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Gardentree Hotels

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189 Reviews from our TripAdvisor Community

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Showing 179: English reviews
Reviewed 21 December 2016

My boyfriend and I stayed for just one night here while on our way back to Houston from Chicago to see family...and I'll just go down the list. The front desk woman was not pleasant, and did not seem like she really wanted to be there. Only spoke a few words to me. We got room 122, and it was...

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Helpful?
1Thank Samantha T
GardentreeHotels, General Manager at Gardentree Hotels, responded to this review

Although we certainly appreciate your stay and review; We sincerely apologize for any inconvenience you experienced during your stay at Gardentree Hotel. We are current;y addressing and correcting your concerns and issues to insure a much better stay upon your return. Thank you for choosing Gardentree Hotels.

Milwaukee
Reviewed 7 December 2016

1. no refrigerator in room they are wine chillers 2. When we went for site visit before our reunion they put on a dog and pony show. 3. our room was not cleaned daily because the maids did not want to get accused of stealing JUST NOT GOOD EXPERIENCE If it wasn't for me all ready sent out information and...

Review collected in partnership with this hotel
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Helpful?
Thank tammie52
GardentreeHotels, General Manager at Gardentree Hotels, responded to this review

Thank you for your review and your choice to stay with us. We do apologize for your inconvenience you experienced. We have addressed and corrected each issue and concern you expressed in your review. As for the refrigerator, each room has one. Only the top part is a wine cooler/chiller. We do have freezers upon request. Happy holidays to you...

Reviewed 1 December 2016 via mobile

Everything was great. Comfortable and affordable stay. Easy access off the interstate. Warm breakfast in the am and friendly staff. Thumbs up! Cedric Vance was especially nice and informative! The best and friendliest employee there. He definitely deserves a raise!

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Helpful?
Thank Justine Ann H
GardentreeHotels, General Manager at Gardentree Hotels, responded to this review

Thank you for your stay and review. We try to provide our guest with premium hospitality and customer service. We are glad we made your stay enjoyable.

Reviewed 1 December 2016

Hotel very clean and courteous staff. We stopped here on our way to Nashville. The other choice nearby was a microhotel which also appeared clean from the outside and was half the price but was booked full. We got a cheaper price than the normal Hilton honors because they had a managers special for that night (it wouldn't hurt to...

Review collected in partnership with this hotel
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Thank usable
GardentreeHotels, General Manager at Gardentree Hotels, responded to this review

Than you for your stay and review. We are glad you enjoyed your stay and extremely happy that you will stay again. Happy holidays.

Tullahoma, Tennessee
Reviewed 1 December 2016

Mostly quiet environment. I feel safe staying there. Friendly staff. Close to restaurants and Shelby Farms Park. Beds very comfortable. Rooms nonsmoking and clean. Will continue to stay there when traveling to Memphis.

Review collected in partnership with this hotel
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Helpful?
Thank Pixylyn M
GardentreeHotels, General Manager at Gardentree Hotels, responded to this review

Thank you for your stay and review. We are glad you chose GardenTree and that you enjoyed your stay.

Chattanooga, Tennessee
Reviewed 27 November 2016

We got a really cheap room here for one night, and we were beyond impressed. I've stayed at my fair share of cheaper hotels and I know what to expect, and this place far exceeded my expectations. The hotel is certainly on the older side and the hallways don't look that inviting, but the rooms have been recently fixed up,...

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Helpful?
Thank Clairebearrrr
GardentreeHotels, General Manager at Gardentree Hotels, responded to this review

Thank you for your stay and review. We are glad to have met your expectations. We do take our guests' concerns and issues very seriously. We are currently addressing them to better improve your stay.

Pewee Valley, Kentucky
Reviewed 7 November 2016

Friendly staff, hotel was average, needs some deep cleaning in the room,bed was comfy,continental breakfast WAS poor,at 8am everything was over heated, milk was watery.This one will not be on our bucket list to revisit in the future.

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Helpful?
Thank Tamera O
GardentreeHotels, General Manager at Gardentree Hotels, responded to this review

Thank you for your review, we do take guest complaints and concerns very serious. Please trust that we are addressing each issue. If and when you decide to return; your stay will be a more memorable one. We sincerely apologize for any inconvenience you may have experienced during your stay.

New York, New York, United States
Reviewed 30 October 2016 via mobile

Bed is good and the price was cheap, but there's a party in the main part of the hotel and the bass is shaking my room all the way down the hallway. Called the front desk and was told - unapologetically - that the party was going to midnight. After driving 12 hours, I just wanted to hit the hay...

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Helpful?
2Thank Kirk S
GardentreeHotels, General Manager at Gardentree Hotels, responded to this review

We apologize for the inconvenience that you experienced. We do value your input and concerns in order to make your stay with Gardentree more enjoyable.

LaGrange, Georgia
Reviewed 18 October 2016 via mobile

The tiny room and poor selection for breakfast just set it off to be a mediocre stay. The second day and no variety in the breakfast we knew it was going to be mediocre. Room service was better than expected; the staff was efficient and courteous. The pool area was spacious and clean. The front desk staff was exceptional! So,...

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Helpful?
Thank Sheltermam
GardentreeHotels, General Manager at Gardentree Hotels, responded to this review

Thank you for your stay and review. We are currently addressing your issues and concerns in order to make your next stay more efficient and enjoyable.

Vernon, Texas
Reviewed 17 October 2016

Room was clean and updated. Loved the comfortable, king-size bed for a reasonable price. Phoned for a reservation and check-in was a breeze. Mini-fridge & microwave included. Breakfast included was a bonus. Enjoyed my stay!

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Helpful?
Thank TexasBikerGal
GardentreeHotels, General Manager at Gardentree Hotels, responded to this review

Thank you for your stay and review. We are glad you enjoyed your stay and happy to have met your expectations. Happy Holidays.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Meeting Rooms
  • Business Centre with Internet Access
  • Free Parking
  • Breakfast included
  • Laundry Service
  • Conference Facilities
  • Banquet Room
  • Self-Serve Laundry
Official Description (provided by the hotel)
This 4 story 110 room hotel, located in Memphis (Shelby Oaks Corporate Park) offers a safe quiet area with free parking located 20 minutes from Graceland and 15 minutes form the Memphis International Airport. Our amenities include free wireless internet in all common areas to include all floors of the Hotel. We also have an indoor heated pool and hot tub. ... more   less 

Additional Information about Gardentree Hotels

Address: 6101 Shelby Oaks Dr, Memphis, TN 38134-7400
Region: United States > Tennessee > Memphis
Price Range: $91 - $154 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Gardentree Hotels 2.5*
Number of rooms: 140
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Questions & Answers

Here's what travellers have asked, with answers from Gardentree Hotels staff and other travellers.
8 questions
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Milton Keynes, United Kingdom
6 months ago
9 months ago
10 months ago
Rainsville, Alabama
over a year ago

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Questions? Get answers from Gardentree Hotels staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Probably best to get one where you can keep an eye on your car in the lot.”
 of 5 bubbles 956merleg, 17 Aug 2016 | Read review
“view your room first and select a room away from the indoor pool”
 of 5 bubbles DanR13, 14 Aug 2016 | Read review
“Always request a room away from elevator, stairwells, and if at all possible request to not be placed around noisy group bookings.”
 of 5 bubbles james309, 5 Aug 2016 | Read review
“Book through trip advisor for a better room rate.”
 of 5 bubbles harrisc6, 3 Aug 2016 | Read review
“do NOT choose one overlooking pool area/Banquet area.....VERY noisy.”
 of 5 bubbles KevandVal_1, 13 Jul 2016 | Read review
5 of 5