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Holiday Inn Sydney Airport

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1,129 Reviews from our TripAdvisor Community

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Showing 1,065: English reviews
Cessnock, Australia
Reviewed 7 March 2015

my friends and I stayed one night at the Holiday inn on a Saturday night. We found it extremely hard to find as the GPS sent us to the oppisite side of the road so i suggest not to use a GPS. when we first got there all the staff were nice they took my credit card and held $50.00...

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Helpful?
1Thank TJ F
Gareth L, General Manager at Holiday Inn Sydney Airport, responded to this review

I'm glad you had a comfortable nights sleep at the hotel, the pillows really are amazing..! I will share your comments with the team, they will be excited to hear that you had such a positive experience with us. We look forward to welcoming you back in the future. Kind regards Gareth Long General Manager

Reviewed 2 March 2015

Due to bad weather, the flight is delayed for one day towards Beijing. I have no choice, decide to find close by hotel. Queried for a couple of hotels, this is the only one with vacancy left. since I arrive so late, and so tired, didn't look around surroundings in detail. I picked up the key and rushed into bathroom....

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Helpful?
Thank Silentcore
Gareth L, General Manager at Holiday Inn Sydney Airport, responded to this review

Thank you for the wonderful review of Holiday Inn Sydney Airport..! It's a shame that you had to experience a delayed flight, but we are happy we could provide a comfortable and inviting place for you to rest. The views of the airport are really amazing and many of our guests comment on how interesting the "plane watching" can be....

Darwin, Australia
Reviewed 26 February 2015

The hotel was close to family and events we needed to attend. A short drive to a range of amazing restaurants. The room service was super quick and the meal high quality. The best part was the ability to watch planes at Sydney airport take off and land, I loved it. The staff were excellent and friendly and assisted us...

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Helpful?
Thank CraigSandy09
Gareth L, General Manager at Holiday Inn Sydney Airport, responded to this review

What a great review, thank you for sharing your feedback with us. Watching the busy Sydney terminals can be extremely interesting and a number of our guests mention the views from the hotel are something a little bit special. We're so pleased that you had a positive stay with us and hope you had fun catching up with family. Looking...

Saint Louis, Missouri
Reviewed 22 February 2015

I love this hotel. I consider it an upscale Holiday Inn. The rooms are large and beds are extremely comfortable. Great work out center as well. Biggle’s bar inside the hotel is a great watering hole and had darn good food. It has great open air patio area as well. I’ve stayed here several times and the bar is always...

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Helpful?
Thank dunder36
Gareth L, General Manager at Holiday Inn Sydney Airport, responded to this review

Nothing makes me happier than hearing people say they "love" our hotel..! We aim to deliver an experience that feels like your home away from home and we realise so much of that comes from providing warm, genuine service. Biggles Bar is an excellent place to enjoy a drink or some food and the atmosphere adds to this nicely. Thank...

Melbourne, Victoria, Australia
Reviewed 21 February 2015

This hotel is situated close to the airport and within walking distance fro the domestic terminals (only if you have hand luggage) If you have large luggage jump on the shuttle which goes around all the airport hotels. Its only few dollars and can be charged back to the hotel. Hotel itself is nice and clean with all necessary amenities....

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Helpful?
1Thank Paul S
Gareth L, General Manager at Holiday Inn Sydney Airport, responded to this review

Many of our guests utilise Holiday Inn Sydney Airport while transiting through Sydney, so we aim to deliver a warm, genuine and stress-free experience. Thank you for sharing your feedback with us, I'm glad you've had a chance to spend some time in Biggles Bar, it has a great atmosphere and is an awesome option for an after-work drink or...

Brisbane, Australia
Reviewed 20 February 2015 via mobile

Stayed here for one night when arriving from overseas. Hotel is nice and in a good location close to domestic airport (not walking distance). Was upgraded to a top floor corner room as my partner is ihg gold member. Staff were ok and good but not the best customer service I received when checking in. Room was nice and spacious...

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Helpful?
Thank Rameez H
Gareth L, General Manager at Holiday Inn Sydney Airport, responded to this review

Thank you for taking the time to review Holiday Inn Sydney Airport..! We greatly appreciate your feedback and I'm pleased to hear you had a pleasant stay with us. The benefits of being an IHG Rewards Club member are many and I'm happy you were able to enjoy an upgraded room during your stay. We look forward to welcoming you...

Schleusingen, Germany
Reviewed 20 February 2015 via mobile

The holiday inn is a good hotel close to the airport who is offering for an affordable price the airport shuttle. It's a typical business hotel, good for the first night after a long flight. Very close to the metro station mascot, within 15 minutes down town. Price is ok, not cheap but for Sydney good value for a 4...

