We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

Novotel Sydney Norwest

TravelocityUSD 140*
View Deal
07/05/2017 08/05/2017
1 room 2 adults 0 children
USD 166*
USD 140*
USD 141*
USD 141*
Compare best prices from top travel sites
and 9 more sites!
Professional photos
Novotel Sydney Norwest
View Map
{"widget":{"name":"ibex_photo_carousel","divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"moduleList":["handlers"]},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

319 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
Showing 316: English reviews
Start your review of Novotel Sydney Norwest
 Click to rate
Reviewed 2 days ago NEW

I stayed here for a night and two days for an event in their ball room. Despite being a slightly 'classy' hotel familiar with hosting royalty and other dignitaries, I found the staff to be extremely pleasant, down-to-earth, efficient and most helpful. The rooms were clean, foyer and other amneties user-friendly and the staff were only too happy to be...

 Report
Helpful?
Thank Suli and Toa L
Sydney, Australia
Reviewed 1 week ago

Clean, modern room. The staff were friendly and delivered a complimentary bottle of champagne to our room as it was our wedding anniversary. The continental breakfast was the best I've had - pancakes, toast, fruits, yoghurts, cereals, all the yummy hot foods like sausages and bacon and eggs. We had a very relaxing stay. Thanks.

 Report
Helpful?
Thank Anna R
NovotelSydneyNorwest, Front Office Manager at Novotel Sydney Norwest, responded to this review

Dear Anna R Thank you very much for taking the time to share your review. I am so pleased you were able to celebrate your special occasion with us and were able to enjoy a relaxing stay. We look forward to the opportunity to welcome you back again very soon. Sincerely Riki Bourolias Rooms Division Manager Novotel Sydney Norwest

Melbourne, Australia
Reviewed 1 week ago

I went her for a business trip. I must say the staff at the front desk were very friendly and helpful. The room was nice and clean, very modern. I got free WIFI because I had an Accor membership card (which also gave me a discount at the restaurant). so make sure that you join prior to going to gain...

 Report
Helpful?
Thank joburkey
NovotelSydneyNorwest, Front Office Manager at Novotel Sydney Norwest, responded to this review

Dear joburkey Thank you for your kind review of Novotel Sydney Norwest. Thank you also for becoming a loyalty member, and it is great that you were able to enjoy the benefits of free WIFI in your room and the loyalty discount in our restaurant and bar. We are so glad you were able to enjoy a comfortable and relaxing...

Sydney, Australia
Reviewed 2 weeks ago via mobile

We had not stayed at this property since it become a Novotel. Although there were only some changes in the decor it was still the same comfortable hotel. The staff are lovely and welcoming. We had the same comfort level in the room making our stay very relaxing. Loved the new channel that has an inroom workout that you do...

 Report
Helpful?
Thank Laura K
NovotelSydneyNorwest, Front Office Manager at Novotel Sydney Norwest, responded to this review

Dear Laura K Thank you for taking the time to review your stay at Novotel Sydney Norwest. It is so pleasing that you were able to enjoy a comfortable and relaxing stay with us. IT is great that you enjoyed your interactions with our staff as well as the amenities available around the hotel. We look forward to welcoming you...

sydney
Reviewed 2 weeks ago

my husband and i stayed here a night before my surgery and we were extremely disappointed with the service we received from the novotel team. the pillows were EXTREMELY filthy.. you could honestly smell the amount of heads that was on them. i asked for a new set of pillows over 3 times but nobody assisted me.around 30 minutes after...

Review collected in partnership with Accorhotels.com
 Report
Helpful?
1Thank sabrinaj460
NovotelSydneyNorwest, Front Office Manager at Novotel Sydney Norwest, responded to this review

Dear sabrinaj460 Thank you for taking the time to share your experience in our hotel Your feedback about your stay is very important to us, and I am very sorry that you experience did not meet with your expectations, especially that your requests were not responded to in a timely manner. I would be happy to address your lost property...

