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Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Situated within walking distance from the domestic terminal and 5 minutes by car from the international terminal The Branksome Hotel & Residences (TBHR) is ideal for those who are seeking luxury living for a short layover at Sydney Airport or for business meetings at the airport precinct. Yet the CBD is also only 8 km on the highway, making a shopping trip downtown just a short ride away..
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60 Robey Street, Mascot, New South Wales 2020 Australia
The Branksome Hotel & Residences
617 reviews
Getting there
Somewhat walkable
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The Branksome Hotel & Residences strikes a chord with guests for its range of praised amenities, including fully-equipped rooms and quality on-site features like pools and gyms, complemented by a modern and tasteful atmosphere. The spacious rooms, complete with kitchens and laundry facilities, are consistently lauded for their cleanliness.
While opinions on the value proposition vary, with some guests mentioning reasonable pricing and others pointing out extra charges, the proximity to the airport is a highlight for many. The staff's friendliness and attentiveness often receive commendations, despite occasional service hiccups.
Location
Convenient
Atmosphere
Lively
Rooms
Spacious
Value
Reasonable
Cleanliness
Immaculate
Service
Inconsistent
Amenities
Well-appointed
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The hotel is in quiet lane with houses. But you do hear the regular aeroplane taking off. We were in a 2 bedroom apartment on 6th floor. Very clean well kept and in very good condition. The beds were great and had an option to get a soft cover in case the bed is too hard for you. The room has almost everything you could think of. Coffee maker, all bathroom amenities, iron with board, bath robe… In the kitchen- Pans, bowls plates, glasses,cutlery, washer dryer dish washer.. We were very happy with our room. Breakfast however was very basic continental and the vegetarian options were very limited. The in house restaurant also has no vegetarian options. There’s no public transport near by. It’s all quite a walk away. There’s an airport shuttle at regular intervals for $10 per person. We lost a room key and it’s chargeable at $10 for a lost key. We really enjoyed our stay here except that location was quite an issue. Would recommend staying somewhere more central to everything because we ended up wasting lot of time/ money getting anywhere.
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Date of stay: June 2024Trip type: Travelled with family
Room Tip:No public transport nearby.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from The Branksome Hotel, Owner at The Branksome Hotel & Residences
Responded 22 July 2024
Dear Rupalmeghani, Thank you for choosing to stay at The Branksome Hotel & Residences, we appreciate your feedback and we are very pleased that your expectations were met. On behalf of the entire team, thank you for the amazing 4-star review, we look forward to seeing you again. Kind Regards, Branksome Management
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Stayed here recently for just one night before flying the following day. Really nice place, well presented with friendly staff. Lovely apartment. The food in the restaurant was excellent. Be aware that the bars do close relatively early, with last orders around 9.30 pm. One of the bars is on the 7th floor and on check in we were given 2 for 1 drinks vouchers, but we could not use them as it closed before we could get there. There is a regular shuttle bus service to the airport, which you need to book in advance with reception. They will show you the timetable. The bus is charged at $10 AUD per person and was a good service. Will definitely use again when in Sydney.
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Date of stay: December 2023
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from The Branksome Hotel, Owner at The Branksome Hotel & Residences
Responded 21 Dec 2023
Dear B7432HGmarkj, Thank you for choosing to stay at The Branksome Hotel & Residences, we are very pleased that your expectations were met and that our team had taken care of you. On behalf of the entire team, thank you for the amazing 5-star review, we look forward to seeing you again. Kind Regards, Branksome Management
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Perfect airport hotel - easy enough walk from the domestic terminal, and an equally easy walk to Mascot station and the most vibrant old-school Sydney shopping strip you could wish for. Rooms are modern and finished in a very premium manner - I was able to do a load of washing in the apartment (washer and dryer provided), full kitchen and pod coffee machine … it’s all there. Staff were terrific, sorting out an error on the bed configuration (made by Agoda) with no fuss, and helping to print and staple luggage tags for departure. I’d actually stay there again if I was going to Sydney, let alone needing an airport hotel, the experience was that good.
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Date of stay: March 2024Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from The Branksome Hotel, Owner at The Branksome Hotel & Residences
Responded 3 Sept 2024
Dear aj4422016, Thank you for choosing to stay at The Branksome Hotel & Residences, we appreciate your feedback and we are very pleased that your expectations were met. On behalf of the entire team, thank you for the amazing 5-star review, we look forward to seeing you again. Kind Regards, Branksome Management
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Had a fairly disappointing stay. Booked a supposed 2 bedroom suite with office/bedroom for myself, my mum, sister and little brother. The office/bedroom had a pull out wall to turn it into an enclosed space. The lock on the wall/door was the same as the one in the ensuite, which came with a sign to use a “tool” to use if the lock got stuck; tool being a piece of PVC with a cut out.
