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DoubleTree by Hilton Memphis Downtown

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DoubleTree by Hilton Memphis Downtown
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1,645 Reviews from our TripAdvisor Community

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There are newer reviews for DoubleTree by Hilton Memphis Downtown
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Showing 1,610: English reviews
Jacksonville, Florida
Reviewed 2 weeks ago

This downtown Memphis hotel has a good location across the street from the Peabody Hotel and only 3 blocks from Beale Street. The hotel is composed of an older historic building, and a newer structure attached to it. I paid extra for a larger corner room, and was given a corner room in the older part of the hotel. The...

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Helpful?
1Thank sjgatl
Candace B, Manager at DoubleTree by Hilton Memphis Downtown, responded to this review

Thank you for sharing your experience with other travelers. I'm disappointed that we did not exceed your expectations. I will be sure to share this with our team as service and satisfaction is our 100% focus. Again, thank you for sharing your experience.

Lynn, Massachusetts
Reviewed 3 weeks ago

Room was comfortable and quiet, we had a view of the baseball stadium. Staff was very gracious and helpful. We had breakfast included in our stay and their was a good and satisfying assortment of choices. Would stay here again.

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Helpful?
Thank David B
Candace B, Manager at DoubleTree by Hilton Memphis Downtown, responded to this review

Greetings from the Doubletree by Hilton Memphis Downtown! Thank you for such a wonderful review. Our #1 goal is great hospitality and satisfaction. We appreciate your time and we hope to see you again soon!

LAGUNA NIGUEL
Reviewed 3 weeks ago

Staff was fantastic, location perfect! Everyone very friendly and helpful on my first, but not last, visit to Memphis! TGIF attached to hotel was value add! Ask for a room with a view, it was worth the request.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Cathy S
Candace B, Manager at DoubleTree by Hilton Memphis Downtown, responded to this review

Thank you for taking the time to post your kind words. We don't take your presence lightly and we're humbled that you chose the Doubletree. Our #1 goal is your comfort & satisfaction. Again, we appreciate you and we hope to see you again soon.

Reviewed 4 weeks ago

Staff was extremely helpful and knowledgable. Hotel has a complimentary shuttle service to local restaurants and tourist areas. Bed was very comfortable and meeting space and food during the meeting was good.

Review collected in partnership with DoubleTree by Hilton
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1Thank 454mitzis
Brixham, United Kingdom
Reviewed 4 weeks ago via mobile

We stayed for 3 nights here and from the moment we arrived we were made to feel welcome. After checkin we were given warm cookies to take up to our room, yummy. Breakfast was in a in house TGI Fridays again very good. Hotel is in Union St which is just down the road from Beales St and the FedEx...

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1Thank Brooksidebrixham
Candace B, Manager at DoubleTree by Hilton Memphis Downtown, responded to this review

Thank you for taking the time to post your kind words. We don't take your presence lightly and we're humbled that you chose the Doubletree. Our #1 goal is your comfort & satisfaction. Again, we appreciate you and we hope to see you again soon.

Inverness
Reviewed 14 January 2017 via mobile

The Staff, room, food, and service was superb! Everyone was so accommodating and friendly, the food was FINE, and our bed was so comfy! We definitely will be coming back! We couldn't have asked for a better experience!

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1Thank Brandi J
Candace B, Manager at DoubleTree by Hilton Memphis Downtown, responded to this review

Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

Reviewed 11 January 2017

I have stayed in this hotel twice recently. Both times were very enjoyable. The hotel is in a great location and the staff is very accommodating. I do wish there was a better option for parking as $25 is high, especially for the area. The hotel is clean and well decorated.

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Thank cynthiab554
Candace B, Manager at DoubleTree by Hilton Memphis Downtown, responded to this review

Thank you so much for your very nice comments about the hotel and the staff. We were so glad you had a great stay with us. We look forward to welcoming you back the next time you are in Memphis.

Los Angeles, California
Reviewed 11 January 2017

Great hotel. I stayed during a business trip. The staff was friendly and had great recommendations on where to eat. Great price for the hotel. The hotel is in a good location, its only a couple of blocks away from Beale St.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Hector D
Candace B, Manager at DoubleTree by Hilton Memphis Downtown, responded to this review

Thank you so much for your very nice comments about the hotel and the staff. I am glad you had a great stay with us. Thank you once again for your feedback.

Ormond Beach, Florida
Reviewed 6 January 2017

Was extremely satisfied with our stay here. The staff was friendly, our room was spotless & the food was excellent. The valet service was also prompt & professional. We would highly recommend this place to anyone coming to Memphis.

Review collected in partnership with DoubleTree by Hilton
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Thank Nancy F
Candace B, Manager at DoubleTree by Hilton Memphis Downtown, responded to this review

Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

Houston, Texas
Reviewed 5 January 2017

great location we were right where we needed to be i will absolutely stay here a again. the service was good and did i say it is in a convenient location. I really can't say enough about the location!!!!

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Thank Quarnda
Candace B, Manager at DoubleTree by Hilton Memphis Downtown, responded to this review

Thank you so much for your very kind words regarding your stay. We look forward to welcoming you back the next time you are in Memphis

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Multilingual Staff
Official Description (provided by the hotel)
Situated in the heart of Downtown Memphis entertainment district. DoubleTree by Hilton Memphis Downtown has the harmonious blending of modern and historic styles and offers guests the comforts of home as well as the excitement of the Memphis Downtown scene. ... more   less 

Additional Information about DoubleTree by Hilton Memphis Downtown

Address: 185 Union Avenue, Memphis, TN 38103
Region: United States > Tennessee > Memphis
Price Range: $172 - $381 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — DoubleTree by Hilton Memphis Downtown 3.5*
Number of rooms: 280
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels Direct, Booking.com, Hotels.com, Priceline, Orbitz, HotelsforEveryone and Travelocity so you can book your DoubleTree by Hilton Memphis Downtown reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Doubletree By Hilton Memphis Downtown Hotel Memphis
Doubletree Memphis
Memphis Doubletree
Hotel Style:
#26 Business Hotel in Memphis
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Questions & Answers

Here's what travellers have asked, with answers from DoubleTree by Hilton Memphis Downtown staff and other travellers.
16 questions
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Sheffield, United Kingdom
1 month ago
Portland, Maine
4 months ago
Glencoe, Alabama

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Questions? Get answers from DoubleTree by Hilton Memphis Downtown staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Don't let them put you in the older part of the hotel.”
 of 5 bubbles sjgatl, 6 Feb 2017 | Read review
“If you want close access to downtown Memphis then this is a great hotel for you.”
  • major wear on the doorless cabinet
  • dirty toilet and large amount of silicon around the toilet bowl
  • rear of bathroom door. Lots of wear and dirt and paint missing and dents
  • bathroom top rear of door- hole and missing paint as well as door not closing correctly. Stuck o
  • broken blind with hole in one slat
  • corner of bath, mould and dirty grout
  • bathroom tiles around bath
  • loose tile below faucet
 of 5 bubbles Z5479AHmarka, 22 Dec 2016 | Read review
“check the heater (or AC) before you unpack!”
 of 5 bubbles W4215AKamym, 19 Dec 2016 | Read review
“Higher floors are more than likely quieter. Ask for a room on Hhonors level.”
 of 5 bubbles Kashbcn, 16 Dec 2016 | Read review
“it makes no difference, there are no views and nothing to say one part of the building is better than another.”
 of 5 bubbles bjhotel, 9 Nov 2016 | Read review
5 of 5