornsby > Thornleigh
Price Range: $93 - $222 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel Ibis Thornleigh 3*
Number of rooms: 105
Reservation Options:
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Also Known As:
Hotel Accor Thornleigh
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Ibis Thornleigh staff and other travellers.
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Questions? Get answers from Hotel Ibis Thornleigh staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a room that faces Phyllis Ave or the NW”
 of 5 bubbles 986markp, 16 Nov 2016 | Read review
“Ask for a room that does not front Pennant Hills Road and is not too close the the railway line.”
 of 5 bubbles 339graemed, 24 Oct 2016 | Read review
“Get a room away from the busy Pennants Hill Road”
 of 5 bubbles Savanna454, 25 Sep 2016 | Read review
“all rooms are decent!”
 of 5 bubbles jimmyd1988, 21 Sep 2016 | Read review
“The hotel is in between a busy road and a train line, so maybe the middle would be best.”
 of 5 bubbles pat542, 12 Sep 2016 | Read review
5 of 5
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