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Pale Hall Hotel

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About
Location
Cleanliness
Service
Value
Certificate of Excellence
Palé Hall is a Victorian mansion and bespoke hotel, a peaceful and luxurious retreat, surrounded by natural beauty, and accompanied by the finest wines and food. Palé is a warm and welcoming country house that resonates with the history of a bygone era.
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Property amenities
Restaurant
Room Service
Free Parking
Wheelchair Access
Bar/Lounge
Pets Allowed ( Dog / Pet Friendly )
Public Wifi
Free High Speed Internet (WiFi)
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Babysitting
Non-Smoking Hotel
Breakfast Available
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Room features
Suites
Non-Smoking Rooms
Family Rooms
Accessible rooms
Good to know
HOTEL STYLE
Hidden Gems
HOTEL CLASS
Location
Full view
Getting there
Chester Airport49 km
Liverpool John Lennon Airport64 km
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Nearby restaurants
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Nearby attractions
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Reviews (310)
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309 results
Traveller rating
275
27
6
1
0
Traveller type
Time of year
LanguageEnglish
275
27
6
1
0
Show reviews that mention
All reviews tasting menu queen victoria on arrival michelin star drawing room welcome drink wine flight beautiful hotel the general manager pure luxury country house antique furniture sunday lunch luxury hotel public rooms are moment you arrive complimentary glass of champagne
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1 - 5 of 309 reviews
Reviewed 2 weeks ago via mobile

Stayed here twice recently. What an amazing hotel. You really get the true country house experience. From the greeting at your car door on arrival to the moment you leave you feel very special. Beautiful suites, we stayed in the Churchill and the Carmarthen, stunning....More

Date of stay: October 2018
1  Thank Q3671SYchrisg
Response from Angela H, Owner at Pale Hall HotelResponded 1 week ago

AND .... We can't wait to have you back ! Thank you so much for such a superb review. We are delighted that you enjoyed your first stay so much that you came for a second and hat you are contemplating a third. That is...More

Reviewed 2 weeks ago via mobile

Beautiful hotel and location. Stayed in a suite which was all you could ask for. Downside restaurant Staff need some more training just those little touches would have raised it to another level. Excellent sommelier he’s knowledge was amazing and Jan on reception very warm...More

Date of stay: December 2018
Thank Kavanagh55
Response from Angela H, Owner at Pale Hall HotelResponded 2 weeks ago

Thank you This is a hard one to respond to. A member of staff was sent home very upset after the way your partner spoke to her in the drawing room before supper, this left us short staffed. The remaining staff are very loyal to...More

Reviewed 2 weeks ago

Stayed here a number of years ago, while the structure cannot change the redecoration, use of great lighting and the general ambiance is now above 5*. From the moment you enter the atmosphere is fantastic. Met by wonderful, helpful staff, escorted to lounge for drinks...More

Date of stay: December 2018
Thank 567PeterL
Response from Angela H, Owner at Pale Hall HotelResponded 2 weeks ago

Thank you, you are very kind and we are delighted that you had such a great time. It is always such a thrill to hear our staff praised for their friendliness and helpfulness. We hope to welcome you back to Pale in the future Kind...More

Reviewed 4 weeks ago via mobile

Nothing more to add really except recommend a walk in the gardens. The trees are very impressive - no I’m not into trees but they are special ! The other reviews of this place are just about spot on. Suspect New Year and Xmas would...More

Date of stay: November 2018
1  Thank A6844YDjohnb
Response from Angela H, Owner at Pale Hall HotelResponded 4 weeks ago

Thank you for this lovely review. We are lucky to have some amazing trees, many older than Pale herself. It would be fair to say that we do rather enjoy Christmas and New Year here :) x Kind Regards Angela

Reviewed 5 weeks ago

My wife and I made a last minute booking at Pale Hall through Secret Escapes with little research and having not heard of the location before. From the time the front door was opened for us to the time we departed we felt a sense...More

Date of stay: November 2018
1  Thank Terry H
Response from Angela H, Owner at Pale Hall HotelResponded 4 weeks ago

Thank you for this glowing and full review. We are so glad that you enjoyed your upgrade and that you enjoyed your stay so much. I will make sure our staff see your lovely comments about service. We look forward to your return Kind Regards...More

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Questions & Answers
Ask a question
Ianeaf
30 July 2018|
AnswerShow all 6 answers
Response from Robre | Reviewed this property |
Yes they do for specific rooms. It is on their website also
1
Vote
AnneMarie775
25 April 2018|
AnswerShow all 2 answers
Response from MargaretS2871 | Reviewed this property |
Yes they do and a very nice prosecco
0
Votes
Murphykim
16 February 2018|
AnswerShow all 4 answers
Response from Angela H | Property representative |
Our own dogs are over in our barn so not at the hotel, we do have other dogs to stay but the hotel is often without any dogs staying.
0
Votes
Room Tips
"Get a suite"
567PeterL
2 weeks ago
Read review
"Turret room provided king size bed with low bottom board"
Chauffeurman
21 Oct. 2018
Read review
"All rooms are different but luxurious"
ayling6qd
20 Sep. 2018
Read review
"Lift available to all floors"
KMN04
8 Sep. 2018
Read review
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PRICE RANGE
USD 295 - USD 441 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
pale hall llandderfelpale hall hotel llandderfel
LOCATION
United KingdomWalesNorth WalesLlandderfel
NUMBER OF ROOMS
18
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