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31/12/2017 01/01/2018
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    Sheraton Memphis Downtown Hotel

    250 N Main St, Memphis, TN 38103-1624
    (901) 527-7300
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    31/12/2017 01/01/2018
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    USD 225*
    USD 201*
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    USD 225*
    USD 201*
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    USD 225*
    Traveller (211)
    Room & Suite (238)
    Pool & Beach (32)
    Overview
    • Excellent37%
    • Very good31%
    • Average19%
    • Poor7%
    • Terrible6%
    Travellers talk about
    “beale street” (169 reviews)
    Free Wifi
    Breakfast Buffet
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Restaurant
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Concierge
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Self-Serve Laundry
    4.0 Star Hotel
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    Offers from Sheraton Memphis Downtown Hotel
    Special Offer: Breakfast for 2 Included
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    Rooms
    31 Dec.1 Jan.
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    1 room, 2 adults, 0 children
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    Write a ReviewReviews (1,281)
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    21 - 25 of 1,240 reviews

    Reviewed 4 November 2017

    I stayed here for a week on business and was impressed with how courteous, well-informed and professional the staff was; from the reception to the maids. The rooms were clean and comfortable. You can't go wrong staying here.

    Thank Tansie M
    Response from John W, Manager at Sheraton Memphis Downtown HotelResponded 5 November 2017

    Dear Tansie M, Thank you for the awesome 5 star review. We are so pleased to hear that we exceeded your expectations. We truly appreciate your business and look forward to another opportunity to serve you in the future! Cheers, John W

    Reviewed 3 November 2017 via mobile

    Stayed here for a conference and was very nice and clean. Everyone polite and nice..housekeeping was very accommodating to our schedule. We likes the convenient walk to everything downtown and bass pro. Great place to stay!

    Thank docbob3
    Response from John W, Manager at Sheraton Memphis Downtown HotelResponded 5 November 2017

    Dear docbob3, Thank you for taking the time to share your feedback. We truly appreciate the 5 star review and are pleased to hear that we exceeded your expectations. We look forward to another opportunity to serve you again in the future! Sincerely, John W

    Reviewed 26 October 2017

    Located on the main tram line and an easy walk to AZO HQ, this delightful hotel has a highly motivated and sincere staff. Along the tram line you will find some of the top restaurants in Memphis. The beds are EPIC. The Club offers great,...More

    Thank robinbayvillage
    Response from John W, Manager at Sheraton Memphis Downtown HotelResponded 5 November 2017

    Dear robinbayvillage, WOW! What a great review! We pride ourselves on providing a memorable experience for all of our guests and I am so pleased to hear that we exceeded your expectations. We want to say thank you for your business and we hope to...More

    Reviewed 25 October 2017 via mobile

    Great hotel in downtown Memphis. Great location close to downtown attractions. Good room but was slightly dirty and showing age. Housekeeping needs to pay closer attention to details as it was clear that parts of the bathroom had not been cleaned it some time. Comfy...More

    Thank 007mpd
    Response from John W, Manager at Sheraton Memphis Downtown HotelResponded 5 November 2017

    Dear 007mpd, Thank you so much for sharing your feedback. We truly appreciate your business and rest assured your concerns have been addressed with our Director of Housekeeping. We hope to have another chance to serve you again in the future! Sincerely, John W

    Reviewed 23 October 2017

    I accompanied my partner who was attending a conference at this hotel this past weekend. The service was absolutely TERRIBLE. No one ever came to clean my room of their own accord--and I did NOT have the "I don't want my room cleaned" sign up....More

    Thank LitPr0f
    Response from John W, Front Office Manager at Sheraton Memphis Downtown HotelResponded 23 October 2017

    Dear LitPr0f, Thank you for taking the time to share your recent experience at the Sheraton Memphis Downtown Hotel with us. As the cleanliness of our hotel is a key priority, I am very sorry that your guestroom fell short of your expectations. Please rest...More

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    About
    Awards & Recognition
    GreenPartner
    Amenities
    • Top amenities
    • Restaurant
    • Pool
    • Room Service
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Room Service
    • Business Centre with Internet Access
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Self-Serve Laundry
    • Conference Facilities
    • Room amenities
    • Air Conditioning
    • Things to do
    • Restaurant
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Heated pool
    • Indoor pool
    Details
    • Price range
    • USD 120 - USD 256 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #7 Luxury Hotel in Memphis
    • #27 Business Hotel in Memphis
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 600
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Hotels.com, Expedia, Hotwire, getaroom.com, Travelocity, HotelQuickly, Cancelon, TripOnline SA and Evoline ltd so you can book your Sheraton Memphis Downtown Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Tennessee >
    • Memphis
    • Also Known As
    • Memphis Marriott Downtown Hotel Memphis ,
    • Marriott Memphis
    Add Photo Photos
    Traveller (211)
    Room & Suite (238)
    Pool & Beach (32)
    Dining (31)
    Hotel & Grounds (235)
    Bathroom (23)
    Business Centre & Event Rooms (7)
    Nearby
    Nearby HotelsSee all 138 hotels in Memphis
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    1.30 km away
     
    The Peabody Memphis
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    1.05 km away
     
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    Lindsy K
    24 July 2017|
    AnswerShow all 8 answers
    Response from Chatmanozz | Reviewed this property |
    Only opened certain hours it's a nice pool
    0
    Votes
    Mizzez F
    28 April 2017|
    AnswerShow all 9 answers
    Response from | Reviewed this property |
    I've had issue with the hotel not being clean. I've stayed here three times and my room has been dirty every time.
    0
    Votes
    AB07Preston
    28 March 2017|
    AnswerShow all 4 answers
    Response from John W | Property representative |
    Hello AB07Prest - When you check-in, the system will hold funds for the amount of your room and tax and add $50.00 to that for incidentals. I always recommend using a credit card so that you don't hold up funds in your... More
    1
    Vote
    Room Tips
    "Pay extra for a club room for exclusive lounge access"
    Read review
    "convenient to get the tram"
    Read review
    "Get a South tower room facing south to look out at Memphis and the Mississippi."
    Read review
    "Best pick another hotel if you don't want 'mediocre'."
    Read review
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