I slept in the office space, and kept the special tool with me in case I had issues in the morning. Unfortunately, the lock stuck and their piece of PVC was unable to unlock it. My mum called down for a key. Ten minutes later, housekeeping came, saw the door was locked and went “Oh we need a key for that.” Another ten minutes, they bring a key, which just spins in the lock. The lock is broken. Maintenance is called. They cannot budge the lock. The entire lock assembly is drilled out of the door, and after an hour of sitting, I’m out.
I understand things break, locks seize. But the existence of the “special tool” indicates an awareness that perhaps these locks are not the best quality. The staffs lack of regard for the urgency of the situation was also quite ridiculous. Three calls to the front desk for help shouldn’t be necessary when someone is trapped in a room. Kudos to the maintenance man though, he was very efficient breaking the lock off.
We received a heartfelt apology from the lady at the front desk on checkout, and nothing else. Would not stay here again.
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Date of stay: September 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from The Branksome Hotel, Owner at The Branksome Hotel & Residences
Responded 24 Sept 2024
Dear Ruth C, Thank you for your feedback regarding the door lock issue during your stay. We sincerely apologize for the inconvenience and frustration this caused and we appreciate your patience as we worked to resolve it. We first received a call for assistance at 8.32 am. Our Housekeeping responded within 10 minutes. Due to the locking mechanism malfunctioning, we had to resort to getting assistance to drill out the defective lock. We finally managed to open the door at 9.25am. The locks are all approved according to Australian standards. The tool is prepared not because the thumb lock is of bad quality but because the door could have misaligned slightly, causing difficulty in asserting enough force to turn the thumb lock. In this case it was the door mechanism itself that failed. Once again we apologise sincerely for this unfortunate mechanical malfunction. Kind regards, Branksome Management
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Absolute best hotel in the Sidney area. We have stayed in a few places. Had to leave an Airbnb on 130 warners avenue in Bondi because of mold and cockroaches and told we might not get our refund for the five nights remaining. So we came to this beautiful hotel which is first class all the way and very reasonable. Lovely pool lovely service. Highly recommend staying here and close to the airport and only short Uber ride to circular quay
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Date of stay: November 2024Trip type: Travelled with family
Room Tip:Do not stay at 130 warners avenue Bondi. It was an absolute nightmare so we ended up canceling 5...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from The Branksome Hotel, Owner at The Branksome Hotel & Residences
Responded 23 Nov 2024
Dear X1213DLbird, Thank you for sharing your experience! We’re so glad our hotel was a great choice after your previous accommodation challenges. It’s wonderful to hear you enjoyed the pool and the service from our team. We truly appreciate your kind recommendation and are pleased our location worked well for your travels. We look forward to welcoming you back on your next visit to Sydney! On behalf of the entire Branksome team, thank you again for the fantastic 5-star review. Kind regards, The Branksome Management Team
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We loved our stay - the facilities were not only clean but very good standard. The pool was a little cool the first day but maybe I was just expecting warmer! After that the next few days the pool was a great temperature for swimming laps. The Plane Spotter's Bar on the rooftop is a hidden gem! Loved our room. Highly recommend booking the 2bed +study if you can afford it, over the 2bed as you are guaranteed a Robey St facing room and that was by far the best part! The sunshine on the balcony was heavenly! LOVE the blackout curtains! so good for quality sleep!
The Plane Spotter's Bar service could be a bit slow if people had ordered cocktails - there really needs to be at least 2 staff at all times there. But really, such wonderful service I can't complain too much. Other tiny thing was our room wasn't vacuumed during our stay and we called to ask if the dining area could be (we had kids who made a bit of a mess neat the table) and they never came to do it. But very minor. ( I forgot to provide this feedback at checkout but it didn't really affect our stay and would 100% stay again!)
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Review collected in partnership with this hotel
Date of stay: July 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from The Branksome Hotel, Owner at The Branksome Hotel & Residences
Responded 16 Aug 2023
Dear holidaysometimer, Thank you for choosing to stay at The Branksome Hotel & Residences, we are very pleased that your expectations were met and that our team had taken care of you. On behalf of the entire team, thank you for the amazing 5-star review, we look forward to seeing you again. Kind Regards, Branksome Management
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I booked a 2 bedroom apartment at this Hotel for about $320. I was very impressed with the size of the apartment for the money we paid. Even somewhere like the Hilton you get a tiny room, and even though it is nice it is not very spacious and you would pay more money. Our apartment had a big dining and lounge area, big balcony, study and two ensuite bathrooms. One minor concern was the bathtub could have been cleaned more properly, I had to rinse it out before use. Apart from this overall the experience was good. There is a nice spacious sauna at this property and a beautiful pool The restaurant (Nate's) is very nice and the rooftop bar is lovely too, great atmosphere and a nice space.Great drinks.
