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The Smoke House Lodge & Cabins

Booking.comUSD 115*
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11/06/2017 12/06/2017
1 room 2 adults 0 children
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The Smoke House Lodge & Cabins
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515 Reviews from our TripAdvisor Community

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Showing 513: English reviews
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Hayward
Reviewed 4 days ago NEWvia mobile

We stay here before and had really clean nice rooms but very disappointed. No longer Best Western either. Rates are still good but clean rooms they are not feet were black from floor so I took napkins as can be seen in first picture and wiped it. Stool seat moved all over not attached. Corner of bath dirty hair in...

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Helpful?
Thank Raylene M
hamper1960, Owner at The Smoke House Lodge & Cabins, responded to this review

So sorry for your experience, and must say that we missed that one. We are training some new housekeepers now and have had some goof ups. We apologize for the less than expected accommodations. We are actively training them to eliminate these problems, and hope that we will. Thanks for your comments, we will add these to our training regimen.

Reviewed 4 days ago NEW

The lodge was clean and served its purpose for a grandson's graduation, but no elevators to the second floor. Pretty hard getting suitcases and other things up those stairs, especially when two in our party have difficulty walking. I saw nothing to help the handicapped.

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Helpful?
Thank LindaVA1
hamper1960, Owner at The Smoke House Lodge & Cabins, responded to this review

So sorry for your problems getting your luggage to 2nd floor rooms, we do have a man on hand to help with luggage when needed. Please let the front desk know your needs whenever you need help with luggage or any other service we can assist you with. Thanks, JD

Reviewed 4 weeks ago via mobile

The lodge rooms and restaurant is amazing. The lodge clerk's are super knowlegable about the surrounding area and eager to get us booked for our room. We visited the restaurant and Marla the owner was super great. Lynette, our waitress was very pleasant and her customer service was top notch. The entertainment, Greg Hall, was not good at all (in...

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Helpful?
Thank bamabelle95
hamper1960, Owner at The Smoke House Lodge & Cabins, responded to this review

Thank you for your review, and we are so sorry for your interpretation of the quiet down announcement we made during the comedy/music show. We apologize if your feelings were hurt, this was not the tone nor the intention of our announcement; we just needed the room to quiet down so that the entertainment could be enjoyed by all. It...

BROOKFIELD
Reviewed 20 April 2017 via mobile

The Smokehouse Inn Monteagle Tennessee has good accommodations for those who are halfway between places of importance in their life. We have stayed there a number of times as well as both our daughters one who was a student at Sewanee and the other who was making a move from Florida to Missouri. The food there is good it's like...

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Helpful?
Thank George H
hamper1960, Owner at The Smoke House Lodge & Cabins, responded to this review

George, Thanks for your review, it is very much appreciated. Glad you have enjoyed the Smoke House accommodations and food during your child's time at Sewanee. We get a lot of Sewanee parents and we certainly appreciate all their patronage to the Smoke House.

Birmingham
Reviewed 16 April 2017 via mobile

Convenient location, restaurant better than average, but nothing to write home about. Second floor only has one stairway to exit. Not convenient if your room is on the back side. Staff was friendly and helpful.

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Helpful?
1Thank Howard S
hamper1960, Owner at The Smoke House Lodge & Cabins, responded to this review

Howard, thanks for your review and comments. Sorry about your issues with the stairs, but there are actually 2 stairway exits on both buildings. The stairways are on each end of the building, and actually get you to the back side rooms quicker than if they were on the back side of the building. We appreciate your business.

Reviewed 13 April 2017

We were excited to stay in the cabins as we enjoy the area and wanted to spend an extra day. Our first night we arrived late and we're given a cabin that we had reserved on line. I will list the negatives. 1. Stove old and filthy never cleaned 2. Bed had a plastic mattress cover that ripped during the...

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Helpful?
1Thank Carolyn M
hamper1960, Owner at The Smoke House Lodge & Cabins, responded to this review

Carolyn, we apologize for these problems you referenced in your review, this is not acceptable for you as a customer or us either, I can assure you that this is not our normal standards. We will get on top of why these issues were not cleaned, This cabin needs a deep cleaning. Thanks for bringing this to our attention. Our...

Reviewed 11 April 2017 via mobile

Traveling with children can be hard, so finding out they had a playgroud was a huge plus!! The kids really enjoyed playing basketball and riding the big wheel! It's a great way to keep the kids occupied and get yourself some fresh air!

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Helpful?
Thank Elisabeth H
hamper1960, Owner at The Smoke House Lodge & Cabins, responded to this review

Elisabeth, thanks so much for your review and especially for your business. We have had many great reviews about the new Kids Zone playground; the pedal cars, the trikes, court games, kick balls, bag toss, swings, swimming pool, and ball courts. While most motels have a parking lot full of cars and a adult fitness center, they lack any activities...

Franklin, TN
Reviewed 10 April 2017

The good side of this hotel is that staff were nice, and my room was clean. Beds and pillow were very comfortable and deserve mentioning. A safe feel to the place, even though outside entry. Wi-fi was free and generally good. Parking was good, and it's close to the interstate (and their always incredible restaurant). The other side is that...

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Helpful?
1Thank BattlegroundTravel
hamper1960, Owner at The Smoke House Lodge & Cabins, responded to this review

Battleground, Thank you so much for your review, and we appreciate your business at the lodge and the restaurant while you were here on the Mountain. We don't pretend to be a Hampton or any chain for that matter, they are all just another brand box on the side of the road. But we do promise that we will do...

Saint Louis, Missouri
Reviewed 7 April 2017

If you are looking for the amenities of a state of the art hotel, then I would not pick the Smoke House Lodge. But if you would like the charm of a country cottage with some great home style food in the restaurant, then this is your place to stay. My wife and I made a recent trip from Florida...

