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DoubleTree by Hilton Memphis Downtown

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1,654 Reviews from our TripAdvisor Community

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Showing 1,619: English reviews
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Oakville, Missouri
Reviewed yesterday NEW

Celebrated my birthday and had a great experience at doubletree Everyone was so friendly and very helpful. Will definitely be back. Was a short stay but had a great time from check in to checkout. Great location to everything

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank AmySpielman95
Spring Grove, United States
HOTEL’S FAVOURITE REVIEW
Reviewed 19 October 2016

I am a HHonors member so I always look for Hilton properties when I travel. This is a perfect location to many attractions within walking distance. It's right across the street from the Peabody hotel so if you want to check out the procession of the ducks you are very close. It's also only a few short blocks from Beale...

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Helpful?
Thank Timothy K
About Hotel's Favourite Review
Candace B, Manager at DoubleTree by Hilton Memphis Downtown, responded to this review

Greetings from the Doubletree by Hilton Memphis Downtown! Thank you for such a wonderful review. Our #1 goal is great hospitality and satisfaction. We appreciate your time and we hope to see you again soon!

Nashville, Tennessee
Reviewed 2 days ago NEW

Perfect location for visiting Beale Street, The Peabody, Rendezvous. All within walking distance (short walk) as well as the Fed Ex Center. Room was clean, staff friendly and helpful. Great breakfast.

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Helpful?
Thank Kathy M
Norton Shores, United States
Reviewed 2 days ago NEW

I was very impressed with how friendly the staff is. It may be the fact that I'm a Yankee and was experiencing southern hospitality, but it was still refreshing to see all the smiling faces! Rooms were satisfactory, and the bed was the most comfortable I remember sleeping on in goodness knows how long! Would love to know the mattress...

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Jessica F
Greenville, South Carolina
Reviewed 3 days ago NEWvia mobile

Great value for the location. You will pay $25 per day to park, valet only is your option unless you can find a metered space and are ok leaving your car on a side street in downtown Memphis (not recommended). TGI Fridays is the hotel restaurant, and they do have a decent breakfast buffet. Book through the Hilton Honors app...

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Helpful?
Thank donaldsV7985SF
Lyon, France
Reviewed 4 days ago NEW

Perfect location in downtown, spacious room with a great bed hotel needs a renovation, bad insulation with all trafic noice entering the room Breakfast served with a smile, appreciated bigly, believe me

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank JarmoAdvisor
Candace B, Manager at DoubleTree by Hilton Memphis Downtown, responded to this review

Thank you for sharing your comments about your stay. We truly appreciate your feedback and business! Thank you once again.

Harrisville, United States
Reviewed 5 days ago NEW

very good quality experience, Convenient location to Memphis sights, with lots of interesting attractions within easy walking distance. Was attending for a business conference. The provided lunch at conference the first day was a little heavy for maximum alertness after lunch.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank C3690TNdavidw
Candace B, Manager at DoubleTree by Hilton Memphis Downtown, responded to this review

Thank you for taking the time to share your feedback on your recent visit to our hotel. We look forward to welcoming you back.

Kennett, Missouri
Reviewed 1 week ago

Check in was terrible Parking sucks Restaurant experience was unbelievably unpleasant Really thought this was going to be a good stay but it was far from it. Stayed in the Hampton inn just one block away one time before and it was 100 times better and well worth the extra money per night to stay there over this crappy double...

Review collected in partnership with DoubleTree by Hilton
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1Thank jerrody2017
Candace B, Manager at DoubleTree by Hilton Memphis Downtown, responded to this review

Thank you for writing a review about your recent stay at our hotel. We are very sorry you were unhappy with our guestrooms. We appreciate your feedback, and will keep your comments in mind while we work to improve our guest experience. We hope you’ll stay with us again soon and tell us what you think about our improvements.

Memphis, Tennessee
Reviewed 1 week ago

The valet parking service was terrible. Unprofessional attendants and tampered with my vehicle. You would think a hotel located in the heart of Downtown Memphis would require better service delivery from staff. Otherwise, hotel was great.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Farae W
Candace B, Manager at DoubleTree by Hilton Memphis Downtown, responded to this review

Thank you for taking the time to share your thoughts regarding this issue. We appreciate you bringing it to our attention. We will share your message appropriately within the organization. Thank you once again for your feedback.

Dickinson, Texas, United States
Reviewed 1 week ago

Overall a nice hotel for business travel or family leisure. Hotel was within a 5 minute walk from Beale St. Bar tender in Friday's was rather entertaining and had a wide variety of music he played though his playlist. Would def stay here again!

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Allen L
Candace B, Manager at DoubleTree by Hilton Memphis Downtown, responded to this review

Thank you for sharing your comment about your stay. We really appreciate your business! Come again soon.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Multilingual Staff
Official Description (provided by the hotel)
Situated in the heart of Downtown Memphis entertainment district. DoubleTree by Hilton Memphis Downtown has the harmonious blending of modern and historic styles and offers guests the comforts of home as well as the excitement of the Memphis Downtown scene. ... more   less 

Additional Information about DoubleTree by Hilton Memphis Downtown

Address: 185 Union Avenue, Memphis, TN 38103
Region: United States > Tennessee > Memphis
Price Range: $180 - $385 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — DoubleTree by Hilton Memphis Downtown 3.5*
Number of rooms: 280
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hilton Hotels Direct, Hotels.com, Orbitz, HotelsforEveryone, Priceline and Travelocity so you can book your DoubleTree by Hilton Memphis Downtown reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Doubletree By Hilton Memphis Downtown Hotel Memphis
Doubletree Memphis
Memphis Doubletree
Hotel Style:
#26 Business Hotel in Memphis
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Questions & Answers

Here's what travellers have asked, with answers from DoubleTree by Hilton Memphis Downtown staff and other travellers.
18 questions
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Sheffield, United Kingdom
1 month ago
Portland, Maine
4 months ago
Glencoe, Alabama

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Questions? Get answers from DoubleTree by Hilton Memphis Downtown staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“top floor!”
 of 5 bubbles Y3741MTkathym, 27 Feb 2017 | Read review
“Don't let them put you in the older part of the hotel.”
 of 5 bubbles sjgatl, 6 Feb 2017 | Read review
“If you want close access to downtown Memphis then this is a great hotel for you.”
  • major wear on the doorless cabinet
  • dirty toilet and large amount of silicon around the toilet bowl
  • rear of bathroom door. Lots of wear and dirt and paint missing and dents
  • bathroom top rear of door- hole and missing paint as well as door not closing correctly. Stuck o
  • broken blind with hole in one slat
  • corner of bath, mould and dirty grout
  • bathroom tiles around bath
  • loose tile below faucet
 of 5 bubbles Z5479AHmarka, 22 Dec 2016 | Read review
“check the heater (or AC) before you unpack!”
 of 5 bubbles W4215AKamym, 19 Dec 2016 | Read review
“Higher floors are more than likely quieter. Ask for a room on Hhonors level.”
 of 5 bubbles Kashbcn, 16 Dec 2016 | Read review
5 of 5