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Pullman Sydney Airport

191 O'Riordan St, Mascot, New South Wales 2020 Australia
Traveller (816)
Room & Suite (312)
Dining (101)
What is Travellers’ Choice?
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About

#7 of 15 hotels in Mascot
Location
Cleanliness
Service
Value
Travellers' Choice
Pullman Sydney Airport is the newest 5 star hotel at Sydney Airport, including all the features you would expect from a Pullman branded hotel. This upscale hotel offers 229 luxurious rooms and suites with extensive meeting facilities. Each room features open design, contemporary furnishing, double glazed windows and block out curtains to ensure you are well rested whilst in transit. Perfect for leisure and business travellers who expect comfort away from home.
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Property amenities
Paid private parking on-site
Wifi
Fitness Centre with Gym / Workout Room
Bar / lounge
Airport transportation
Business Centre with Internet Access
Conference facilities
24-hour security
Car park
Paid wifi
Restaurant
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Taxi service
Banquet room
Meeting rooms
Baggage storage
Concierge
Newspaper
Non-smoking hotel
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Blackout curtains
Air conditioning
Housekeeping
Room service
Safe
Iron
Minibar
Flatscreen TV
Wake-up service / alarm clock
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Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
5.0 of 5 stars
HOTEL STYLE
Trendy
Business
Languages Spoken
English

