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Riverside Hotel

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167 Reviews from our TripAdvisor Community

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Showing 166: English reviews
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Bristol, United Kingdom
Reviewed 16 March 2017

Although this hotel is very basic, the room we stayed in, #9, was very comfortable. The beds were good, and the washing facilities were also ok. The staff were very friendly and helpful. The view of the river Monniw from our room was nice.

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2Thank 79heathert
Bristol, United Kingdom
Reviewed 14 March 2017

Were given wrong room on arrival but reception were excellent in moving around. We needed ground floor room due to Husband's disability. He made it appear effortless. Room basic but adequate. Excellent location for the town main road.

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1Thank pmpalmer1
Yorkshire
Reviewed 12 March 2017

We stayed here on way back from family get together, it was a very basic room, but spotlessly clean and beds were comfortable. Breakfast was fine and I thought that B&B for 2 at £50 was good value. If you are wanting to spoil yourself with a weekend hotel treat, you will be disappointed, but for a routine stop over...

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1Thank Triciamw
Walsall, England, United Kingdom
Reviewed 28 February 2017 via mobile

By far the dirtiest room I have stayed in. Stains on sheets. Dirt and dust everywhere. Obvious room had been given a quick wipe round and left filth around edges. Mold in bathroom. Stench when shower is used. Woke up itching. Certainly not in keeping with the rest of this beautiful town .

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3Thank DoctorWhoMonsters
Reviewed 19 January 2017

We stayed here for one night with friends, but we would've stayed longer if we could've. The hotel is so close to the town and river, which is beyond pretty. The staff were lovely and the bar was ace! Don't come here if you're expecting 5 star, but if you want a clean bedroom and a warm welcome, then this...

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1Thank Helen M
Cardiff, United Kingdom
Reviewed 2 January 2017

stayed here new years eve .very friendly staff .stayed in room 8 on main road basic but very clean and very cheap .lovely bar lounge and conservatory and drinks good and cheap ..will be staying again soon

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4Thank david k
Riverside418, Manager at Riverside Hotel, responded to this review

We hope you enjoyed your new year! Hopefully see you again soon

Cardiff, United Kingdom
Reviewed 2 January 2017

staff were so helpful and friendly hotel was warm and comfortable bedrooms comfy and warm comfy beds nice bathroom food was nice had breakfast here staff couldnt do enough for you excellent value for money great location free parking at rear other hotels in town you have to pay and display and renew fee usually early morning so theres an...

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3Thank Janice E
Riverside418, Manager at Riverside Hotel, responded to this review

Thank you for this kind review.

Penpedairheol
Reviewed 14 December 2016

stayed here en route to another destination, booked off an internet site. booked it as they had a bar and restaurant, it was absolutely hammering with rain and quite late, so did plan on leaving the hotel. we asked what time the restaurant was open to be told it does not open in the evening. we were given directions to...

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4Thank Kwieca
Liverpool, United Kingdom
Reviewed 11 December 2016 via mobile

Excellent b+b rooms lovely a cosy bathrooms spotless would highly recommend. Lovely bar lounge and conservatory if your are thinking of visiting Monmouth or nearby try The Riverside you will not be disappointed. The breakfast is lovely. The night manager Peter is friendly and helpful a credit to the establishment will definitely be staying again. Mr and Mrs Lynch from...

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3Thank Corina L
UK
Reviewed 7 December 2016 via mobile

We were booked in to this hotel by our insurance company as we had to leave our house. We had a family room and a twin room for a family of five, booked in for 10 nights. You would expect a warm welcome, but instead we were told that it was rather inconvenient at such short notice! Our rooms felt...

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2Thank John W
Riverside418, Manager at Riverside Hotel, responded to this review

This is review is from a person expecting to stay in a 5* Hotel. We are sorry to read this review at 1 star especially as the last review we received through trip advisor was a 5 star! They never got told that their booking was a little "Inconvenient" why would we say this to a 10 night booking? The...

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Amenities

Highlights
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Free Internet
About the property
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Public Wifi
Services
  • Free Parking
  • Room Service

Additional Information about Riverside Hotel

Address: Cinderhill Street, Monmouth NP25 5EY, Wales
Region: United Kingdom > Wales > Southern Wales > Monmouthshire > Monmouth
Price Range: $111 - $117 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Riverside Hotel 2*
Number of rooms: 17
Reservation Options:
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Also Known As:
Riverside Hotel Monmouth, Wales
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Questions & Answers

Here's what travellers have asked, with answers from Riverside Hotel staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“WiFi couldn't reach all rooms”
helenmZ6539AI, 19 Jan 2017 | Read review
“Try not to have a room overlooking the main road, it tends to be a bit noisy,”
Greypeasandbacon, 23 Jul 2016 | Read review
“Rooms at the front are noisy in the mornings.”
K2474LDdaveb, 8 Jul 2016 | Read review
“Don't even think of it! Its right next to the road, and the noise is intolerable - unless you can sleep with your windows closed!”
CraftyArchitect, 19 Jun 2016 | Read review
“Do not stay in room 16, grubby, dingy and dated”
Tiree54, 25 May 2016 | Read review
5 of 5