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Motel 6 Memphis - Graceland

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Motel 6 Memphis - Graceland
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83 Reviews from our TripAdvisor Community

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Showing 69: English reviews
Lebanon, Virginia
Reviewed 14 December 2015 via mobile

This was a quick stop with our 2 dogs. It is by far the dirtiest, smelliest, nastiest place I have ever laid my head. I felt itchy in the bed, the sheets were dingy. The front desk clerk was surly & resented coming to our room when the lights wouldn't work. Never again. This place is a disgrace!

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1Thank Carla F
Reviewed 22 October 2015 via mobile

This place was discusting!! The carpet was sticky, dust balls hanging from the popcorn ceiling and I can't even begin to describe the smell of the room!! Another bonus was the hookers asking you if you needed some company as your trying to unload your car. The neighborhood, isn't exactly the greatest either!!

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1Thank Michael B
Oak Ridge, Louisiana
Reviewed 27 September 2015 via mobile

I enjoyed my stay.clean RM n people at front desk Friday nite was very nice.we booked 7 rooms.we came down as a church group from Oak Ridge LA.I will recommend to others.worth it for the price,..my room was remodeled n I had new floorn n a safe was n there too.clean sheets n towels!!!

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Thank billiecarson
Lancaster, South Carolina
Reviewed 25 August 2015

In the last three years, I've criss-crossed the USA a couple of times. I've stayed in various Motel 6 locations. Some are better than others. The Brooks Road location in Memphis was easily the worst, almost beyond belief. I arrived,...on time...and was told my room wasn't ready. Then i was told it was, I just had to wait for towels....

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1Thank Mike D
6Team, brand expericened team member at Motel 6 Memphis - Graceland, responded to this review

Mike, Thank you for sharing your concerns. Please know the service issues you describe are an exception to our guest commitment and as such, we apologize. Our staff aims to provide the highest level of hospitality to our guests through our customer service, but with your experience we have fallen short and would like to apologize for the service issues...

Vancleave, Mississippi
Reviewed 21 July 2015

The front desk staff was very unfriendly. They acted like I was bothering them. The outside of the building and grounds were terribly unkempt and in disrepair- there was rusty, broken metal and cigarette butts all over the stairs and walkway outside the rooms. Our room was DISGUSTING. I have never stayed in such a filthy, dirty place. The carpet...

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1Thank Andi S
6Team, Brand Experience Team member at Motel 6 Memphis - Graceland, responded to this review

Andi, Thank you for taking the time to share your review. We are committed to delivering a clean, comfortable room and apologize for any failure in delivering on the commitment during your recent stay. Please know that the conditions you describe are atypical to Motel 6 standards for quality, and we apologize for the inconveniences you experienced. Motel 6 standards...

Villa Ridge, Missouri
Reviewed 26 May 2015

Checked into this hotel on May 18th I believe it was. Walked in the lady at the front desk was not very welcoming. I wouldn't say terribly rude but not friendly either. Went to our room after checking in. As soon as we walked in the door we notice huge stains on the floor and one was very questionable red...

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1Thank Serenajk1
6Team, Brand Experience Team member at Motel 6 Memphis - Graceland, responded to this review

Dear Serena, Thank you for taking the time to share your review. Our staff aims to provide the highest level of hospitality to our guests through our customer service, but with your experience we have fallen short and would like to apologize for the service issues you experienced. We are committed to delivering a clean, comfortable room and apologize for...

Vancouver, Canada
Reviewed 4 April 2015

We booked this hotel because we I only needed a place to crash before going to they aiport ealy the next morning. We were going to use the free shuttle but we're informed that THERE WASNT ONE! It is advertised on their site!!! The floor was dirty, there was old rotten food in the fridge and the A/C didn't work....

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1Thank champoux
Ocala, Florida
Reviewed 26 March 2015 via mobile

Pulled in here at night to be close to destination the next morning. There was constant traffic in parking lot all night. I slept with my gun close by for not knowing what was going down in the parking lot. The next morning while packing my stuff an obvious prostitute approached me and asked if she could use my bathroom.

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2Thank TravellingDanTheMan
Reviewed 25 March 2015

There was trash and dirt in the corners of the room, there was sticky stuff with dirt stuck to it in the floor, there were pubic hairs stains and dirt on the bed padding, there was stuffing coming out of the pillows, paint chipping off the toilet seat, a table you couldn't eat at or do work on because the...

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3Thank Tiara K
Georgia
Reviewed 21 December 2014

This motel is disgusting and the service INEPT! There is NO internet, there is NO phone service. I have been on hold (cell phone, of course, no motel phone service) for more than 20 minutes as we desperately try to get out of our pre-paid reservation. I am confident that I will give up before I ever speak to a...

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2Thank GeorgiaKelly

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Breakfast included
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Pool
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Shuttle Bus Service
  • Airport Transportation
  • Breakfast included
  • Laundry Service
  • Self-Serve Laundry

Additional Information about Motel 6 Memphis - Graceland

Address: 1581 Brooks Rd., Memphis, TN 38116 (Formerly Quality Inn)
Region: United States > Tennessee > Memphis
Price Range: $73 - $109 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Motel 6 Memphis - Graceland 2*
Number of rooms: 60
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Also Known As:
Motel 6 Memphis - Graceland Hotel Memphis
Quality Inn Memphis
Quality Inn Airport Graceland
Memphis Quality Inn
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Questions & Answers

Here's what travellers have asked, with answers from Motel 6 Memphis - Graceland staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Pick another motel!”
 of 5 bubbles petern691, 21 Jun 2016 | Read review
“Pull back the sheets on the bed, check them, lift the mattress pad, inspect the mattress”
 of 5 bubbles J5405HPmiked, 25 Aug 2015 | Read review
“Stay somewhere esle!!”
 of 5 bubbles GeorgiaKelly, 20 Dec 2014 | Read review
“If you need a more friendly mobility access room, request one with a parking spot right in front of your door. This hotel also had kennels piled up so if you need to set one up for small dogs, they were available. The only draw back if you're interested in using the pool - you had to go outside to get into the pool room - not great for the time of year we went.”
 of 5 bubbles ladywest2, 6 Apr 2014 | Read review
“Try to get a room upstairs, it seems a little safer.”
 of 5 bubbles aprill729, 17 Jul 2013 | Read review
5 of 5