Australia
Reviewed 3 weeks ago

A very good hotel for its outer suburbs location. Novotel Norwest matches, and in some cases surpasses, it's inner city Novotel "colleagues" and we were actually surprised and very impressed. This hotel was available at a surprisingly good rate considering there is limited accommodation in this part of the city. Spacious sums it up in a word. Big car park,...

 Report
Helpful?
1Thank Austin-Powers63
NovotelSydneyNorwest, Front Office Manager at Novotel Sydney Norwest, responded to this review

Dear Austin-Powers63 Thank you very much and may I just say "WOW!" to your very comprehensive and wonderful review of your stay at Novotel Sydney Norwest. I can confirm that not all of our bathrooms have accessible bathrooms, we have four accessible rooms in the entire hotel. Besides the open bathroom and lower set light switches and peep holes in...

Sydney, Australia
Reviewed 4 weeks ago

Just perfect... Stayed a few times and always the same wonderful standard. Probably my favourite hotel in the area. We were upgraded this time into a spacious room with spa. The staff are very friendly and very professional

Review collected in partnership with Accorhotels.com
 Report
Helpful?
Thank 392lynj
NovotelSydneyNorwest, Front Office Manager at Novotel Sydney Norwest, responded to this review

Dear 392lynj Thank you for taking the time to review your recent stays at Novotel Sydney Norwest. We are so happy that you enjoy staying with us, and enjoy your interactions with our team. We look forward to welcoming you back and hope it will be very soon. Warm Regards Riki Bourolias Rooms Division Manager Novotel Sydney Norwest

Batemans Bay, Australia
Reviewed 4 weeks ago

We have stayed in the past so we decided to book 2 nights after returning from Singapore and Bangkok , especially as it is close to Blacktown where our Son lives . This will let us get over jet lag prior to driving home. We arrived just before Midday and although we were early (2pm check in) we were welcomed...

 Report
Helpful?
1Thank David P
NovotelSydneyNorwest, Front Office Manager at Novotel Sydney Norwest, responded to this review

Dear David P Thank you very much for sharing your recent experience at Novotel Sydney Norwest. We are so thrilled you were able to recover from your long trip in our hotel, and be so handy to your family at the same time. We appreciate how comprehensive your review is and that you took the time to be so thorough....

Melbourne, Australia
Reviewed 23 March 2017

I stayed in the Novotel Sydney Norwest for two nights last week, on business. The hotel is spacious, with large rooms, very good facilities and equally good service. Rooms are well-equipped and beds are comfortable, as are the pillows. The restaurant is reasonable, with a varied menu of Asian and Western food. Whilst it does not compare with the Novotel...

 Report
Helpful?
Thank DaveMaw
NovotelSydneyNorwest, Front Office Manager at Novotel Sydney Norwest, responded to this review

Dear DaveMaw Thank you for taking the time to share your recent experience in our hotel. We are so pleased you enjoyed your stay with us, and hope we will be able to welcome you back again very soon. Warm Regards Riki Bourolias Rooms Division Manager Novotel Sydney Norwest

Wellington, Australia
Reviewed 17 March 2017 via mobile

Free on-site parking, but not secured. We booked a room with a balcony and enjoyed the spaciousness. Room was comfortable and clean, but there were several hairs on the shower curtain that were missed in the cleaning. Excellent customer service and the staff are a credit to Novotel. Straightforward check-in and check-out. We were disappointed with the Wagyu beef meal...

 Report
Helpful?
Thank Johnreine
NovotelSydneyNorwest, Front Office Manager at Novotel Sydney Norwest, responded to this review

Dear Johnreine Thank you for taking the time to review your recent stay at Novotel Sydney Norwest. Thank you for your mention and acknowledgement of our Guest Services team. They are very passionate about their work and it is always special when they recognised for it. I have shared your feedback regarding your shower curtain with our Executive Housekeeper and...

