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BEST WESTERN PLUS Gen X Inn

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#18 of 136 Hotels in Memphis
Certificate of Excellence
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1 room 2 adults 0 children
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BEST WESTERN PLUS Gen X Inn
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372 Reviews from our TripAdvisor Community

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Showing 361: English reviews
Saint Augustine, Florida
Reviewed 6 days ago NEW

...We visited Memphis a few weeks before Christmas. Found the BWI Gen X online. Great price for location just outside downtown, with free parking. Nice property with good breakfast, including some type of eggs/meat every day. Staff were super friendly and always willing to answer questions about the sights. Room was very clean and bedding was comfortable. Only negative were...

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Helpful?
Thank DoubleDN
belinda912, Director of Sales at BEST WESTERN PLUS Gen X Inn, responded to this review

Thank you Traveler for the great review, your opinion is truly important to our success our goal at the Bestwestern Gen X is to always provide exceptional service, at great rates. Please continue to show Bestwestern Gen X your support when traveling to the Memphis area. we look forward to seeing you again soon.

Reviewed 1 week ago

We have traveled extensively abroad and found this small hotel a similar experience. It is located in the city, furnished simply and well and feels very European. We would certainly stay again when in the area. When we told the staff person at registration that we wanted to have barbecue for dinner, she immediately suggested The Barbecue Shop which was...

Review collected in partnership with Best Western
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Helpful?
Thank janyceo
belinda912, Director of Sales at BEST WESTERN PLUS Gen X Inn, responded to this review

Hello Janyceo: we appreciate the European similarity we take that as a Hugh compliment, our goal is to create memorable experiences and by reading your comment it appears that we scored with you! thank you for making the Best Western Gen X your choice when you travel to Memphis TN we really value our guest. We look forward to you...

Leeds, United Kingdom
Reviewed 1 week ago

We had a 3 night stay here, which we both enjoyed. Check in was quick, the room nice - large enough with comfortable beds and decent bathroom. The breakfast area was large enough and the buffet had a good choice from cereals to toast to hot items to pastries to coffee, tea and fruit juice etc and was enjoyed by...

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Helpful?
Thank Annechad
belinda912, Director of Sales at BEST WESTERN PLUS Gen X Inn, responded to this review

Good Day Annechad: thank you for the great review we truly appreciate you for taking the time to send us your thoughts about our product. We value you and would like to continue to exceed your expectations thank you again and remember when your life expeditions bring you back to the Memphis TN area look us up! Sincerely Belinda ....

Arlington, Tennessee
Reviewed 1 week ago

Second time we have stayed at this hotel. I was not disapointed, the check in process was great. I could not be happier with our room. I asked for the city view and it's pretty cool. I think the breakfast is above average as the attendant on duty will take care of what you need to get the day started....

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Helpful?
Thank Ron G
belinda912, Director of Sales at BEST WESTERN PLUS Gen X Inn, responded to this review

Hi Ron G. what a warm and sincere view of our hotel, As you are probably aware we take pride in treating each and every one of our guest like family! Thank you for taking the time to comment on your experience with us, please know that we value you and look forward to seeing you again in the near...

Cincinnati, Ohio
Reviewed 2 weeks ago via mobile

We stayed at this Best Western for one night on our way back from New Orleans. The location was great. Only 5-10 minutes from Beale Street, our uber ride was only 5 dollars. The room was clean and had everything you need in a hotel. The breakfast area was clean and nice with lots of choices including eggs, sausage, gravy,...

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Helpful?
Thank krmarkus
belinda912, Director of Sales at BEST WESTERN PLUS Gen X Inn, responded to this review

Good Morning Kmarkus: we truly value you as one of our guest, Thank you, Thank you for the amazing review if it was not for guest like you it would be difficult to consistently provide great customer service. We are looking forward to your next visit at the Best-western Gen X Memphis TN..

