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Hilton Memphis

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Hilton Memphis
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890 Reviews from our TripAdvisor Community

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Showing 882: English reviews
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Collierville, Tennessee
Reviewed 2 days ago NEW

Had a great stay!! Hotel staff is exceptionally helpful and friendly. Very nice hotel with updated, comfortable, and well appointed accommodations. The only issues we had were the lack of availability of diamond parking spaces and digital room key was not functioning which meant we were unable to skip the check in line which was fairly lengthy.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank nicholem179
Humble, Texas
HOTEL’S FAVOURITE REVIEW
Reviewed 21 February 2017 via mobile

Whenever I come to Memphis for business with my Methodist LeBonheur Healthcare client I stay at this location. The staff is great but that's just only one piece of my trip that is very enjoyable. The special treat is the Executive Lounge. OMG! The breakfast is amazing and Ms. Mary is the joy I look forward to seeing. She is...

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Helpful?
Thank Wanda C
About Hotel's Favourite Review
Ben j, Manager at Hilton Memphis, responded to this review

Dear Wanda, Thank you for your raving review of our hotel. We thank you for your continued loyalty and recognizing Mary and Candy for their stellar service that they provide you. I will be sure to pass on the compliments to them. We look forward to seeing you on your next trip. Best Wishes, Ben Joseph Hotel Manager

Boca Raton, Florida
Reviewed 3 days ago NEW

Very so so. Lobby furniture was in terrible condition. Rooms are ok. Very average hotel. Not up to Hiltons standard. Looks like the hotel has been updated on the cheap. Stayed on business so had little choice.

Review collected in partnership with Hilton Hotels & Resorts
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Thank T4623IMsimonw
Penns Grove, New Jersey, United States
Reviewed 4 days ago NEW

I stayed here for a work convention at the hotel. It was very convenient to stay at the same place and the accommodations are great. Sure, the hotel is not the most recently refurbished but it is great. We used the hotel catering for the event for several days and food was top notch, much better quality than some other...

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Helpful?
Thank Mary R
Miami, Florida
Reviewed 4 days ago NEW

This property is not representative of the Hilton quality. This property fell way below our expectations. The bathtub was clogged, the AC was not blowing cool air. Eventhough I wanted to pay for an upgrade the reception staff advised me I was checking in too late, however there were rooms available. Portia and Francesca both offered deplorable service at the...

Review collected in partnership with Hilton Hotels & Resorts
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Thank Zuleika P
Racine, Wisconsin
Reviewed 4 days ago NEW

Have stayed here many times over the year. Modern rooms and a fairly clean facility. There is a bar and a open area business center in the lobby and a coffee shop in between the elevators for the rooms and the lobby so you can get your caffeine fix on your way out in the morning. We have the breakfast...

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Helpful?
Thank Brian1024
Racine, Wisconsin
Reviewed 4 days ago NEW

have stayed here many times on business travel and the experience has always been very good. fairly clean modern rooms and those Hilton Points! Yes!! We negotiate the breakfast into the rate and the breakfast is a good value that way, otherwise it is a bit pricey.

Review collected in partnership with Hilton Hotels & Resorts
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Thank Brian1024
ATLANTA, United States
Reviewed 6 days ago NEW

This hotel is showing its age and in my opinion doesn't meet the standards expected from a Hilton. Time for some major refurbishments. There are other brands with better quality and lower costs to stay while visiting Memphis.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Philip D
Ben j, Manager at Hilton Memphis, responded to this review

Dear Philip, Thank you very for your feedback from your recent stay with us. We appreciate your comments and are in the initial stages of discussion for refurbishment in our lobby. We hope to continue to have you as our guest in the future. Regards, Ben Joseph Hotel Manager

Knoxville, Tennessee
Reviewed 1 week ago NEW

I would recommend this Hilton. It's an older building, so the sound-proofing isn't terrific, but that was only an issue the first night when they had a biker convention staying there. And that wasn't horrible, just noticeable. The staff were all very friendly and helpful, and the room was very nice.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Becky B
Ben j, Manager at Hilton Memphis, responded to this review

Dear Becky, Thank you for your feedback regarding your recent stay at our hotel. We appreciate the kind words about our staff friendliness and helpfulness. We also glad to hear that you liked the amenities that we had to offer. We look forward to your return visit soon. Regards, Ben Joseph Hotel Manager

Appleton, Wisconsin
Reviewed 1 week ago NEW

Not made aware of convention, no flexibility for room, 100-200 people smoking/drinking/language at doorway to hotel, loud noises outside all night. Hotel staff did NOTHING Don't like the fact that Hilton family hotels aren't all equal. I understand property likes to have fully booked weekends, but when you are the outsiders, it made for a terrible hotel experience and the...

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Lon K
Ben j, Manager at Hilton Memphis, responded to this review

Dear Lon: Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we're very sorry that this stay didn't meet your expectations due to the large group we had during the weekend. We are reviewing your comments about our staff and will use your feedback to make...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free Internet
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Public Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities

Additional Information about Hilton Memphis

Address: 939 Ridge Lake Blvd, Memphis, TN 38120-9407
Region: United States > Tennessee > Memphis
Price Range: $164 - $306 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hilton Memphis 3.5*
Number of rooms: 405
Reservation Options:
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Also Known As:
Hilton Memphis Hotel Memphis
Hilton Hotel Memphis
Memphis Hilton Hotel
Hotel Style:
#23 Business Hotel in Memphis
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Memphis staff and other travellers.
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Questions? Get answers from Hilton Memphis staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Book a higher floor room the view is great!!”
 of 5 bubbles Rhoyaldiva22, 20 Mar 2017 | Read review
“Book elsewhere.”
 of 5 bubbles cameronc553, 16 Feb 2017 | Read review
“The view from the higher floors is spectacular! One whole wall is a window!”
 of 5 bubbles sostrzycki, 2 Feb 2017 | Read review
“Higher floors probably have less "traffic"noise”
 of 5 bubbles 40KarenP40, 25 Jan 2017 | Read review
“Rooms are quite similar, choose executive level if possible.”
 of 5 bubbles Mom2MGirls, 18 Jan 2017 | Read review
5 of 5