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Ramada Plaza Marco Polo Beach Resort

0.8 km from Sunny Isles Beach centre
  • Free Wifi
  • Pool
  • Beachfront
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1 room, 2 adults, 0 children
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19201 Collins Avenue, Sunny Isles Beach, FL 33160
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1,962 Reviews from our TripAdvisor Community

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There are newer reviews for Ramada Plaza Marco Polo Beach Resort
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Showing 1,287: English reviews
New York City, New York
Reviewed 18 March 2014

We stayed at the hotel 2 months ago and had a billing problem that went back and forth for a couple of months until James took over! He has provided us with and excellent customer service, following up with us to confirm that everything was done and taking care off! Thank you so much James for your help, time and...

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Helpful?
Thank Esther F
MarcoPoloBeachRes, Operations Manager at Ramada Plaza Marco Polo Beach Resort, responded to this review

Dear Esther F, Thank you for your feedback and great review for James (Front Office Agent) We'll make sure to share this with him! Regards from South Florida, Pablo Martinez Operations Manager

Cincinnati, Ohio
Reviewed 14 March 2014

Elevators always need cleaned they always stink. Most people are not very friendly. Rooms are run down and smell. The internet is so slow you might not get on. There are some nice people. Patty at the pool bar was very friendly and helpful about getting around town.

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Helpful?
Thank Tim K
MarcoPoloBeachRes, Operations Manager at Ramada Plaza Marco Polo Beach Resort, responded to this review

Dear Tim K, Thank you for your review and mention of our pool bar bartender Patty ! Best regards, Pablo Martinez Operations Manager

Montreal, Canada
Reviewed 14 March 2014

We were there for Quebec March break, the apt. was nice and clean, bellmen was very welcoming. The gym was equipped including Sauna and steam room. Towels are provided at all time. Miriam the yoga teacher was offering yoga stretching classes everyday, very professional and devoted to her job, and treat you like if you are in a private class...

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Helpful?
Thank MTLRAT
MarcoPoloBeachRes, Operations Manager at Ramada Plaza Marco Polo Beach Resort, responded to this review

Dear MTLRAT, Thank you for your review and feedback regarding Miriam's Yoga classes! Pablo Martinez Operations Manager

New York City, New York
Reviewed 13 March 2014

The rooms are not that great, but for the price beach front hotel was ok. The best part was the people in the breakfast they were great very helpful and always on top of everything, specially Helena great service from her.

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Helpful?
Thank Breno82
MarcoPoloBeachRes, Operations Manager at Ramada Plaza Marco Polo Beach Resort, responded to this review

Dear Breno82, Thank you for your review! We'll make sure to share your feedback with our Breakfast staff! Best regards, Pablo Martinez Operations Manager

East Lansing, Michigan
Reviewed 8 March 2014

If you don't want to make your vacation miserable, please avoid staying in this hotel for even one night. I went there over spring break. Here are why you should avoid this hotel. 1. We waited 20 mins to check in, asked to pay $13 extra each night to use facilities but never been told when we booked online. 2....

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1Thank Katrina L
MarcoPoloBeachRes, Operations Manager at Ramada Plaza Marco Polo Beach Resort, responded to this review

Dear Katrina L, I would like to learn more about your stay. Please contact me directly at pablo@marcopolobeachresort.com Best regards, Pablo Martinez Operations Manager

Omemee
Reviewed 5 March 2014

Review collected in partnership with Ramada
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Thank Patricia H
MarcoPoloBeachRes, Operations Manager at Ramada Plaza Marco Polo Beach Resort, responded to this review

Riverview, Florida
Reviewed 3 March 2014

Turn back the clock when you visit. Beds are lumpy. Rooms barely adequate. Fitness center not as nice as home gyms. Ramada not worth the price. Must use valet parking $18 and then they hit you with a resort fee. Beach very limited. Had to wait 45 minutes for room to be readied and I arrived two hours after check...

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Thank scoopC5
MarcoPoloBeachRes, Operations Manager at Ramada Plaza Marco Polo Beach Resort, responded to this review

Dear majkirk, We appreciate your feedback. Regards, Pablo Martinez Operations Manager

Burlington, Canada
Reviewed 26 February 2014

I stayed here for 6 nights with 2 other buddies of mine from Toronto last week as we received a great price when booking our vacation. The first thing to know is that this hotel is located in the Sunny Isles Area. Two things to note, Sunny Isles is where you have all your 1 million dollar condo's located so...

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Helpful?
Thank Polish_Legion
MarcoPoloBeachRes, Operations Manager at Ramada Plaza Marco Polo Beach Resort, responded to this review

Dear Piast_PL, We enjoyed your review! Thank you very much for taking the time to describe and share your experience with us and the TripAdvisor community! Our very best regards from Sunny Isles Beach, Pablo Martinez Operations Manager

Reviewed 23 February 2014

Our server was great! Her name is Helena. She served our breakfast. It was an amazing experience. She was very polite and catered to all our needs. My family will remember this hotel based on that experience. It was very pleasurable. She was Brazilian.

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Helpful?
Thank Nelly12345678910
MarcoPoloBeachRes, Operations Manager at Ramada Plaza Marco Polo Beach Resort, responded to this review

Dear Nelly12345678910, Thank you very much for sharing your feedback as well as your mention for Helena! Best regards , Pablo Martinez Operations Manager

Spokane, Washington
Reviewed 22 February 2014

The room was very large, well laid out with nice furniture and a full kitchenette. The hallways and entry doors have seen better days and at times the doors were difficult to close (tight). The breakfast in the morning was a bit skimpy for Ramada standards but it was complimentary so you can't complain. The lower level to the beach...

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Helpful?
Thank DVick
MarcoPoloBeachRes, Operations Manager at Ramada Plaza Marco Polo Beach Resort, responded to this review

Dear DVick, We appreciate your time writing a review for our property! Best regards, Pablo Martinez Operations Manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Room Service
  • Bar/Lounge
About the property
  • Beachfront
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities

Additional Information about Ramada Plaza Marco Polo Beach Resort

Address: 19201 Collins Avenue, Sunny Isles Beach, FL 33160
Region: United States > Florida > Sunny Isles Beach
Price Range: $154 - $316 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Ramada Plaza Marco Polo Beach Resort 3*
Number of rooms: 250
Reservation Options:
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Also Known As:
Ramada Plaza Marco Polo Beach Hotel North Miami Beach
Ramada Miami Beach
Ramada Marco Polo
Ramada Plaza Marco Polo Beach Resort Sunny Isles Beach, Florida
Hotel Style:
#4 Top resorts Hotel in Sunny Isles Beach
#7 On the Beach Hotel in Sunny Isles Beach
#7 Green Hotel in Sunny Isles Beach
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Questions & Answers

Here's what travellers have asked, with answers from Ramada Plaza Marco Polo Beach Resort staff and other travellers.
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Questions? Get answers from Ramada Plaza Marco Polo Beach Resort staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“stay only if you have to”
 of 5 bubbles leumasr2016, 28 Feb 2017 | Read review
“Try getting a balcony over the ocean, its worth it, even for one night. ”
 of 5 bubbles Earthfaring, 27 Feb 2017 | Read review
“We would be sure to get a balcony. Obviously sun rise on the beach side, longer afternoon sun on the city side.”
 of 5 bubbles andrewaE7080DA, 23 Feb 2017 | Read review
“Need an urgent reform”
 of 5 bubbles denilsonbuso, 17 Feb 2017 | Read review
“Oceanfront with balcony”
 of 5 bubbles GeorgeP546, 15 Feb 2017 | Read review
5 of 5