Meriton Suites Mascot Central
3,950 reviews
#2 of 14 Hotels in Mascot
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8 Jackson Drive, Mascot, New South Wales 2020 Australia
Update from hotel: This property has indicated that they are taking safety precautions against COVID-19 and is temporarily closed until 01/04/2021.Read more
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Full view
View all photos (560)560
Room & Suite (278)
Pool & Beach (12)
Travel safe during COVID-19
What you can expect during your stay
- All linens sanitized in high-temperature wash
- Face masks required for staff in public areas
- Floors marked for social distancing
- Hand sanitizer available to guests & staff
- Paid stay-at-home policy for staff with symptoms
- Regularly sanitized high-traffic areas
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Updated 28/07/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Meriton Suites Mascot Central
Updated 28/07/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#2 of 14 hotels in Mascot
Location
Cleanliness
Service
Value
2020 Travellers' Choice Best of the Best
Touch down at Sydney Airport’s full-service accommodation at Meriton Suites Mascot Central and be warmly welcomed 24 hours a day by our professional Guest Services team. Upon entering one of our 383 suites, you will be stunned by the stylish and generous living spaces, fully equipped gourmet kitchen, an internal, self-contained laundry. Designed for living, not just sleeping, you will experience the perfect stay in a suite that promises more space and value than a typical hotel room. Opened as the first apartment-hotel in the area to have a fully operational Arrivals Lounge, our guests are able to enjoy the better value and better quality known to Meriton Suites. Freshen up with a shower after a long haul flight, enjoy a coffee or tea, connect with complimentary Wi-Fi or simply relax in a lounge full of comforts. You can also indulge in our exclusive guest recreational facilities including a steam room, indoor heated swimming pool and state of the art gymnasium.
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Full view
Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Complimentary instant cofffee
Children's television networks
Highchairs available
Taxi service
Secured parking
Wifi
Pool / beach towels
Indoor pool
Heated pool
Shallow end in pool
Fitness / spa changing rooms
Sauna
Complimentary tea
Vending machine
Business Centre with Internet Access
Spa
Steam room
Baggage storage
Concierge
Convenience store
Currency exchange
Non-smoking hotel
Outdoor furniture
Shared lounge / TV area
Shops
ATM on site
First aid kit
Umbrella
24-hour check-in
24-hour front desk
Express check-in / check-out
Clothes dryer
Dry cleaning
Self-serve laundry
Washing machine
Ironing service
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Room features
Blackout curtains
Air conditioning
Additional bathroom
Desk
Dining area
Coffee / tea maker
Cable / satellite TV
Bath / shower
Housekeeping
Private balcony
Safe
Sofa
Telephone
Wardrobe / wardrobe
Clothes rack
Iron
Laptop safe
Private bathrooms
Wake-up service / alarm clock
Dishwasher
Microwave
Oven
Refrigerator
Stovetop
Electric kettle
Kitchenware
Flatscreen TV
Radio
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Centrally Located
Quiet
Languages Spoken
English, Chinese
Location
Full view
81Good for walkers
Grade: 81 out of 100
65Restaurantswithin 1 km
8Attractionswithin 1 km
Contact
8 Jackson Drive, Mascot, New South Wales 2020 Australia
Getting there
MascotSydney Trains4 min
Domestic AirportSydney Trains16 min
3,950Reviews45Q+A100Room tips
Reviews
Traveller rating
- 3,073
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- 127
- 36
- 31
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Popular mentions
Very central to all terminals and the city will base ourselves there when visiting Sydney or in transit for traveling overseas. Room was very good, well set out and excellent provisioned kitchen. Lovely view of the airport from Level 14.
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Review collected in partnership with this hotel
Date of stay: June 2020
Helpful
Response from Meriton Suites, Guest Services / Front Office at Meriton Suites Mascot Central
Responded 16 Jul. 2020
Hi henty910, Thank-You for taking the time to leave a review. It's great to hear that you enjoyed our top level view of the airport! We look forward to hosting you again soon. Until then! Kind Regards, James D. Front Office Manager
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The overall experience is quite good and the room met my expectation. I encountered no major issue with any hotel service and the staffs were pretty friendly as well. The only critique that I had is the floor and the carpet should be cleaner since I found hair on the ground that didn't belong to me.
