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Sheraton Memphis Downtown Hotel

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Sheraton Memphis Downtown Hotel
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1,044 Reviews from our TripAdvisor Community

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Showing 1,010: English reviews
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Chicago
Reviewed yesterday NEW

I stayed at the Sheraton Memphis for the NCAA regionals. The hotel is clean, bright, good location, just about a mile from Beale St and the NCAA games. Really nice health club and pool. What made the big difference was the service. Phyllis and Brandon took care of me. I ended up having to book three different reservations to have...

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Helpful?
Thank disports
HOTEL’S FAVOURITE REVIEW
Reviewed 3 weeks ago via mobile

When I arrived, I had endured a long day of flying and I was very tired. I was allowed to check in early at no cost. The hotel is a little dated but still a great place to lay your head. I dived into a bed straight from heaven and slept very soundly. My room had a beautiful view of...

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Helpful?
1Thank Clm M
About Hotel's Favourite Review
Dan P, Manager at Sheraton Memphis Downtown Hotel, responded to this review

Dear Clm M., Thank you so much for the 5 STAR review. I'm so glad you had a restful stay with us. Our bed system is one of the best in the industry. Glad you could take advantage of our wonderful fitness center. We hope you get an opportunity to stay with us again in the future. Cheers, Dan

Bay Village, Ohio
Reviewed yesterday NEW

My room was perfectly clean. Great bed. 10th floor. Quiet. Adjoining the Cook Convention Center. On the tram line for easy walking to several excellent restaurants. Brandon Crume was very helpful. Service in the bar was superb. WIFI rocked, free too.

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Helpful?
Thank robinbayvillage
Cape Girardeau, Missouri
Reviewed 3 days ago NEW

This hotel has a gated parking area with valet. We stayed here with our dog, and we're treated well by staff. Hotel bar is very nice and has great food. The fitness center is above and beyond for a hotel.

Review collected in partnership with this hotel
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Helpful?
Thank firemedic486
Denver, Colorado
Reviewed 4 days ago NEW

Check in person failed to let us know about breakfast on 19th floor. Check out guy credited us for this situation. Great friendly and helpful staff who also helped us extend our stay by one night in a sold out situation

Review collected in partnership with this hotel
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Thank Joella U
Kenosha, Wisconsin
Reviewed 4 days ago NEWvia mobile

Our 4-day stay was 100% excellent, from the friendly and professional service, to excellent amenities, great location convenient to downtown and river attractions, and an incredible spacious corner room with views of the Mississippi River, Pyramid, and city. The glass elevator with an exterior view and the 3rd floor pool terrace were nice perks. The hotel is lovely and convenient,...

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Thank lvmarran
Cleveland, Ohio
Reviewed 5 days ago NEW

The hotel is beautiful, updated, clean, and trendy! Beds are very comfortable. Staff very nice! Definitely recommend for anyone staying for business or pleasure! The breakfast on the club floor was delicious too!

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Thank jdambrosio07
Covington, Tennessee
Reviewed 6 days ago NEW

Accommodations were comfortable, but we got into our room very late. Checking was supposed to be 3:00. We weren't given keys until 6:30. The staff at the desk did not seem concerned that we were made to wait so long. Also, elevators did not accommodate the crowd at the hotel. We tried to take the stairs only to be locked...

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Thank jillmB292VM
Tel Aviv
Reviewed 6 days ago NEWvia mobile

Hotel very old and not updated. Lift looks so tired. Room good and big, but still looks tired. Bed is comfortable. We don't try breakfast. Parking a bit pricy $28+tax. Front of hotel $6 overnight self parking.

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Thank 884,888
Reviewed 1 week ago NEWvia mobile

Four elevators servicing 2000 people = lots of time waiting on elevators. Why didn't we take the stairs? We were on the 19th floor and only a few floors had stairwell doors that didn't automatically lock. There were 2 additional elevators that went to floor 15 or so. The rooms were nice - good comfy bed and pillows. Would have...

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Helpful?
Thank Lana P

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Amenities

Highlights
  • Restaurant
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
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About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
Enjoy outstanding service in the warm, welcoming atmosphere of the Sheraton Memphis Downtown Hotel. Attached to the Memphis Cook Convention Center and located on the vintage Memphis Main Street Trolley line, we provide easy access to some of downtown’s most notable attractions. Our downtown Memphis hotel is within walking distance of numerous government and corporate offices, as well as the Riverwalk, which offers breathtaking views of the Mississippi River. Nearby are museums, sports venues, Graceland, and Beale Street, the heart of the city’s music and entertainment district.Relax in any of our 600 stylish guest rooms and suites, featuring magnificent city views. Get a great night’s sleep in a plush Sheraton Sweet Sleeper™ Bed. Upgrade to a Club Room to get Sheraton Club Lounge access, which includes complimentary breakfast and evening hors d’oeuvres.Stay in touch with the office in our business center. Or take some time for yourself with a swim in our heated indoor pool or a workout in our Sheraton Fitness center.With more than 12,000 square feet of versatile function space, the Sheraton Memphis Downtown Hotel is perfect for productive business meetings as well as elegant wedding receptions. The hotel is also connected to the Memphis Cook Convention Center, which offers more than 350,000 square feet of venues. ... more   less 

Additional Information about Sheraton Memphis Downtown Hotel

Address: 250 N Main St, Memphis, TN 38103 (Formerly Memphis Marriott Downtown)
Region: United States > Tennessee > Memphis
Price Range: $203 - $410 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sheraton Memphis Downtown Hotel 4*
Number of rooms: 600
Reservation Options:
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Also Known As:
Memphis Marriott Downtown Hotel Memphis
Marriott Memphis
Hotel Style:
#7 Luxury Hotel in Memphis
#27 Business Hotel in Memphis
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Memphis Downtown Hotel staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Pay more attention to cleanliness ”
joellau2017, 20 Apr 2017 | Read review
“many rooms offer river views”
MartyW60, 8 Apr 2017 | Read review
“The larger corner rooms as especially nice, but almost all rooms have a good view and are very comfortably outfitted”
AlanA0531, 7 Apr 2017 | Read review
“nice view from the corner room”
719frederickw, 1 Apr 2017 | Read review
“Check the air ”
chachabell, 1 Apr 2017 | Read review
5 of 5