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Thank foersan
Gareth L, General Manager at Holiday Inn Sydney Airport, responded to this review

We agree that the location of Holiday Inn Sydney Airport is ideal and I'm pleased it suited you well for your time in Sydney. Thank you for taking the time to share your experience and we look forward to welcoming you back in the near future. Kind regards Gareth Long General Manager

Coffs Harbour, Australia
Reviewed 17 February 2015 via mobile

We stayed just one night here before our early morning flight the next day to bali . It was great having a restaurant choice in the hotel so we didn't have to venture outside . It is still a taxi ride away from the international airport but not too far . The only negative was the air con was set...

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Thank Sandhut
Gareth L, General Manager at Holiday Inn Sydney Airport, responded to this review

It sounds like you had a great stay, which makes us very happy..! Thank you for sharing your experience with our team. A great nights sleep and an awesome shower are key ingredients for a good hotel stay so we make sure we get these things right. My apologies regarding the air-conditioning, I'm pleased though that you were still able...

Reviewed 16 February 2015

Waited 20 mins for shuttle bus only to stop a 3 hotels before getting to holiday inn. Had I known it was a shared service I would have taken a cab. Then in the morning found out that I was charged for the ride in the bus! The only reason I waited and put up with the high speed driving...

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Helpful?
1Thank Rolo C
Gareth L, General Manager at Holiday Inn Sydney Airport, responded to this review

Thank you for the great review and for taking the time to share some feedback. It's fantastic to hear that your experience at the hotel met your expectations. I'm sorry that the shuttle service was not at its usual standards. I will share this feedback with the provider, but please accept my apologies for this affecting your overall experience. We...

Katherine, Australia
Reviewed 15 February 2015

I stayed here unexpectedly as my flight had been cancelled. It is about 1.5 km from the airport and the shuttle bus leaves every 30 mins for the hotel I am told. Unfortunately I had just missed a shuttle bus and with a few back packs, computer and other luggage, and having already had 2 flights it was too far...

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Helpful?
Thank Jasminette
Gareth L, General Manager at Holiday Inn Sydney Airport, responded to this review

I'm very pleased to hear you had such a positive experience with us at Holiday Inn Sydney Airport. The shuttle service makes it very easy to get from the airport to us and vice-versa. I'm always particularly pleased when I hear great feedback about our team, so thank you for recognising the service you received. Please accept my apologies for...

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Amenities

Highlights
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Paid Wifi
  • Paid Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Multilingual Staff
  • Breakfast Available
Official Description (provided by the hotel)
Conveniently positioned, Holiday Inn Sydney Airport is located only minutes from Sydney Airport's international and domestic terminals with regular airport shuttle transfers to and from the hotel. Situated in the heart of the growing Mascot precinct of restaurant, cafes, bars and shops - you'll never feel to far away from anything. A two minute walk to nearby Mascot Train Station will have you in the city within 15 minutes to view the well-known Sydney attractions. All 250 guest rooms have views towards the city skyline or airport and have been custom designed with guest comfort in mind. Standard rooms come equipped with a choice of soft and firm pillows, double-glazed windows, flatscreen TVs, high speed internet access and ensuite with dual pressure showerhead. Enjoy a delicious dinner in Sirocco Restaurant with a menu inspired by the flavours of the globe or enjoy a more relaxed atmosphere and socialise with friends or colleagues in Biggles Bar for tasty bar bites and refreshing drinks. Holiday Inn Sydney Airport boasts a 24 hour gymnasium, sauna, business centre, 5 flexible meeting spaces, secure underground car park and VIP Lounge. Experience the relaxed, genuine and friendly service at Holiday Inn Sydney Airport for your next Sydney stopover, perfect for both business and leisure travellers. ... more   less 

Additional Information about Holiday Inn Sydney Airport

Address: Corner O'Riordan Street & Bourke Road, Mascot, Botany Bay, New South Wales 2020, Australia
Region: Australia > New South Wales > Greater Sydney > Botany Bay > Mascot
Price Range: $157 - $370 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Holiday Inn Sydney Airport 4.5*
Number of rooms: 250
Reservation Options:
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Also Known As:
Holiday Inn Sydney Airport Hotel Mascot
Sydney Holiday Inn
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Sydney Airport staff and other travellers.
18 questions
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Questions? Get answers from Holiday Inn Sydney Airport staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“rooms facing Qantas Building so children can play spot the aeroplanes flying in the sky.”
 of 5 bubbles manfromcanberra, 25 Nov 2016 | Read review
“Not sure we had a room at the front on the 8th floor which was very quiet”
 of 5 bubbles 900cook, 15 Nov 2016 | Read review
“I was on 4th floor, and it was definitely quiet”
 of 5 bubbles F5598AWdavidk, 14 Nov 2016 | Read review
“Compare parking, breakfast and shuttle and then have a look at package deal with Holiday Inn!!”
 of 5 bubbles botz69, 12 Oct 2016 | Read review
“I love the airport view however if you like your room dark request one on the over side of the building.”
 of 5 bubbles LancDi, 30 Sep 2016 | Read review
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