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Review collected in partnership with this hotel
Date of stay: July 2020
Helpful
Response from Meriton Suites, Guest Services / Front Office at Meriton Suites Mascot Central
Responded 16 Jul. 2020
Hi kennethck615, Thank-You for taking the time to leave a review. It's great to hear that we met your expectations, and there were no major issues throughout your stay. It is unfortunate however to hear of the minor cleanliness issues, so we will most certainly be passing on your feedback to our Housekeeping team. Thank You again, and wishing you all the best. Kind Regards, James D. Front Office Manager
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Nice new building pretty well set out for short term guests. Excellent front office service. Close to amenities including supermarket, fresh food, eclectic restaurants and bars. 5 minute walk to trains. Now all they need to do is get the housekeeping up to standard. That was a big letdown...
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Review collected in partnership with this hotel
Date of stay: June 2020Trip type: Travelled on business
Helpful
Response from Meriton Suites, Guest Services / Front Office at Meriton Suites Mascot Central
Responded 14 Jul. 2020
Hi donmulcahy, Thank You for taking the time to leave a review. It's great to hear that you enjoyed the Reception staff and amenities. Your kind words will most certainly be passed on as well. It is however disappointing to hear about the housekeeping issues you encountered. Rest assured, we will be looking into this. Would love to host you again in the future, so please do not hesitate to reach out. Until then! Kind Regards, James D. Front Office Manager
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Have stayed at this hotel many times and always had good experiences. Had booking for 12 days, hotel closed on 9th day and we were relocated to another location around the corner to poorer location. Inconvenient to say the least. Standard of room servicing has dropped off. Must have put put an idiot in charge as its showing in the standard of staff training.
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Review collected in partnership with this hotel
Date of stay: July 2020Trip type: Travelled on business
Helpful
Response from Meriton Suites, Guest Services / Front Office at Meriton Suites Mascot Central
Responded 14 Jul. 2020
Morning Mr. Phillip, It was a pleasure to speak to you at Mascot Central on Check-Out of the 8th of this month, your understanding was very much appreciated. It was disappointing to hear that your stay at our nearby location was subpar, and I will be passing on the feedback accordingly. As discussed on Thursday, I hope you have enjoyed your week at Kent Street in the city, and truly hope to host you again in the near future. Apologies once again for the relocation, and wish you all the best. Kind Regards, James D Front Office Manager
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I found dried blood on the bathroom towel they gave me and I complained about it and they tried to tell me it was glue. They gave no compensation they argued with me over it. Complete lack of professionalism. The compensation they gave me was 15% off the room and new towels. I decided to leave instead. Horrible coming from the duty manager to try convince me it’s something else when it’s clearly what it is. Horrible and will never come back here.
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Review collected in partnership with this hotel
Date of stay: June 2020
Helpful
Response from Meriton Suites, Guest Services / Front Office at Meriton Suites Mascot Central
Responded 14 Jul. 2020
Hi nicolesvobodaa, Thank You for taking the time to leave a review. It's disappointing to hear about the issues you incurred during your short stay with us. Rest assured, we will be looking into this to prevent any issues from arising in the future. We would love to host you again in future, so should you wish to change your mind, please do not hesitate to reach out. Until then! Kind Regards, James D. Front Office Manager
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PRICE RANGE
USD 70 - USD 124 (Based on Average Rates for a Standard Room)
LOCATION
AustraliaNew South WalesGreater SydneyMascot
NUMBER OF ROOMS
383
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Claim Your Listing Frequently Asked Questions about Meriton Suites Mascot Central
Which popular attractions are close to Meriton Suites Mascot Central?
Nearby attractions include Manhattan Superbowl (1.1 km), Ice Zoo Ice Rink (0.4 km), and Archie Brothers Cirque Electriq Alexandria (1.1 km).
What are some of the property amenities at Meriton Suites Mascot Central?
Some of the more popular amenities offered include an indoor pool, free wifi, and a fitness centre.
Which room amenities are available at Meriton Suites Mascot Central?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Meriton Suites Mascot Central?
Guests can enjoy complimentary tea and free instant coffee during their stay.
Is parking available at Meriton Suites Mascot Central?
Yes, paid private parking on-site and secured parking are available to guests.
What are some restaurants close to Meriton Suites Mascot Central?
Conveniently located restaurants include La Boca Bar and Grill, La Bufala, and Mr. Nam.
Are there opportunities to exercise at Meriton Suites Mascot Central?
Yes, guests have access to an indoor pool, a fitness centre, and a sauna during their stay.
Are any cleaning services offered at Meriton Suites Mascot Central?
Yes, dry cleaning and self serve laundry are offered to guests.
Which languages are spoken by the staff at Meriton Suites Mascot Central?
The staff speaks multiple languages, including English and Chinese.
Are there any historical sites close to Meriton Suites Mascot Central?
Many travellers enjoy visiting Chinese Garden of Friendship (5.3 km), State Theatre (6.1 km), and St. Mary's Cathedral (6.6 km).