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Ibis Sydney Airport

Expedia.comUSD 127*
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GreenLeadersSilver level
02/04/2017 03/04/2017
1 room 2 adults 0 children
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Ibis Sydney Airport
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1,704 Reviews from our TripAdvisor Community

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Showing 1,604: English reviews
Nowra, Australia
Reviewed 2 weeks ago via mobile

Basic hotel room which was clean and well maintained. Easy drive from the parking lot from Sydney Airport, and offers parking onsite for $25. We had burgers from the restaurant which were simple, quick and tasty. Would happily stay her again.

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Helpful?
Thank Madpet22
Natalie B, General Manager at Ibis Sydney Airport, responded to this review

Dear Madpet22, Thank you! We very much appreciate you posting your experience at Ibis Sydney Airport on TA and in particular commenting on our clean and well maintained rooms. We were pleased to know you enjoyed your burger at the restaurant, and I agree, they are indeed very tasty! Thank you again for sharing your experience and for choosing to...

Central Coast, NSW
Reviewed 2 weeks ago

Good value hotel for overnight stay near the airport. Clean and comfortable. Food choice a bit limited but well prepared as with all Accor hotels. Shuttle to airport available at $7 p.p. Have booked again vor later this year.

Review collected in partnership with Accorhotels.com
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Helpful?
Thank hylands41
Natalie B, General Manager at Ibis Sydney Airport, responded to this review

Dear hylands41, Thank you! We appreciate you taking the time to share your feedback on TA and especially that you found our hotel clean, comfortable and representing good value. Great to know you have booked Ibis Sydney Airport later this year and we hope you find your experience again a pleasing one. Warm regards Natalie Bussenschutt General Manager ibis Sydney...

Reviewed 3 weeks ago via mobile

We stayed here before flying out from Sydney airport. Plesenty suprised, room was very well sound proofed . Bed comfortable, Location very convenient And the morning coffee at the breakfast room was actually very good, Can't ask much more from an airport hotel

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Helpful?
Thank Matthew L
Natalie B, General Manager at Ibis Sydney Airport, responded to this review

Dear Matthew L, Thank you! We very much appreciate you sharing your feedback on TA and that you were positively surprised with your stay! Delighted to know you enjoyed all aspects of ibis Sydney Airport and we fulfilled our objective. Thank you again for sharing your experience and for choosing to stay with us and we look forward to welcoming...

Birmingham, United Kingdom
Reviewed 3 weeks ago via mobile

Should have been at mercure hotel which looked decent but my work messed up the booking. The ibis resembles a prison. Small pokey dark and dingey little cell like rooms. Small bathroom but it's clean. The general hotel is filthy. Carpets outside the lifts on 4th and 6th floor filthy and stained. Very dark dingey corridors. Very depressing gray walls....

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Helpful?
Thank lukeoncomputer93
Natalie B, General Manager at Ibis Sydney Airport, responded to this review

Dear lukeoncomputer93, Thank you for taking the time to share your feedback on TA regarding your experience at ibis Sydney Airport. I am very sorry that your experience did not meet your expectations and please allow me to express my sincerest apologies. We do have a proactive and preventative maintenance program to ensure the upkeep and cleanliness of the hotel...

Bangkok, Thailand
Reviewed 3 weeks ago

had a night and decided to stay at this place and not at their budget hotel which was closer to the airport. It is definitely a good upgrade - they have a good breakfast, restaurant (which closes at 10pm) - not sure about room service. Clean rooms, etc.there is the shuttle from the airport which makes it convenienet. The MASCOT...

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Helpful?
Thank Colin F
Natalie B, General Manager at Ibis Sydney Airport, responded to this review

Dear kolyn_666, Thank you for taking the time to post your feedback on TA regarding your stay at Ibis Sydney Airport. We appreciate that you found our rooms clean and our food & beverage offering favorable and hopefully your interaction with our team was at all times friendly and professional. To respond to a couple of your queries; the Ibis...

Reviewed 3 weeks ago via mobile

The only thing this hotel has going for it is it's proximity to the airport. Very expensive, small rooms, the smallest bathroom looks like an after thought, tiny window, the fee you have to pay for parking onsite is extortionate. No points on the Accor card if you book thru an agent!!!!WTF

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Helpful?
Thank Darren S
Natalie B, General Manager at Ibis Sydney Airport, responded to this review

Dear Darren, Thank you for taking the time to share feedback about your experience at ibis Sydney Airport. I am very sorry that your experience of our hotel did not meet your expectations, please allow me to express my sincerest apologies. However I do hope you found our team to be friendly and helpful as customer service is our top...