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Review collected in partnership with this hotel
Date of stay: November 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
I stayed at The Branksome for one night on stop-over for a flight the following morning. The rooms are studio style and very spacious, with all the amenities you could need (including washing machine, dryer, equipped kitchen with dish washer). The bed was quite firm however they did offer a mattress topper for those who prefer a softer bed. My only concern was that the room smelt quite damp and almost slightly mouldy, although they did have a reverse cycle air conditioner that wasn’t switched on so after getting some of the air flowing that seemed to help. The offered room service with the ordering via a tablet in the room, service was quick and the food was lovely. There’s also an airport shuttle service which you have to book the night before for $10, although I didn’t use this service as I found it quicker and approximately the same cost to get an Uber at a time that was more suitable for me.
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Date of stay: December 2022Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from The Branksome Hotel, Owner at The Branksome Hotel & Residences
Responded 19 Dec 2022
Dear Miss_emc, Thank you for taking the time to review The Branksome Hotel and Residences. We are happy to hear that you had a comfortable stay. On behalf of the entire team, we look forward to welcoming you to The Branksome Hotel & Residences very soon. Kind Regards, Branksome Management
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The earliest we could checkin was 3 mins before the guarenteed check in despite reqestuing early check in at the time of booking AND at 7am on the day of the booking. We were told we would be priotized and that as soon as a type of room that we booked became vaccant, they would send the cleaning staff to that room. which obviously didnt happen. Front desk manager was rude and has awful communication skills.
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Review collected in partnership with this hotel
Date of stay: February 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from The Branksome Hotel, Owner at The Branksome Hotel & Residences
Responded 5 Mar 2024
Dear Willdsilva98, We always try to accommodate special requests such as early check-in if we have rooms available, however this is always subject to availability and depends on hotel occupancy. At no time did we make any commitment for early check-in during your booking. The Duty Manager did prioritize your room however, the rooms with the same room type you booked only got vacated close to our check-out time at 11:00. We have checked our CCTV and audio footage and at no point did we hear the Duty Manager being rude when he was attending to you. We are satisfied that our staff have acted with the utmost professionalism and courtesy. We are happy to share the footage when you are next in Sydney. We will keep this footage for 2 months. We will be ready to provide you a full refund if you find any rude behaviour in the footage as you alleged. We look forward to meeting you soon. Kind regards, Branksome Management
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The actual apartment was decent, in a functionally efficient kind of way. I appreciated the washing machine and tumble dryer. And being tired, room service was an unexpected surprise. However … there’s also a rather unpleasant air hanging over it. The 25-minute walk from the Domestic terminal is grotty and insalubrious. On arrival you begin to see the Branksome’s air of suspicion. Not only is there a pre-auth on your card but they actually take a $100 deposit, which they claim to refund in “up to 2 weeks” on international cards. Not only this, but they also insisted on taking down my credit card details. So not just a swipe or key-pin but actually copying the card. I don’t like this. When I eventually received my room key I needed to remind them that they still had my passport sitting in the photocopier. In the room you’ll see a suite of warnings: $2000 if you cook too vigorously, $300 if you smoke, $10 if you don’t remember to return all your room keys. You might say those warnings are justifiable but it all adds to the air that you’re under suspicion from the outset. It’s cheap but does that make it worth the aggro?
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Date of stay: October 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Can't say for sure. We had no car and only stayed 2 nights. We did walk the three blocks into the small town of Mascot several times and there were cars parked along the street. (Hotel is in a residential area). But whether you would be allowed to park there and leave your car for many days is something I can't answer.
Dear 1234bambie,
Thank you for choosing to stay at the Branksome Hotel & Residences and we are excited to host your stay with us.
Please feel free to contact us on our website with your inquiry and they would be more than happy to assist you.
Looking forward to hearing from you soon.
Kind regards,
The Branksome Team
"Do not stay at 130 warners avenue Bondi. It was an absolute nightmare so we ended up canceling 5 days that we had remaining and came here. This is a five-star hotel! "
There are more places to choose from in the Mascot area.
PRICE RANGE
AU$173 - AU$298 (Based on Average Rates for a Standard Room)
LOCATION
AustraliaNew South WalesGreater SydneyMascot
NUMBER OF ROOMS
152
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
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