89 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (49)
Viewed
Hotel & Grounds (4)
Viewed
Room/Suite (7)
Viewed
Bathroom (2)
Viewed
Other (36)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (40)
Viewed
Hotel & Grounds (10)
Viewed
Room/Suite (8)
Viewed
Business Centre/Function Rooms (2)
Viewed
Dining (6)
Viewed
Other (14)
07/05/2017 08/05/2017
Hotels you might also like...
Also consider these accommodations in or near Baulkham Hills
0.4 km away
Adina Apartment Hotel Norwest
Adina Apartment Hotel Norwest
#1 of 2 in Baulkham Hills
749 reviews
0.2 km away
Grand Mercure The Hills Lodge
9.5 km away
PARKROYAL Parramatta
PARKROYAL Parramatta
#3 of 11 in Parramatta
813 reviews
Show Prices
Show Prices
Show Prices
9.8 km away
Travelodge Hotel Blacktown
12.8 km away
Novotel Sydney Rooty Hill
Novotel Sydney Rooty Hill
#1 of 1 in Rooty Hill
935 reviews
9.3 km away
Novotel Sydney Parramatta
Novotel Sydney Parramatta
#8 of 11 in Parramatta
906 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Paid Wifi
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Ideally located in the heart of the fastest growing business community in Sydney, and only 40 minutes from the Sydney CBD and only 15 minutes from Parramatta, Novotel Sydney Norwest offers you the best of both worlds. With the peace and tranquility of landscaped gardens and beautiful outdoor settings, coupled with our understanding of the needs of today's businesses, Novotel Sydney Norwest offers the perfect balance for corporate business and leisure travellers. Offering 132 superbly appointed rooms including Executive Spa rooms and Balcony King rooms. All rooms featuring king sized beds, tea & coffee making facilities, work desk, high speed internet access, in-room safe, ironing facilities, and cable television with pay per view movie. Hotel facilities include outdoor lap swimming pool, gym, restaurant and bar as well as conferencing facilities catering for up to 300 people. ... more   less 

Additional Information about Novotel Sydney Norwest

Address: 1 Columbia Court, Baulkham Hills, The Hills Shire, New South Wales 2153, Australia (Formerly Crowne Plaza Norwest Sydney)
Region: Australia > New South Wales > Greater Sydney > The Hills Shire > Baulkham Hills
Price Range: $150 - $289 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Novotel Sydney Norwest 4*
Number of rooms: 132
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Expedia, Orbitz, Agoda, Hotwire, Cheap Tickets, Travelocity, Priceline, ACCOR, TripOnline SA and HotelQuickly so you can book your Novotel Sydney Norwest reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Crowne Plaza Norwest Sydney Hotel Baulkham Hills
Crowne Plaza Baulkham Hills
Novotel Sydney Norwest Baulkham Hills, New South Wales
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Novotel Sydney Norwest staff and other travellers.
1 question
Ask a question
Jervis Bay, Australian Capital Territory, Australia
over a year ago

See all questions (1)

Questions? Get answers from Novotel Sydney Norwest staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Higher rooms give a better view to the Blue Mountains”
206DavidP, 28 Mar 2017 | Read review
“Nothing to share.”
muzzyyeo, 6 Mar 2017 | Read review
“Rooms on western side get lots of afternoon sunshine, but do overlook pool and parking”
Traveller2283, 2 Mar 2017 | Read review
“Stay in the motel across the road”
  • Our univited guest
terryw432, 9 Dec 2016 | Read review
“Frontside, away from the street”
web9791, 22 Nov 2016 | Read review
5 of 5
Travelocity
USD 140* /night
View Deal
Booking.comUSD 141
Hotels.comUSD 141
TripAdvisorUSD 141
View all 13 deals
*Disclaimer
Prices are for 1 room, 2 adults
Change dates