Brisbane
Reviewed 4 weeks ago

A very 'no frills' commuter style hotel. Service was great, although didn't appreciate my key not working after an 18 hour work day! All in all quite pleasant. Didn't enjoy the step up into the 'space capsule' ensuite (too small to be called a bathroom!).

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Helpful?
Thank travel_tips_from_us
Natalie B, General Manager at Ibis Sydney Airport, responded to this review

Dear travel_tips_from_us, Thank you! We very much appreciate you taking the time to share your feedback regarding your stay at Ibis Sydney Airport, in particular commenting on our great service and pleasant overall experience, and I will certainly share your review with our team. Thank you again for sharing your experience and for choosing to stay with us and we...

London, United Kingdom
Reviewed 4 weeks ago

We are two elderly women travelling from half way across the world, we didn't enjoy our time at sydney for the first day due to the airline stuffing us around. When we arrived at the Ibis Sydney Airport we were cranky and annoyed due to our day. We ended up going to the counter and i must say, i took...

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Helpful?
1Thank sj196073
Natalie B, General Manager at Ibis Sydney Airport, responded to this review

Dear sj196073, Thank you! It was very lovely to read your review and thank you for putting in so much detail. It is fantastic to hear we were able to demonstrate to you both our true ibis hospitality spirit as the team genuinely care about our guests and the impact their service has towards each person. We do recognize that...

Sydney
Reviewed 4 weeks ago

I chose this hotel because of the location: easy walking distance from Mascot station and the Domestic Terminals 2 & 3. There is a shuttle bus to Terminals 1,2 and 3, but we chose to walk. The hotel was a pleasure to stay at. The staff were friendly, and the rooms were very comfortable and quiet. Meals in the restaurant...

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Helpful?
Thank oziwarren
Natalie B, General Manager at Ibis Sydney Airport, responded to this review

Dear oziwarren, Thank you! We very much appreciate you taking the time to share your feedback regarding your stay at Ibis Sydney Airport. We are so pleased to read that you recommend our hotel to other travelers and please know that your personal referral means a lot to us. We look forward to welcoming you both back to ibis Sydney...

Sawtell, Australia
Reviewed 4 weeks ago

This hotel ticks lots of boxes, its close to the airport, its clean, it has luggage storage and it has a restaurant where you can get a meal til 10pm or a drink til midnight. But the biggest plus is the staff - they are so accommodating and helpful it will make your stay.

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Helpful?
Thank sawtellrob
Natalie B, General Manager at Ibis Sydney Airport, responded to this review

Hi sawtellrob, Thank you! We very much appreciate your kind feedback, especially regarding our fantastic team. It makes it all worthwhile to know we have made your stay so pleasant and enjoyable as we strive to provide the best customer service to our guests every day. Thank you again for sharing your experience and for choosing to stay with us...

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02/04/2017 03/04/2017
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Bar/Lounge
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Public Wifi
  • Paid Internet
Services
  • Shuttle Bus Service
  • Airport Transportation
  • Multilingual Staff
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry
  • Breakfast Available
Official Description (provided by the hotel)
Ibis Sydney Airport - introducing our newly refurbished AAA rated 3.5 star property at Sydney Airport. We are 100% non smoking with a restaurant, bar, internet access, guest laundry and car parking (fee applies). Ibis - Hotels the way you like them. ... more   less 

Additional Information about Ibis Sydney Airport

Address: 205 O'Riordan St, Mascot, Botany Bay, New South Wales 2020, Australia
Region: Australia > New South Wales > Greater Sydney > Botany Bay > Mascot
Price Range: $137 - $229 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Ibis Sydney Airport 3*
Number of rooms: 200
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Also Known As:
Ibis Hotel Sydney Airport
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Questions & Answers

Here's what travellers have asked, with answers from Ibis Sydney Airport staff and other travellers.
26 questions
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Questions? Get answers from Ibis Sydney Airport staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for an upper floor room facing away from the traffic.”
 of 5 bubbles Alexandrasmom817, 16 Mar 2017 | Read review
“Ground floor can be noisy as guests come in late at night”
 of 5 bubbles kenbearfield, 16 Mar 2017 | Read review
“higher could be better and less noisy”
 of 5 bubbles 753colinf, 27 Feb 2017 | Read review
“Rooms are quite noisy, you can here the traffic - road and air.”
 of 5 bubbles travel_tips_from_us, 23 Feb 2017 | Read review
“The rooms are very clean and well looked after. Choose the quieter side, just ask the front desk team, they look after you.”
 of 5 bubbles sj196073, 23 Feb 2017 | Read review
5 of 5
Expedia.com
USD 127*
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TripAdvisorUSD 127
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*Disclaimer
Prices are for 1 room, 2 adults
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