Jewett, Texas
Reviewed 3 weeks ago

Our room was dirty. The carpet was very dirty and stained. The elevators were dirty. We had a service dog with us and was told that although eating in the rooms was discouraged we could not bring the service dog into the dining room. On the trip back trough they lost our reservation making our aged father to be in...

Review collected in partnership with Best Western
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Helpful?
Thank diannep462
Management response:

Dear preferred traveler: Our goal at the Bestwestern Gen X inn is to always provide all of our valued guest with an exceptional product, It appears that we dropped the ball with you and your family and we are continually implementing service training on how to improve upon our levels of service it is guest like you that keep us...

Oxford, Mississippi
Reviewed 4 weeks ago

The hotel is actually much nicer than the pictures. The lobby is small and quite basic, but that's what you get for the price. The breakfast was excellent and had a wide range of options. The woman in charge of breakfast was very helpful and very friendly. She even made my waffle for me! The front desk personnel were friendly...

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Helpful?
Thank rbramle1
Management response:

Dear valued guest thank you for acknowledging our great staff and thank you for the great review its guest like you that help us continually strive for the best. Thank you again and we look forward to seeing you in the new year.

Reviewed 8 December 2016 via mobile

Stayed one night for business and the rooms are great for the price. The only down side is there are no immediate restaurants or so nearby. Definitely need a car. If you are looking for security it has it you can't get it far without a key and the hotel is not too big, but has spacious rooms. Front desk...

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Helpful?
Thank haidee826
belinda912, Director of Sales at BEST WESTERN PLUS Gen X Inn, responded to this review

Thank you Traveler for the considerate review we humbly appreciate all of our guest patronage and try to accommodate every concern. We look forward to servicing you again at the LaQuinta Memphis Graceland area.

St. Louis, Missouri
Reviewed 8 December 2016

Easy to access off the highways as well as city roads. Close to downtown. Very reasonably priced. Nice, clean, spacious rooms. Very comfortable beds. Clean bathrooms. Good quality amenities both in room and common areas. Hot coffee and tea available 24x7. A small pantry available near the entrance to buy snacks and drinks. Free breakfast with good options. Helpful and...

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Helpful?
Thank Ram L
USA
Reviewed 27 November 2016

Exterior is nondescript but inside is very nicely appointed. Very comfortable beds, fridge in room very handy. On the "trolley" line and next to I240. Rooms very quiet, no road noise. Staff very helpful. If there's a large group, go to breakfast early.

Review collected in partnership with Best Western
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1Thank macs157

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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Business Centre with Internet Access

Additional Information about BEST WESTERN PLUS Gen X Inn

Address: 1177 Madison Ave, Memphis, TN 38104-2202
Region: United States > Tennessee > Memphis
Price Range: $121 - $219 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN PLUS Gen X Inn 2.5*
Number of rooms: 32
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Also Known As:
Best Western Gen x Hotel Memphis
Gen x Hotel
Gen x Memphis
Gen x Inn
Hotel Style:
#12 Best Value Hotel in Memphis
#29 Business Hotel in Memphis
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN PLUS Gen X Inn staff and other travellers.
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Burnley, United Kingdom
New Delhi, Delhi, India
Burlington, Vermont
4 months ago
Dover, De
6 months ago
Pine Bluff, Arkansas

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Questions? Get answers from BEST WESTERN PLUS Gen X Inn staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“corner room had a nice city view.”
 of 5 bubbles rong455, 4 Jan 2017 | Read review
“Away from the elevators. St Jude race runners get special preference.”
 of 5 bubbles Bunjloos, 7 Dec 2016 | Read review
“There are rooms facing the street but there wasn't that much noise to worry about.”
 of 5 bubbles stefansM6583CF, 5 Nov 2016 | Read review
“The views are east and west from the rooms. The east offers historic neighborhood areas while the west offers downtown views.”
 of 5 bubbles eschmann3, 12 Jul 2016 | Read review
“If traveling here in the summer,call ahead and make sure they turn on the air in your room ahead of time or you will be miserable.”
 of 5 bubbles Vpatter12, 29 Jun 2016 | Read review
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