Location

191 O'Riordan St, Mascot, New South Wales 2020 Australia
Pullman Sydney Airport
1,183Review27Q+A100Room tips

Reviews
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Lydia V wrote a review 14 Apr
Sydney, Australia88 contributions6 helpful votes
Rooms were clean and spacious. We ordered the Breakfast $25 big portions yet no butter we had to call room services and the coffees and tea had 2 sachets each.. Parking cost $40 overnight more expensive than some of the valet parking in city. Friendly female staff at the bar and reception.. Good for an overnight only..
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Date of stay: April 2024Trip type: Travelled with friends
Room Tip: Parking is $40 No online or TV check in/out services Close proximity to train station and the...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Peter G wrote a review Mar 2024
Sydney, Australia1468 contributions585 helpful votes
We arrived early (noon) because of limited bus/train times from home but we were appreciative of the early checkin. As Accor Gold it seems we were allocated a high floor room but it wasn’t ready yet so we got the same type of room we booked. No amenity. Drink vouchers were provided. Not complaining at all and happy for the early room access. The checkin agent was very quick, efficient and helpful. The deluxe room was on a corner and had a bath. Bed was comfortable, everything was clean and spacious. Wifi worked well. Tv had Foxtel. There was some minor airport noise but we slept very well. We have 4 more stays here booked and are looking forward to those. Location is a 600m level walk from Mascot station and a touch further to the domestic terminals. It’s an easy 20 min walk with luggage to T2 (Virgin). There is an airport shuttle to both domestic and international terminus (20 or 30 mins due to traffic) for $12 each. A quality stay.
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Date of stay: March 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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elliepoppy wrote a review Mar 2024
London20 contributions44 helpful votes
Warm welcome in this modern and clean overnight hotel. We didn't use the restaurant so can't comment, but thoroughly recommend for domestic terminal flight. Good night sleep in great bed. We were cold as the aircon took ages to warm up but reception kindly sent up blanket without us asking which was good of them
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Date of stay: March 2024Trip type: Travelled as a couple
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Jadamros wrote a review Mar 2024
Petaling Jaya, Malaysia10762 contributions270 helpful votes
This is a modern and comfortable hotel located in Mascot, near Sydney Airport. It’s closer to the domestic terminal, probably about 1.4km and about 6km to the International airport. Though the Domestic Airport might seem close, the route is along busy roads and with luggage you should not attempt it. The hotel can help summon a taxi or arrange the airport shuttle for you (you pay, of course). Careful with taxis, not all of them are honest and may try to overcharge you. It is a short easy walk from the hotel to the Mascot railway station (about 600m), from where you can easily get the trains to downtown Sydney. There are also some basic restaurants around the railway station, if you want to eat outside the hotel. You could also take the train to the Domestic or International terminals if need be. All in all we found the location to be good. Being an Accor member, check-in was superfast and easy. We were given a voucher to claim a welcome drink (of your choice) from the bar. 2 keycards were given, you will need these to access your floor via the lift. The rooms were modern, stylish and clean with most of what you expect from an airport hotel. Complimentary wi-fi is provided, along with flat screen tv on the wall with plenty of channels. Wardrobe was the glass door type, where you can see your stuff hanging inside. Mattress was super-soft and comfy, loved it! Room was quiet, we had no issues with traffic noise. If there was a quirk in the rooms, was that the curtains did not close to the end, there was a bit of a gap remaining. We stayed twice at the hotel, and both rooms had this issue. Breakfast was really busy, and there seemed to be insufficient staff to attend to the customers. We had to try a few times to get attention to get some coffees. Breakfast buffet was standard fare, which you can get at any hotel, including eggs made to order. Would stay here again, if we happen to return to Sydney. We visited at a super busy time, so the room rates were extortionately high. If you get a good rate, it would be a good choice to stay here.
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Date of stay: March 2024
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Enjoy Experiences wrote a review Mar 2024
Mount Eden, New Zealand11 contributions4 helpful votes
Good Hotel Near the Airport. Positives: Room was clean and spacious with all the amenities. Check-in Acknowledged my Accor Platinum Status and was offered the benefits associated with it. If you are not too tired and sleeping, you can have a nice view of the Airport runaway from the room, to see flights taking off. Negatives: The club lounge is their restaurant. There were no vegetarian options, but chef was lovely enough to make me some vegetarian dumpling and potato balls. Breakfast was basic a class Australian Breakfast with limited options for other nationalities. Overall, a nice clean hotel for a overnight stay near the airport.
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Date of stay: October 2023
Value
Location
Service
Trip type: Travelled on business
Room Tip: Be prepared to carry your own bags in hotels in Australia
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Clancy-Smith wrote a review Mar 2024
Mount Coolum, Australia298 contributions85 helpful votes
Friendly and efficient check in. Our room was a very comfortable room overlooking the airport runways which were great to be able to see the planes arriving and departing. We dined at Mobius on two nights and the service and food were great. Breakfast each morning was plentiful and delicious and so close to the city my train for our work days. Looking forward to our next stay.
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Date of stay: February 2024
Value
Location
Service
Trip type: Travelled as a couple
Room Tip: 6 minutes by taxi to/from the airport 8 minute walk to Mascot station for trains to/from the...
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cmbeaver00 wrote a review Mar 2024
7 contributions3 helpful votes
Excellent hotel with a delightfully comfortable bed. The room was well designed. Unfortunately, my room was noisy due to the fact that it fronted the main road.. I found the restaurant and bar was friendly and the food was del ticious. The staff were helpful and friendlly. A shuttle from the hotel to the airport was convenient.
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Date of stay: February 2024Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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christopher P wrote a review Feb 2024
Melbourne, Australia297 contributions42 helpful votes
+1
We were travelling to Africa from Mel with a connecting flight from Sydney.We chose to stay as the Pullman has airport transfers to the airport at a cost around $25 for two,as we had early morning flight. Check in was quick and a couple of drinks at the bar in the lobby and had room service dinner. Great hotel to be close to the Apt if you are trans settings via Sydney. The room was comfortable and modern. Recommended to stay.
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Date of stay: April 2023Trip type: Travelled as a couple
Room Tip: Onsite parking is available if you have a hire car. Room service.
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Chris Z wrote a review Jan 2024
1 contribution
It was a short but unpleasant stay at Pullman Sydney Airport, arrived at the hotel close to midnight hoping to get a hot bath and a quick bite to eat before the flight. The check-in experience was pleasant, the young gentleman with the glasses was proficient and gladly offered information on the room service which was available at the time. Once I settled into the room, I tried scanning the QR code to order room service, however, the QR code kept on directing me to a webpage that displayed the Room Service is currently closed. After several attempts, I decided to get on the phone with the Room Service to order a meal and a drink. The phone kept on ringing but no one answered, after a few minutes I hung up the call annoyed. So I decided to get the hot bath going first and try for the second time calling the room service, still, no answer, and my patience was wearing thin. Third time lucky and I was able to get through, the gentleman on the other end of the line with an Indian accent wasn't very keen to go through the menu items and directed me to look up the menu on the TV screen. When asked what was wrong the the QR ordering system, the answer was the system was performing a midnight reboot sequence and needed to wait a little. Went to check on the bathtub, which had some water now and I could see hair and other debris floating around. This pretty much does it for me, tired and hungry I took my phone out and ordered Uber Eat, drained the water in the bath, and jumped into the shower. Considering Pullman Hotel is the high-end brand of the Accor group, I would be expecting a higher level of professional services from the hotel staff and room cleanliness that is above what a midscale hotel such as Novotel offers. Unfortunately, what I have experienced during this stay indicates further staff training is needed for the team looking after this particular hotel.
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Date of stay: December 2023
Value
Location
Service
Trip type: Travelled solo
Room Tip: Convenient location, improvements needed for service, and room cleanliness.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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SweetHeartScene wrote a review Jan 2024
Swansea, United Kingdom106 contributions116 helpful votes
The beds were super comfortable and we had a lovely night sleep following a long flight. The hotel is well sound proofed so even despite being close to the airport we weren't disturbed by noise. The hotel very clearly prides itself on being very stylish and overall there is a good ambience to the place. Other people have mentioned it but there is zero privacy in the bathroom. We're a couple so it wasn't a big deal for us but this is a style over substance situation. This hotel is close to the airport. It only cost roughly $22 in a taxi from the airport rank which was pretty good. You are also a short walk away from good coffee and restaurants if you don't fancy eating in the hotel. The only downsides for us were that the wifi is chargeable and pretty expensive comparatively when most other hotels provide it for free these days. The only other thing is that the reception is often just one person so if you have a number of people coming off the same flight you can wait a little while to checkin. All in all we would definitely stay again.
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Date of stay: December 2023
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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PRICE RANGE
AU$217 - AU$258 (Based on Average Rates for a Standard Room)
LOCATION
AustraliaNew South WalesGreater SydneyMascot
NUMBER OF ROOMS
229
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
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PULLMAN SYDNEY AIRPORT (AU$217): 2024 Prices & Reviews (Mascot) - Photos of Hotel - Tripadvisor