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Helpful?
1Thank Rick T
hamper1960, Owner at The Smoke House Lodge & Cabins, responded to this review

Rick, thanks so much for your comments and your business. We appreciate your review and glad you found our place to your liking. I'll pass your comments on to the staff. Thank you.

Houston, Texas
Reviewed 26 March 2017

We arrived at the hotel at almost 11 pm so needless to say my kids and I were tired. The employee at the front desk was nice and the lobby was cozy. Our room however was a different story. Although it was a nice size, the decor was "tired" to say the least! In the bathroom it looked as though...

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Helpful?
1Thank 3Girlstraveling
hamper1960, Owner at The Smoke House Lodge & Cabins, responded to this review

3Girls, thanks so much for your comments and review, so sorry for the noise and stained ceiling. We did have a water problem in an upstairs room causing stains on the ceiling below that room, that will be fixed this week. Maintenance issues do happen, and most times they happen while guest are here, and they are experienced by the...

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Restaurant
  • Free Parking
  • Pool
  • Room Service
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Pool
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Suites
  • Kitchenette
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Meeting Rooms
  • Business Centre with Internet Access
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
Official Description (provided by the hotel)
More than your typical roadside motel, the World Famous Smoke House gives you more for your money. Since 1960 the Oliver family has been serving folks traveling over Monteagle Mountain; located just 300 yards off I-24 at Exit 134, 80 miles SE of Nashville, and 40 miles NW of Chattanooga. Still owned and operated by the Oliver family. Just recently completed a $2,000,000 renovation to all rooms and the property. The Smoke House Lodge & Cabins offers a variety of lodging accommodations for a one night stay as well as vacation getaways, family reunions, and meeting facilities. The Lodge has 80 rooms featuring King and Queen Beds, 21 cabins featuring one bed room cabins, two bed room, and a cabin with 6 king and queen beds, plus fold out couches. Most cabins have full kitchen facilities, Jacuzzi Tubs, Fireplaces, porches, leather sofas, all linens and kitchen cookware are provided by the Smoke House. Meeting facilities include conference facility up to 250 seats, outdoor covered shed seating 150, the Log Cabin Chapel seating 70, the Big Family Cabin seating 50, and over 20 acres of campus for a variety of outdoor activities. The Restaurant features its world famous Smoked Meats such as Pork Ribs, Beef Brisket, Pulled Pork Shoulder, Country Ham, Honey Baked Ham, and the largest selection of BBQ Sauces, Hot Sauces, Vinegars, Jams, Pickles, and Toppings you'll find anywhere. Full Menu from $2 to $18, large Buffet with hot vegetables, casseroles, and choice of meats, large fresh salad bar, homemade vegetable-beef stew, skillet cornbread and skillet bread pudding. Featuring fresh produce from local farmers in all the menu items and salad bar. Serving Breakfast, Lunch, and Dinner; Open Everyday 6:30AM - 9:00PM, till 10:00PM Friday and Saturday. Live Singer/Songwriter Music every Friday and Saturday night starting at 7PM to 10PM, featuring a main act first, and a Songwriter Round of playing for the second act. Music features Blues, Country, Pop, Jazz, Bluegrass, and soft rock; solo, duos, and groups. The Trading Post Old General Store is a place you could spend the whole day looking around. Homemade candy, fried pies, Fudge, Ice Cream, Smoke House BBQ Sauces, Rubs, Hot sauces, Jams, Honey, Pickles, Antiques, 40 flavors of Glass Bottled Soft Drinks, Local Crafts, Old Country Store Merchantile Artifacts, Moonshine Still Exhibit area, and the Louvin Brothers Country Music Museum. A convenient place to stay for many area festivals and attractions. Bonnaroo Music Festival, River Bend Music Festival, Corn Bread Festival, Monteagle Arts & Crafts Festival, Beersheba Arts and Crafts Festival, South Cumberland State Park, Russel Cave National Monument, Sewanee Summer Music Festival, All Saints Festival of Lessons and Carrols, Tims Ford Lake, Nickajack Lake, Tennessee River, Tennessee Aquarium, The Discovery Museum, Chattanooga, Lookout Mountain, Country Music Association Fan Fair Nashville, Thunder on the Rock, the Collins River, the Elk River, University of the South Sewanee, Saint Andrews - Sewanee School. ... more   less 

Additional Information about The Smoke House Lodge & Cabins

Address: 850 W Main St, P.O. Box 579, Monteagle, TN 37356-7027 (Formerly BEST WESTERN Smokehouse Lodge)
Region: United States > Tennessee > Monteagle
Price Range: $83 - $173 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — The Smoke House Lodge & Cabins 3*
Number of rooms: 101
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Also Known As:
Best Western Smokehouse Hotel Monteagle
Monteagle Smokehouse Lodge Hotel
Monteagle Best Western
Best Western Monteagle
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Questions & Answers

Here's what travellers have asked, with answers from The Smoke House Lodge & Cabins staff and other travellers.
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Questions? Get answers from The Smoke House Lodge & Cabins staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Make sure you ask for a room on the first floor. When I made the reservations a year ago, I did not know the difficulty getting around.”
LindaVA1, 24 May 2017 | Read review
“If you want to stay in the cabins ask for the newer ones , that is the advise the reception gave us after we complained.”
carolynmR4067LG, 13 Apr 2017 | Read review
“Cabin 41 was nice except for the issues we mentioned earlier. I won't stay in cabin 43.”
495chipc, 22 Mar 2017 | Read review
“Must drive down to Sewanee College of the South”
Mruth67, 27 Jan 2017 | Read review
“The rooms allow pets”
08harleyglide, 16 Jan 2017 | Read review
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Prices are for 1 room, 2 adults
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