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Gardentree Hotels

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189 Reviews from our TripAdvisor Community

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Showing 179: English reviews
Reviewed 1 August 2016

Booked through Booking.com. When the desk person said they needed to copy our license and credit card we should have left. Only reason we stayed was we were told they would return it on checkout. First room had mold in bathroom above bath. Worker wanted knocked and wanted to come in and paint over it. We turned him away. Went...

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Helpful?
Thank Joseph D
GardentreeHotels, Manager at Gardentree Hotels, responded to this review

Dear Joseph, Thanks for your recent review of our hotel facility. We strive to provide the best in hotel hospitality and accommodations. We apologize that there were inconveniences during your stay with us. For legal purposes and to avoid fraud, your drivers license is not only company policy, it is the law in our state to rent and or occupy...

Reviewed 26 July 2016 via mobile

Stayed one night with my family. The place was worn and should have been redecorated ages ago. The room was not properly cleaned, piles of dust and candy paper behind the curtains. After checking out I discovered that they charged me for two rooms instead of one. I wrote several emails, no response what so ever. Luckaly I paid with...

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Thank Jan M
Wichita, KS
Reviewed 24 July 2016 via mobile

I would love to stay here again if the staff wasn't so rude and a little racist. On multiple occasions my white girlfriend was met white smart comments or rude looks. Also, on two occasions, men from the front office came to to my room unannounced. One of those times she was half naked! The other time the male just...

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Thank Allaughton88
Copenhagen, Denmark
Reviewed 23 July 2016

The hotels has seen better times. The room was clean (no carpet). The staff was very friendly and lots of space in the breakfast restaurant. A decent and cheap place to sleep for a stopover but not to be user as base for a visit to Memphis.

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Thank JSaabye
Valparaiso, Indiana, Usa
Reviewed 14 July 2016

Rooms and common areas were somewhat Shabby for portions of it...Our bathroom needed more caulking, doors had swelled in humidity, didn't close completely, some damage. room had new floors, Desk, Refridge, Microwave and comfy beds. Amazing amenities. Including a Razor kit was in the room. Staff was amazing, and I bug them a LOT... Looking for local bar, where is...

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Thank KevandVal_1
Reviewed 13 July 2016

The hotel was comfortable with visually pleasing furnishings. The indoor pool was a nice feature. We didn't partake of that as there was a family reunion going on at the time so it was crowded but it's a nice amenity to have. Staff were very welcoming. Breakfast options were good with a nice variety; I do think they need to...

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Thank photofan82
Reviewed 30 June 2016 via mobile

Friendly staff. Average on cleanliness. Older facilities. Great breakfast with multiple options. Workout facility next door - extensive. Track, free weights, pool, tread mills, basketball court. Overall a suitable choice for a stop along the way.

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Thank Linda M
Reviewed 27 June 2016 via mobile

Ran down bad staff not very friendly and couldnt see room before i paid for it made me feel like i was goinf to steel somthing lady told me to watch a monitor thats the way i was going to see room and rude about it

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Thank eugn317
Reviewed 25 June 2016 via mobile

When we came there we were greeted with police and some people who were in trouble it seemed like. However, we checked in and got our room which was totally fine, except the bathroom smelled bad, even the next day. The only complaint is that it is a very noisy hotel where it seems like a lot of things are...

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1Thank John M
Pennsylvania
Reviewed 19 June 2016

First off I must say I read a few reviews and thought twice about staying there. When I made it in I was greeted immediately by a very professional staff I instantly felt comfortable the young lady who was there at the front desk was sweet Margaret I think was her name. I checked in and went to my room...

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1Thank velmamays
GardentreeHotels, Manager at Gardentree Hotels, responded to this review

Dear Velmamays Thanks for your recent review of our hotel facility. We strive to provide the best in hotel hospitality and accommodations. We value your opinion and appreciate your patronage. I will be sure to share your review with the hotel staff in hopes that it will encourage continued performance. Thanks for choosing Gardentree Hotels and we hope to see...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Meeting Rooms
  • Business Centre with Internet Access
  • Free Parking
  • Breakfast included
  • Laundry Service
  • Conference Facilities
  • Banquet Room
  • Self-Serve Laundry
Official Description (provided by the hotel)
This 4 story 110 room hotel, located in Memphis (Shelby Oaks Corporate Park) offers a safe quiet area with free parking located 20 minutes from Graceland and 15 minutes form the Memphis International Airport. Our amenities include free wireless internet in all common areas to include all floors of the Hotel. We also have an indoor heated pool and hot tub. ... more   less 

Additional Information about Gardentree Hotels

Address: 6101 Shelby Oaks Dr, Memphis, TN 38134-7400
Region: United States > Tennessee > Memphis
Price Range: $90 - $154 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Gardentree Hotels 2.5*
Number of rooms: 140
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Questions & Answers

Here's what travellers have asked, with answers from Gardentree Hotels staff and other travellers.
8 questions
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Milton Keynes, United Kingdom
6 months ago
8 months ago
10 months ago
Rainsville, Alabama
over a year ago

See all questions (8)

Questions? Get answers from Gardentree Hotels staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Probably best to get one where you can keep an eye on your car in the lot.”
 of 5 bubbles 956merleg, 17 Aug 2016 | Read review
“view your room first and select a room away from the indoor pool”
 of 5 bubbles DanR13, 14 Aug 2016 | Read review
“Always request a room away from elevator, stairwells, and if at all possible request to not be placed around noisy group bookings.”
 of 5 bubbles james309, 5 Aug 2016 | Read review
“Book through trip advisor for a better room rate.”
 of 5 bubbles harrisc6, 3 Aug 2016 | Read review
“do NOT choose one overlooking pool area/Banquet area.....VERY noisy.”
 of 5 bubbles KevandVal_1, 13 Jul 2016 | Read review
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