Mercure Sydney Parramatta
106 Hassall St, Rosehill, Parramatta, New South Wales 2142 Australia
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About
#3 of 4 hotels in Rosehill
Location
Cleanliness
Service
Value
Mercure Sydney Parramatta offers spacious and contemporary 4 star accommodation on the fringe of Parramatta CBD. Attending an event? We are in prime position opposite Rosehill Gardens, a 10 minute drive from Sydney Olympic Park and only a short distance to Parramatta City Raceway and Eastern Creek. Mercure Parramatta is the perfect place to relax with our welcoming M Restaurant and Bar open 7 days. With suites and interconnecting rooms why not bring the kids along they will love the use of our Pool, spa and tennis courts on site. So what are you waiting for?
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Property amenities
Paid private parking on-site
Wifi
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Tennis court
Babysitting
Children's television networks
Parking
Paid wifi
Pool / beach towels
Outdoor pool
Coffee shop
Restaurant
Breakfast buffet
Breakfast in the room
Kids' meals
Snack bar
Wine / champagne
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Baggage storage
Currency exchange
Newspaper
Non-smoking hotel
Outdoor furniture
Sun loungers / beach chairs
Sun terrace
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Soundproof rooms
Air conditioning
Housekeeping
Room service
Safe
Bottled water
Iron
Flatscreen TV
Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Business
Languages Spoken
English
Location
69Somewhat walkable
Grade: 69 out of 100
11Restaurantswithin 0.5 km
7Attractionswithin 0.5 km
106 Hassall St, Rosehill, Parramatta, New South Wales 2142 Australia
Getting there
CamelliaSydney Trains5 min
RosehillSydney Trains7 min
Rental CarsSee all Rosehill car hire
1101Reviews7Q+A85Room tips
ReviewsWe perform checks on reviews.Tripadvisor’s approach to reviewsBefore posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
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We perform checks on reviews.
Tripadvisor’s approach to reviews
Before posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site.
Our team checks each review posted on the site disputed by our community as not meeting our community guidelines.
Learn more about our review moderation.
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Most Recent
Fair Trade Case -booked 18 rooms 33 peeps via Accor. Emailed hotel in June & response was room paid in full and confirmed. 4 days from check in & i emailed them & not honouring booking & $1430 more
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Date of stay: November 2023Trip type: Travelled with friends
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
I was really worried after reading the reviews here but honestly I have nothing to complain about. Yes the parking corners are a bit tight but the actual parking is good. Reception was pleasant, gold Accor was recognised, yummy chocolate gift pack, 2 waters and 2 drink vouchers were provided. (Best Accor recognition pack received to date.) yes there is a chlorine smell from the foyer water feature. The bar wasn’t opened at the time we were told it was so we used our drink vouchers after we returned from dinner. Gold member room is on level 6 facing away from the busy road. It was spacious, clean and quiet. Wifi and air con worked well. It’s about a 20 min walk to Parramatta or a street full of fabulous Indian restaurants at Harris Park (not just curries is recommended). There’s a Woolworths supermarket, kfc and McDonald’s across the street. Once the light rail opens there will be a station about a block away. Parking cost $15…
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Date of stay: November 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Great location; always treated like royalty; friendly team always make sure stay was always safe and comfortable; just wished for platinum members that mini bar was free; great breakfast food was great
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Review collected in partnership with Accorhotels.com
Date of stay: October 2023Trip type: Travelled on business
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
The room was great. Nice king bed and comfortable. Restaurant is only ok. The food for dinner was poor and i would recommend eating elsewhere. Breakfast was fine. Service was great at the restaurant and service desk. It was ok for the one night. If staying longer look elsewhere.
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Date of stay: August 2023Trip type: Travelled on business
Value
Location
Service
Room Tip: Dinner in the restaurant is poor. Look elsewhere.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
+1
Nice location. 2 minute walk from the river - you can get a nice early morning run. Directly opposite to the supermarket and McDonald’s so you’ll never run out of food :) staff is very friendly. Stayed there for the FIFA FINAL WOMEN’S Cup 2023 and they organized a shuttle to and from the stadiums. Staff was very friendly to sort out and issue with the shuttle and refunded me on the spot when I reported it. Thank you for the prompt action. It’s also around a 30-minute walk to the station so you’re close to everything. Thank you to the team at Mercure for the warm welcome.
