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Travelodge Bridgend Pencoed

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Travelodge Bridgend Pencoed
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157 Reviews from our TripAdvisor Community

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Showing 157: English reviews
Ventnor, England, United Kingdom
Reviewed 1 week ago

Before I say anything else, I would like to say that the staff are welcoming, helpful and very friendly. That is pretty much where the good bits end. We found the room to be bleak and unwelcoming. The only furniture was the bed, a desk and a very cheap and uncomfortable chair. As we were a party of 2, we...

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Helpful?
Thank Maggie B
TravelodgeUK, Remy from the Social Media Team at Travelodge Bridgend Pencoed, responded to this review

Thank you for sharing your experience with us. We're sincerely sorry to learn that you were not positively impressed with the standard of your accommodation, however we're pleased you experienced very friendly, helpful team members. We have passed on your feedback to the hotel team as this will give them grounds for improvement. We hope that there will be another...

Isle of Wight, United Kingdom
Reviewed 1 week ago

Apart from the bed, the bench bolted to wall and a yellow plastic chair for use at the bench there was no furniture No chairs (comfortable or otherwise) for 2 people or a table , just a big empty area. Staff said they have been waiting since June for the missing items.

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1Thank stub316
TravelodgeUK, Shannon from the Social Media team. at Travelodge Bridgend Pencoed, responded to this review

Many thanks for submitting your review. We understand that your overall experience was not to the exceptional standard we strive for and we do apologise for this. We can assure you we will be passing on your valuable feedback directly to our colleagues in our hotel to enable us to improve the service we offer. Could we kindly ask you...

Southampton
Reviewed 2 weeks ago

Great little spot off the m4, set in the country, quiet & green . Helpful staff. My son was poorly and crying most of the night but no one heard him so sound proof walls. Very comfy bed, staff responsive & helpful.

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Helpful?
Thank candylucylane
Edzell, United Kingdom
Reviewed 3 weeks ago

I having been staying at this travel lodge frequently over the last ten years. The staff are amazing, helpful and friendly. Nothing is ever too much trouble. The location is very quiet and in the countryside, but only a couple of minutes drive to the M4. The travel lodge is spotlessly clean, and smells so fresh when you go in....

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Helpful?
Thank Nicky C
Paphos, Cyprus
Reviewed 3 weeks ago

No complaints on this travel lodge. Quietly located down a country lane - sign posting not the best and could be better but the sat nav takes you there immediately. Arrived late 11pm, checking in no problem. Room located right at end of the corridor on the first floor. Very quiet nothing other than the Harvester which is next door...

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Thank Andrea E
Reviewed 3 weeks ago

Was an ok for one night, a lot of rooms we under renovations,but should be a nice hotel once completed. The staff were welcoming and helpful. The pub next door was ok but nothing to write home about. Shame there isn't anything else within walking distance as the views were greats. Try and get a room at the back of...

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Thank Clare T
Isle of Man
Reviewed 3 weeks ago

We couldn't fault the hotel - the room was lovely and clean. The staff were extremely helpful and friendly - they went the extra mile to help me when my mobile began to play up. Would highly recommend and will definately be back again.

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Helpful?
Thank Ynthiejiarg
TravelodgeUK, Remy from the Social Media Team at Travelodge Bridgend Pencoed, responded to this review

We appreciate the time you have taken to review our hotel. It’s really important to us that our staff provide a fantastic service to our customers and remain professional at all times so we are pleased to learn that you enjoyed the great service from our staff during your stay. Your comments will be passed on to our hotel colleagues...

Reviewed 3 weeks ago via mobile

Had a lovely meal and service was brilliant especially Liz who couldn't help us enough Thank you will definitely be returning. Would highly recommend to anyone passing there was no fuss and no waiting around

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Helpful?
Thank Dannii N
TravelodgeUK, Charlotte from The Social Media Team at Travelodge Bridgend Pencoed, responded to this review

Many thanks for sharing your kind comments about our team member Liz with us, we will ensure this is passed on to the hotel for you. We aim to provide an enjoyable stay for all of our guests and we are so happy to see this has been achieved. Thanks again for leaving us positive feedback, we do hope to...

Northamptonshire, United Kingdom
Reviewed 4 weeks ago

we had a great few days at Bridgend Pencoed and was very pleased with the Travelodge it was very clean and the staff were great couldn't do enough to help and very friendly . will be going back again.

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Thank 73joant
malton
Reviewed 4 weeks ago

Grubby room with a strong smell of damp. Stained carpet and tired looking grubby bath/shower I use Travelodge often and this is the worst one Ive ever stayed in Will not be returning On a positive note the Harvester next door was lovely, great food and friendly staff!

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Helpful?
Thank Q9712FHandreww
TravelodgeUK, Nicolas from the Social Media team at Travelodge Bridgend Pencoed, responded to this review

Thank you for submitting your review of our Bridgend Pencoed hotel. Your feedback is greatly appreciated and we would like to apologise that your room was not cleaned to our usual high standard. We will be sure to pass your valuable comments to the hotel to ensure that the service we provide improves. May we thank you again for your...

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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Room types
  • Non-Smoking Rooms
Internet
  • Paid Wifi
  • Paid Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking

Additional Information about Travelodge Bridgend Pencoed

Address: Old Mill, Felindre Road | Nr. Bridgend, Pencoed CF3 5HU, Wales
Region: United Kingdom > Wales > Southern Wales > Vale of Glamorgan > Pencoed
Price Range: $51 (Based on Average Rates for a Standard Room)
Hotel Class:1.5 star — Travelodge Bridgend Pencoed 1.5*
Number of rooms: 40
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Also Known As:
Travelodge Bridgend Pencoed Hotel Pencoed
Travelodge Pencoed
Travel Lodge Pencoed
Pencoed Travel Lodge
Pencoed Travelodge
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Questions & Answers

Here's what travellers have asked, with answers from Travelodge Bridgend Pencoed staff and other travellers.
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3 months ago

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Questions? Get answers from Travelodge Bridgend Pencoed staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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