Frequently Asked Questions about Pullman Sydney Airport
Which popular attractions are close to Pullman Sydney Airport?
Nearby attractions include Sub Base Platypus (0.3 km), VR Quest (0.1 km), and my limousine sydney (0.4 km).
What are some of the property amenities at Pullman Sydney Airport?
Some of the more popular amenities offered include an on-site restaurant, a lounge, and a fitness centre.
Which room amenities are available at Pullman Sydney Airport?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Pullman Sydney Airport?
Guests can enjoy an on-site restaurant, a lounge, and complimentary tea during their stay.
Is parking available at Pullman Sydney Airport?
Yes, a parking garage and paid private parking on-site are available to guests.
What are some restaurants close to Pullman Sydney Airport?
Conveniently located restaurants include La Boca Bar and Grill, Mr. Nam, and Biggles Bar & Grill.
Are there opportunities to exercise at Pullman Sydney Airport?
Yes, guests have access to a fitness centre during their stay.
Does Pullman Sydney Airport have airport transportation?
Yes, Pullman Sydney Airport offers airport transportation for guests. We recommend calling ahead to confirm details.
Is Pullman Sydney Airport located near the city centre?
Yes, it is 0.8 km away from the centre of Mascot.
Are any cleaning services offered at Pullman Sydney Airport?
Yes, dry cleaning and laundry service are offered to guests.
Does Pullman Sydney Airport offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.