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Date of stay: August 2023Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Very dated hotel in need of a renovation. We booked this in preference to the Holiday Inn - we were sorely mistaken. Upon arrival it was peak check in time so there was a line up, however it moved quickly and the staff at the check-in counter were polite and efficient. The water feature in the main lobby had a really strong chlorine smell, I had flashbacks to lining up for the kids swimming lessons. The hotel itself is in need of a renovation or update, the soft furnishings in our room where stained, the carpet was ripped and overall everything looked well worn, sad and tired. The car park has a VERY narrow entrance, beware of the concrete column on your left on the bend into the carpark ... saw two SUVs scrape this column while we stayed here. The buffet breakfast was good, kids liked the selections with the hot chocolate being a winner. I would not choose to stay here again.…
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Date of stay: August 2022Trip type: Travelled with family
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
6 Days paying average $248 per day, shower blocked, furniture missing from room, changed room newly painted, no soap, no face towel then to top off No hotwater for 2 days & I am not kidding! I class this as a 2 class Hotel. I suggest stay in Parramatta and check the Hotel room before you hand over your credit card. I normaly do not stay at Accor Hotels as I consider over charge, but take my advice Check conditions!
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Date of stay: March 2023Trip type: Travelled on business
Value
Location
Service
Room Tip: Forget this Hotel stay in Parramatta & check your room out before handing over credit card
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Trail54987207987 wrote a review Jan 2023
The worst hotel I have stayed in. it's the worst in all aspects. Who the hell gave it a 4 star, I wouldn't even rate it at 3. The main door for the room wouldn't lock easily, had to be pulled hard for it to lock, the room smelt, the hotel smelt, the carpets were dirty, the lifts had a foul smell.
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Date of stay: December 2022
Value
Location
Service
Room Tip: Avoid the place
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
I booked this hotel as it is part of the Accor group. I should have checked the location as I thought it would be near all the restaurants but sadly only fast food outlets are nearby. The hotel itself is certainly budget. The staff in the restaurant need to be more customer orientated. The food was ok. Nothing special. The room was well appointed and the bed comfortable.
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Date of stay: October 2022Trip type: Travelled solo
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
As an Accor member, I have stayed in plenty of Mercure Hotels across the world. This is by far the worst. The hotel needs a good clean - chairs and lounge sun the foyer were stained. Room floor was stained with some sort of brown material (we were just hoping it was the previous guests chocolates🤔). Bathrooms walls had holes in it. Air conditioning did not work, and to top it off there was no housekeeping - apparently you needed to request his when checking in..?!! Nit entirely sure what we paid our tariff for - would have been more comfortable sleeping in the car.
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Date of stay: October 2022Trip type: Travelled as a couple
Room Tip: avoid this hotel if possible
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Response from Stephen Cossetto, Other at Mercure Sydney Parramatta
Responded 8 Nov 2022
Dear Kath, Thanks for your email. I Sincerely apologize for the experience you may had. We recently gone through some room renovation and working on the feedback which you have provided which will help us preventing in the future. Once again sorry about the experience and allow us to improve and try our one of our new renovated cozy nice room. Kind regards, Mercure Parramatta
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
USD 116 - USD 148 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
mercure sydney parramatta hotel rosehill, mercure hotel sydney parramatta, mercure hotel rosehill
LOCATION
AustraliaNew South WalesGreater SydneyParramattaRosehill
NUMBER OF ROOMS
164
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Claim Your ListingMERCURE SYDNEY PARRAMATTA (AU$176): 2023 Prices & Reviews - Photos of Hotel - Tripadvisor
Frequently Asked Questions about Mercure Sydney Parramatta
Which popular attractions are close to Mercure Sydney Parramatta?
Nearby attractions include Rosehill Gardens Racecourse (0.5 km), Elizabeth Farm (0.3 km), and Female Orphan School and Margaret Whitlam Galleries (0.7 km).
What are some of the property amenities at Mercure Sydney Parramatta?
Some of the more popular amenities offered include a pool, an on-site restaurant, and a lounge.
What food & drink options are available at Mercure Sydney Parramatta?
Guests can enjoy an on-site restaurant, a lounge, and a snack bar during their stay.
Is parking available at Mercure Sydney Parramatta?
Yes, paid private parking on-site is available to guests.
What are some restaurants close to Mercure Sydney Parramatta?
Conveniently located restaurants include not just curries, Riverside Central Cafe, and Ginger Indian Restaurant.
Are there opportunities to exercise at Mercure Sydney Parramatta?
Yes, guests have access to a pool and a fitness centre during their stay.
Are any cleaning services offered at Mercure Sydney Parramatta?
Yes, dry cleaning and laundry service are offered to guests.
Does Mercure Sydney Parramatta offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Are there any historical sites close to Mercure Sydney Parramatta?
Many travellers enjoy visiting Old Government House (2.1 km), Kokoda Track Memorial Walkway (6.6 km), and Experiment Farm Cottage (0.7 km).
Is Mercure Sydney Parramatta accessible?
Yes, it offers wheelchair access and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.